--- title: 'Senior Sales Engineer, RN/Technical at MCG Health' canonical: 'https://feeny.ai/job/senior-sales-engineer-rn-technical-mcg-health-remote-1xektndkrjj2' type: 'job' last_seen: '2026-10-17' --- # Senior Sales Engineer, RN/Technical at MCG Health - **Company:** MCG Health - **Location:** Remote - **Work type:** remote - **Posted:** 2026-10-01 - **Last confirmed live:** 2026-10-17 - **Apply:** https://job-boards.greenhouse.io/mcghealth/jobs/8756954002 ## Job description At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience. The Senior Sales Engineer, RN/Technical supports successful sales engagements by providing advanced technical expertise across MCG’s products and platform. Partnering with Sales Executives and clinician-led Sales Engineers, this client-facing role translates customer technical requirements into scalable, secure solution designs that align with integration architectures, implementation approaches, application environments, and security needs. Serving as a liaison between customer technical stakeholders and MCG’s Product, Engineering, Security, and Implementation teams, the role focuses on integration and deployment topics such as interoperability, AI models, security protocols, and deployment models, building customer confidence and supporting long-term adoption throughout the sales cycle. You Will: - Strategically partner with Sales Executives and clinician-led Sales Solution Architects to lead and shape complex pre-sales engagements across payer and provider markets, ensuring technical alignment between customer enterprise architecture and MCG solutions. - Serve as the primary technical point of contact for customer and prospective IT, security, architecture, and digital health stakeholders throughout the sales cycle. - Lead and architect technical solution strategies related to Smart on FHIR, RESTful APIs, healthcare data exchange, and enterprise system integrations, leveraging standards such as FHIR and HL7. - Apply deep expertise in API-driven, service-based, and event-driven architectures to support embedded workflows, system extensibility, scalability, and enterprise-grade integration patterns. - Explain and validate integration approaches involving structured and unstructured healthcare data, including data normalization, transformation, and downstream data usage. - Translate and articulate how AI models are incorporated into MCG solutions, including data inputs and outputs, governance frameworks, model oversight considerations, and integration into enterprise clinical and operational workflows. - Lead highly complex, multi-system, multi-stakeholder enterprise deals involving EHR integrations and digital ecosystem expansion. - Influence solution positioning and commercial strategy by aligning technical architecture with customer business outcomes. - Contribute to long-term solution strategy based on market feedback and enterprise customer needs. - Own and drive complex technical due diligence activities, including enterprise security reviews, vendor risk assessments, technical RFP/RFI responses, and penetration testing discussions, ensuring alignment with customer compliance and security requirements. - Discuss authentication, authorization, identity management, and secure data exchange patterns, including OAuth2, SSO, and role-based access controls. - Design and present technical solution architectures, system diagrams, data flow diagrams, integration specifications, and deployment models aligned to customer environments. - Partner with Product, Engineering, SEAD, Security, and Implementation teams to validate technical feasibility, assumptions, constraints, and solution scope. - Clearly communicate technical capabilities, limitations, dependencies, and trade-offs to internal and external stakeholders. - Assist in defining implementation approaches, integration timelines, and technical prerequisites to support effective post-sale handoff. - Collaborate with Marketing and Revenue Operations to develop and maintain technical collateral, reference architectures, and technical enablement materials. - Proactively identify and mitigate technical and architectural risks early in the sales cycle including data quality, integration complexity, interoperability limitations, security posture, and deployment constraints while developing executive-ready mitigation strategies that protect deal velocity. What We're Looking For: - Bachelor's degree in computer science, Information Systems, Engineering, Healthcare Informatics, Nursing, or a related field, or equivalent practical experience. - At least 5 years of experience discussing complex technical integrations, architecture, AI-enabled solutions, and workflow integration to large healthcare customers. - Experience responding to detailed security, privacy, and compliance questions from enterprise customers. - Strong understanding of modern software development concepts, API-driven integrations, service-based architectures, and embedded application workflows. - Demonstrated experience with healthcare interoperability standards, including FHIR and HL7, and supporting Smart on FHIR–based integrations. - Ability to clearly communicate complex technical concepts to both technical and non-technical stakeholders. - Strong presentation skills and exceptional client-facing communication abilities. - Travel up to 25% to client sites and MCG-sponsored events. Licensure/Certifications/Registrations/Permits: - Relevant technical certifications (e.g., cloud, security, interoperability, or integration technologies) preferred. Other Qualifications: - Ability to clearly communicate complex technical concepts to both technical and non-technical audiences - Strong written and verbal communication skills - Consultative, customer-focused mindset with the ability to build trust and credibility with technical and non-technical stakeholders - Strong problem-solving skills and comfort working through ambiguity in complex technical environments - Excellent organizational skills and attention to detail, particularly in documenting technical requirements and risks. Pay Range: $125,000 - $175,000 Other compensation: Variable Pay Eligible up to $25,000 (estimated, plan document will be created post offer) Perks & Benefits: 💻 Remote work 🩺 Medical, dental, vision, life, and disability insurance 📈 401K retirement plan; flexible spending and health savings account 🏝️ 15 days of paid time off + additional front-loaded personal days 🏖️ 14 company-recognized holidays + paid volunteer days 👶 8 weeks of paid parental leave + 10 weeks of paid bonding leave 🌈 LGBTQ+ Health Services 🐶 Pet insurance 📣 Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/ We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Only with diverse thoughts and ideas will we be able to create the change we want in healthcare. The more inclusive we are, the better our work will be for it. As an essential function of this role, you will be required to attend in-person meetings and/or conduct in-person trainings at our clients’ worksites. Our clients may have certain requirements, including but not limited to requiring all visitors or guests in their sites to be fully vaccinated against COVID-19. By applying for this role, you understand that you will be required to meet any such client requirements. Failure to do so may result in the rescission of an offer and/or termination of employment. All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Note on interviews: We may use AI tools to audio-record and transcribe interviews for note-taking purposes. These are used only by our hiring team and do not make decisions on their own. Let us know if you prefer an alternative. MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees' unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of providing the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. We are happy to provide accommodations for individuals. Please let us know if you require any support. ## About MCG Health ## Company Overview - **One-liner**: MCG Health provides evidence-based clinical guidelines and AI-powered software solutions to help healthcare professionals make confident, accurate decisions to improve patient care and operational efficiency. - **Entity Type**: Private (Subsidiary of Hearst Health) - **Headquarters**: Seattle, Washington, USA - **Founded**: 1986 (as Milliman Care Guidelines; acquired by Hearst in 2012) - **Founders**: Not publicly available (originally a division of Milliman) ## Core Business - **Primary industry**: Healthcare IT / Clinical Decision Support - **Target customers**: B2B – Hospitals, health plans, government agencies (state & federal), workers’ compensation groups, and third-party administrators. - **Mission**: We lead the healthcare community to deliver patient-focused care. - **Vision**: Everyone gets the right care. ## Products & Services - **Evidence-Based Care Guidelines**: The company’s core product – unbiased, annually updated clinical guidelines covering medical necessity, level of care, and length of stay. Developed through rigorous review of current scientific literature. - **MCG Software Platform**: A technology suite that integrates with EHRs and medical management systems to automate utilization management, case management, and prior authorization workflows. - **AI Solutions**: Artificial intelligence tools designed to improve efficiency in case management and authorization processes, built on top of MCG’s clinical guidelines. - **ODG by MCG**: Evidence-based guidelines for workers’ compensation and disability management. - **Analytics & Reporting**: Robust data analytics to help clients track and improve clinical and financial outcomes. ## Market Standing - **Valuation/Market Cap**: Not disclosed (privately held by Hearst Health). - **Key Metric**: MCG’s care guidance reaches over **200 million people** annually. Licensed by **thousands of hospitals**, a **majority of U.S. health plans**, and many state/federal government agencies. - **Notable Investors/Partners**: Hearst Health (parent company), Milliman (strategic partner). - **Growth Signals**: - Named one of **Glassdoor’s Best Places to Work** (2024). - Named one of **Newsweek’s America’s Greatest Midsize Workplaces in Health Care** (2026). - Becker’s Hospital Review **150 Top Places to Work in Healthcare** (2024, 2018). - President Jon Shreve named one of **Glassdoor’s Top 50 CEOs** (2018). - Recognized with **KLAS Points of Light Award** (2023) and **HL7 Da Vinci Community Champion** awards (2021, 2022, 2023). ## Competitive Advantages - **Unbiased, independent ownership**: As part of Hearst Health and not owned by a payer or provider, MCG can provide an unbiased review of clinical evidence, free from specialty group or payer/provider bias. - **Trusted “Source of Truth”**: Widely recognized as the industry standard for clinical decision support, used by a majority of U.S. health plans and thousands of hospitals. - **Combination of Guidelines + AI**: While competitors focus solely on AI automation, MCG uniquely combines clinically sound evidence-based guidelines with AI to increase both efficiency and effectiveness. - **Deep integration**: Solutions can integrate with virtually any EHR or medical management system, creating a seamless workflow. ## Strategic Focus - **Unifying AI and evidence-based guidelines**: MCG believes AI can improve efficiency but that there will always be a need for clinically sound guidelines. Their strategy is to unify both approaches. - **Expanding government and payer reach**: Continued focus on serving state/federal health programs, RACs, MACs, and quality improvement organizations. - **Ethical AI development**: Published a Data Ethics Statement and guiding principles on the use of data and artificial intelligence to mitigate bias. - **Interoperability**: Active participation in HL7 Da Vinci Community to drive standards-based data exchange. ## Why Work Here - **Culture**: MCG emphasizes a culture of **Growth, Belonging, and Collaboration**. They value diverse viewpoints, curiosity, accountability, and helping each other succeed. - **Remote/Hybrid Policy**: Highly flexible **remote and hybrid** working environment. The Seattle office is designed as a “collaboration and innovation” space. Physical offices in **Seattle (HQ)**, **San Diego**, and **Hartford**. - **Perks & Benefits**: - Medical/dental/vision insurance, telemedicine, and pet insurance. - 401(k) with company match. - 8 weeks paid parental leave + 10 weeks paid bonding leave. - 10 paid personal days + 15 days accrued PTO annually + 13 paid holidays. - Tuition reimbursement, e-learning platforms, and monthly lunch/learn series. - **Impact**: Employees are driven by the mission to make a positive impact on the healthcare industry and the lives of patients. - **Recognition**: Consistently ranked as a top workplace by Glassdoor, Newsweek, and Becker’s Hospital Review. ## Sources 1. [MCG Health - Official Website](https://www.mcg.com/) 2. [MCG Health - About Page](https://www.mcg.com/about/) 3. [MCG Health - Careers Page](https://www.mcg.com/about/careers/) 4. [MCG Health - Culture Page](https://www.mcg.com/about/careers/our-culture/) 5. 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