---
title: 'Senior Sales Manager - Remote US at Smile Digital Health'
canonical: 'https://feeny.ai/job/senior-sales-manager-remote-us-smile-digital-health-united-states-9hx9ht4qzbap'
type: 'job'
last_seen: '2026-10-16'
---

# Senior Sales Manager - Remote US at Smile Digital Health

- **Company:** Smile Digital Health
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.lever.co/smiledigitalhealth/17bfba56-482f-4efe-8abd-4bc2a928056e

## Job description

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing  #BetterGlobalHealth to patients everyday!

Apply today and find plenty of reasons to SMILE!

This role is accountable for delivering a high-growth and targeted sales growth strategy by developing a high-performing results-oriented Sales team, as assigned, to achieve revenue and margin targets, growing target markets, key partners and lines of business, business development, relationship management and prospecting and alignment.

Responsibilities:

- Manage, coach, and develop assigned sales team members to achieve individual and team performance goals. Establish clear expectations, provide ongoing feedback, and foster a culture of accountability, collaboration, and continuous improvement.
- Manage and identify strategic client relationships as well as support the assigned Sales team in developing trusted relationships with new, existing, and prospective customers to advance sales opportunities and expand business.
- Establish and oversee strategic sales programs to develop and maintain a robust pipeline of sales opportunities.
- Develop Sales solutions that are repeatable and scalable to improve product integrations and underlying value proposition.
- Identify and build new sales channels by establishing marketing and lead generation strategies.
- Guide the team in identifying new business opportunities, expanding existing accounts, and developing strategic relationships with customers and partners to increase Smile's market presence.
- Develop and establish an effective feedback cycle with customers to ensure client satisfaction and support the team in identifying value-adding strategies that grow client business.
- Support and guide the team through complex sales opportunities, negotiations, and contract execution. Identify obstacles, coordinate cross-functional resources, and develop action plans to advance deals and achieve sales objectives.
- Identify resourcing needs of assigned Sales team and lead recruitment efforts, as needed.
- Ensure the assigned Sales team is maintaining up-to-date and correct pipeline data and information in CSM for accurate metrics, reporting and analytics.
- Forecast and track new client metrics by managing quarterly and annual sales and partnership goals. Provide detailed and accurate forecasting, manage overall sales and partnership processes, set appropriate metrics for assigned sales and partnership funnel management.

Requirements:

- 7-10+ years of experience working within healthcare sales. B2B experience, preferred.
- 3-5+ years experience in sales leadership or people management.
- Bachelor degree or diploma in Business or similar field and/or equivalent work experience.
- Knowledge in healthcare technology and/or government healthcare programs and systems and/or US payers/providers space.
- Demonstrated ability to develop, manage and maintain strong strategic client relationships and identify opportunities of growth with demonstrable results.
- Proven leadership abilities to build and develop a high-functioning and efficient sales team.
- Excellent written and verbal communication skills to effectively collaborate with cross-functional teams and develop trusted relationships.
- Demonstrated revenue generation impact, through innovative partnerships and client relationships that have moved businesses forward.
- Exceptional ability to shift quickly between high-level and detail-oriented thinking. Must be able to manage ambiguous, open-ended questions to the ground.
- Self-driven and capable of independently seeking information, solving complex interpersonal or operational problems, persuading and aligning resources, and delivering results.

Additional Information: Smile discloses that artificial intelligence (AI) may be used in portions of the recruitment and selection process, such as resume screening or application assessment. All hiring decisions are ultimately made by qualified human decision-makers, and AI tools are used to support — not replace — fair and equitable hiring practices. This position is a new role, created to support Smile’s continued growth and commitment to operational excellence.

Some of the benefits we offer:

- Remote Work Environment
- Flexible Time Away From Work Policy including PTO, Personal and Sick Days
- Competitive Salary and Health/Medical Benefits
- RRSP/TFSA/401K Employee Contribution
- Life and Disability
- Employee Assistance Program
- FHIR Study Program and Skillsoft Learning
- Super HAPI Fun Club

Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work.  We are dedicated to fostering a workplace that values diversity, equity, and inclusion.

We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.

## About Smile Digital Health

## Company Overview
- **One-liner**: Smile Digital Health provides a FHIR-native health data platform that unifies fragmented healthcare data for governments, health systems, and providers.
- **Entity Type**: Private (Series B)
- **Headquarters**: Toronto, Ontario, Canada (US office in Austin, Texas)
- **Founded**: 2016
- **Founders**: James Agnew, Duncan Weatherston

## Core Business
- Primary industry: Healthcare IT / Health Data Interoperability
- Target customers: Governments, health systems, healthcare providers, researchers, app developers (B2B, Enterprise)
- Mission: "Reduce barriers between information and care, and accelerate delivery of high-quality care" — guided by the tagline #BetterGlobalHealth

## Products & Services
- **[Smile CDR]**: The world’s first FHIR-based clinical data repository (CDR) as a service. A high-performance, secure platform supporting multiple FHIR versions, HL7v2, custom ETL, federated identity, terminology services, and Smart on FHIR. Deployable on cloud or on-premises.
- **Health Data Fabric**: A comprehensive, FHIR-native platform enabling interoperability, digital quality measures, and clinical intelligence across enterprise data sources.
- **HAPI FHIR Maintenance**: Smile Digital Health is the primary maintainer of the HAPI FHIR open-source reference implementation, giving them deep influence over FHIR standards worldwide.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Annual revenue of $15.4M; Total funding of $65M
- **Notable Investors/Partners**: UPMC Enterprises (led Series A and Series B), FirePower Capital (debt financing)
- **Growth Signals**: 190+ global implementations, 30+ US payer compliance deploys, touching 110M+ American lives; headcount grew 2.3% YoY to ~201 employees across 7 countries (Canada, US, India, Philippines, New Zealand); contributed to 33+ HL7 working groups

## Competitive Advantages
- Deep expertise: Core team has 40+ years of enterprise-class systems experience, specifically in healthcare integration (HAPI, e-prescriptions).
- Open-source leadership: Maintainer of HAPI FHIR, the dominant open-source FHIR implementation worldwide — gives them unmatched influence over FHIR standards.
- Security & compliance focus: Holds rigorous security certifications and voluntarily undergoes multiple audits; data stewardship and privacy are top priorities.
- Human-in-the-loop AI approach: Deploys deterministic AI models and clinically verifiable information with full audit trails, differentiating from probabilistic models.
- Multi-version FHIR support & federated identity: Flexibility for both jurisdictional and organizational settings, supporting a wide range of deployment scenarios.

## Strategic Focus
- Continuing to build out the FHIR-native "Health Data Fabric" to enable AI-driven innovation, intelligent automation, and scalable outcomes for global healthcare.
- Scaling interoperable data infrastructures that are "complete, computable, and validated" to support clinical quality measures and AI.
- Expanding global presence (currently active in Canada, US, India, Philippines, New Zealand) with a remote-first culture, focusing on hiring across Canada and the US.

## Why Work Here
- **Remote-first culture**: Work from home, co-working spaces, or anywhere you feel inspired; meaningful in-person team meetups also happen.
- **Flexibility & autonomy**: Generous, flexible PTO; ability to set your own schedule.
- **Global, mission-driven team**: 201 employees across 7 countries working on transforming healthcare data — work that directly impacts 110M+ American lives.
- **Inclusive values**: Core values of respect, inclusion, and celebrating individuality; commitment to diverse teams and belonging.
- **Benefits**: Comprehensive physical, emotional, and mental well-being benefits including mental health resources, short/long-term disability, life insurance.
- **Growth & development**: On-the-job learning, certification opportunities, and embedded professional development.
- **Open positions**: Technical Manager (Implementations & Delivery), Technical Account Manager, Senior Performance Tester, Senior Agile Lead, Support Engineer L2, Senior Software Developer (Support), Account Executive, Senior Cloud Architect, Senior Cloud Engineer — all remote US or remote Canada.

## Sources
1. [smiledigitalhealth.com](https://www.smiledigitalhealth.com/about-us)
2. [linkedin.com](https://linkedin.com/company/smile-cdr)
3. [smiledigitalhealth.com](https://www.smiledigitalhealth.com/careers)
4. [jobs.lever.co](https://jobs.lever.co/smiledigitalhealth)
5. [indeed.com](https://www.indeed.com/cmp/Smile-Digital-Health)

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