---
title: 'Senior Salesforce Admin at Carwow'
canonical: 'https://feeny.ai/job/senior-salesforce-admin-carwow-porto-vhtcqcty8k4y'
type: 'job'
last_seen: '2026-11-01'
---

# Senior Salesforce Admin at Carwow

- **Company:** Carwow
- **Location:** Porto
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-11-01
- **Apply:** https://jobs.ashbyhq.com/carwow/b3002a50-c4df-4426-8411-f51a3de56761

## Job description

## OUR MISSION

To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest[YouTube](https://www.youtube.com/carwow) channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we’re a long way from done!

## BUSINESS INNOVATION @ CARWOW

Join us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won’t just maintain a system - you’ll contribute the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. We’re looking for someone who sees beyond config and code - someone ready to take ownership, drive adoption, and shape the future of our platform. You’ll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you’re a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity.

## YOUR MISSION

We’re looking for a Senior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you’ll lead the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. This is a strategic, hands-on role ideal for someone who’s confident in breaking down requirements, managing sprint delivery, and translating platform vision into tangible outcomes - all while working closely with senior stakeholders.

## KEY RESPONSIBILITIES

- Drive the intake, analysis, and execution of Salesforce change requests — translating business needs into scalable, maintainable solutions.
- Act as point of contact for complex platform issues, ensuring rapid root-cause resolution and clear communication.
- Lead the full lifecycle of enhancements: scope requirements, design solutions, configure and build, test, and deploy.
- Own the configuration of Sales Cloud and/or Service Cloud — including custom objects, automation logic, validation rules, permission structures, and reporting models.
- Actively manage technical debt and ensure long-term platform scalability.
- Lead the implementation and optimisation of integrations between Salesforce and internal/external systems to ensure data flows are reliable, secure, and aligned with operational workflows.
- Lead training sessions and create enablement materials tailored for end users, power users, and stakeholders to drive platform adoption and accountability.
- Partner with admins, analysts, and developers to plan and deliver cross-functional features across sales, customer operations, and commercial teams.
- Create and maintain reports, dashboards, and list views to support business reporting needs.
- Support UAT, bug resolution, and user onboarding for all new platform capabilities.
- Identify and implement opportunities for process automation using Flow, approval workflows, and custom notifications.

## KEY REQUIREMENTS

- Have 5+ years of Salesforce administrator experience, with strong hands-on knowledge of Flows and declarative tools.
- Understand how to balance technical debt, speed, and clean design in a fast-paced environment.
- Thrive in cross-functional teams and are comfortable working with stakeholders across sales, operations, and support.
- Have experience working in agile environments using tools like Asana.
- Are proactive, pragmatic, and focused on outcomes, not just shipping code.
- Have a good understanding of process automation tools (e.g., Flows, Validation Rules) and are confident creating robust and scalable solutions to achieve business goals.
- Are able to create reports, dashboards, and list views for various use cases and business stakeholders.
- Have Salesforce Administrator Certification or equivalent hands-on credibility.

## BONUS POINTS

- Work closely with AI/automation and Ops teams to streamline high-volume or high-touch workflows.
- Experience in a development capacity, including working with Apex and Lightning Web Components (LWC).
- Experience supporting Salesforce integrations with other business systems.
- Additional certifications such as Advanced Administrator and Platform App Builder.

## INTERVIEW PROCESS

- Introductory call with our Talent team
- Technical Interview with the Hiring Manager
- Case study Interview
- Values Interview

## WHAT’S IN IT FOR YOU

- Hybrid working (2 days working from home)
- Competitive salary
- Matched pension contributions
- Share options - when we thrive, so do you!
- Bupa Private medical and dental insurance, for peace of mind, plus eyecare vouchers
- Life Assurance
- Monthly coaching sessions with Spill - our mental wellbeing partner
- Enhanced holiday package, plus Bank Holidays
- 28 days annual leave
- 1 day for your wedding
- 1 day off when you move house - because moving is hard enough without work!
- For your third year anniversary, get 30 days of annual leave per year
- For your tenth year anniversary, get 35 days of annual leave per year
- Option to buy 3 extra days of holiday per year
- The option to work from abroad up to 4 weeks
- Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
- Bubble childcare support and discounted nanny fees for little ones
- Up to £500/€550 home office allowance for that massage chair you’ve been talking about
- Generous learning and development budget to help you master your craft
- Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for
- Refer a friend, get paid. Repeat for infinite money

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

## About Carwow

## Company Overview
- **One-liner**: Carwow is an online car-changing marketplace that connects consumers with trusted dealers to buy new cars and sell their old ones, supported by one of the world’s most popular motoring YouTube channels.
- **Entity Type**: Private (last funding round $52M led by Bessemer Venture Partners)
- **Headquarters**: London, United Kingdom
- **Founded**: Not provided in search results
- **Founders**: James Hind, Alexandra Margolis, David Santoro

## Core Business
- **Primary industries**: Online automotive marketplace, car-buying and car-selling services, automotive media and content
- **Target customers**: B2C (consumers buying or selling cars) and B2B (car dealers and partners)
- **Mission or purpose**: “The car-changing marketplace for life-changing moments” and “give total car confidence” (carwow.co.uk)

## Products & Services
- **Carwow Marketplace**: An online platform where consumers configure a new car and receive competitive offers from thousands of trusted dealers – no haggling and no fees (SaaS / marketplace).
- **Sell My Car Service**: A service that lets consumers list their used car and get offers from dealers, arranging collection upon acceptance (service).
- **Carwow YouTube Channel**: One of the largest car channels on YouTube with 5.8 million subscribers and over 63 million monthly views, featuring drag races, reviews, and automotive news (content / media).
- **Autovia Group (acquired 2024)**: Print magazines, additional websites, and a portfolio of automotive brands that extend reach across Europe (media / publishing).

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: Total funding of $52M (most recent round, led by Bessemer Venture Partners)  
  - Gross Merchandise Value (GMV): nearly £3 billion worth of cars bought on the site in the last year; £1.8 billion in cars listed via Sell My Car
- **Notable Investors / Partners**: Bessemer Venture Partners (early backer of LinkedIn and Shopify); also “industry-leading investors” (carwow.co.uk)
- **Growth Signals**:  
  - 50%+ year-over-year growth  
  - 12 million active users with an “Excellent” Trustpilot rating  
  - 500 employees and counting  
  - Expanded to Germany, Spain, and Portugal  
  - Acquisition of Autovia in 2024 (1.1 billion annual YouTube views, 1.2 million print copies sold, 100 million website visits/year)

## Competitive Advantages
- **Massive organic content engine**: The Carwow YouTube channel is a top driver of brand awareness and trust, generating over 63 million monthly views and 9 million subscribers.
- **Dual-sided marketplace**: Strong network effects between car buyers and dealers, with a reputation for transparency and “no haggling” model.
- **Scale and cross-border reach**: Presence in UK, Germany, Spain, and Portugal plus the Autovia portfolio gives Carwow a European‑wide footprint that competitors struggle to match.
- **Trust and customer satisfaction**: 12 million active users and an “Excellent” Trustpilot rating differentiate the brand from other car-buying services.

## Strategic Focus
- Scaling the **Sell My Car service** in the UK and accelerating European operations.
- Leveraging **AI and data** to drive product innovation and commercial growth (as highlighted by CTO Hizam Sahibudeen).
- Continuing to grow and monetise the **Carwow content ecosystem** (YouTube, magazines) as a lead‑generation funnel.
- Building a **people‑centric engineering culture** and investing in DEI initiatives to attract top tech talent.

## Why Work Here
- Named one of the **Culture 100** – recognised as one of the world’s most progressive tech businesses for building a people‑focused environment.
- **Benefits**: Share options, flexible working, £500/€550 home‑office budget, private medical insurance, generous learning and development budget, “Work from anywhere for 1 month” scheme, family‑friendly policies, mental health first aiders and coaching.
- **DEI commitment**: Membership in BYP Network (Black Young Professionals), employee‑led Diversity Committees, bi‑annual DEI surveys, fundraising for charities.
- **Engineering culture**: CTO-led focus on AI‑native practices and data‑driven decision‑making; engineering blog and data science blog available.
- **Offices in London, Munich, Porto, and Winnersh** – hybrid and flexible working arrangements.

## Sources
1. [carwow.co.uk](https://www.carwow.co.uk/about-us?device=m) – About Carwow (company overview, funding, growth)
2. [carwow.co.uk](https://www.carwow.co.uk/jobs) – Careers page (perks, values, 500 employees, Culture 100)
3. [carwow.co.uk](https://www.carwow.co.uk/) – Homepage (product description, FAQ, how it works)
4. [carwow.co.uk](https://www.carwow.co.uk/team) – Team page (leadership, CTO focus on AI, founders)
5. [uk.linkedin.com](https://uk.linkedin.com/company/carwow) – LinkedIn (HQ location, company type, size)

## Other roles at Carwow

- [Product Manager](https://feeny.ai/job/product-manager-carwow-london-6a9g0n4fb5m8) — London, United Kingdom
- [Senior BI Analytics Engineer](https://feeny.ai/job/senior-bi-analytics-engineer-carwow-london-t14xzf352t7w) — London, United Kingdom
- [Senior Brand Designer](https://feeny.ai/job/senior-brand-designer-carwow-london-ppc6dkdrx0y9) — London, United Kingdom
- [Transactional Financial Controller](https://feeny.ai/job/transactional-financial-controller-carwow-london-7tw3kzftek37) — London, United Kingdom
- [Senior Product Manager](https://feeny.ai/job/senior-product-manager-carwow-london-gkpkxyj958ad) — London, United Kingdom
- [Senior BI Analytics Engineer](https://feeny.ai/job/senior-bi-analytics-engineer-carwow-london-rtny0h2jwct2) — London, United Kingdom
- [Technical Engineering Manager](https://feeny.ai/job/technical-engineering-manager-carwow-united-kingdom-7cc6r2swth86) — United Kingdom
- [Partnership Account Director](https://feeny.ai/job/partnership-account-director-carwow-united-kingdom-uk-wide-tppdwkaf77nt) — United Kingdom / UK Wide
- [Account Management Team Lead](https://feeny.ai/job/account-management-team-lead-carwow-london-nshy8mz7aknj) — London, United Kingdom
- [Account Manager](https://feeny.ai/job/account-manager-carwow-london-8gev7e3z6afe) — London, United Kingdom