---
title: 'Senior Salesforce Administrator (6-month contract) at Workato'
canonical: 'https://feeny.ai/job/senior-salesforce-administrator-6-month-contract-workato-palo-alto-jaz012cw7rdp'
type: 'job'
last_seen: '2026-09-05'
---

# Senior Salesforce Administrator (6-month contract) at Workato

- **Company:** Workato
- **Location:** Palo Alto, CA
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-05
- **Apply:** https://www.workato.com/careers?gh_jid=8738173002#open-roles

## Job description

## About Workato

Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit [workato.com](https://www.workato.com/).

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment [along with a multitude of benefits](http://www.workato.com/careers) they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

- [Business Insider](https://www.businessinsider.com/47-enterprise-startups-to-bet-your-career-on-in-2020-2019-12) named us an “enterprise startup to bet your career on”

- [Forbes’ Cloud 100](https://www.forbes.com/cloud100/#a57477b5f941) recognized us as one of the top 100 private cloud companies in the world

- [Deloitte Tech Fast 500](https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html) ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

- [Quartz](https://qz.com/work/2053446/the-best-companies-for-working-from-home/) ranked us the #1 best company for remote workers

## Responsibilities

We are seeking a senior, hands-on Salesforce contractor to provide operational ownership and reliable coverage for our Salesforce environment during an employee’s parental leave (6 months). This person will independently administer, support, enhance, and deploy changes across Salesforce and its connected applications.

The role is centered on keeping critical revenue processes running: resolving production issues, managing releases, maintaining platform health, and delivering well-scoped improvements. The contractor will have authority appropriate to these responsibilities and will partner with an Enterprise Architect for material architecture, security, integration, or cross-system decisions.

In this role, you will also be responsible to:

- Own day-to-day Salesforce administration, including user access, permissioning, security settings, configuration, data quality, and platform support.

- Triage, prioritize, and resolve Salesforce bugs, incidents, and operational requests with clear stakeholder communication.

- Build, test, document, and deploy Salesforce configuration changes, including flows, validation rules, custom objects and fields, page layouts, reports, dashboards, and automations.

- Manage Salesforce releases across environments, following sound change-control, testing, and rollback practices.

- Support and protect high-impact revenue processes, including deal approvals, quote-to-cash workflows, CPQ, forecasting/reporting, and connected-system data flows.

- Administer and troubleshoot Salesforce capabilities and connected applications, including Sales Cloud, Salesforce CPQ, Certinia, Vivun, and other Salesforce-integrated tools.

- Investigate and resolve Salesforce-side integration issues, including data mappings, API-related configuration, permissions, field changes, and error triage.

- Partner with business stakeholders to clarify operational needs and deliver practical, maintainable solutions.

- Escalate material architecture, security, integration, or cross-system design decisions to the Enterprise Architect for review and guidance.

- Maintain clear documentation of configurations, releases, known issues, and operational processes to ensure continuity throughout the engagement.

- Take on limited, well-scoped enhancements when operational coverage is stable, and capacity allows.

What success looks like

- Critical Salesforce and revenue operations continue without disruption during the coverage period.

- Production incidents, bugs, access requests, and configuration changes are handled promptly and transparently.

- Salesforce releases are predictable, tested, documented, and low-risk.

- Stakeholders have a clear operational owner for Salesforce questions and issues.

- The Salesforce environment remains secure, well-maintained, and easy to transition back at the end of the engagement.

## Requirements

## Qualifications / Experience / Technical Skills

- 5+ years of hands-on Salesforce administration in a complex production environment.

- Salesforce Administrator certification; Advanced Administrator certification is preferred.

- Proven experience administering Sales Cloud and supporting revenue-critical processes.

- Strong practical experience with Salesforce configuration, Flow, validation rules, security and permissions, reporting, dashboards, deployments, sandboxes, and change management.

- Experience supporting Salesforce CPQ and complex connected applications; Certinia and Vivun experience is strongly preferred.

- Experience troubleshooting Salesforce integrations and understanding APIs, data flows, field mappings, and integration failure patterns.

- Demonstrated ability to diagnose and resolve production issues independently while balancing urgency, risk, and business impact.

- Availability to work full-time during US business hours.

Soft Skills / Personal Characteristics

- Strong written communication and documentation skills.

- Comfortable working autonomously, making routine production decisions, and escalating appropriately when a decision carries material technical or business risk.

## #LI-NJ1

(REQ ID: 2947)

## About Workato

## Company Overview
- **One-liner**: Workato is an enterprise orchestration platform that provides an Integration Platform as a Service (iPaaS) and an Enterprise Model Context Protocol (MCP) to make AI agents secure, scalable, and accurate.
- **Entity Type**: Private (Series E; total funding $525M)
- **Headquarters**: Palo Alto, California, United States
- **Founded**: 2013
- **Founders**: Vijay Tella (CEO & Co-Founder)

## Core Business
- **Primary industry**: Enterprise automation, integration platform as a service (iPaaS), AI agent orchestration
- **Target customers**: B2B, Enterprise (Fortune 500 companies, SMBs), IT, operations, HR, sales, marketing, finance, and product teams
- **Mission or purpose statement**: “To help enterprises realize the true potential of agents by bringing them from the edge of your business to the core.” [workato.com](https://www.workato.com/)

## Products & Services
- **Workato Enterprise MCP**: A platform purpose-built for agentic AI, offering predictable, scalable, and secure orchestration of AI agents across enterprise systems. [workato.com](https://www.workato.com/)
- **Workato GO**: A new AI super app that allows users to search, act, and orchestrate across the enterprise. [workato.com](https://www.workato.com/) / [linkedin.com](https://www.linkedin.com/company/workato)
- **iPaaS (Integration Platform as a Service)**: The core product that connects applications, data sources, and processes, enabling end-to-end automation for functions such as HR, sales, marketing, finance, support, and product. [workato.com](https://www.workato.com/about_us)

## Market Standing
- **Valuation**: Not publicly disclosed (private company)
- **Key Metrics**: Annual Revenue ~$150M (latest estimate); Total Funding $525M (Series D & E, plus earlier rounds). [linkedin.com](https://www.linkedin.com/company/workato)
- **Notable Investors/Partners**: Battery Ventures (led Series E), Altimeter Capital, Insight Partners (led Series D), Storm Ventures, Digital Industry Singapore. [linkedin.com](https://www.linkedin.com/company/workato)
- **Growth Signals**: Trusted by more than 50% of the Fortune 500; 1,087 employees with +3.1% monthly headcount growth; active job postings increasing +22.9% month-over-month; launched Workato GO in June 2025; acquired DeepConverse in March 2025. [linkedin.com](https://www.linkedin.com/company/workato) / [workato.com](https://www.workato.com/)

## Competitive Advantages
- **#1 iPaaS** per Gartner (2026) and recognized as a leader in enterprise integration. [workato.com](https://www.workato.com/)
- **Enterprise MCP** for AI agents, providing a dedicated orchestration layer that makes agents predictable, secure, and scalable – a unique moat in the agentic AI space.
- **Deep ecosystem**: Over 50% of Fortune 500 companies use Workato, indicating strong network effects and enterprise trust.
- **Embedded integration capabilities**: Allows companies to embed Workato’s automation into their own products (embed offering).

## Strategic Focus
- **Agentic AI orchestration**: Positioning as the “trusted orchestration layer for AI agents” with the Enterprise MCP platform.
- **Expansion of AI super app (Workato GO)**: Combining search, action, and orchestration into a single interface for enterprise users.
- **International growth**: Presence in 39 countries, with offices in Palo Alto, San Francisco, Singapore, India, Netherlands, and others. Continued hiring in sales, engineering, and customer success globally.
- **Product innovation**: Investing in AI products (Chief of AI Products role), search/retrieval engineering, and Rust development for performance.

## Why Work Here
- **Culture**: Values include “Act Customer-First”, “Get S#*t Done”, “Raise Our Game”. Emphasis on balance between productivity and wellness. [workato.com/careers](https://www.workato.com/careers)
- **Flexible Working**: Flexible working arrangements, dedicated wellness and recreation time, virtual game nights, fitness sessions. [workato.com/careers](https://www.workato.com/careers)
- **Professional Development**: Training programs, budgets for upskilling, support for individual career ambitions. [workato.com/careers](https://www.workato.com/careers)
- **Benefits**: Health insurance, Employee Assistance Programme (EAP), referral bonuses, stock options. [workato.com/careers](https://www.workato.com/careers)
- **Engineering Culture**: Strong technical roles (Senior Rust Developer, Senior Software Engineer in Search/Retrieval, AI product roles). Average employer rating 4.0/5.0 (423 reviews) with culture rated 3.8, compensation 3.8, career growth 3.6. [linkedin.com](https://www.linkedin.com/company/workato)
- **Global Presence**: Offices in Palo Alto (HQ), San Francisco, Singapore, India, Netherlands, and more – hybrid/remote options available. [workato.com/about_us](https://www.workato.com/about_us)

## Sources
1. [workato.com - About Us](https://www.workato.com/about_us)
2. [workato.com - Careers](https://www.workato.com/careers)
3. [workato.com - Homepage](https://www.workato.com/)
4. [linkedin.com - Company Page](https://www.linkedin.com/company/workato)
5. [job-boards.greenhouse.io - Workato Jobs](https://job-boards.greenhouse.io/workato/jobs/8188971002)

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