--- title: 'Senior Security Technical Program Manager, Fraud & Abuse at GitLab' canonical: 'https://feeny.ai/job/senior-security-technical-program-manager-fraud-abuse-gitlab-canada-united-3h0gett3ehm4' type: 'job' last_seen: '2026-11-11' --- # Senior Security Technical Program Manager, Fraud & Abuse at GitLab - **Company:** GitLab - **Location:** Canada / United States - **Compensation:** $139k–$190k - **Work type:** remote - **Posted:** 2026-11-05 - **Last confirmed live:** 2026-11-11 - **Apply:** https://job-boards.greenhouse.io/gitlab/jobs/8928711002 ## Job description GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. [Co-create the future with us](https://www.youtube.com/watch?v=OuZIb5zszQI) as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role You will join the Trust and Safety team, within the security division at GitLab. Your role will be coordinating and owning cross functional fraud and abuse prevention workstreams for trust and safety. This role will focus on coordinating with T&S engineers to understand fraud and abuse trends and work cross functionally with Engineering, Product and other peer teams to improve defenses. A successful person in this role is able to understand technical requirements and problems and convert them into business requirements and coordinate with engineering and product teams to implement improved defenses. ## What you’ll do - Be the connection between T&S, Engineering, Product, Legal, Finance and other teams to build, track, and drive cross functional fraud and abuse mitigation through to completion. - Turn abuse and fraud trends into proposed defense measures and work with stakeholders to gain buy-in, and drive projects to completion through cross functional leadership. - Have an ownership mindset and bias for action to keep GitLab secure. - Turn abuse trends into prioritized, cost-quantified requirements and business cases that product teams can act on. - Leverage AI to build early identification and triage of fraud and abuse risks across GitLab. - Partner with Finance and Billing on fraud prevention controls, including payment fraud, chargebacks, and account verification. - Define metrics for abuse and fraud exposure, and report program status, costs, and outcomes to security and business leadership. - Identify, triage and prioritize Safety & Trust abuse campaigns and operational work and ensure high-impact incidents are escalated ## What you’ll bring - 5+ years in technical program management, security program management, or trust & safety, fraud, or risk operations, including hands-on experience with fraud or abuse at a SaaS, platform, marketplace, or payments company. - A track record of driving cross-functional fixes to completion without direct authority over the teams doing the work. - Working knowledge of common fraud and abuse patterns, such as account takeover, free-tier and trial abuse, payment fraud and card testing, bot signups, and spam and phishing. - Technical fluency with web applications, APIs, identity and authentication, and billing or subscription systems, enough to discuss implementation tradeoffs with engineers. - Clear, concise written communication suited to an all-remote, asynchronous environment. - Sound judgment balancing fraud and abuse risk against friction for legitimate users and customers. ## About the team Trust and Safety is the team tasked with preventing, preventing and responding to abuse across GitLab SaaS platforms. T&S builds and maintains systems designed to detect and prevent fraud and abuse with the goal of keeping the cost of abuse low across GitLab SaaS platforms. T&S works closely with peer teams within Security Operations as well as teams across engineering and product to identify, build defenses, remediate and respond to abuse. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our [benefits](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/) and [equity](https://about.gitlab.com/handbook/stock-options/). Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200—$190,000 USD How GitLab Supports Full-Time Employees - [Benefits to support your health, finances, and well-being](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/) - [Flexible Paid Time Off](https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto) - [Team Member Resource Groups](https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/) - [Equity Compensation & Employee Stock Purchase Plan](https://handbook.gitlab.com/handbook/total-rewards/stock-options/) - [Growth and Development Fund](https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/) - [Parental Leave](https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave) Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from [underrepresented groups](https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups) are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our [Recruitment Privacy Policy.](https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/) Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also [GitLab’s EEO Policy](https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy) and [EEO is the Law](https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices). If you have a disability or special need that requires [accommodation](https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation), please let us know during the [recruiting process](https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process). ## About GitLab ## Company Overview - **One-liner**: GitLab provides an intelligent orchestration platform for DevSecOps, enabling teams and AI agents to plan, build, secure, and deploy software faster. - **Entity Type**: Public (NASDAQ: GTLB) - **Headquarters**: San Francisco, CA, USA - **Founded**: 2011 - **Founders**: Not explicitly listed in provided materials ## Core Business - Primary industry: DevSecOps, Software Development Lifecycle Platform - Target customers: Enterprise, SMB, B2B – used by over 100,000 organizations including large enterprises - Mission / Purpose: "Unlock every team to ship trusted software at the speed of imagination" ## Products & Services - **[GitLab Platform](https://about.gitlab.com/company/)**: Integrated DevSecOps/DevOps platform (SaaS and self-managed) covering source code management, CI/CD, security scanning, monitoring, and AI-powered features (e.g., Duo Agent). - **GitLab Duo**: AI-powered suite of tools for code generation, review, and automation across the software lifecycle. ## Market Standing - **Valuation / Market Cap**: Not disclosed in provided materials (public company – refer to NASDAQ: GTLB) - **Key Metrics**: Over 50 million registered users, 2,500+ team members, 5,500+ code contributors, 2,500+ consecutive monthly releases (as of June 2026) - **Notable Investors / Partners**: Public company; prior investors include Y Combinator (2015 cohort). Detailed list not provided. - **Growth Signals**: 100,000+ organizations use GitLab; continuous monthly releases since 2011; expanding AI capabilities (Duo Agent); certification as Great Place to Work (US & India, 2026–2027) ## Competitive Advantages - **All-in-one DevSecOps platform** that replaces multiple point tools, reducing complexity and toolchain friction. - **Strong open-source heritage** and community-driven innovation (5,500+ contributors). - **AI-first approach** with built-in agents for code generation, review, and security. - **Culture of transparency** – handbook-first, public-by-default documentation that scales remote work. ## Strategic Focus - **AI-powered software creation**: Deep integration of AI agents (Duo Agent) to accelerate development while maintaining security and compliance. - **Enterprise adoption**: Scaling to meet the needs of large, regulated organizations with compliance and security features. - **Remote-first operations**: Continuing to build and improve asynchronous, all-remote work culture as a competitive advantage. ## Why Work Here - **Fully remote**: 100% remote company from the start – work from anywhere; asynchronous and flexible schedules. - **Awards & recognition**: Great Place to Work Certified (US & India 2026–2027); BuiltIn Best Remote Places to Work 2026; Fortune Best Workplaces in Technology 2025. - **Benefits**: Equity compensation, Employee Stock Purchase Plan, generous paid time off, annual growth & development benefit, access to LinkedIn Learning and leadership programs. - **Inclusive culture**: Multiple Team Member Resource Groups, strong Diversity, Inclusion & Belonging (DIB) commitment. - **Learning & development**: Industry-leading leadership programs and platforms like LinkedIn Learning and Level Up. ## Sources 1. [about.gitlab.com](https://about.gitlab.com/jobs/) 2. [about.gitlab.com/company](https://about.gitlab.com/company/) 3. [handbook.gitlab.com](https://handbook.gitlab.com/handbook/people-group/employment-branding/content-library/) 4. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/gitlab/jobs/8481958002) 5. 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