---
title: 'Senior ServiceNow Developer - Public Trust Clearance at LIGHTFEATHER IO LLC'
canonical: 'https://feeny.ai/job/senior-servicenow-developer-public-trust-clearance-lightfeather-io-llc-united-86kf7hdh6y2r'
type: 'job'
last_seen: '2026-09-07'
---

# Senior ServiceNow Developer - Public Trust Clearance at LIGHTFEATHER IO LLC

- **Company:** LIGHTFEATHER IO LLC
- **Location:** United States
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/lightfeatheriollc/jobs/5417053008

## Job description

LightFeather is seeking a highly skilled Senior ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position.

- Location: Fully Remote (EST hours)
- Job Type: Full-time
- Salary: $90,000–$115,000 annually, based on experience
- Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance

Responsibilities:

- Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices.
- Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal.
- Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.
- Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript.
- Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
- Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies.
- Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery.
- Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions.
- Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis.
- Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups.
- Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover.

Required Qualifications and Skills:

- Active DHS Public Trust clearance or higher.
- 9+ years of hands-on experience with ServiceNow platform development and administration.
- ServiceNow Certified System Administrator (CSA).
- Strong expertise in ServiceNow App Engine and custom application development.
- Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting.
- Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
- Proven ability to lead development teams and ensure efficient, high-quality solution delivery.
- Experience working in Agile environments with tools like Jira or Azure DevOps.
- Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment.
- Experience working with Amazon Web Services (AWS).
- Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
- Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences.
- Strong leadership and mentoring skills, with experience managing development teams.
- Exceptional problem-solving, analytical thinking, and troubleshooting abilities.
- Excellent stakeholder management, communication, and presentation skills.
- Conflict resolution expertise to mitigate risks and ensure project success.

Preferred:

- Experience with HR Service Delivery (HRSD) solutions within ServiceNow.
- Deep expertise in ServiceNow platform architecture and solution design.
- Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules.
- Proficiency in designing and implementing complex integrations using Integration Hub and external APIs.

Why Join LightFeather? At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

## About LIGHTFEATHER IO LLC

## Company Overview
- **One-liner**: LightFeather is a mission-driven, woman- and service-disabled veteran-owned small business that modernizes federal legacy systems with cloud-native, AI/ML, and DevSecOps solutions.
- **Entity Type**: Private (small business; no disclosed funding rounds)
- **Headquarters**: Arlington, Virginia, United States
- **Founded**: 2018
- **Founders**: Sarah Fahden (Founder & CEO)

## Core Business
- **Primary industries**: Information Technology & Services, Federal Government IT, Cybersecurity, Cloud Computing, Artificial Intelligence / Machine Learning
- **Target customers**: B2G – U.S. federal agencies (DOJ, DHS, USCIS, IRS, DoS, PBGC)
- **Mission/Purpose**: “Delivering high-impact solutions across federal agencies” by combining technical expertise, operational excellence, and forward-leaning leadership to support complex modernization and transformation goals.

## Products & Services
LightFeather delivers professional services rather than packaged products. Its core capabilities are offered as service lines:

- **DevSecOps & System Modernization**: Secure, scalable DevSecOps pipelines, cloud migration, and modernization of legacy applications in environments up to Top Secret.
- **Cloud Engineering**: Architecture, migration, and operations across multi-cloud (GCP, Azure, AWS) with Infrastructure as Code.
- **Cybersecurity**: Continuous monitoring, SOC operations, Risk Management Framework (RMF), security control assessments, penetration testing, FISMA compliance, and ATO support.
- **Data Engineering & Business Intelligence**: Design and maintenance of robust data infrastructures (Databricks, Looker/Tableau modernizations), ensuring reliable, scalable data collection, storage, and processing.
- **Data Science (AI/ML & RPA)**: Machine learning, generative AI, behavioral forecasting, anomaly detection, identity resolution, biometric verification, and robotic process automation – including MLOps for production deployment.
- **UI/UX Design**: Human-centered design and human-centered design for federal applications.
- **Business Operations Support**: Operational analytics, Agile/SAFe delivery, and documentation with security and audit trail requirements.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company).
- **Key Metric**: Total headcount of 28 employees (LinkedIn, 2025) and 19 active job postings representing 375% monthly growth in openings.
- **Notable Certifications**: Woman-Owned Small Business (WOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Veteran-Owned Small Business (VOSB) – enabling federal set-aside contracts.
- **Growth Signals**: LinkedIn followers grew 382.9% year-over-year to 6,944; job postings increased 171.4% year-over-year.

## Competitive Advantages
- Deep specialization in federal contracting with security clearance support (up to Top Secret).
- Small, agile team of senior engineers who operate with the discipline of federal compliance (RMF, ATO, FISMA).
- Certification status (WOSB/SDVOSB) provides preferential access to government contracts.
- Proven track record on high-impact projects: ML models trained on 600M+ federal records, real-time analytics on Databricks, and full-lifecycle modernization at DOJ, DHS, IRS, and other agencies.
- Modern technology stack (AI/ML, cloud-native, Databricks, ServiceNow, Unqork, Tableau) paired with veteran delivery experience.

## Strategic Focus
- Continue modernizing legacy federal applications using AI and cloud-native approaches.
- Expand DevSecOps, cloud engineering, and cybersecurity services across additional agencies.
- Strengthen capabilities in generative AI, MLOps, and multi-cloud operations while maintaining rigorous compliance.
- Grow the team strategically (19 open positions) to meet increasing demand from federal partners.

## Why Work Here
- **Culture**: Described as “fun, flexibility, and purpose” – a team of curious, creative people who care about meaningful work and each other.
- **Remote/Hybrid**: Remote-first company; encourages team members to work from the office less and reduce carbon footprint.
- **Growth**: Rapidly expanding (375% monthly hiring increase) with opportunities to work on cutting-edge federal AI/ML and cloud projects.
- **Engineering Culture**: Senior, deeply technical engineers who pair modern capabilities with federal delivery discipline. Exposure to full-lifecycle development, high-security environments, and mission-critical systems.
- **Benefits**: Not explicitly detailed in search results, but company emphasizes family-friendly policies and “get stuff done” autonomy.

## Sources
1. [lightfeather.io](https://lightfeather.io/) – Company homepage with service descriptions, mission, and certifications.
2. [linkedin.com](https://www.linkedin.com/company/lightfeather-io) – LinkedIn company page with headcount, growth rates, employee breakdown, and updates.
3. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/lightfeatheriollc) – Greenhouse career site with 19 open positions.

## Other roles at LIGHTFEATHER IO LLC

- [ServiceNow Business Analyst](https://feeny.ai/job/servicenow-business-analyst-lightfeather-io-llc-united-states-5p3e614de225) — United States
- [ServiceNow Platform Engineer](https://feeny.ai/job/servicenow-platform-engineer-lightfeather-io-llc-washington-1qk09fbp4gyb) — Washington, DC
- [Lead ServiceNow Developer](https://feeny.ai/job/lead-servicenow-developer-lightfeather-io-llc-united-states-xqr98wf4jss4) — United States
- [Full Stack Engineer](https://feeny.ai/job/full-stack-engineer-lightfeather-io-llc-united-states-vnwe11b43201) — United States
- [GCP Cloud/DevOps Engineer](https://feeny.ai/job/gcp-cloud-devops-engineer-lightfeather-io-llc-washington-eymej8f0nmkz) — Washington, DC
- [Senior Azure Cloud Engineer](https://feeny.ai/job/senior-azure-cloud-engineer-lightfeather-io-llc-washington-htzqv6evx04x) — Washington, DC
- [ServiceNow CMDB Engineer](https://feeny.ai/job/servicenow-cmdb-engineer-lightfeather-io-llc-washington-w2xqq06x7tkn) — Washington, DC
- [Senior ServiceNow Developer](https://feeny.ai/job/senior-servicenow-developer-lightfeather-io-llc-united-states-r0kvfxv6606j) — United States
- [Azure Cloud/DevOps Engineer](https://feeny.ai/job/azure-cloud-devops-engineer-lightfeather-io-llc-washington-5mrnf4b63d0n) — Washington, DC