---
title: 'Senior Site Reliability Engineer at CertifyOS'
canonical: 'https://feeny.ai/job/senior-site-reliability-engineer-certifyos-united-states-0rj69zmznpcs'
type: 'job'
last_seen: '2026-09-06'
---

# Senior Site Reliability Engineer at CertifyOS

- **Company:** CertifyOS
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-06-17
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/certifyos/405a5c5c-5ceb-4f13-93a5-dc176ffd4e1f

## Job description

## About CertifyOS

CertifyOS is building the data infrastructure that powers modern healthcare.

Today, healthcare organizations rely on fragmented and outdated provider data. This creates unnecessary administrative work, regulatory risk, and higher costs across the system. We’re solving that problem.

Our API-first platform automates provider licensing, enrollment, credentialing, and network monitoring by connecting directly to hundreds of primary data sources. We help healthcare organizations maintain accurate, compliant, and reliable provider networks at scale.

Our vision is simple: One API. One provider ID. Frictionless provider data.

We’re backed by leading investors and built by a team with deep experience in provider data systems. At CertifyOS, we value authenticity, accountability, collaboration, results, and openness to feedback. We’re building a high-ownership team focused on solving real infrastructure problems that impact millions of patients.

## ABOUT THE ROLE

We’re looking for a Senior Site Reliability Engineer who takes ownership seriously — someone who designs for reliability, ships the automation, and stands behind it in production. You’ll work across cloud-native infrastructure on systems that process millions of provider records.

This is a role with real scope: you’ll own the operational lifecycle end-to-end and influence platform architecture, reliability standards, and deployment workflows across systems that matter.

## HOW WE WORK

We ship fast, but we don’t ship sloppy. SREs at CertifyOS own the full lifecycle of what they support — from infrastructure design and deployment automation through observability, incident response, and postmortems. We use AI-assisted tooling aggressively to reduce toil and accelerate troubleshooting, which raises the floor on the problems we tackle — not an excuse to reduce rigor. If you do your best work reacting to incidents, this probably isn’t the right fit. If you do your best work preventing them, we should talk.

## PROBLEMS YOU’LL SOLVE

Healthcare provider data infrastructure is a distributed systems problem at scale. Hundreds of upstream integrations, inconsistent data sources, and evolving workloads all introduce operational complexity and reliability risk.

Reliability and observability at scale. You’re operating a platform hundreds of integrations depend on. How do you maintain uptime, reduce alert fatigue, and build actionable observability across GKE and Cloud Run without drowning in noise? Meaningful SLIs, error budgets, and data quality signals — not just p99 latency.

Scaling infrastructure efficiently. As platform usage grows, infrastructure costs and operational complexity grow with it. You’ll improve autoscaling behavior, resource utilization, and workload efficiency across cloud-native distributed systems.

Incident response and operational maturity. Production incidents are inevitable; operational chaos is optional. You’ll own incident response processes, root cause analysis, escalation workflows, and runbooks — and make hard problems not happen again.

Infrastructure automation and developer velocity. You’ll build and maintain Infrastructure as Code, CI/CD pipelines, and operational tooling that reduce manual work and improve engineering productivity without sacrificing reliability.

Reliability engineering for data platforms. Uptime isn’t enough — you need to know when a provider record is stale, a pipeline is lagging, or a workload is behaving unexpectedly. You’ll instrument data freshness and infrastructure health, not just service uptime.

## WHAT WE’RE LOOKING FOR

## RELIABILITY ENGINEERING FUNDAMENTALS

- 5+ years in SRE, DevOps, Platform Engineering, or Infrastructure Engineering — operating production systems at scale where your infrastructure is someone else’s dependency and failures have real downstream consequences
- Track record of improving reliability end-to-end: you’ve debugged hard production problems, made them not happen again, and built the alerting to prove it
- Strong Linux systems administration, incident response, and root cause analysis skills
- Comfort influencing operational standards and mentoring teams on reliability practices

## CLOUD INFRASTRUCTURE & PLATFORM ENGINEERING

- Deep hands-on experience with GCP — GKE, Cloud Run, and containerized workloads at scale
- Experience building and maintaining Infrastructure as Code with Terraform and/or Pulumi
- Fluency across deployment patterns and the judgment to know when each fits: rolling deployments, blue/green, canary — and the rollback story for each
- Experience with autoscaling, resource optimization, and infrastructure efficiency for distributed systems
- Experience managing infrastructure security, secrets, and access controls in regulated or security-conscious environments

## OBSERVABILITY & OPERATIONAL EXCELLENCE

- Strong understanding of Golden Signals monitoring — latency, traffic, errors, saturation — and how to make them actionable rather than noisy
- Experience designing SLIs, SLOs, error budgets, alerting strategies, dashboards, and escalation workflows
- Hands-on experience with observability platforms: Google Cloud Monitoring, Datadog, Grafana, Prometheus, or similar
- Strong sense of data platform health: lineage, freshness, and correctness matter as much to you as throughput

## AUTOMATION & SOFTWARE DELIVERY

- Experience building and maintaining CI/CD pipelines using GitHub Actions or similar
- Scripting or programming fluency in Python, Bash, Go, or similar — you reduce toil through code, not process
- Experience working with Git workflows and modern software delivery practices

## COMMUNICATION & COMPLIANCE

- Strong written and verbal communication — you can explain an operational risk to an engineer and a product manager in the same conversation
- Experience operating systems handling sensitive data or PII in regulated or compliance-adjacent environments

## NICE TO HAVE

- Experience operating large-scale distributed systems or microservices architectures
- Familiarity with healthcare, credentialing, or health-tech environments
- Experience leveraging AI-assisted observability or incident response tooling
- Familiarity with NodeJS, TypeScript, Java, or React application stacks

## TECHNOLOGIES & TOOLS

GCP (GKE, Cloud Run, BigQuery, Cloud Monitoring) · Terraform / Pulumi · Docker / Kubernetes · GitHub Actions / Cloud Build · Prometheus / Grafana / Datadog · Python / Bash / Go · Sentry · Snyk · SonarQube · Jira / Slack

## Benefits of Working at Certify

- At Certify, we’re building with intention and taking care of the people doing the work.
- Your well-being matters to us. We provide 100% coverage of health, dental, and vision insurance premiums for employees. Our US-based team benefits from unlimited PTO, with at least two weeks off each year to recharge. In India, employees are supported with health insurance, statutory leave benefits, and additional wellness (menstrual) leave for women.

We are an equal opportunity employer committed to building an inclusive environment where everyone feels valued and empowered to do their best work, and we welcome applicants from all backgrounds and experiences.

If you require reasonable accommodations during the application process, please contact recruiting@certifyos.com.

We are also committed to pay transparency and foster an open culture where compensation conversations are encouraged and respected.

## About CertifyOS

## Company Overview
- **One-liner**: CertifyOS provides a unified, API-first provider data platform that ingests, verifies, cleanses, and distributes healthcare provider information to reduce administrative costs and improve network accuracy.
- **Entity Type**: Private (Series B, raised $59M total)
- **Headquarters**: New York, New York, United States
- **Founded**: 2021
- **Founders**: Anshul Rathi

## Core Business
- **Primary industry**: Healthcare IT / Provider Data Infrastructure
- **Target customers**: B2B – primarily US health plans (8 of the top 10 publicly listed health plans are clients), digital health companies, and healthcare organizations needing provider network management.
- **Mission**: To change how the healthcare industry deals with provider data by creating a centralized, frictionless data infrastructure that reduces the cost of healthcare and removes administrative and regulatory burdens.

## Products & Services
- **CertifyOS Provider Hub**: The core platform – a unified data engine that ingests data from rosters, 600+ primary sources, EMRs, and claims; AI-powered cleaning (deduplication, taxonomy mapping, address standardization); verification against thousands of sources; and delivery via one API, webhooks, or bulk exports. Supports credentialing, license management, roster reconciliation, and ongoing monitoring.
- **Verify**: Intelligence layer that validates provider records against thousands of primary sources in real time.
- **Cleanse**: Automated data cleansing with AI to resolve duplicates and standardize data.
- **Map**: Models every entity type (solo practitioners to delegated groups) for accurate network modeling.
- **Deliver**: Distributes a continuously updated golden record into directories, claims, analytics, and downstream workflows.

All products are accessible via a single API and configurable to client workflows.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric**: Annual Revenue ~$25M (2025 estimate); Total Funding ~$59M
- **Notable Investors / Partners**: Transformation Capital (led Series B, $40M), General Catalyst (led Series A, $14.5M), Upfront Ventures (led Seed, $4.5M). Clients include 8 of the top 10 publicly listed US health plans.
- **Growth Signals**: 227 employees (+24.8% YoY), operates in 9 countries, 136+ employees as of mid-2026 (LinkedIn shows 227, company careers page says 136+ – likely reflects recent growth). Achieved 75% reduction in re-credentialing costs, 50% fewer roster mismatches, and 10x faster provider onboarding for clients. Active job postings up 140% year-over-year.

## Competitive Advantages
- **API-first, UI-agnostic platform**: Allows seamless integration into existing health plan systems without replacing them.
- **Direct integrations with 600+ primary sources**: Uniquely positioned to validate provider data against authoritative sources in real time.
- **End-to-end coverage**: Handles the entire provider data lifecycle – licensing, enrollment, credentialing, and network monitoring – in one platform.
- **Proven results with major health plans**: Eight of the top ten publicly listed US health plans are clients, indicating strong trust and scale.
- **Deep domain expertise**: Leadership team has 75+ years combined experience building provider data systems at large health plans and Oscar Health.

## Strategic Focus
- **Becoming the "source of truth" for provider data**: CertifyOS aims to replace fragmented point solutions with a single, continuously updated provider data backbone.
- **Powering AI automation and compliance**: The platform is designed to feed clean, verified data into AI-driven analytics, directories, and regulatory compliance workflows (e.g., CMS No Surprises Act).
- **Expanding platform adoption**: Growing client base among both traditional health plans and digital health innovators, with an emphasis on reducing administrative waste and improving patient access.

## Why Work Here
- **Remote-first culture**: Fully remote global team with employees in North America, India, Mexico, the Philippines, Canada, Europe, and Australia. Work-from-anywhere policy.
- **Employee satisfaction**: 88% of employees report positive growth and development opportunities; 98% endorse leadership (2026 Employee Engagement Survey). Employer rating 3.8/5 on LinkedIn (44 reviews).
- **Benefits**: Competitive health, vision, dental, and life insurance; flexible PTO; generous parental leave; company-sponsored 401k; equipment provided for your home office.
- **Growth and impact**: Join a fast-growing company (140% YoY increase in job postings) tackling a critical, broken piece of healthcare infrastructure. Opportunities for mentorship and career development.
- **Team**: 100+ employees (growing), with a collaborative, inclusive environment. Values include accountability, collaboration, being yourself, feedback, and results.

## Sources
1. [certifyos.com](https://www.certifyos.com/) – Company homepage, results and platform overview
2. [certifyos.com/company](https://www.certifyos.com/company) – About page, leadership, history, funding
3. [certifyos.com/careers](https://www.certifyos.com/company/careers) – Careers page, remote policy, benefits, employee stats
4. [certifyos.com/platform](https://www.certifyos.com/platform) – Platform details, features, client results
5. [linkedin.com/company/certifyos](https://www.linkedin.com/company/certifyos) – Employee count, growth, revenue, funding, departments, reviews
6. [jobs.ashbyhq.com/certifyos](https://jobs.ashbyhq.com/certifyos) – Current open positions (provided by user)

## Other roles at CertifyOS

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- [Operations Analyst, India](https://feeny.ai/job/operations-analyst-india-certifyos-pune-647058bja3pv) — Pune, India
- [Engineering Manager](https://feeny.ai/job/engineering-manager-certifyos-bengaluru-tgg2d9cdavja) — Bengaluru, India
- [Software Engineer](https://feeny.ai/job/software-engineer-certifyos-bengaluru-2rsrnr9n97ej) — Bengaluru, India
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