--- title: 'Senior Site Reliability Engineer (DevOps) at Encora' canonical: 'https://feeny.ai/job/senior-site-reliability-engineer-devops-encora-colombia-c7qedh4dyhz2' type: 'job' last_seen: '2026-11-10' --- # Senior Site Reliability Engineer (DevOps) at Encora - **Company:** Encora - **Location:** Colombia - **Posted:** 2026-11-06 - **Last confirmed live:** 2026-11-10 - **Apply:** https://job-boards.greenhouse.io/encora10/jobs/5287879007 ## Job description Job Title: Senior Site Reliability Engineer (DevOps) Key Skills: AWS, Terraform, CI/CD, Datadog, Kubernetes, Docker, Python, Bash, Site Reliability Engineering Experience: Senior level Location: Costa Rica, Peru, Colombia, Bolivia Work Mode: Remote At Coforge, we are hiring a Senior Site Reliability Engineer (DevOps) with the following skill set. ## Key Responsibilities - Participate in a bi-weekly on-call rotation, monitoring production environments and responding to incidents. - Perform root cause analysis and implement permanent solutions to prevent recurring issues. - Build and manage AWS infrastructure using Terraform. - Design, implement, and maintain CI/CD pipelines. - Automate repetitive operational tasks and improve internal tooling. - Reduce technical debt through engineering improvements. - Improve deployment automation and operational workflows. - Build and maintain monitoring, dashboards, alerting, and observability using Datadog. - Partner with Software Engineering teams to improve operational readiness before production releases. - Participate in production deployments and change management activities. - Identify and remediate infrastructure-related vulnerabilities. - Develop and maintain operational documentation, standards, and runbooks. - Continuously identify opportunities to improve platform reliability, scalability, security, operational efficiency, and customer experience. Required Skills & Qualifications - Experience in Site Reliability Engineering, DevOps, Cloud Operations, Platform Engineering, or Systems Engineering. - Experience supporting enterprise SaaS applications in production environments. - Strong hands-on experience with AWS services, including EC2, VPC, IAM, RDS, ECS, and S3. - Experience managing Infrastructure as Code (IaC) using Terraform. - Experience designing and supporting CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI/CD, or similar tools. - Strong experience with Datadog or similar observability platforms. - Experience with Docker and Kubernetes. - Scripting skills in Python and/or Bash. - Experience participating in production on-call rotations. - Strong troubleshooting and root cause analysis skills. - Excellent English communication skills. ## Preferred Skills - Experience working in high-growth B2B SaaS companies. - Experience implementing SRE best practices, including SLIs, SLOs, and error budgets. - Experience building automation and internal tooling to eliminate operational toil. - Experience driving operational excellence initiatives. - Experience supporting multi-region AWS environments. - AWS cost optimization (FinOps) experience. Posted On: 06-11-2026 Coforge is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ## About Encora ## Core Business - Primary industry: IT Services and IT Consulting; digital product engineering; AI and cloud services - Target customers: B2B, enterprise, digital-native organizations, and large corporations seeking modernization and innovation acceleration - Mission: To deliver innovation acceleration and industry contextual modernization to clients through AI-first design, orchestration, and engineering services - Vision: To power a world where every enterprise is endlessly composable, driven by digital workers, infinite scalability, and the freedom to innovate without limits ## Products & Services - **Encora AIVA™**: An orchestration platform for AI-native engineering, enabling composable enterprise systems that sense change and reconfigure in real time. - **Software Engineering Services**: Full-stack development, cloud migration, data engineering, AI/ML solutions, and product engineering across industries (fintech, healthcare, retail, etc.). - **Nearshore Delivery Model**: Global delivery centers in the Americas, Europe, India, and Southeast Asia, providing nearshore agility with global scale. ## Market Standing - **Valuation/Market Cap**: Not disclosed (acquired by Coforge; acquisition terms not publicly detailed) - **Key Metric**: Annual Revenue: USD $630 million (latest); Total Funding: USD $215 million across 3 rounds - **Notable Investors/Partners**: Warburg Pincus (lead investor in $200M PE round in 2019); Coforge Limited (parent company post-acquisition) - **Growth Signals**: - Acquired by Coforge (April 2026) – financial consolidation from May 1, 2026, with a 20–25% G&A reduction target - Workforce of ~6,191 employees (down 0.4% YoY) operating in 42 countries - Active job postings: 349 (+53.1% YoY) - Recognized as “Best Companies to Work For” in India (2025), top 4 among multinationals in Brazil, and top 10 in Peru ## Competitive Advantages - **Global Nearshore Scale**: 9,500+ engineers, designers, and domain experts across 42 countries, offering cost-effective, time-zone-aligned delivery. - **AI-First Engineering**: Proprietary Encora AIVA™ platform for orchestrating AI-native solutions, differentiating from traditional IT services firms. - **Deep Industry Expertise**: Hyperspecialized in cloud, data, and AI with a track record of serving digital-native clients and large enterprises. - **Acquisition Backing**: Integration into Coforge provides access to larger client programs and expanded career pathways. ## Strategic Focus - **Post-Acquisition Integration**: Seamlessly merging with Coforge while maintaining Encora’s brand and delivery capabilities. Near-term priorities include org restructuring, process alignment, and cost synergy realization. - **AI-Native Services**: Doubling down on AI agents, trusted AI governance, and outcome-led engineering to move clients beyond experimentation. - **Talent Development**: Expanding learning & development programs (AWS, Azure, Snowflake, GCP, Databricks certifications) and internal mobility to retain top engineers. ## Why Work Here - **Culture & Recognition**: Certified “Great Place to Work” in multiple regions; recognized by Comparably for Career Growth, Best Engineering Team, Best Company for Diversity, and Company Happiness. - **Remote/Hybrid Policy**: Flexible work-from-home scheme; remote workers in Mexico receive a monthly allowance of MXN 700 for internet/electricity, plus desk and chair after 3 months. No dress code, pet-friendly environment. - **Perks & Benefits** (varies by location): - Top-of-the-line MacBook Pro - Unlimited book budget and training/certification support - Private health insurance (including family) with dental and life insurance - 12 days paid vacation from day one (Mexico), 5 days PTO, 30 days aguinaldo (mandatory annual bonus) - Psychotherapy support (12 sessions covered fully) - Savings fund, grocery vouchers, and snack stations in select offices - **Considerations**: Compensation inconsistency across geographies and accounts; project-dependent stability; change fatigue from post-acquisition integration. Candidates should confirm review cycles, salary bands, and account assignment during interviews. ## Sources 1. [wellfound.com](https://www.encora.com/?avantica-is-now-encora) – Encora company profile (revenue, funding, employees) 2. [linkedin.com](https://www.linkedin.com/company/encorainc) – Encora LinkedIn page (followers, recent departures, locations) 3. [builtin.com](https://builtin.com/company/encora/faq/workplace-perception) – Workplace perception analysis (post-acquisition integration, compensation, culture) 4. [assets.ctfassets.net](https://assets.ctfassets.net/yon5rraf34cy/4MbvOWuHfRCr3sdTTjxiKn/0c58eaca56fffcd235e68110fcc2664e/FAQ_Encora_Inc_-_Mexico.pdf) – Encora Mexico FAQ (benefits, remote work, leave policies) 5. [careers.encora.com](https://careers.encora.com/why-encora) – Encora careers page (values, mission, recognition) ## Other roles at Encora - [Gestor de la Demanda Senior](https://feeny.ai/job/gestor-de-la-demanda-senior-encora-colombia-6n7rrbsrez18) — Colombia - [Project Manager](https://feeny.ai/job/project-manager-encora-colombia-3sgsjjm1hsry) — Colombia - [Senior QA Engineer](https://feeny.ai/job/senior-qa-engineer-encora-peru-0ejnbp36epdw) — Peru - [Quality Engineering Automation](https://feeny.ai/job/quality-engineering-automation-encora-peru-eb6ee5wf69eq) — Peru - [Quality Engineering Automation](https://feeny.ai/job/quality-engineering-automation-encora-peru-45fdtw5bs3gy) — Peru - [Quality Engineer Performance](https://feeny.ai/job/quality-engineer-performance-encora-peru-p7hc66djqea9) — Peru - [Desarrollador iOS Senior](https://feeny.ai/job/desarrollador-ios-senior-encora-peru-5wc3cyht8s61) — Peru - [Desarrollador Android Senior](https://feeny.ai/job/desarrollador-android-senior-encora-peru-5k12g2ef9k27) — Peru - [Desarrollador Java con Azure Semi Senior](https://feeny.ai/job/desarrollador-java-con-azure-semi-senior-encora-peru-79ddq9kabpeq) — Peru - [Desarrollador iOS Semi Senior](https://feeny.ai/job/desarrollador-ios-semi-senior-encora-peru-7mmpes8rrexf) — Peru