---
title: 'Senior Site Reliability Engineer at Enumerate'
canonical: 'https://feeny.ai/job/senior-site-reliability-engineer-enumerate-latin-america-wprzb19xfj76'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Site Reliability Engineer at Enumerate

- **Company:** Enumerate
- **Location:** Latin America
- **Compensation:** $4k–$5k
- **Work type:** remote
- **Posted:** 2026-07-01
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/enumerate/jobs/4303990009

## Job description

We’re looking for a Senior Site Reliability Engineer who can own the architecture, governance, and cost efficiency of our cloud and platform infrastructure. In this role you’ll design and evolve our production environments, define standards and best practices, and partner with engineering and IT teams to build scalable, reliable systems that are easy to operate and cost-effective to run.

You’ll be a hands-on technical leader: designing reference architectures, building CI/CD and automation pipelines, leading incident response practices, and setting guardrails around security, reliability, and cost management across our platforms.

This role is a remote contractor role. We are seeking candidates located in LATAM.

## Key Responsibilities

Architecture & Infrastructure Ownership

- Design, implement, and evolve cloud infrastructure architectures for high availability, reliability, security, and scale.
- Define and maintain reference architectures and patterns for services, applications, and environments across the organization.
- Develop workflow processes and standards for building, deploying, and maintaining applications within a distributed architecture.
- Lead infrastructure modernization initiatives (e.g., containerization, Kubernetes adoption, infrastructure as code, platform consolidation).

Governance, Standards & Cost Management

- Establish and enforce governance standards for infrastructure, CI/CD, observability, and operational practices.
- Define and maintain policies for environment management, access control, configuration management, and change management.
- Implement cost management practices (e.g., tagging, budget alerts, rightsizing, reservations/committed use, auto-scaling policies) to optimize cloud spend.
- Partner with product and engineering leadership to balance performance, reliability, and cost-efficiency across environments.
- Use DORA metrics and industry benchmarks to drive continuous improvement in delivery and operational performance.

CI/CD, Automation & Operations

- Design, implement, and maintain CI/CD pipelines for multiple applications and environments using tools such as Git, Azure DevOps, GitLab, or Jenkins.
- Develop and manage automation pipelines for deployment, configuration, and infrastructure management.
- Build and maintain monitoring, alerting, and logging systems to ensure visibility, high availability, and performance of applications and services.
- Manage cloud infrastructure resources and services to ensure reliability, security, and scalability.

Incident Management & Reliability

- Lead incident response efforts, including triage, root cause analysis, and post-incident reviews.
- Contribute to and maintain incident response processes, runbooks, and on-call practices.
- Partner with engineering teams to design resilient systems and reduce mean time to recovery (MTTR).

Leadership, Mentorship & Cross-Functional Collaboration

- Collaborate with software engineering, QA, product, and IT teams to determine the best way to tackle complex infrastructure, security, and delivery challenges.
- Mentor engineers in DevOps and platform practices, tools, and standards across the organization.
- Lead departmental initiatives related to DevOps, platform engineering, and infrastructure disciplines; present plans and progress to stakeholders.
- Drive new department initiatives based on organizational needs and your expertise in modern technologies and industry trends.
- Stay current on emerging technologies, tools, and best practices; evaluate their potential application within our tech stack.

Required Experience

- BS or MS in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- 6+ years of experience with container orchestration services (Kubernetes preferred).
- 6+ years of experience administering and deploying CI/CD tooling (e.g., Git, Azure DevOps, Jira, GitLab, Jenkins).
- 6+ years of experience managing scalable applications in one or more major cloud providers.
- 8+ years of significant experience with both Windows and Linux operating system environments.
- 7+ years of experience with scripting and automation using tools such as PowerShell, Bash, or Python.
- 4+ years of experience with infrastructure-as-code and orchestration platforms (e.g., Terraform, ARM/Bicep, CloudFormation, Ansible, etc.).
- Experience with compliance and security frameworks, including SOC 2, ISO/IEC 27001, FedRAMP, and NIST SP 800-53, with active participation in audits, controls implementation, and ongoing compliance efforts.
- Demonstrated expertise designing architectures for scalable, reliable, and secure tech stacks in distributed systems.
- Demonstrated expertise implementing workflow processes for operating and maintaining applications in distributed architectures.

## Qualifications & Skills

- Strong experience working in agile-leaning software development environments and across varying application stacks.
- Deep understanding of best practices and IT operations in distributed, cloud-native architectures.
- Experience defining and implementing governance and guardrails around infrastructure, CI/CD, and security.
- Strong grasp of cloud cost management and optimization techniques (e.g., usage analysis, rightsizing, scaling policies).
- Excellent problem-solving, troubleshooting, and incident management skills.
- Excellent oral and written communication skills; capable of presenting complex technical concepts to technical and non-technical audiences.
- Process-oriented with strong documentation skills and attention to detail.
- Ability to translate loosely defined product or platform requirements into robust, scalable technical solutions.

Total monthly compensation: $4,000—$5,000 USD

## About Enumerate

## Core Business
- **Primary industry**: Property management software for homeowners associations (HOAs) and community associations.
- **Target customers**: B2B – property management companies, self‑managed associations, board members, treasurers, and community managers.
- **Mission**: “Simplify complex community work” and “build what communities rely on” – delivering reliable, connected systems that reduce manual effort and increase financial clarity.

## Products & Services
- **Central**: Financial and operational backbone – accounting, payments, approvals, and daily workflows in one connected system.
- **Engage**: Resident and board engagement portal – communication, self‑service, payment visibility, 24/7 chat.
- **Payments**: Integrated owner and vendor payment processing that flows directly into financial records.
- **Accounting**: HOA‑specific accounting workflows with optional bookkeeping services (Enumerate Financial Services).
- **Reporting & Analytics**: AI‑powered budgeting, board‑ready reports, and financial dashboards.
- **Numa AI**: Practical AI assistant embedded in workflows – automates routine questions, tasks, and processes without adding new tools.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual revenue of **$10.2M**; total funding from at least two private equity rounds (2018 led by American Discovery Capital, 2021 led by Great Hill Partners)
- **Notable Investors/Partners**: American Discovery Capital, Great Hill Partners; integrations with financial institutions and property management ecosystem partners.
- **Growth Signals**: Acquired ComWeb Internet Solutions (2020) and Sharma & Associates (2021); headcount of ~101 employees (though down 7.6% YoY); active investment in AI‑forward automation and remote engineering roles in LATAM.

## Competitive Advantages
- **Purpose‑built for HOAs**: Decades of domain experience from predecessor companies (TOPS Software, Nabr Network, ComWeb, Sharma & Associates) – not a generic property management tool.
- **End‑to‑end integration**: Accounting, payments, operations, and resident engagement in one platform, reducing manual re‑entry and fragmentation.
- **AI‑enabled workflows**: Numa AI and automation tools that reduce repetitive tasks and improve accuracy.
- **Financial services layer**: Optional expert bookkeeping and accounting execution within the same system.

## Strategic Focus
- **AI‑forward automation**: Investing in workflow automation, intelligent document processing, and AI‑assisted operations to improve efficiency and scalability.
- **Scaling with confidence**: Helping management companies grow without adding overhead through connected workflows and automated processes.
- **Operational transformation**: Continuing to build out Enumerate Financial Services as a high‑quality professional services division.

## Why Work Here
- **Flexible work**: Supports flexible work environments; many roles are remote (e.g., LATAM‑based contractors). [goenumerate.com/careers]
- **Meaningful impact**: Work that supports real communities, finances, and accountability – “work that matters.” [goenumerate.com/careers]
- **Culture & values**: Core values include “Own It,” “Raise the Bar,” “Win Together,” “Execute with Excellence.” Emphasis on curiosity, continuous learning, and a “let’s fix it” mentality. [goenumerate.com/careers]
- **Benefits**: Comprehensive health and wellbeing benefits, learning & development investment, and celebration of wins. [goenumerate.com/careers]
- **Engineering culture**: Modern tech stack with AI tooling (CursorAI, GitHub Copilot, ChatGPT) and cloud‑native infrastructure; focus on automation and operational efficiency. [Greenhouse job posting]

## Sources
1. [goenumerate.com/careers](https://goenumerate.com/careers)
2. [goenumerate.com](https://goenumerate.com/)
3. [linkedin.com/company/goenumerate](https://www.linkedin.com/company/goenumerate)
4. [goenumerate.com/about](https://goenumerate.com/about)
5. [Greenhouse job board](http://job-boards.greenhouse.io/enumerate)

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