---
title: 'Senior Site Reliability Engineer at Hinge Health'
canonical: 'https://feeny.ai/job/senior-site-reliability-engineer-hinge-health-san-francisco-pdbm3k0cjykj'
type: 'job'
last_seen: '2026-10-15'
---

# Senior Site Reliability Engineer at Hinge Health

- **Company:** [Hinge Health](https://feeny.ai/companies/hinge-health)
- **Location:** San Francisco, CA
- **Compensation:** $165k–$247k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/hinge-health/9f06df99-a5c6-47bf-92c1-e92c725e6a5a

## Job description

## About the Role

As a Senior Site Reliability Engineer (SRE) at Hinge Health, you will play a pivotal role in ensuring the reliability, scalability, and performance of our digital health platform. You’ll work closely with engineering, product, and operations teams to design, build, and maintain robust infrastructure and automation solutions that support our mission to deliver outstanding member experiences and improved health outcomes. This is a high-impact, cross-functional role where your expertise will directly influence the stability and growth of our core services, enabling Hinge Health to scale efficiently and securely. You’ll be part of a collaborative, innovative team that values operational excellence, continuous improvement, and a culture of learning. Your work will be essential in driving the evolution of our platform, supporting rapid product development, and ensuring our systems meet the highest standards of reliability and security.

## What You’ll Accomplish

- Own and lead projects in your domain: turn ambiguous goals into sequenced plans, and set new projects up for success in production, including SLOs, observability, safe rollout and on-call readiness.
- Design and maintain scalable, secure cloud infrastructure. Drive adoption of Infrastructure as Code (IaC) and config management practices, and establish reusable patterns and standards for your domain.
- Build self-service tooling and standardized workflows for deployment, monitoring and infrastructure management.
- Lead incident response and participate in the on-call rotation. Drive post-incident reviews and RCAs that reduce MTTD/MTTR and prevent repeat incidents.
- Define SLOs for the systems you own, track key reliability metrics, and use them to prioritize stability work, capacity planning and disaster recovery.
- Partner with engineering, product and security teams on CI/CD, observability and safe launches. Author design docs and influence architectural decisions with a focus on operational excellence.
- Evaluate and implement tools that improve reliability and developer productivity, including AI-assisted tooling used safely. Be a go-to expert in your area and bring new ideas to the roadmap.
- Mentor engineers through pairing, code review and onboarding materials, and contribute to hiring.

## Basic Qualifications

- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 3+ years of experience in Site Reliability Engineering, DevOps or related roles, including production on-call.
- Experience with cloud infrastructure (AWS preferred, or equivalent depth on another major cloud) and container orchestration (e.g., Kubernetes).
- Hands-on experience with Infrastructure as Code tools (e.g., Terraform).
- Familiarity with logging and observability tools (e.g., Datadog, Grafana, New Relic).
- Expertise in CI/CD pipeline design, usage and implementation (e.g., GitHub Actions, GitLab, Jenkins).
- Proficiency in at least one programming or scripting language (e.g., Python, Go, Bash).

## Preferred Qualifications

- Experience in a high-growth, fast-paced technology or healthcare environment.
- Practical judgment on where AI tools help and where they don’t.
- Experience with monitoring, alerting, and incident response best practices, including defining SLOs.
- Strong communication and collaboration skills, with experience working in cross-functional teams.
- Experience with performance tuning, capacity planning, and disaster recovery.
- Demonstrated ability to mentor junior engineers and lead technical projects.
- Deep knowledge of security best practices and compliance frameworks (e.g., HIPAA, SOC 2).

Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.

## About Hinge Health

At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more athttp://www.hingehealth.com.

## What You’ll Love About Us

- Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
- Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
- Modern life stipends: Manage your own learning and development.
- Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.

Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.

Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@[hingehealth.com](http://hingehealth.com)" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [security@hingehealth.com](https://app.ashbyhq.com/admin/organizational-settings/theme#).

## About Hinge Health

## Company Overview
- **One-liner**: Hinge Health delivers personalized virtual physical therapy and musculoskeletal (MSK) care by combining AI-powered motion tracking, an FDA-cleared wearable device, and a dedicated clinical care team.
- **Entity Type**: Public (NYSE: HNGE)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2014
- **Founders**: Gabriel Mecklenburg (Co-founder & Executive Chairman / CTO)

## Core Business
- **Primary Industry**: Digital Healthcare – Musculoskeletal (MSK) and pelvic health.
- **Target Customers**: B2B – employers, health plans, and benefits brokers. Indirectly B2C through members.
- **Mission**: To create a new healthcare system built around the individual – moving beyond traditional physical therapy to deliver accessible, scalable, evidence-based pain care.

## Products & Services
- **Virtual Physical Therapy Program**: Personalized care plans with guided exercise sessions using 3D motion tracking for real-time feedback and precision movement analysis. Includes access to a physical therapist, health coach, and orthopedic specialist.
- **Enso® Wearable Device**: FDA-cleared device that uses patented waveforms for drug-free pain relief; exclusive to Hinge Health.
- **AI Care Assistant**: An AI agent that helps members stay on track with their care plans.
- **Pelvic Floor Therapy**: Virtual care for pelvic health, integrated with MSK services.
- **Enterprise Implementation**: Seamless eligibility, billing, and reporting through partnerships with 5 out of 5 national health plans and 3 out of 3 PBMs. Value-based pricing and frictionless contracting.

## Market Standing
- **Valuation / Market Cap**: Not publicly available (post-IPO; specific market cap not disclosed in provided sources).
- **Key Metric**: Annual Revenue of **$587.9M** (2025) – [linkedin.com](https://www.linkedin.com/company/hinge-health). Total funding raised: **$1.46B**.
- **Notable Investors / Partners**: Tiger Global Management, Coatue, Alkeon Capital, Whale Rock Capital Management.
- **Growth Signals**: IPO in May 2025; headcount of 1,254 (+1.2% YoY); 75 active job postings (+31.6% year over year); expanded into pelvic floor therapy; operates in 11 countries.

## Competitive Advantages
- **Clinically validated ROI** – independently validated 2.4x hard dollar return on investment for employers.
- **AI-first care model** – uses 3D motion tracking, autonomous AI agents for reasoning and feedback, and regulatory-grade systems.
- **Exclusive FDA-cleared device** (Enso®) that differentiates from traditional PT offerings.
- **Deep integration** with major national health plans and PBMs, creating high switching costs.
- **Business model aligned with outcomes** – revenue is tied to healing people, not billing procedures, enabling investment in direct care automation.

## Strategic Focus
- Scale and automate healthcare delivery by building AI agents that perceive movement, reason biomechanics, and adapt clinical guidance in real time.
- Expand into adjacent conditions (pelvic health) and deepen partnership integrations.
- Continue engineering a culture where “designers code” and “engineers build interactive prototypes,” deploying agent-first workflows across hundreds of engineers.

## Why Work Here
- **Culture**: Emphasis on autonomy, mastery, and purpose. The R&D blog describes an environment where engineers review reasoning logs instead of diffs and where AI agents ship PRs without human line edits.
- **Work Model**: Hybrid/office presence – HQ in San Francisco with offices in India, Canada, UK, and Colombia. Specific remote policy not detailed in sources.
- **Impact**: Opportunity to work on regulatory-grade AI that directly improves clinical outcomes for millions of people.
- **Reviews**: Employer rating of 3.8/5 on LinkedIn; strong scores for work-life balance (3.7) and compensation (3.7).
- **Notable Perks**: Not explicitly listed, but the culture of “impact at scale” and investment in R&D suggests strong engineering support.

## Sources
1. [hingehealth.com](https://www.hingehealth.com/)
2. [hingehealth.com/about](https://www.hingehealth.com/about/)
3. [rnd.hingehealth.com](https://rnd.hingehealth.com/)
4. [linkedin.com/company/hinge-health](https://www.linkedin.com/company/hinge-health)
5. [jobs.ashbyhq.com/hinge-health](https://jobs.ashbyhq.com/hinge-health)

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