--- title: 'Senior Site Reliability Engineer at HiveWatch' canonical: 'https://feeny.ai/job/senior-site-reliability-engineer-hivewatch-el-segundo-p4aep42449r5' type: 'job' last_seen: '2026-09-04' --- # Senior Site Reliability Engineer at HiveWatch - **Company:** HiveWatch - **Location:** El Segundo, CA - **Posted:** 2026-05-28 - **Last confirmed live:** 2026-09-04 - **Apply:** https://job-boards.greenhouse.io/hivewatch/jobs/5997467004 ## Job description About Us: HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building. HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe. ## POSITION OVERVIEW: HiveWatch is seeking a Senior Site Reliability Engineer to join our Platform Team, where you'll build and operate mission-critical edge infrastructure that connects our SaaS platform to customer systems. You'll help ensure exceptional performance, reliability, and observability across our distributed environment. ## WHAT YOU'LL DO: - Improve the reliability of mission-critical systems including production monitoring, alerting, and capacity planning - Debug and resolve complex production issues across the full stack, from infrastructure to application code - Participate in a regular on-call rotation to provide 24/7 coverage for critical systems - Perform root cause analysis requiring deep code-level investigation and implement preventive measures - Build automation and tooling to reduce operational toil and improve system reliability - Maintain CI/CD pipelines, observability infrastructure, and database performance optimization - Increase the resiliency, scalability, and maintainability of production environments - Maintain on-call procedures and disaster recovery processes - Contribute to on-call runbooks, postmortems, and reliability best practices ## OUR TECH STACK: - Languages: Kotlin, Rust, TypeScript, and Python - Deployments: GitHub Actions, Terraform, Terragrunt, and Helm - Infrastructure: AWS (Kinesis, Serverless, RDS, EKS), Kubernetes, Docker, Postgres, IoT Edge, Red Hat Enterprise Linux, Rocky Linux ## PREFERRED QUALIFICATIONS: - Strong experience with AWS architecture and services - Experience in physical security, IoT, or edge computing environments - Experience with advanced AWS services (Kinesis, Lambda, EKS, RDS) - Experience with Terraform and Terragrunt specifically - Background in high-availability, multi-tenant SaaS environments - Experience participating in incident response and post-mortem processes - Knowledge of security best practices and compliance requirements - Experience with edge computing and distributed system architectures - Previous experience in a startup or high-growth environment (50-200 employees) - Experience with our tech stack: Kotlin, Rust, TypeScript, Python ## MINIMUM QUALIFICATIONS: - 5+ years of software engineering experience with strong coding skills in production environments - 3+ years of SRE, DevOps, or production operations experience - Strong experience with cloud platforms (AWS preferred) and containerized applications (Docker, Kubernetes) - Experience with Infrastructure as Code (Terraform, CloudFormation, or similar) - Proficiency in at least one object oriented programming language in our tech stack (Java, Kotlin, Python) - Hands-on experience with relational databases and SQL performance optimization - Experience with monitoring and observability tools (Prometheus, Grafana, DataDog, or equivalent) - Strong debugging skills across distributed systems and microservices architectures - Bachelor's degree in Computer Science, Engineering, or equivalent practical experience ## ADDITIONAL INFO: - Salary range for this position: $160,000 to $200,000 per year - Eligible to participate in HiveWatch Equity Incentive Plan *Final offer will be at the company's sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations. Benefits & Culture: At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys: - Comprehensive health coverage:  medical, dental, vision, and life insurance - Cutting-edge work in an emerging field with huge growth potential - Competitive compensation packages designed to reward top talent - A modern, newly renovated HQ right on Main Street in El Segundo, CA - 401(k) with a 4% company match to help you invest in your future - Flexible paid time off so you can recharge when you need it - Additional benefits include ClassPass credits and a discount on pet insurance - A family-friendly, compassionate culture that values balance and belonging We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door. Our EEO Statement: HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic. ## About HiveWatch ## Company Overview - **One-liner**: HiveWatch provides an AI-powered, cloud-native physical security platform that unifies disparate security systems into a single command center to reduce noise, automate responses, and move security operations from reactive to proactive. - **Entity Type**: Private (Series B) - **Headquarters**: El Segundo, California, USA - **Founded**: 2020 - **Founders**: Ryan Schonfeld (Co-Founder & CEO) and Jordan Hill (Co-Founder & Head of Product) ## Core Business - **Primary industry**: Physical Security Technology / Security Software / AI - **Target customers**: B2B, serving security teams across retail, healthcare, manufacturing, real estate, and large enterprises with complex physical security needs. - **Mission or purpose statement**: "Empower organizations to protect their people through intelligent orchestration of physical security." [hivewatch.com](https://hivewatch.com/about-us/) ## Products & Services - **HiveWatch Platform (The Command Center)**: A cloud-native, AI-powered software platform that integrates with existing physical security systems (cameras, access control, alarms) to unify them into a single interface. The AI analyzes patterns, identifies false alerts, and automates alarm responses, surfacing only high-priority incidents for operator management. [hivewatch.com](https://hivewatch.com/) - **Incident Response Automation**: Guides operators through pre-defined Standard Operating Procedures (SOPs) to ensure consistent and rapid response. - **Mobile Application**: Enables security personnel to manage incidents and monitor security on the go. - **SaaS Delivery**: The platform is delivered as a subscription-based software service. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: **Total Funding** of **$66M** across multiple rounds (including a $33M Series B raised approximately ~10 months ago as of mid-2026). [cbinsights.com](https://www.cbinsights.com/company/hivewatch) - **Notable Investors/Partners**: Key investors are not explicitly listed on the main profile pages, but the company is actively hiring and growing. - **Growth Signals**: - Prominent claims on their website include impressive customer metrics: a **90% reduction in false alarms**, average incident resolution time of **22 seconds**, and **$28M in average annual costs saved** for a single customer. [hivewatch.com](https://hivewatch.com/) - As of mid-2026, they were actively hiring for multiple senior roles (Director of Engineering, Senior Staff SRE, Enterprise Account Executive, Customer Success Director), indicating significant growth and scaling. [hivewatch.com](https://hivewatch.com/careers/) - The company consists of approximately **50 total employees**, with **12 in Product + Tech** roles (per Built In). [builtin.com](https://builtin.com/company/hivewatch) ## Competitive Advantages - **AI-Native, Not AI-Added**: Unlike legacy security systems that try to retrofit AI, HiveWatch was built from the ground up with AI as the core engine for unifying data, reducing noise, and enabling proactive decisioning. [hivewatch.com](https://hivewatch.com/about-us/) - **Human-in-the-Loop**: Focuses on augmenting, not replacing, human security operators. The platform handles low-level tasks and noise, allowing security professionals to focus on high-impact, proactive work. - **Cloud-Native & Integrative**: Combines and orchestrates existing security infrastructure (cameras, alarms, access control) into one command center rather than requiring a rip-and-replace of all hardware. - **Specialized Focus**: Deeply understands the pain points of modern physical security operations, born directly from the frustrations of security professionals in the field. ## Strategic Focus - **Scaling the Go-To-Market**: The active hiring for Enterprise Account Executives, Growth Account Executives, and Business Development Representatives points to a major push to expand customer acquisition and market presence. - **Product & Engineering Investment**: Hiring for a Director of Engineering and Senior Staff SRE signals a focus on maturing the platform, scaling the infrastructure, and handling increased customer load. - **Becoming the Industry Standard**: Their mission and marketing materials suggest a clear goal to replace manual, fragmented, and reactive security operations as the industry standard. ## Why Work Here - **Culture Highlights**: The careers page emphasizes a culture that values "Get gritty" (tackling challenges head-on), "Act like you own it" (ownership and accountability with stock options), "Debate, decide, deliver" (healthy debate followed by unified commitment), "Stay in the car" (committing to solving gnarly problems), and "\*uck Title" (contribution over hierarchy). [hivewatch.com](https://hivewatch.com/careers/) - **Location**: Headquartered in **El Segundo, CA** (Silicon Beach area), with an **on-site** work policy for most roles. The office is walking distance to restaurants, coffee shops, and beaches. [hivewatch.com](https://hivewatch.com/careers/) [builtin.com](https://builtin.com/company/hivewatch) - **Perks & Benefits**: Comprehensive medical, dental, and vision coverage; mental health support; HSA/FSA plans; 401(k) with company matching; **flexible time off**; Class Pass membership; and optional pet insurance. [hivewatch.com](https://hivewatch.com/careers/) - **The Work**: Employees get the chance to define the future of physical security—an industry ripe for disruption. The company describes itself as a mix of security veterans, former law enforcement, and tech innovators from world-changing companies. ## Sources 1. [hivewatch.com - About Us](https://hivewatch.com/about-us/) 2. [hivewatch.com - Home Page](https://hivewatch.com/) 3. [hivewatch.com - Careers Page](https://hivewatch.com/careers/) 4. [cbinsights.com - HiveWatch Company Profile](https://www.cbinsights.com/company/hivewatch) 5. [builtin.com - HiveWatch Careers](https://builtin.com/company/hivewatch) ## Other roles at HiveWatch - [IT Specialist](https://feeny.ai/job/it-specialist-hivewatch-el-segundo-gz5kf70yn9tb) — El Segundo, CA - [GSOC Supervisor (Swing Shift)](https://feeny.ai/job/gsoc-supervisor-swing-shift-hivewatch-el-segundo-y7se6fkemac7) — El Segundo, CA - [Senior Staff Engineer](https://feeny.ai/job/senior-staff-engineer-hivewatch-el-segundo-6xyptqnxzaa4) — El Segundo, CA - [GSOC Operator - Overnight Shift](https://feeny.ai/job/gsoc-operator-overnight-shift-hivewatch-el-segundo-295n12xb76cg) — El Segundo, CA - [GSOC Operator - Swing Shift](https://feeny.ai/job/gsoc-operator-swing-shift-hivewatch-el-segundo-n1zc5ms8mr9g) — El Segundo, CA - [GSOC Operator - Day Shift](https://feeny.ai/job/gsoc-operator-day-shift-hivewatch-el-segundo-msmxaa1nbcyy) — El Segundo, CA - [Customer Success Director](https://feeny.ai/job/customer-success-director-hivewatch-el-segundo-djgaevfsv0za) — El Segundo, CA - [Senior Manager of Engineering](https://feeny.ai/job/senior-manager-of-engineering-hivewatch-el-segundo-zrtea68fw7xg) — El Segundo, CA - [GSOC Operator/Supervisor (Day, Swing, Overnight shifts available)](https://feeny.ai/job/gsoc-operator-supervisor-day-swing-overnight-shifts-available-hivewatch-el-wxtd7g996xfz) — El Segundo, CA - [Physical Security Systems Engineer (Forward Deployed)](https://feeny.ai/job/physical-security-systems-engineer-forward-deployed-hivewatch-dallas-t04a2pd2qwwb) — Dallas, TX