---
title: 'Senior Site Reliability Engineer at Nintex'
canonical: 'https://feeny.ai/job/senior-site-reliability-engineer-nintex-johannesburg-7v0c07bc0nt5'
type: 'job'
last_seen: '2026-11-01'
---

# Senior Site Reliability Engineer at Nintex

- **Company:** Nintex
- **Location:** Johannesburg, South Africa
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-11-01
- **Apply:** https://www.nintex.com/careers/jobs/?gh_jid=8250357

## Job description

About Nintex:

At Nintex, we are transforming the way people work, everywhere.

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.

Working in engineering:

Working at Nintex as an engineer means building more than just software; it’s about making a tangible impact with every line of code. Our engineers are process experts, developing the industry’s most complete process and automation platform to transform the way people work. If you’re interested, curious and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, constantly innovating our business and products.

About the role:

As a Site Reliability Engineer, you are a skilled practitioner with a solid command of the technology stacks within your domain and broad familiarity with tooling across the wider platform and infrastructure environment. You own and deliver infrastructure and automation workstreams end-to-end with increasing autonomy, taking responsibility for moderately complex projects and exercising sound judgment in selecting methods and approaches.

You own components of the shared platform's reliability stack, implementing monitoring, alerting, and automation that ensure product teams can deploy and operate with confidence. You design operational solutions with feedback loops built in, deploy medium-to-large infrastructure components via automation, and act as a primary resource for supporting and operating existing platform systems. You implement and monitor SLIs that measure the shared platform's reliability from the customer's perspective, and you participate in production readiness reviews for new services deploying to the platform.

You automate operational tasks to reduce toil, targeting measurable reductions in manual intervention across your owned areas. You contribute to the platform's observability stack, ensuring meaningful alerting that minimizes noise and false positives, and you support capacity planning by monitoring resource utilization trends and flagging scaling needs. You diagnose and resolve infrastructure issues efficiently, improving system performance and reliability, and you write thorough post-mortems including root cause analysis and preventative actions.

You work cross-functionally with product, QA, and engineering teams to deliver well-rounded solutions, and you begin mentoring associate engineers and contributing to team best practices. You are an active part of the incident management process, including on-call rotation, building the production judgment and operational discipline needed to progress toward senior technical leadership.

Your contribution will be:

Platform Reliability & Operations

- You implement software and infrastructure solutions with increasing autonomy, taking ownership of moderately complex features and enhancements within the shared platform
- You own components of the shared platform's / your domain’s reliability stack, implementing monitoring, alerting, and automation that ensure product teams can deploy and operate with confidence
- You implement and monitor SLIs that measure the shared platform's reliability from the customer's perspective for your owned components
- You participate in production readiness reviews for new services deploying to production, validating that they meet observability and operational maturity requirements
- You automate operational tasks to reduce toil, targeting measurable reductions in manual intervention across your owned areas
- You contribute to the platform's observability stack, ensuring meaningful alerting that minimizes noise and false positives
- You support capacity planning by monitoring resource utilization trends and flagging scaling needs before they become incidents

Infrastructure & Automation

- You write infrastructure code, automation scripts, and tools using best practices, implementing infrastructure as code for platform reliability components including monitoring, alerting, and incident automation
- You build containerized solutions and manage Kubernetes resources within the shared platform / your domain
- You create reliable, maintainable, and well-tested infrastructure components that support platform availability and scalability
- You deploy medium-to-large infrastructure components via automation into production, always following development and deployment guidelines
- You ensure each solution adheres to relevant guidelines supporting security, disaster recovery, scalability, availability, reliability, and durability

Issue Resolution & System Maintenance

- You diagnose and resolve infrastructure issues efficiently, improving system performance and reliability across your owned platform components
- You write thorough post-mortems for infrastructure, pipeline, and automation problems, including root cause analysis and contributing to preventative and remedial actions
- You triage and solve issues correctly and independently, working on problems of moderate scope requiring evaluation of various factors
- You ensure code quality through appropriate tools and processes, considering relevant quality characteristics during design and development
- You maintain and improve existing infrastructure and automation, implementing monitoring and alerting for owned systems
- You respond to incidents during on-call rotation, applying learned patterns to prevent recurring issues

Collaboration & Mentorship

- You work cross-functionally with product, QA, and engineering teams to deliver well-rounded solutions that support platform reliability
- You begin mentoring associate engineers and contributing to team best practices
- You contribute to software architecture discussions, providing input on infrastructure design decisions with a reliability-first perspective
- You modify and improve existing operational procedures to make them compliant with relevant standards and SRE best practices
- You share knowledge through documentation, team presentations, and contributions to runbooks and operational guides

To be successful, we think you need:

## Minimum Requirements

- Bachelor's degree in Computer Science, Engineering, Information Technology, or related technical field; or equivalent combination of education and experience
- 4+ years of professional experience in Site Reliability Engineering, DevOps, Infrastructure Engineering, or related field
- Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP)
- Experience with infrastructure as code and automation tools (Terraform, Ansible, or similar)
- Proficiency in scripting and programming languages (Python, Go, Bash, or similar)
- Working knowledge of containerization and orchestration technologies (Docker, Kubernetes)
- Understanding of CI/CD practices, monitoring tools, and operational workflows
- Demonstrated ability to troubleshoot production systems and participate in incident response
- Understanding of SRE fundamentals including SLIs, SLOs, and monitoring best practices

## Preferred Qualifications

- Relevant certifications (e.g., Azure DevOps Engineer Expert, AWS Certified DevOps Engineer, Certified Kubernetes Administrator)
- Experience with monitoring and observability platforms (Prometheus, Grafana, ELK stack, Datadog, or similar)
- Experience participating in on-call rotations and incident management processes
- Knowledge of security and compliance frameworks relevant to infrastructure operations
- Experience with database technologies and operational management
- Demonstrated experience automating operational workflows and reducing toil
- Contributions to internal documentation, runbooks, or operational tooling

What’s in it for you?

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including

- Global Gratitude and Recharge Days
- Flexible, paid time off policy
- Employee wellness programs and counseling resources
- Meaningful peer recognition and awards
- Paid parental leave
- Invention/patenting assistance
- Community impact, paid volunteer time, and opportunities
- Intercultural learning and celebration
- Multiple tools through which to learn and grow, and an incredible global community

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.

Equity Statement: Preference will be given to People Living with Disability who are members of the designated groups in line with the Employment Equity Plan and Targets of the Company.

## About Nintex

## Company Overview
- **One-liner**: Nintex is a global leader in process management and workflow automation, providing a no-code platform that enables organizations to streamline complex business processes and orchestrate agentic workflows.
- **Entity Type**: Private (Backed by TPG Capital)
- **Headquarters**: Bellevue, Washington, USA
- **Founded**: 2006
- **Founders**: Not publicly available (founded in 2006 as a native process engine)

## Core Business
- **Primary Industry**: Workflow Automation & Process Management (Enterprise Software)
- **Target Customers**: B2B, primarily serving mid-market to large enterprises across industries
- **Mission Statement**: "Nintex helps companies unlock the power of endless possibilities. We believe that by placing agentic business orchestration in the hands of many, organizations can remove friction from work and inspire teams to build a culture of efficiency that accelerates business success." [nintex.com](https://www.nintex.com/company/)

## Products & Services
- **Nintex Process Platform**: A no-code workflow automation platform that allows both developers and business users to design, automate, and optimize business processes. The platform has evolved from traditional workflow automation into "agentic business orchestration," incorporating AI-driven capabilities.
- **Nintex Workflow Automation**: Core product for automating simple to sophisticated business processes across systems like SharePoint, Microsoft 365, and other enterprise tools.
- **Nintex Process Manager**: Tools for process discovery, mapping, and analysis to identify optimization opportunities.
- **Nintex Forms & Document Automation**: Solutions for digitizing forms and automating document generation and workflows.
- **Nintex RPA (Robotic Process Automation)**: Bots to automate repetitive, rule-based tasks across legacy systems.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company backed by TPG Capital)
- **Key Metric**: Over 7,000 organizations in 100+ countries rely on Nintex [nintex.com](https://www.nintex.com/company/)
- **Notable Investors**: TPG Capital (private equity owner)
- **Growth Signals**:
  - Named one of the 2025 Best Workplaces in Technology by Great Place to Work® Australia [nintex.com](https://www.nintex.com/company/)
  - Earned a 2025 Top Rated Award from TrustRadius for the seventh consecutive year [nintex.com](https://www.nintex.com/company/)
  - Named 2024 Employee Experience Leader by Workleap [nintex.com](https://www.nintex.com/company/)
  - Recognized as a Best Workplace in the USA, UK, Malaysia, and Australia (2024) by Great Place to Work® [nintex.com](https://www.nintex.com/company/)
  - Received the 2024 TrustRadius Tech Cares award [nintex.com](https://www.nintex.com/company/)

## Competitive Advantages
- **Market Leadership**: Nintex is a well-established, recognized leader in process automation with over 18 years of domain expertise.
- **No-Code Platform**: Lowers the barrier to automation, enabling business users (not just developers) to build and manage workflows.
- **Extensive Partner Network**: Global partner network spanning 90+ countries, providing strong distribution and implementation support.
- **Agentic Business Orchestration Focus**: Early mover in combining traditional workflow automation with AI-driven agentic capabilities, positioning the company at the forefront of the next automation wave.
- **Deep Integrations**: Strong native integration with Microsoft ecosystems (SharePoint, Office 365, Teams) and other major enterprise tools.
- **Trusted Brand**: Over 10,000 enterprise clients and consistent industry recognition (TrustRadius, Gartner, etc.).

## Strategic Focus
- **Agentic Business Orchestration**: The company is pivoting its core narrative and product strategy toward "agentic business orchestration," aiming to help organizations unlock the power of AI agents to automate and optimize work at a higher level.
- **AI-Native Automation**: Embedding AI into the platform to power intelligent process discovery, automation recommendations, and autonomous workflow execution.
- **Global Expansion**: Maintaining and expanding its presence across key markets (USA, UK, Australia, Malaysia, South Africa, Germany, UAE, Thailand, Singapore, Israel) as evidenced by its multiple global offices.
- **Customer-Centric Innovation**: Continued investment in customer success and product development based on user feedback, as reflected in consistent high ratings and awards.

## Why Work Here
- **Culture & Recognition**: Nintex has been consistently recognized as a Best Workplace by Great Place to Work® in multiple countries (USA, UK, Australia, Malaysia, 2024-2025), indicating a strong, positive internal culture. [nintex.com](https://www.nintex.com/careers/)
- **Work-Life Balance**: The company emphasizes "real work-life balance" and offers flexible time off. Most roles are hybrid, combining time in the office with remote work, with a flexible approach to on-site presence. [nintex.com](https://www.nintex.com/careers/)
- **Inclusivity**: Explicitly states they are "inclusive by design," with integrated global teams leveraging diverse perspectives. [nintex.com](https://www.nintex.com/careers/)
- **Career Development**: Provides resources designed to help employees grow their careers "your way," with a focus on continuous learning and development. [nintex.com](https://www.nintex.com/careers/)
- **Global Team**: Employees work across 9+ global offices (Bellevue, London, Melbourne, Kuala Lumpur, Johannesburg, Dubai, Bangkok, Tel Aviv, Singapore), offering opportunities for international collaboration and mobility. [builtin.com](https://builtin.com/company/nintex)
- **Benefits**: Comprehensive benefits including health coverage, flexible time off, and wellness programs designed to support mental and physical well-being. [nintex.com](https://www.nintex.com/careers/)
- **Technology Stack**: Engineers work with modern technologies including C#, React, Salesforce, Marketo, and cloud infrastructure, providing a rich technical environment. [builtin.com](https://builtin.com/company/nintex)
- **Leadership**: Led by industry veterans including Acting CEO/Chairman Stephen Elop (former Nokia/Microsoft executive), with a strong leadership team across finance, people, revenue, and legal functions. [nintex.com](https://www.nintex.com/company/)

## Sources
1. [nintex.com](https://www.nintex.com/company/)
2. [nintex.com](https://www.nintex.com/careers/)
3. [nintex.com](https://www.nintex.com/careers/jobs/)
4. [nintex.com](https://www.nintex.com/)
5. [builtin.com](https://builtin.com/company/nintex)

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