---
title: 'Senior Site Reliability Engineer (SRE) at Encora'
canonical: 'https://feeny.ai/job/senior-site-reliability-engineer-sre-encora-colombia-z3ht0pd4ysb4'
type: 'job'
last_seen: '2026-11-03'
---

# Senior Site Reliability Engineer (SRE) at Encora

- **Company:** Encora
- **Location:** Colombia
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-11-03
- **Apply:** https://job-boards.greenhouse.io/encora10/jobs/5266045007

## Job description

Job Title: Senior Site Reliability Engineer (SRE) – Application Observability & Readiness (Azure)

Key Skills: Azure IaaS, Azure Monitor, Application Insights, New Relic, Databricks, DBT, SQL, Azure DevOps, GitHub Actions, Site Reliability Engineering (SRE), Application Performance Monitoring (APM), Log Analytics (KQL), Observability, Distributed Tracing, Structured Logging

Experience: 5+ years of experience in Site Reliability Engineering, Cloud Operations, or related roles. Mandatory minimum of 1 year of hands-on experience with DBT, Databricks, and SQL.

Location: Peru, Colombia, Bolivia, Costa Rical.

Work Mode: Remote

At Coforge, we are looking for a Senior Site Reliability Engineer (SRE) – Application Observability & Readiness (Azure) (#21013-18-1) with the following profile.

Main Responsibilities

- Collaborate with development teams to design and implement monitoring, alerting, dashboards, and APM instrumentation across applications and services.
- Lead the implementation, configuration, and optimization of Application Performance Monitoring (APM) solutions.
- Apply observability best practices using tools such as Azure Monitor, Application Insights, New Relic, and Log Analytics (KQL).
- Enable code-level instrumentation, distributed tracing, and structured logging to improve application visibility and reliability.
- Design and maintain application-level monitoring dashboards and operational health metrics.
- Define and implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and effective alerting strategies based on latency, error rates, traffic, and resource saturation.
- Continuously improve monitoring and alerting mechanisms through production insights and incident learnings.
- Participate in production readiness reviews, identifying operational risks, observability gaps, and potential failure scenarios before deployment.
- Support incident analysis and post-incident improvements through enhanced telemetry and monitoring practices.
- Partner with engineering teams to ensure applications are reliable, scalable, and production-ready.

Mandatory Requirements

- Strong experience supporting and operating applications in Microsoft Azure IaaS environments.
- Hands-on experience with application observability, monitoring, and reliability engineering practices.
- Mandatory experience with DBT, Databricks, and SQL (minimum 1 year of experience).
- Experience implementing and managing APM solutions such as Application Insights, New Relic, or similar platforms.
- Experience designing dashboards and monitoring solutions using Azure Monitor, Application Insights, and Log Analytics (KQL).
- Familiarity with CI/CD environments including Azure DevOps and GitHub Actions.
- Solid understanding of cloud-native architectures and distributed application systems.
- Practical SRE mindset with experience in incident analysis, root cause investigation, and proactive problem prevention.
- Strong verbal and written English communication skills, with the ability to collaborate effectively with global teams.

## Preferred Requirements

- Experience with scripting and automation using PowerShell and/or Bash.
- Knowledge of scalability, availability, and resilience patterns in modern cloud environments.
- Experience driving production readiness and operational excellence initiatives.
- Exposure to reliability engineering best practices in enterprise-scale environments.

Posted on: 14-10-2026

At Coforge, we hire professionals solely based on their skills and qualifications and do not discriminate on the basis of age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

## About Encora

## Core Business
- Primary industry: IT Services and IT Consulting; digital product engineering; AI and cloud services
- Target customers: B2B, enterprise, digital-native organizations, and large corporations seeking modernization and innovation acceleration
- Mission: To deliver innovation acceleration and industry contextual modernization to clients through AI-first design, orchestration, and engineering services
- Vision: To power a world where every enterprise is endlessly composable, driven by digital workers, infinite scalability, and the freedom to innovate without limits

## Products & Services
- **Encora AIVA™**: An orchestration platform for AI-native engineering, enabling composable enterprise systems that sense change and reconfigure in real time.
- **Software Engineering Services**: Full-stack development, cloud migration, data engineering, AI/ML solutions, and product engineering across industries (fintech, healthcare, retail, etc.).
- **Nearshore Delivery Model**: Global delivery centers in the Americas, Europe, India, and Southeast Asia, providing nearshore agility with global scale.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (acquired by Coforge; acquisition terms not publicly detailed)
- **Key Metric**: Annual Revenue: USD $630 million (latest); Total Funding: USD $215 million across 3 rounds
- **Notable Investors/Partners**: Warburg Pincus (lead investor in $200M PE round in 2019); Coforge Limited (parent company post-acquisition)
- **Growth Signals**:
  - Acquired by Coforge (April 2026) – financial consolidation from May 1, 2026, with a 20–25% G&A reduction target
  - Workforce of ~6,191 employees (down 0.4% YoY) operating in 42 countries
  - Active job postings: 349 (+53.1% YoY)
  - Recognized as “Best Companies to Work For” in India (2025), top 4 among multinationals in Brazil, and top 10 in Peru

## Competitive Advantages
- **Global Nearshore Scale**: 9,500+ engineers, designers, and domain experts across 42 countries, offering cost-effective, time-zone-aligned delivery.
- **AI-First Engineering**: Proprietary Encora AIVA™ platform for orchestrating AI-native solutions, differentiating from traditional IT services firms.
- **Deep Industry Expertise**: Hyperspecialized in cloud, data, and AI with a track record of serving digital-native clients and large enterprises.
- **Acquisition Backing**: Integration into Coforge provides access to larger client programs and expanded career pathways.

## Strategic Focus
- **Post-Acquisition Integration**: Seamlessly merging with Coforge while maintaining Encora’s brand and delivery capabilities. Near-term priorities include org restructuring, process alignment, and cost synergy realization.
- **AI-Native Services**: Doubling down on AI agents, trusted AI governance, and outcome-led engineering to move clients beyond experimentation.
- **Talent Development**: Expanding learning & development programs (AWS, Azure, Snowflake, GCP, Databricks certifications) and internal mobility to retain top engineers.

## Why Work Here
- **Culture & Recognition**: Certified “Great Place to Work” in multiple regions; recognized by Comparably for Career Growth, Best Engineering Team, Best Company for Diversity, and Company Happiness.
- **Remote/Hybrid Policy**: Flexible work-from-home scheme; remote workers in Mexico receive a monthly allowance of MXN 700 for internet/electricity, plus desk and chair after 3 months. No dress code, pet-friendly environment.
- **Perks & Benefits** (varies by location):
  - Top-of-the-line MacBook Pro
  - Unlimited book budget and training/certification support
  - Private health insurance (including family) with dental and life insurance
  - 12 days paid vacation from day one (Mexico), 5 days PTO, 30 days aguinaldo (mandatory annual bonus)
  - Psychotherapy support (12 sessions covered fully)
  - Savings fund, grocery vouchers, and snack stations in select offices
- **Considerations**: Compensation inconsistency across geographies and accounts; project-dependent stability; change fatigue from post-acquisition integration. Candidates should confirm review cycles, salary bands, and account assignment during interviews.

## Sources
1. [wellfound.com](https://www.encora.com/?avantica-is-now-encora) – Encora company profile (revenue, funding, employees)
2. [linkedin.com](https://www.linkedin.com/company/encorainc) – Encora LinkedIn page (followers, recent departures, locations)
3. [builtin.com](https://builtin.com/company/encora/faq/workplace-perception) – Workplace perception analysis (post-acquisition integration, compensation, culture)
4. [assets.ctfassets.net](https://assets.ctfassets.net/yon5rraf34cy/4MbvOWuHfRCr3sdTTjxiKn/0c58eaca56fffcd235e68110fcc2664e/FAQ_Encora_Inc_-_Mexico.pdf) – Encora Mexico FAQ (benefits, remote work, leave policies)
5. [careers.encora.com](https://careers.encora.com/why-encora) – Encora careers page (values, mission, recognition)

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