---
title: 'Senior Site Services Manager at HelloFresh'
canonical: 'https://feeny.ai/job/senior-site-services-manager-hellofresh-derby-england-mfyzxrqtp087'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Site Services Manager at HelloFresh

- **Company:** HelloFresh
- **Location:** Derby England, United Kingdom
- **Posted:** 2026-08-05
- **Last confirmed live:** 2026-09-09
- **Apply:** https://careers.hellofresh.com/global/en/job/8108559?gh_jid=8108559

## Job description

About The Team: As the Senior Site Services Manager, you will lead all aspects of facilities and maintenance operations across the site, ensuring a safe, efficient, and high-performing environment. You'll oversee building and equipment maintenance, contractor and vendor relationships, budgets, and compliance, while driving continuous improvement and operational excellence. Leading a team of Facilities colleagues, you'll inspire high performance, deliver against key KPIs and objectives, and ensure the site operates to the highest standards of safety, quality, and cost-effectiveness.

What You Will Be Doing:

- Lead, motivate, and develop the Facilities & Maintenance team to achieve outstanding performance and help every colleague reach their full potential.
- Oversee the day-to-day operation of site facilities, ensuring a safe, efficient, and high-performing working environment.
- Manage and coordinate maintenance teams and contractors, ensuring all work is completed efficiently, safely, and to the highest standards.
- Act as the first point of contact for colleague queries, working closely with HR, Training, and other support teams where required.
- Drive continuous improvement initiatives that enhance operational performance, reliability, and efficiency.
- Lead facilities procurement activities, including tendering and RFP processes, to secure best value and effective facilities management solutions.
- Implement and optimise central Building Management System (BMS) dashboards to improve visibility, control, and performance.
- Manage facilities and maintenance budgets, identifying opportunities to maximise value while maintaining service excellence.
- Build strong relationships with suppliers, evaluating contracts and negotiating commercial terms to achieve cost savings without compromising quality.
- Identify, investigate, and resolve operational issues, escalating complex challenges to the Facilities & Maintenance senior leadership team where appropriate.
- Ensure full compliance with Standard Operating Procedures (SOPs), work instructions, and all relevant company policies.
- Champion a culture of Food Safety and Health & Safety, ensuring compliance with legal requirements and recognised standards, including BRCGS and ISO, while promoting a proactive approach to risk management.
- Conduct regular audits, track corrective actions, and drive continuous compliance across Food Safety, Health & Safety, and other regulatory standards.
- Promote a strong safety culture by reporting incidents promptly, encouraging colleagues to raise concerns, and taking responsibility for maintaining a safe and compliant workplace.

Who You Are:

Essential

- Proven experience in facilities and maintenance management, with a strong track record of leading high-performing teams.
- Strong knowledge of building systems, maintenance practices, and facilities operations.
- Experience managing maintenance budgets, projects, and contractors to deliver safe, cost-effective solutions.
- Solid understanding of health & safety legislation, compliance requirements, and operational standards.
- Knowledge of Standard Operating Procedures (SOPs) and quality management standards.
- A continuous improvement mindset, using data and insights to drive operational excellence.
- Ability to foster a culture of high performance, safety, compliance, and accountability.
- Comfortable working in a fast-paced, dynamic environment with changing priorities.
- Proven ability to coach, develop, and inspire colleagues to achieve their full potential.
- Demonstrated leadership experience managing performance and driving operational excellence.
- Experience managing employee relations matters, including disciplinary processes up to and including dismissal.

Advantageous

- Bachelor's degree in Facilities Management, Engineering, or a related discipline (Master's degree desirable).
- Experience managing Material Handling Equipment (MHE) and waste management contracts.

What you will get in return:

● 70% off HelloFresh or Green Chef boxes ● Company pension scheme ● Gym membership ● Bupa private medical insurance (including dental & family cover options) ● Mental health first aiders and an employee assistance programme ● Nursery support scheme ● Cycle to work scheme ● Group Life Assurance

Location: Smart parc, Spondon, Derby DE21 7HW

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Working schedule: Monday - Friday (40 hours per week)

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

## About HelloFresh

## Company Overview
- **One-liner**: HelloFresh is a global meal-kit and food solutions company that delivers pre-portioned ingredients and recipes directly to consumers, aiming to revolutionize the way people eat by making home cooking accessible, convenient, and sustainable.
- **Entity Type**: Public (Ticker: HFG on the Frankfurt Stock Exchange)
- **Headquarters**: Berlin, Germany
- **Founded**: 2011
- **Founders**: Dominik Richter, Thomas Griesel, Jessica Nilsson

## Core Business
- **Primary Industry**: Meal Kit Delivery / Integrated Food Solutions
- **Target Customers**: B2C – primarily busy households, couples, and individuals looking for convenient, high-quality meal options. Also serves the ready-to-eat and pet food markets.
- **Mission Statement**: "Democratizing access to high-quality food" by allowing everyone to enjoy a varied, tasty diet while helping consumers save money and reduce food waste.

## Products & Services
- **HelloFresh (Core Meal Kits)**: The flagship subscription service offering pre-portioned ingredients and step-by-step recipes for a wide variety of meals. Type: Subscription-based physical goods.
- **Factor_**: A ready-to-eat, chef-prepared meal delivery service (operates in the US, Canada, and Australia). Type: Subscription-based physical goods.
- **Youfoodz**: A ready-to-eat meal brand in Australia. Type: Subscription-based physical goods.
- **EveryPlate**: A budget-friendly meal kit brand in the US and Australia. Type: Subscription-based physical goods.
- **Chefs Plate**: A meal kit brand in Canada. Type: Subscription-based physical goods.
- **Green Chef**: An organic-focused meal kit brand in the US. Type: Subscription-based physical goods.
- **The Pet Food Brands**: Premium pet food delivery services (e.g., The Pets Table in the US). Type: Subscription-based physical goods.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates. As of mid-2025, it is approximately €1.5-2.0 billion (based on public trading data).
- **Key Metric (Annual Revenue)**: €6.76 billion in net revenue in FY 2025.
- **Key Metric (Meals Delivered)**: ~850 million meals delivered in 2025.
- **Key Metric (Employees)**: +29,000 employees globally.
- **Notable Investors/Partners**: The company is publicly traded. Key institutional investors include major European and US asset managers. Strategic partnerships exist with various food suppliers and logistics providers.
- **Growth Signals**: The ready-to-eat segment (Factor, Youfoodz) is a major growth driver, now making up a quarter of total revenue. The company is expanding its ready-to-eat offerings into European markets, building on success in North America and Australia. The company operates in 17 countries with 8 different brands.

## Competitive Advantages
- **Scale & Data**: With over 18,000 recipes in its database and billions of meals delivered, HelloFresh has an immense dataset on consumer preferences, supply chain optimization, and recipe development, creating a significant moat in logistics and personalization.
- **Vertical Integration**: The direct-to-consumer model gives full control over the supply chain, from sourcing to delivery, enabling efficient operations, competitive pricing, and rapid response to customer needs.
- **Multi-Brand Strategy**: By operating a portfolio of brands (from budget-friendly EveryPlate to premium Factor), HelloFresh captures a wide range of customer segments and price points, reducing reliance on a single offering.
- **Global Footprint**: Presence in 16+ geographies provides diversification and allows for the cross-pollination of best practices and technologies across markets.

## Strategic Focus
- **Accelerating Ready-to-Eat**: The company is aggressively growing its ready-to-eat segment (Factor, Youfoodz) and expanding it into new European markets, seeing it as a high-growth, higher-margin opportunity.
- **Sustainability & Efficiency**: Continuous focus on reducing food waste, optimizing packaging, and improving supply chain sustainability. The company highlights its role in reducing household food waste compared to traditional grocery shopping.
- **Technology & Personalization**: Investing in data science and machine learning to improve menu personalization, demand forecasting, and operational efficiency.
- **International Expansion**: Leveraging success in core markets (US, Germany, Australia) to expand into adjacent geographies and product categories.

## Why Work Here
- **Culture**: Described as a "global tech company" with a "local start-up vibe." The company emphasizes a data-driven, entrepreneurial, and ownership-oriented culture. Core values include Ownership, Inclusivity, and Innovation.
- **Diversity & Inclusion**: HelloFresh has over 10 employee resource groups (ERGs) and is committed to fostering a sense of belonging. The careers page states, "Everyone is welcome at our table."
- **Work Environment**: The company operates in 17 countries with multiple offices and distribution centers. Roles range from warehouse operations and logistics to software engineering, marketing, and data science.
- **Perks**: The company offers competitive pay and benefits, though specifics vary by location. The culture is described as collaborative, with a focus on "achieving something delicious, every day."
- **Growth Trajectory**: As a rapidly growing public company with a strong focus on innovation and expansion, employees have opportunities to work on high-impact projects and grow their careers across different brands and geographies.

## Sources
1. [hellofreshgroup.com](https://hellofreshgroup.com/en/)
2. [careers.hellofresh.com](https://careers.hellofresh.com/global/en/)
3. [hellofresh.com](https://www.hellofresh.com/about/working-at-hellofresh)
4. [careers.hellofresh.com/leadership](https://careers.hellofresh.com/global/en/leadership-at-hellofresh)
5. [careers.hellofresh.com/locations](https://careers.hellofresh.com/global/en/locations)

## Other roles at HelloFresh

- [FSQA Technician](https://feeny.ai/job/fsqa-technician-hellofresh-abbotsford-british-columbia-ej130bed6nj7) — Abbotsford British Columbia, Canada
- [Asset Protection Specialist](https://feeny.ai/job/asset-protection-specialist-hellofresh-newark-nj-kes2b8fttv7g) — Newark NJ, United States
- [Warehouse Lead](https://feeny.ai/job/warehouse-lead-hellofresh-aurora-il-3n4zav90se1d) — Aurora IL, United States
- [Quality Lead](https://feeny.ai/job/quality-lead-hellofresh-aurora-il-65wdz4d201ds) — Aurora IL, United States
- [Kitchen Lead](https://feeny.ai/job/kitchen-lead-hellofresh-aurora-il-ethz7y34170m) — Aurora IL, United States
- [IT Manager, Customer Care](https://feeny.ai/job/it-manager-customer-care-hellofresh-manila-y5p1j01djehq) — Manila, Philippines
- [Senior Director, Health & Safety Operations Europe](https://feeny.ai/job/senior-director-health-safety-operations-europe-hellofresh-amsterdam-north-e4qw8djnhz08) — Amsterdam North Holland, Netherlands / Berlin, Germany / United Kingdom / Warszawa Masovian Voivodeship, Poland
- [Kitchen Area Manager (All genders)](https://feeny.ai/job/kitchen-area-manager-all-genders-hellofresh-verden-niedersachsen-zxggmf20m05p) — Verden Niedersachsen, Germany
- [Supply Chain Planner (f/m/x)](https://feeny.ai/job/supply-chain-planner-f-m-x-hellofresh-paris-7dc05aybd7m0) — Paris, France
- [Cash Accounting Allocation Specialist](https://feeny.ai/job/cash-accounting-allocation-specialist-hellofresh-manila-0gcz383fdpng) — Manila, Philippines