--- title: 'Senior SOC Analyst at Keyloop' canonical: 'https://feeny.ai/job/senior-soc-analyst-keyloop-hyderabad-gpb8x1b73xqt' type: 'job' last_seen: '2026-09-07' --- # Senior SOC Analyst at Keyloop - **Company:** Keyloop - **Location:** Hyderabad, India - **Work type:** hybrid - **Posted:** 2026-08-18 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/keyloop/ed089239-89a8-4cd7-9a0a-cc1a8ed5775a ## Job description Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? ## Role Summary The L2 SOC Analyst plays a critical role in Keyloop’s 24/7 Security Operations Center, responsible for in-depth investigation, analysis, and response to security alerts and incidents. This role acts as the primary escalation point from L1 analysts (internal or MSP) and is accountable for validating incidents, performing root cause analysis, and driving effective containment and remediation actions. The L2 SOC Analyst is expected to demonstrate strong technical capability across multiple security technologies, contribute to continuous improvement of SOC processes and detections, and support compliance and assurance requirements. The role requires a proactive mindset, strong analytical skills, and the ability to communicate effectively with technical and non-technical stakeholders. ## Key Responsibilities Incident Investigation & Response - Investigate and validate escalated security alerts and incidents from L1 SOC analysts. - Perform detailed analysis to determine scope, impact, root cause, and attacker activity. - Lead containment, eradication, and recovery actions in collaboration with IT, engineering, and other security teams. - Ensure incidents are handled in accordance with defined incident response policies, runbooks, and SLAs. - Document incidents thoroughly, including timelines, findings, actions taken, and recommendations. Security Monitoring & Detection - Actively monitor SIEM dashboards, queues, and alerts as required. - Validate detection logic and identify false positives, gaps, and improvement opportunities. - Propose and assist with the development of new SIEM use cases, correlation rules, and alert tuning. - Support continuous improvement of detection coverage across cloud, on‑premise, and SaaS environments. SOAR & Automation Support - Execute and validate SOAR playbooks during incident response. - Identify opportunities for automation to improve response time, consistency, and quality. - Support the SOC Manager in testing, maintaining, and improving automated workflows. Security Technology Operations - Investigate alerts and events from a broad range of security technologies, including: - Web content filtering solutions - Email security gateways - Endpoint Detection & Response (EDR) - Managed Detection & Response (MDR) - Extended Detection & Response (XDR) - Correlate events across tools to build a complete incident narrative. Threat Intelligence - Consume and analyze threat intelligence relevant to Keyloop’s environment and industry. - Apply threat intelligence to investigations, detections, and response actions. - Support proactive threat hunting activities based on emerging threats and attacker techniques. Escalation & Collaboration - Act as the escalation point for complex or high-severity incidents. - Collaborate closely with the SOC Manager, L1 analysts, IT operations, engineering, and third-party providers. - Escalate incidents appropriately based on severity, impact, and business risk. Compliance & Assurance Support - Support SOC-related controls for NIST, ISO/IEC 27001, and SOC 2. - Ensure investigations, evidence collection, and logging meet audit and regulatory requirements. - Assist with audit requests by providing incident records, metrics, and operational evidence. Continuous Improvement & Knowledge Sharing - Contribute to the creation and maintenance of incident response runbooks and playbooks. - Participate in post-incident reviews and lessons-learned activities. - Share knowledge and mentor L1 analysts where appropriate. - Stay current with evolving threats, attack techniques, and defensive strategies. Required Experience & Qualifications - 3–6 years of experience in a SOC, security operations, or incident response role. - Proven hands-on experience investigating and responding to security incidents. - Practical experience working with SIEM platforms and security alerting systems. - Exposure to SOAR tools and automated response workflows. - Experience with endpoint, email, network, and cloud security technologies. - Familiarity with threat intelligence sources and attacker methodologies. ## Skills & Competencies Technical Skills - Incident analysis and response - Log analysis and event correlation - Endpoint, email, and network security investigation - Understanding of attacker tactics, techniques, and procedures (e.g., MITRE ATT&CK) Soft Skills - Strong analytical and problem-solving ability - Clear and concise written and verbal communication - Ability to work under pressure and manage multiple incidents - Collaborative mindset and willingness to support team objectives - Attention to detail and disciplined documentation Education & Certifications (Preferred) - Bachelor’s degree in Computer Science, Information Technology, or a related field - Relevant certifications such as GCIA, GCIH, Security+, CEH, or equivalent Working Pattern - 24/7 SOC environment with shift-based working as required - Based in Hyderabad, India Values & Business Alignment - Demonstrates alignment with Keyloop’s values and ethical standards. - Understands how SOC activities support Keyloop’s products, customers, and business objectives. - Operates with a strong sense of ownership, accountability, and continuous improvement. ## About Keyloop ## Company Overview - **One-liner**: Keyloop is the world’s largest automotive technology company, providing platforms and tools that connect car retailers and manufacturers across more than 90 countries to power the full retail journey. - **Entity Type**: Private (acquired by Francisco Partners in 2021) - **Headquarters**: Reading, United Kingdom - **Founded**: Originated over 40 years ago (as Kerridge); rebranded as Keyloop in 2021 - **Founders**: Original founders not publicly disclosed; the company traces its roots to Kerridge in Hungerford, UK ## Core Business - **Primary industries**: Automotive retail technology, dealer management software, omnichannel retailing, and customer experience solutions - **Target customers**: B2B – automotive retailers (dealerships) and OEMs (car manufacturers) - **Mission or purpose statement**: To use technology to make car buying and servicing simpler, smoother, and better for everyone, putting exceptional experiences first (“Experience-First”). ## Products & Services Keyloop offers a suite of SaaS and integrated solutions for the automotive retail ecosystem. Major offerings include: - **Keyloop DMS (Dealer Management System)** – Core platform for dealership operations (sales, service, parts, finance). - **enquiryMAX** – Sales engagement and lead management platform for dealers. - **RAPID RTC** – Real-time customer communication and service marketing tool. - **MotorDocs** – Digital document management and e-signature solution for vehicle transactions. - **FISC** – Integrated financial services and compliance platform. - **SilverBullet** – Vehicle marketing and merchandising solution to accelerate online sales. - **SERTI** – Warranty and service contract administration platform. - **Automotive Transformation Group (ATG)** – Omnichannel retailing and digital customer journey solutions. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Annual Revenue of GBP 113 million (per LinkedIn, 2025 data) - **Notable Investors/Partners**: Owned by Francisco Partners (a leading tech investment firm); partners with 80+ OEMs and 20,000+ retailers - **Growth Signals**: - Acquired seven companies since 2021 (enquiryMAX, RAPID RTC, MotorDocs, FISC, SilverBullet, SERTI, ATG) - Headcount approximately 1,862 (+4.7% YoY, +108 people) - Global presence: offices across 32 countries including UK, India, Canada, Czechia, Spain - 100,000+ LinkedIn followers (monthly +0.5%, yearly +8.9%) ## Competitive Advantages - **Scale and legacy**: Nearly 50 years of automotive domain expertise; trusted by 20,000+ retailers and 80 OEMs in 90+ countries – the largest global automotive technology company. - **Experience-First platform**: A unified approach that connects the entire customer journey, from online browsing to service bay, differentiating from fragmented point solutions. - **Deep OEM integrations**: Longstanding relationships with manufacturers and a partner ecosystem that makes switching costly for clients. - **Tailored acquisitions**: Strategically adding best-in-class solutions (e.g., ATG for omnichannel, RAPID RTC for communications) to create a comprehensive integrated suite. ## Strategic Focus - **Building the world’s first truly connected auto retail ecosystem** – integrating data, retailers, OEMs, and partners. - **Artificial Intelligence and innovation**: Hiring for AI Solutions Engineer (Salesforce Agentforce) and pushing AI/ML capabilities (CTO Amit Monovich brings cloud/AI expertise from Salesforce). - **Continued acquisition and partner growth**: Actively seeking more partners that share the “Experience-First” vision. - **Sustainability**: “Power to Change” initiative focusing on environmental impact, community volunteering, and employee well-being. ## Why Work Here - **Culture**: “Experience-First” mindset – the same customer-centric philosophy is applied internally, attracting top talent and fostering an environment where meaningful contributions are recognised. - **Flexibility**: Truly flexible and hybrid work opportunities; focus on outcomes rather than days in the office. Offices worldwide for collaboration, but remote work is supported and trusted. - **Growth and development**: Well-established frameworks for career development; employees are empowered to take charge of their own success and learning. - **Diverse teams**: Distributed across 32 countries with a global mindset; roles in engineering, product, customer enablement, sales, marketing, IT, finance, and more. - **Perks**: Emphasis on work-life balance, meaningful work in a rapidly digitising industry, and a chance to shape the future of automotive retail. ## Sources 1. [keyloop.com/careers](https://keyloop.com/careers) 2. [keyloop.com/about-us](https://keyloop.com/about-us) 3. [jobs.lever.co/keyloop](https://jobs.lever.co/keyloop) 4. [linkedin.com/company/keyloop](https://linkedin.com/company/keyloop) 5. 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