--- title: 'Senior Social Media Manager - France at Deliveroo' canonical: 'https://feeny.ai/job/senior-social-media-manager-france-deliveroo-paris-0bp876bw681s' type: 'job' last_seen: '2026-09-13' --- # Senior Social Media Manager - France at Deliveroo - **Company:** [Deliveroo](https://feeny.ai/companies/deliveroo) - **Location:** Paris, France - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.ashbyhq.com/deliveroo/4a6607c1-3cc7-4c07-99bf-3c55e3518f8a ## Job description ## Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design, we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand. We’re looking for a Senior Manager, Social Media - France to lead the strategy, planning and delivery of Deliveroo’s French social presence. You’ll shape how Deliveroo shows up across social channels, ensuring our work is culturally relevant, platform-native, creatively ambitious and connected to our wider marketing and business strategy. Sitting within our Global Brand Marketing function and reporting to the Director, Social, Cultural and Earned Media, you’ll work closely with our France Marketing team, agency partners and colleagues across Brand, Media, Integrated Marketing, Consumer Communications, Commercial, Grocery and Retail. This role is open to applicants based in France or England and follows a hybrid working model, with three days a week in either our Paris or London HQ. ## What You’ll Be Doing You’ll be joining our Social, Culture and Earned Media team, connecting people with Deliveroo through the moments, partnerships and experiences that matter most. You’ll balance strategic ownership with hands-on leadership, setting the long-term direction for social in France while ensuring our day-to-day presence is timely, engaging and effective. Here’s what your day-to-day might look like: - Set the direction for social in France, leading our strategy and roadmap across always-on activity, brand campaigns, commercial priorities, cultural moments and reactive opportunities, with a focus on building brand equity, consideration and cultural relevance. - Turn global thinking into locally relevant work, translating brand and campaign strategies into social-first ideas, formats and executions that resonate with French audiences and feel native to each platform. - Lead our French social presence, overseeing channels including Instagram, TikTok, Facebook and YouTube, as well as the content calendar, tone of voice and community engagement approach. - Bring teams and partners together, acting as the senior social lead for France and collaborating across local Marketing, Brand, Media, Commercial, PR, Global and European Social teams to embed social early in campaign planning and share learnings across markets. - Lead creative delivery and partnerships, managing agency partners and influencer activity from briefing and production through approvals and launch, ensuring work meets the right creative, strategic and operational standards. - Keep Deliveroo connected to culture, monitoring French culture, creators, communities, trends, platform behaviours and competitors to identify credible opportunities for Deliveroo to join or lead conversations. - Turn performance into progress, establishing effective ways of working, reporting on social performance and community insights, and using those learnings to optimise content, campaigns and channel strategy. You’ll also coach junior team members and contribute to raising social standards across markets. ## What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: - Deep social and cultural expertise, with strong knowledge of major platforms including Instagram, TikTok, Facebook and YouTube, alongside an excellent understanding of French culture, internet behaviour, creators, communities and trends. - Flawless written French and excellent English communication skills, with the judgement to develop distinctive, accurate and culturally relevant brand communications. - Strong strategic and creative judgement, with experience developing social strategies and campaigns that build brand visibility, engagement and cultural relevance, from initial strategy and briefing through execution, optimisation and reporting. - A data-informed approach, with a strong understanding of social metrics and the ability to translate performance and community insights into clear recommendations that improve future work. - Strong leadership and collaboration skills, with experience managing agency partners, creative development, stakeholders and competing priorities, alongside the ability to coach junior colleagues, influence effectively and operate autonomously in a fast-moving environment. Why Join Us? We’re food lovers, problem solvers, community organisers, proud parents, and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team. 🔧 High autonomy to build and deliver impactful work 🌱 Support to learn and grow, from L&D programmes to mentoring 💚 Wellbeing matters, with resources and benefits designed to support our people 🌍 A place to belong, with a global workforce and active employee communities Our benefits differ by country and include support across areas such as healthcare, wellbeing, parental leave, pensions and generous annual leave allowances, including time off to support a charitable cause of your choice. Your recruiter can tell you more about the benefits available in your location. The Interview Process We aim to create a fair process that gives you the opportunity to show us your experience, thinking and approach. The process will typically include conversations with our recruitment team and key stakeholders across Brand Marketing, giving you the chance to learn more about the role and team while we explore your social media expertise, strategic thinking, creative judgement, leadership and collaboration style. Your recruiter will share the full interview process and what to expect at each stage. ## About Deliveroo ## Company Overview - **One-liner**: Deliveroo operates a hyperlocal three-sided marketplace that connects consumers, restaurants and grocers, and riders to deliver food and other neighbourhood goods in under 30 minutes. - **Entity Type**: Public (London Stock Exchange: ROO) - **Headquarters**: London, United Kingdom - **Founded**: 2013 - **Founders**: Will Shu ## Core Business - **Primary industry**: Online food delivery and on-demand grocery / local commerce - **Target customers**: B2C (consumers), B2B (restaurants, grocers, retailers), and B2C (riders as independent contractors) - **Mission or purpose**: To transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. ## Products & Services - **Restaurant Delivery**: Core service delivering meals from over 160,000 restaurant and grocery partners, many of which never offered delivery before. - **Deliveroo Hop**: Rapid on-demand grocery delivery from a network of delivery-only sites, rolling out in several markets. - **Deliveroo Shopping**: Non-food retail delivery, bringing items from local shops (e.g., flowers, cards, electronics) to consumers. - **Editions**: Delivery-only kitchens that help restaurants expand to new areas at lower cost and risk, powered by Deliveroo’s data insights. ## Market Standing - **Valuation/Market Cap**: Publicly traded – market cap not provided in available materials; check financial sources for latest figure. - **Key Metric**: Operates in 10 markets worldwide, serving millions of consumers with thousands of riders and 160,000+ restaurant/grocery partners. - **Notable Investors/Partners**: Key grocery partners include Co-op, Conad, Carrefour, Casino, Marks and Spencer, Picard, Waitrose, and Whole Foods Market. (Prior venture investors not detailed in provided sources.) - **Growth Signals**: Expanding on-demand grocery via Deliveroo Hop; launching Deliveroo Shopping for non-food items; continuous investment in machine learning logistics (Frank algorithm); growing Editions network. ## Competitive Advantages - **Hyperlocal logistics technology**: Proprietary Frank algorithm uses machine learning to optimise routing, preparation times, and delivery efficiency neighbourhood by neighbourhood. - **Three-sided marketplace**: Deep network effects connecting consumers, merchants, and riders – hard to replicate at scale. - **Editions (delivery-only kitchens)**: Lowers barrier for restaurant expansion and increases selection in underserved areas. - **Rider value proposition**: Free personal accident and third-party liability insurance for all self-employed riders from day one, flexible work, and good earnings. ## Strategic Focus - **Grocery and retail expansion**: Scaling Deliveroo Hop and Deliveroo Shopping to become the definitive online food and neighbourhood commerce platform. - **Technology leadership**: Continued investment in real-time coordination, machine learning, and logistics optimisation. - **Market penetration**: Deepening presence in existing 10 markets while improving selection, experience, and value for consumers. ## Why Work Here - **Culture**: Values-driven, innovative, and inclusive – Employee Resource Groups, regular social events, and a focus on career-defining work. - **Work environment**: Offices across the UK (London HQ, Birmingham, Bristol, Edinburgh, Leeds, Manchester) with excellent kit for remote work and a parent-friendly culture. - **Benefits (UK)**: - 25 days annual leave + bank holidays, increasing with tenure; one paid volunteer day per year. - Competitive compensation, annual cash bonus, sign-on bonus, relocation support, and up to 5% matched pension. - Equity awards for eligible roles. - Private healthcare (single cover funded), gym access (HQ on-site, discounted external), wellbeing apps (LesMills+, Strava, Headspace, Yogaia) via GymPass. - Life assurance, discounted dental, critical illness cover, travel insurance. - Free Deliveroo Plus (free delivery), team lunches from local restaurants. - Cycle to Work Scheme, Season Ticket Loans, free mortgage advice. - Excellent learning & development via RooLearn platform. - **Engineering culture**: Tackle complex scale and machine learning problems coordinating millions of real-time interactions across a three-sided marketplace. ## Sources 1. [deliveroo.co.uk](https://deliveroo.co.uk/about-us) – Company overview, history, products, and values. 2. [careers.deliveroo.co.uk](https://careers.deliveroo.co.uk/) – Career page with mission, culture, and team size. 3. [careers.deliveroo.co.uk](https://careers.deliveroo.co.uk/locations/united-kingdom/) – UK-specific benefits, office locations, and compensation details. 4. [careers.deliveroo.co.uk](https://careers.deliveroo.co.uk/how-we-hire/) – Hiring process and interview tips. ## Other roles at Deliveroo - [Integrated Marketing Manager](https://feeny.ai/job/integrated-marketing-manager-deliveroo-milan-2nkaw5mzr6mf) — Milan, Italy - [Corporate Account Manager](https://feeny.ai/job/corporate-account-manager-deliveroo-london-6kvsjt0seq27) — London, United Kingdom - [Staff Machine Learning Engineer - Ads Bidding](https://feeny.ai/job/staff-machine-learning-engineer-ads-bidding-deliveroo-london-qvsebp47gxxn) — London, United Kingdom - [Senior Machine Learning Engineer - Conversational AI](https://feeny.ai/job/senior-machine-learning-engineer-conversational-ai-deliveroo-london-vzjkrxxjmvr6) — London, United Kingdom - [Software Engineer, Backend (BI Platform)](https://feeny.ai/job/software-engineer-backend-bi-platform-deliveroo-london-vwt4ayxtmd9v) — London, United Kingdom - [BI Engineer](https://feeny.ai/job/bi-engineer-deliveroo-london-y11gcbxtfhn1) — London, United Kingdom - [Rider Onboarding Operations Representative](https://feeny.ai/job/rider-onboarding-operations-representative-deliveroo-london-q4cge4yjpjna) — London, United Kingdom - [Strategy & Operations Manager](https://feeny.ai/job/strategy-operations-manager-deliveroo-london-b45f4d1w47k9) — London, United Kingdom - [Corporate Commercial Manager](https://feeny.ai/job/corporate-commercial-manager-deliveroo-london-4xdazw1qbw69) — London, United Kingdom - [Corporate Sales Team Lead](https://feeny.ai/job/corporate-sales-team-lead-deliveroo-london-9s2z3dna85tg) — London, United Kingdom