--- title: 'Senior Software Architect (M/F) at WorkWave' canonical: 'https://feeny.ai/job/senior-software-architect-m-f-workwave-verona-yw1e0mfn2k3k' type: 'job' last_seen: '2026-11-11' --- # Senior Software Architect (M/F) at WorkWave - **Company:** WorkWave - **Location:** Verona, Italy - **Compensation:** €58k–€80k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-11 - **Apply:** https://jobs.lever.co/workwave/fcd35301-3c78-438c-b69a-91519faa70b7 ## Job description WorkWave is a leading provider of cloud-based software that supports every stage of a service business's life cycle—from lead management and CRM to scheduling, routing, field operations, and payment facilitation. Our core platforms (PestPac, RealGreen, WinTeam, and TimeGate) serve pest control, lawn and landscape, security, and commercial cleaning companies, from multi-billion-dollar enterprises to the smallest upstart seeking an edge. ## The Role We are seeking a Senior Software Architect who thrives on technical variety and architectural impact. In this role, you will not be confined to a single silo; you will work across domains, platforms, tech stacks, and architectures. You will lead initiatives spanning legacy platform modernization, cloud-native shared service design, and the deployment of production-grade AI agents. As a hands-on technical leader, you will design systems, build reference implementations, mentor engineers, and set the technical bar across our engineering organization. You will also work in direct collaboration with our enterprise customers to understand operational complexities and architect robust technical solutions. ## Key Responsibilities - Platform Architecture & Roadmap: Own the architecture for one or more core WorkWave platforms and shared services; define technical roadmaps, architectural standards, technical debt mitigation strategies, and cross-portfolio alignment. - Enterprise Discovery & Solutions: Partner directly with enterprise customers to understand their workflows, lead technical discovery, and design scalable integration and architecture solutions. - Multi-Domain Technical Breadth: Drive architecture across diverse service domains (scheduling, routing, payments, telematics, ERP, and payroll) leveraging modern tech stacks including C#/.NET (8–10), Python/FastAPI, Node/TypeScript, and modern front-end frameworks. - Incremental Modernization: Lead legacy extraction programs, safely migrating embedded business logic and stored procedures into modern, event-driven, API-first services without operational downtime. - Shared Services & Integration: Design re-usable, plug-and-play services capable of integrating seamlessly into PestPac, RealGreen, WinTeam, and TimeGate. - Cloud & Infrastructure Leadership (AWS): Lead cloud platform evolution on AWS utilizing containerization (EKS/Kubernetes), serverless patterns (Lambda, API Gateway, SNS/SQS, DynamoDB), managed databases (Aurora, PostgreSQL), and Infrastructure as Code (IaC). - AI & Agentic Systems: Architect and deploy production-grade AI systems, including multi-agent assistants, tool orchestration, human-in-the-loop workflows, evaluation frameworks, security boundaries, and token cost governance. - Data Tier Architecture: Design high-performance, multi-tenant database architectures across SQL Server, PostgreSQL, and MySQL at scale. - Prototypes & Decision Science: Execute architectural spikes and proof-of-concepts (POCs) to evaluate trade-offs, backing decisions with rigorous empirical data. - Engineering Excellence & Mentorship: Drive architecture review practices, security-by-design, CI/CD automation, and modern testing standards. Mentor senior and mid-level engineers through pairing, design coaching, and internal tech sessions. Location: Verona, Italy (Remote / Smart Working options available) Contract Type: Full-time, Permanent (Contratto a Tempo Indeterminato) Level / Inquadramento: Livello Quadro (B3) (CCNL Metalmeccanico PMI Confimi agreement) ## What You'll Need - Education & Background: Bachelor’s or Master’s degree (Laurea Magistrale / Specialistica) in Computer Science, Computer Engineering, Mathematics, or equivalent professional experience. - Professional Experience: 8+ years in software engineering, including 4+ years leading the architecture, design, and delivery of enterprise-scale distributed SaaS platforms. - Polyglot & Architectural Depth: Expert-level proficiency in C# / .NET (Core / .NET ), alongside working proficiency in Python, TypeScript/Node, Java, or Go. Demonstrated ability to ramp up rapidly in unfamiliar codebases. - Cloud Architecture: Deep experience with AWS (preferred) or Azure architectures—including Kubernetes/containers, serverless, messaging, and managed data services. - Data Systems: Advanced SQL expertise (SQL Server, PostgreSQL, MySQL) with demonstrated query tuning at high concurrency, paired with practical NoSQL experience (e.g., DynamoDB). - Distributed Systems: Strong grounding in Domain-Driven Design (DDD), Event-Driven Architecture (EDA), microservices, and multi-tenant SaaS architecture. - AI / Emerging Tech: Practical experience or strong proven aptitude in building production LLM/agentic workflows and utilizing AI-assisted software development practices. - Communication & Collaboration: Exceptional communication skills in English (written and verbal), with the ability to articulate trade-offs across executive, engineering, and enterprise customer audiences. A collaborative, low-ego leadership mindset. ## Equal Opportunity & Non-Discrimination Statement WorkWave is an equal opportunity employer and evaluates applications without discrimination, in compliance with Italian law (Legislative Decrees 198/2006, 215/2003 and 216/2003). Targeted Placement Priority (Legge 68/1999) Applications from candidates registered in the ‘collocamento mirato’ lists (Italian Law 68/1999) are welcome and will be given priority, all other requirements being equal. (M/F) Candidate Privacy Notice (GDPR & D.Lgs. 196/2003) Candidates are invited to read the Privacy Policy pursuant to Regulation (EU) 2016/679 (GDPR) and Italian Legislative Decree 196/2003 (as amended by D.Lgs. 101/2018). Categories of Data & Protected Categories (Italian Law 68/1999):  We process contact details, work history, education, qualifications, and any information provided in your CV and recruitment correspondence. We do not solicit special-category (sensitive) data, except where strictly necessary to confirm eligibility for Protected Categories under Italian Law 12 March 1999, no. 68 (targeted disability and quota hiring) or to provide reasonable accommodations during interviews. Access control: Documentation concerning Law 68/1999 is accessible solely to authorized HR/compliance personnel and is kept segregated from technical interviewers and hiring managers. Data is handled by authorized internal personnel and third-party recruitment/ATS vendors appointed as Data Processors (Art. 28 GDPR). Any data transfers outside the European Economic Area (EEA) rely on valid transfer mechanisms under Chapter V of the GDPR (e.g., EU Adequacy Decisions or EU Standard Contractual Clauses). https://www.workwave.com/privacy-policy ## About WorkWave ## Company Overview - **One-liner**: WorkWave provides field service management software, AI-driven operational tools, and fintech solutions for service businesses like pest control, lawn care, landscaping, HVAC, plumbing, cleaning, and security guarding. - **Entity Type**: Private - **Headquarters**: Holmdel, New Jersey, USA (with offices in the United Kingdom, Italy, and Australia) - **Founded**: 1984 - **Founders**: Not publicly available ## Core Business - **Primary industries**: Field Service Management (FSM) software, SaaS, and embedded fintech for field service verticals - **Target customers**: B2B, SMB to Enterprise — companies with mobile service teams (pest control, lawn care, landscaping, HVAC, plumbing, cleaning, delivery management, logistics & distribution) - **Mission or purpose statement**: "To empower the unsung heroes of our communities — the service professionals who keep the world safe, clean, and beautiful, one job at a time" through innovative software and fintech solutions [workwave.com](https://www.workwave.com/company) ## Products & Services - **CRM & ERP Software**: Core business management platform for field service operations - **Field Service Management Software**: End-to-end scheduling, dispatch, and job management - **Routing & Scheduling**: Route optimization and mobile operations tools - **Mobile Operations**: Mobile-first tools for field technicians - **Billing & Payments**: Integrated fintech offerings for invoicing, payments, and financial workflows - **Financial Services**: Embedded fintech services for service businesses - **Data Insights & Analytics (Wavelytics™)**: Announced February 2025, delivering data-driven insights to optimize business growth and profitability [workwave.com](https://www.workwave.com/company) - **AI Technology**: AI-driven operational tools embedded across the platform - **Timekeeping & Payroll**: Workforce management capabilities - **Sales & Services**: Marketing, sales, and lead generation services for service companies ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Annual revenue of **$404M** (per LinkedIn company data); Total funding of **$8.3M** across 5 prior funding rounds [linkedin.com](https://www.linkedin.com/company/workwave) - **Customers**: 8,000+ companies served; 350k+ (careers page) / 375k+ (company page) service professionals using the platforms; 20+ products and services [workwave.com](https://www.workwave.com/careers) - **Notable Investors/Partners**: Specific investor names are not publicly listed in recent sources; partnership with the Science Based Targets initiative (SBTi) for emissions reduction - **Growth Signals**: - Launched **Wavelytics™** analytics product (February 2025) - Appointed **Robbie Hobbs as Chief Product Officer** (February 2025) [workwave.com](https://www.workwave.com/company) - 40+ years serving the field service industry - Global footprint across 7+ countries (careers page) — LinkedIn data reports presence in 12 countries including USA, UK, Italy, Sri Lanka, and Australia ## Competitive Advantages - **40+ years of deep vertical expertise** across cleaning/janitorial, lawn care, pest control, and security guarding, enabling tailored features for each vertical [workwave.com](https://www.workwave.com/company) - **Integrated fintech + software stack**: Combines operational software with payments, billing, and financial services — creating a more complete platform - **AI and data-driven innovation**: Invests in AI operational tools and analytics to help service companies stay ahead - **Scale and network effects**: 8,000+ companies and 375k+ users create a substantial ecosystem and industry data advantage ## Strategic Focus - **AI-driven operational tools** and **data-driven insights** (via Wavelytics™) to help service professionals improve profitability - **Expanding fintech offerings** — payments, billing, and financial services as a growth layer on top of core software - **Sustainability commitments**: Committed to reducing absolute Scope 1 GHG emissions 42% by 2030 and Scope 3 emissions 25% within the same timeframe, from a 2022 base year, in partnership with SBTi [workwave.com](https://www.workwave.com/company) - **Product leadership**: Bringing on senior product leadership (CPO Robbie Hobbs) to accelerate platform innovation ## Why Work Here - **Remote-first Global Work Community**: Described as a "global company with a startup feel, where your ideas matter and your growth is a priority" [workwave.com](https://www.workwave.com/careers) - **Work model**: Remote-first, with regional offices where in-person team meetings may occur - **Benefits**: 8 paid holidays, comprehensive medical, dental, and vision packages - **Culture**: Emphasizes diversity, inclusion, and shared core values; equal-opportunity employer that explicitly encourages applicants who don't meet every qualification to apply - **Interview process**: Transparent multi-stage process — recruiter call → virtual interview with hiring manager → meet the team → personality assessment; recruiters only use @workwave.com email addresses, and the company warns against scams - **Scale**: 900 employees across 7 countries (per careers page, though LinkedIn reports 374 employees; conflicting figures likely reflect different counting methods, e.g., LinkedIn may only capture a subset of total headcount) ## Sources 1. [workwave.com - Careers](https://www.workwave.com/careers) 2. [workwave.com - Our Company](https://www.workwave.com/company) 3. [workwave.com - Homepage](https://www.workwave.com/) 4. [jobs.lever.co - WorkWave](https://jobs.lever.co/workwave) 5. [linkedin.com - WorkWave](https://www.linkedin.com/company/workwave) ## Other roles at WorkWave - [AI Quality Governance Engineer (QGE) M/F](https://feeny.ai/job/ai-quality-governance-engineer-qge-m-f-workwave-verona-72920syzsw9b) — Verona, Italy - [Senior AI Engineer, Agentic Platform](https://feeny.ai/job/senior-ai-engineer-agentic-platform-workwave-united-kingdom-yqn38hadz1ym) — United Kingdom - [Senior Applied Data Scientist / ML Engineer](https://feeny.ai/job/senior-applied-data-scientist-ml-engineer-workwave-united-kingdom-c4214s3g1n0t) — United Kingdom - [Global Project Manager](https://feeny.ai/job/global-project-manager-workwave-brierley-hill-ffxz0gjhfmsj) — Brierley Hill, United Kingdom - [Technical Consultant](https://feeny.ai/job/technical-consultant-workwave-brierley-hill-7rgy3f38pvfs) — Brierley Hill, United Kingdom - [Account Executive - SMB Sales](https://feeny.ai/job/account-executive-smb-sales-workwave-united-states-r1ds34eeh9qp) — United States - [Mid Market Account Executive](https://feeny.ai/job/mid-market-account-executive-workwave-united-states-220gghac3ade) — United States - [Mid Market Account Manager](https://feeny.ai/job/mid-market-account-manager-workwave-holmdel-r38mgcr1jx64) — Holmdel, NJ - [Technical Product Manager - AI & Data Analytics](https://feeny.ai/job/technical-product-manager-ai-data-analytics-workwave-united-states-fhp5e4nzhrgp) — United States