---
title: 'Senior Software Development Engineer in Test (SDET) at Backbase'
canonical: 'https://feeny.ai/job/senior-software-development-engineer-in-test-sdet-backbase-hyderabad-tbwjqaxhme4r'
type: 'job'
last_seen: '2026-10-17'
---

# Senior Software Development Engineer in Test (SDET) at Backbase

- **Company:** Backbase
- **Location:** Hyderabad, India
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-10-17
- **Apply:** https://job-boards.greenhouse.io/workatbackbase/jobs/8111589

## Job description

We are building the Customer Lifetime Orchestrator — an omni-channel marketing and customer engagement platform that helps banks engage end customers and influence financial behaviour. As Senior SDET, you own quality for this domain together with the engineering team: test strategy, automation completeness, and the team's ability to execute effectively. This is a hands-on test design and automation role — not a downstream QA handoff. You will partner with Product, UX, and full-stack engineers (web, mobile, backend, AI-assisted features) to shift quality left and scale automation.

Define and execute test strategy and test plans per release (scope, risks, schedule, entry/exit criteria).

Co-author acceptance criteria and Gherkin scenarios with Product; act as quality gatekeeper before releases. Build and maintain Playwright web E2E tests for real-world customer journeys across engagement channels. Govern mobile E2E strategy (Android/iOS) with engineers; use device-farm/matrix testing. Integrate automated tests into CI/CD with GitHub Actions (smoke, regression, quality gates). Manage test environments with Docker, Kubernetes, and Helm. Use Grafana (or similar) to analyse test results and improve feedback loops. Combine automation with exploratory and manual testing for edge cases; reduce flakiness and improve parallelization. Coach engineers on TDD, BDD, contract tests, synthetic data, and shift-left practices. Advocate AI-assisted testing (generation, visual regression, maintenance).

Required 5+ years as SDET or hands-on QA with an automation-first mindset. Strong test planning and acceptance-criteria design with Product/UX. Playwright (web), Espresso (Android), XCUITest (iOS). Java and JavaScript/TypeScript; Angular SPA, mobile, microservices. API testing (REST, Postman, RestAssured or equivalent). CI/CD (GitHub Actions/Jenkins), BDD/Gherkin, web and mobile E2E. Cloud platforms (preferably Azure) and Docker/Kubernetes. Device/browser farms (Sauce Labs, BrowserStack, or equivalent). Git/GitHub, Atlassian tools (Jira, Confluence). Non-functional testing (performance, security, accessibility, localization). Excellent communication in distributed teams (India, Vietnam, Europe).

## Nice to have

Digital banking, martech, or campaign/engagement management. Performance testing (k6, Gatling, JMeter). SaaS or enterprise software testing experience. AI/ML product testing; XRay, CucumberStudio, SonarCloud, security tooling.

## What we offer

Premium customer-facing platform used by leading banks worldwide. Shape quality engineering across web, mobile, backend, and AI orchestration. Global, distributed team with core hours in India and overlap with Europe.

## About Backbase

## Company Overview
- **One-liner**: Backbase builds the AI-native Banking OS that unifies digital channels, front office, and operations so banks can coordinate customers, employees, and AI agents from one platform.
- **Entity Type**: Private (no public ticker; no funding rounds disclosed – appears organically grown)
- **Headquarters**: Amsterdam, Netherlands
- **Founded**: 2003
- **Founders**: Not publicly available (described as “founder-led” but names not stated on the provided sources)

## Core Business
- **Primary industry**: Banking technology / financial services software
- **Target customers**: B2B – large banking institutions (120+ banks globally, serving 75M+ daily users)
- **Mission/purpose**: “We built something that didn't exist before – an AI-native Banking OS where humans and AI agents work side by side, at scale, inside real banks.”

## Products & Services
- **AI-native Banking OS**: A unified platform that sits above legacy cores, CRMs, and data platforms. It orchestrates customer engagement (digital banking, conversational banking, front-office workspaces) and banking operations (high-volume processes like disputes, payments, lending). Designed to be deployed incrementally without rip-and-replace. Includes native AI agents for governance, automation, and auditability.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: 2,000+ employees globally, 50% of team in R&D, 120+ banks as customers, 75M+ active daily users across the platform
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Expanding globally with 16 offices across 5 continents; notable customer examples include I&M Bank (Africa) which grew onboarding from 2,000 to 21,000 new customers per month, and Techcombank (Vietnam) achieving 50% of savings and investments through digital. The company is actively hiring and describes itself as “in the middle of the biggest shift in banking’s history.”

## Competitive Advantages
- **Unified Frontline architecture** – breaks down fragmentation between digital channels, front office, and operations, enabling banks to move fast without sacrificing compliance or security
- **AI-native from the ground up** – not a bolt-on; full governance and audit trails for every AI decision
- **Progressive modernization** – works with existing cores, no big-bang migration required
- **18+ years of banking domain expertise** (since 2003) with a singular focus on banking since 2012

## Strategic Focus
- Deepening AI integration into banking workflows (Elastic Operations – scaling throughput without scaling headcount)
- Expanding global footprint (17 offices, including recent additions in Hyderabad, Riyadh, Mexico City, and Toronto)
- Continuing to shift banks from legacy fragmentation to a unified, composable operating system

## Why Work Here
- **Culture**: Described as “ambition without ego,” “bias for action,” “you own what you ship,” and “the work is the standard.” Flat structure with no micromanagement.
- **Work model**: Hybrid – “Where you do your best work is up to you.” Offices in 17 locations globally.
- **Perks**: Annual learning budget, global exposure, wellness support, real ownership of projects from day one.
- **Engineering focus**: 50% of the team in R&D; real AI running in production, not just pilots.

## Sources
1. [backbase.com/careers](https://www.backbase.com/careers)
2. [backbase.com/about](https://www.backbase.com/about)
3. [backbase.com](https://www.backbase.com/)
4. [linkedin.com/company/backbase](https://www.linkedin.com/company/backbase)

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