---
title: 'Senior Software Engineer - AI Experience EU/UK remote (m/f/d) at Pliant'
canonical: 'https://feeny.ai/job/senior-software-engineer-ai-experience-eu-uk-remote-m-f-d-pliant-remote-xavcgry204xr'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Software Engineer - AI Experience EU/UK remote (m/f/d) at Pliant

- **Company:** Pliant
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-11
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/pliant/b281fc8b-599a-4082-a48e-59084b3697c9

## Job description

## ABOUT US

Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.

We serve two primary customer segments:

- Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.
- Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant's embedded finance and white-label solutions.

Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.

Learn more at www.getpliant.com http://www.getpliant.com

## ABOUT THE TEAM

Every company creates a messy trail of financial data: card transactions, invoices, receipts, merchants, budgets, approvals, policies, and exceptions. Making sense of all of it is still far too manual. Our team is changing that.

The AI Experience team builds AI-powered product experiences that help finance teams understand, automate, and optimize company spending. That includes AI chat experiences, finance copilots, spend analytics, internal AI tooling, and autonomous workflows. This is not a prompt engineering role. We build complex systems where LLMs are one component among many: structured financial data, APIs, retrieval, business logic, orchestration, evaluation, observability, and production infrastructure. We experiment a lot, but we care just as much about shipping. The goal is not to build impressive demos. The goal is to turn promising AI capabilities into reliable product experiences customers can trust.

## ABOUT THE ROLE

We are looking for an Applied AI Engineer to join the AI Experience team.

You will work at the intersection of software engineering, product thinking, and applied AI. Some weeks, you might be prototyping a new finance copilot experience. Other weeks, you might be improving how an agent reasons over transaction data, building evaluation pipelines, or making an AI workflow more reliable in production.

You should be comfortable with ambiguity. We do not expect every problem to come with a clear spec. Part of the role is figuring out what is worth building, what should be automated, where AI helps, and where traditional software is the better answer.

If you enjoy exploring new AI capabilities but care deeply about turning them into reliable systems, this role should feel exciting.

## WHAT YOU’LL DO

- Design and build AI-powered product experiences for finance and spend management.
- Build chat experiences, copilots, autonomous workflows, and internal AI tools that solve real customer and operational problems.
- Work with LLMs, structured financial data, APIs, and business logic to build production-grade AI systems. This includes retrieval systems such as vector search, hybrid retrieval, and text-to-SQL, plus OCR and document understanding.
- Design AI solutions using the right approach for the problem; whether that’s tool calling, retrieval, agentic workflows, deterministic logic, or a combination of them.
- Build systems that are observable and explainable, not black boxes. Put guardrails and quality monitoring in place so we can trust them in production.
- Create evaluation approaches that help us measure whether our AI systems are actually improving.
- Experiment with new models and techniques, then turn the useful ones into production features.
- Think carefully about accuracy, latency, cost, reliability, and user trust.
- Collaborate closely with product managers, designers, and engineers to shape what we build.
- Help raise the AI engineering bar across Pliant.

## WHAT YOU’LL BRING

- Minimum 5 years of professional experience
- Experience shipping AI-powered products or features into production.
- Strong software engineering skills in Java (Spring Boot) and/or Python ecosystem.
- Knowledge of distributed architecture patterns and anti-patterns. Experience with cloud infrastructure, Terraform, and scalable backend systems is a plus.
- A good understanding of how modern LLM-based applications are built beyond simple prompting. It helps if you have used frameworks like LangChain, LlamaIndex, or LangGraph and understand the underlying concepts well enough not to depend on any single one.
- Hands-on experience with common LLM interaction patterns such as tool calling, memory, structured outputs, RAG, embeddings, agentic loops, and evaluation.
- The ability to design systems where AI is part of a larger architecture, not the whole architecture.
- A product mindset: you care about whether the thing you build is useful, not just whether it is technically interesting.
- The ability to move between experimentation and production-quality engineering.
- Strong communication skills and comfort working in a cross-functional team.
- It is a plus if you have worked in fintech, accounting, spend management, payments, or banking.

## WHAT WE OFFER

- The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
- Attractive remuneration
- Your choice of preferred OS, Windows or Mac
- Flat hierarchy and transparent communication in a relaxed, professional atmosphere
- Opportunity to develop your talent in a dynamic team with ambitious goals
- Flexibility and possibility to work remotely
- Monthly mobility benefit
- Wellhub Membership
- Pliant Card with monthly credit to explore the product and enjoy food with colleagues

Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know

## About Pliant

## Company Overview
- **One-liner**: Pliant provides an API-first, modular B2B credit card platform that enables businesses to issue, manage, and track physical and virtual credit cards while streamlining payment processes and spend controls.
- **Entity Type**: Private (growth stage, backed by multiple venture capital investors)
- **Headquarters**: Berlin, Germany
- **Founded**: 2020
- **Founders**: Malte Rau and Fabian Terner

## Core Business
- **Primary industry**: Fintech – B2B payments, spend management, and card issuance.
- **Target customers**: B2B – businesses of all sizes (SMB to enterprise), banks and financial institutions (via CaaS/BaaS), and developers/API users.
- **Mission or purpose statement**: "Empower companies to grow by providing a smart way to pay that scales with their business." [getpliant.com](https://www.getpliant.com/en-us/about-pliant)

## Products & Services
- **Payment Apps**: Ready-to-use mobile and web applications for issuing cards, managing spend, tracking transactions, and integrating with accounting tools. Ideal for companies that want a full-featured solution out of the box.
- **Pro API**: A fully customizable API for businesses that need to issue cards at scale, automate workflows, and build custom integrations into their finance stack. Supports single-use virtual cards, spend controls, and real-time monitoring.
- **CaaS & BaaS (Card-as-a-Service & Banking-as-a-Service)**: White-label solutions for banks and fintechs to launch their own branded credit card programs, with Pliant handling compliance, card issuance, and processing under its e-money license.
- **Card & Spend OS**: The underlying operating system that powers all products, offering spend control, receipt management, accounting automation, and transaction insights.

## Market Standing
- **Valuation/Market Cap**: Not publicly available.
- **Key Metric**: Total funding amount not publicly disclosed; notable investors include **Alstin Capital**, **Motive Ventures**, **Speedinvest**, **SBI Investment**, **PayPal Ventures**, and **Illuminate Financial**. [getpliant.com](https://www.getpliant.com/en-us/about-pliant)
- **Notable Investors/Partners**: PayPal Ventures, Speedinvest, Alstin Capital, Motive Ventures, SBI Investment, Illuminate Financial.
- **Growth Signals**: 
  - Team of 250+ employees representing 35+ nationalities. [getpliant.com](https://www.getpliant.com/en/careers)
  - Offices in Berlin (HQ), London, New York, Paris, Munich, Vienna, Lisbon, and Helsinki. [getpliant.com](https://www.getpliant.com/en-us/about-pliant)
  - Licensed as an e-money institution (EMI) in the EU and certified ISO/IEC 27001:2022 and PCI DSS. [getpliant.com](https://www.getpliant.com/en)
  - High Glassdoor rating of 4.6/5 (as of Nov 2024). [getpliant.com](https://www.getpliant.com/en/careers)

## Competitive Advantages
- **API-first platform**: Fully programmable card issuance and spend management, enabling deep customization and automation for enterprises and developers.
- **Regulatory moat**: Holds an e-money license and multiple security certifications (ISO 27001, PCI DSS), making it a trusted partner for banks and regulated institutions.
- **Multi-product flexibility**: Offers everything from out-of-the-box apps to white-label CaaS/BaaS, covering a wide range of customer needs in one platform.
- **Real-time data & insights**: Provides granular transaction monitoring, customizable reporting, and seamless integration with accounting and ERP systems.

## Strategic Focus
- Expand geographically (already present across Europe and the US) and deepen partnerships with banks and fintechs through CaaS offerings.
- Continue enhancing the Pro API and automation capabilities to serve high-volume enterprise clients.
- Strengthen compliance and security infrastructure to maintain regulatory advantages.
- Grow headcount across engineering, sales, and data teams to support scaling.

## Why Work Here
- **Culture & values**: Emphasizes agility, kindness, openness, and having fun. Mission-driven team with a flat structure and collaborative environment. [getpliant.com](https://www.getpliant.com/en/careers)
- **Remote/hybrid policy**: Offers home office and remote work opportunities (many roles listed as *EU/UK remote*), plus flexible working hours. [getpliant.com](https://www.getpliant.com/en/careers)
- **Perks**: Learning & development budget, monthly lunch benefit, mobility perk, Bahncard, Wellhub membership, and regular team events.
- **Engineering culture**: 11 cross-functional teams, with visible investment in data, engineering, and product roles. Technology stack includes modern API-first development.
- **Glassdoor rating**: 4.6/5 (as of Nov 2024) – indicative of high employee satisfaction.

## Sources
1. [getpliant.com - Main site](https://www.getpliant.com/en)
2. [getpliant.com - About page](https://www.getpliant.com/en-us/about-pliant)
3. [getpliant.com - Careers page](https://www.getpliant.com/en/careers)
4. [linkedin.com - Pliant company page](https://www.linkedin.com/company/getpliant)
5. [getpliant.com - Careers (alternate)](https://www.getpliant.com/en-us/careers)

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