---
title: 'Senior Software Engineer - AI Growth at NetDocuments'
canonical: 'https://feeny.ai/job/senior-software-engineer-ai-growth-netdocuments-lehi-87vy1ydkmmac'
type: 'job'
last_seen: '2026-10-19'
---

# Senior Software Engineer - AI Growth at NetDocuments

- **Company:** NetDocuments
- **Location:** Lehi, UT / -, United States
- **Work type:** remote
- **Posted:** 2026-10-02
- **Last confirmed live:** 2026-10-19
- **Apply:** https://job-boards.greenhouse.io/netdocuments/jobs/5442591008

## Job description

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.

## About NetDocuments

At NetDocuments, we're shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes. That's why we're building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge.

Our team is redefining what's possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industry's first and only legal context graph—a breakthrough that gives legal professionals and AI a richer understanding of how matters, documents, people, and knowledge connect across an organization while respecting enterprise-grade security, governance, permissions, and ethical walls.

Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, and employees are empowered to make a meaningful impact. Whether you're building products, serving customers, or supporting the business, your work helps shape the future of one of the world's most trusted legal technology platforms.

That commitment to our employees and customers has earned us recognition as one of the nation's top workplaces, including:

- Four consecutive appearances on the Inc. 5000 list of America's Fastest-Growing Private Companies
- Five-time Top Workplace USA winner
- Five-time Salt Lake Tribune Top Workplace
- Multiple Top Workplaces Culture Excellence awards recognizing innovation, employee appreciation, work-life flexibility, and compensation & benefits

If you're excited to solve meaningful challenges, work alongside talented colleagues, and help define the next generation of legal technology, we'd love to meet you.

## What You’ll Do

NetDocuments is seeking a Senior Software Engineer – Growth to join our AI Growth team and help build the systems that enable customers to understand, adopt, and realize value from AI across our platform. You’ll build and maintain backend services and data pipelines that power AI usage metering, reporting, billing integrations, and model availability. As part of a newly formed team, you’ll work closely with Product, AI, Business Intelligence, Finance, and Platform Engineering to solve complex technical and data challenges while helping establish the architecture and engineering practices that will support the team as it grows.

You will:

Design & Build

- Build and maintain production-grade backend services that support AI usage metering, reporting, billing integrations, and model availability.
- Design and develop data pipelines and event-driven systems that reliably process usage and product data at scale.
- Build cloud-native services using C#, AWS, and modern backend architecture patterns.
- Develop integrations across AI, product, data, billing, and platform systems.
- Write high-quality, well-tested code and actively participate in code reviews to improve engineering quality across the team.

System Design & Architecture

- Contribute to system design and architecture decisions across backend services, data pipelines, and integrations.
- Evaluate technical trade-offs and help establish scalable patterns as the AI Growth platform evolves.
- Design distributed systems using AWS services such as Lambda, DynamoDB, SQS, and S3.
- Contribute to event-driven architectures and data infrastructure supporting AI usage and product analytics.
- Help translate evolving product and business requirements into clear, scalable technical solutions.

Reliability & Operational Excellence

- Own the reliability and operational health of the services you build.
- Investigate and resolve production issues across backend services, integrations, and data pipelines.
- Monitor system health and identify opportunities to improve performance, reliability, and scalability.
- Build systems with production support, observability, and long-term maintainability in mind.

Cross-Functional Collaboration

- Partner with AI Tools, Business Intelligence, Finance, Platform Engineering, and Product teams on integrations and shared initiatives.
- Work with technical and non-technical stakeholders to understand requirements and translate them into engineering solutions.
- Surface technical trade-offs and help stakeholders understand the impact of architectural and implementation decisions.
- Support engineers through code reviews, pairing, and sharing technical context as the team grows.

Problem Solving & Ownership

- Take ownership of engineering work from initial requirements through implementation, deployment, and ongoing support.
- Break ambiguous or loosely defined problems into concrete, deliverable technical solutions.
- Connect engineering decisions to customer adoption, product usage, and broader business outcomes.
- Help establish technical practices and processes as the AI Growth team and its responsibilities mature.

## What You’ll Need to Be Successful

- Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
- 5+ years of professional software engineering experience building production-grade systems.
- Strong experience building distributed backend services using C# or a comparable backend language.
- Experience with AWS or Azure and modern cloud-native backend architecture patterns.
- Experience building or maintaining data pipelines, event-driven systems, or analytics infrastructure.
- Experience designing and operating reliable production services.
- Experience collaborating across engineering, product, data, or other technical teams to deliver integrated solutions.

What Will Make You Stand Out

- Experience building billing, metering, usage tracking, or rate-limiting systems.
- Experience with product analytics, instrumentation, or usage-based data systems.
- Experience with AWS services such as Lambda, DynamoDB, SQS, and S3.
- Experience with Snowflake, Kafka, or similar data and event-streaming technologies.
- Experience building systems that connect product usage data with commercial or billing workflows.

## What You’ll Love About NetDocuments

- The People!
- 90% healthcare premiums company covered
- HSA company contribution
- 401(k) match at 4% with immediate vesting
- Flexible PTO (typically 3 to 4 weeks a year)
- 10 paid holidays
- Monthly contributions for life activities & wellness
- Access to LinkedIn Learning with monthly dedicated time to explore
- Connection, access, and mentorship from exceptional leaders
- Growing company with opportunities for advancement
- Authenticity and accountability from leadership

## Compensation Transparency

The compensation range for this position is:  $145,000 - $165,000

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations.

## Equal Opportunity

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

## About NetDocuments

## Company Overview
- **One-liner**: NetDocuments is the world’s #1 trusted cloud-based intelligent document management and productivity platform built specifically for legal professionals.
- **Entity Type**: Private (Privately Held; backed by Warburg Pincus, Cove Hill Partners, and Frontier Growth with ~$30M total funding)
- **Headquarters**: Lehi, Utah, United States
- **Founded**: 1998
- **Founders**: Kenneth Duncan, Alvin Tedjamulia, Lee Duncan

## Core Business
- **Primary industries**: Legal technology, document management, SaaS
- **Target customers**: Law firms, corporate legal departments, government agencies (B2B, Enterprise, SMB)
- **Mission / Purpose**: “We help legal professionals do their best work.” — a mission embedded in the company’s DNA for 25+ years, focused on delivering a comprehensive, intelligent document management platform that improves productivity, security, and collaboration.

## Products & Services
- **NetDocuments Platform (Core DMS)**: Cloud-native document, email, and records management service accessible via web browser, with desktop and mobile apps. Includes metadata management, search, and workflow automation. (SaaS)
- **Legal AI Assistant**: An AI-powered front door that allows users to ask questions of one or hundreds of files and get instant, reliable answers. Part of the ndMAX Studio hub for AI and automation. (SaaS / AI)
- **ndMAX Studio**: A hub for AI and automation in legal work, offering ready-to-go AI apps for multiple legal use cases, educational videos, and demos. (SaaS)
- **Microsoft 365 Integration**: Real-time desktop and web co-authoring across Microsoft Office applications, with expanded integration capabilities. (Integration)
- **Compliance & Security Certifications**: FedRAMP-Authorized instance for government agencies; multiple ISO (27001, 27017, 27701, 27018) and SOC 2 (Type 2) certifications; compliance with GDPR, HIPAA, LGPD. (Service / Infrastructure)

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual Revenue ~$100M (latest estimate); Total Funding ~$30M
- **Notable Investors / Partners**: Warburg Pincus (parent company, led secondary market round in 2021), Cove Hill Partners (led secondary market round in 2019), Frontier Growth (led $25M venture round in 2014). Key partners include Microsoft.
- **Growth Signals**:
  - 7,000+ customers globally; 150+ customers using the intelligent DMS
  - Employee headcount grew 19.3% YoY to 448 employees (as of mid-2026)
  - 46 active job postings (up 206.7% YoY)
  - Expanded into 12 countries (UK, Australia, India, Canada, Brazil, etc.)
  - Acquired Afterpattern (2021) and Community (year not specified) to broaden capabilities

## Competitive Advantages
- **First-mover in cloud DMS**: Cloud-native for 25+ years, giving deep legal domain expertise and a mature, reliable platform (99.9% uptime).
- **Trust & Compliance**: FedRAMP-Authorized, ISO/SOC 2 certified, built-in compliance with GDPR, HIPAA, LGPD — a critical differentiator for law firms and government clients.
- **AI Innovation**: Legal AI Assistant and ndMAX Studio provide responsible, lawyer-inspired AI tools that address real business needs.
- **Ecosystem Lock-in**: Deep integrations with Microsoft 365 and a single system of record that serves as the backbone for legal workflows.
- **Customer Obsession**: 4x per week release cadence, continuous innovation based on customer feedback, and a “passion for people” culture.

## Strategic Focus
- **Intelligent Document Management**: Moving beyond basic DMS to an AI-driven platform that automates workflows and delivers instant answers.
- **Next-Generation Experiences**: Redesigning the UI based on Microsoft’s Fluent Design for a seamless, consistent experience across devices and OS.
- **Responsible AI**: Fast but responsible innovation, with a focus on reliability and trust (Legal AI Assistant, ndMAX Studio).
- **Global Expansion**: Operating in 12 countries and continuing to scale internationally.
- **Community & Giving Back**: Work Inspired Scholarship Program (nearly $100K awarded), partnership with Tech-Moms, Junior Achievement volunteer projects.

## Why Work Here
- **Culture & Values**: Employees voted NetDocuments a Top Workplace. Core values: “win together,” “passionate hard work,” “exploring new things,” “every interaction matters,” and “take personal ownership.” Monthly all-hands meetings, CEO coin awards, peer recognition platform.
- **Benefits**:
  - 90% covered health insurance (medical, dental, vision)
  - 401k with company match and no vesting period
  - Flexible PTO (average employee takes 3–4 weeks per year)
  - 6 weeks paid parental leave
  - Annual lifestyle spending allowance
  - Access to LinkedIn Learning
  - Company-paid life insurance and EAP
- **Work Environment**: Hybrid/office (HQ in Lehi, UT). Remote-friendly? Not explicitly stated, but global team suggests flexibility. Bi-annual reviews and merit increases.
- **Engineering Culture**: Emphasis on innovation, modern tech stack (Fluent UI, AI), and cross-team collaboration. Open roles include Staff Software Engineer, Data Architect, Principal AI Engineer, and AI Strategy Director.

## Sources
1. [NetDocuments Careers Page](https://www.netdocuments.com/company/careers/)
2. [NetDocuments Main Site](https://www.netdocuments.com/)
3. [NetDocuments Our People Page](https://www.netdocuments.com/company/our-people/)
4. [NetDocuments Our Strategy Page](https://www.netdocuments.com/company/our-strategy/)
5. [NetDocuments LinkedIn Company Profile](https://www.linkedin.com/company/netdocuments)

## Other roles at NetDocuments

- [Senior Sales Enablement Specialist](https://feeny.ai/job/senior-sales-enablement-specialist-netdocuments-united-kingdom-rfsd9sbt0bm8) — United Kingdom
- [Senior Account Executive, Public Sector](https://feeny.ai/job/senior-account-executive-public-sector-netdocuments-united-states-qjpckraje032) — United States
- [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-netdocuments-hyderabad-q1s4ne2pyv21) — Hyderabad, India
- [Prinicipal Software Engineer](https://feeny.ai/job/prinicipal-software-engineer-netdocuments-hyderabad-0tt7ptxndw14) — Hyderabad, India
- [Senior Product Manager](https://feeny.ai/job/senior-product-manager-netdocuments-hyderabad-2fjvp6cthp1a) — Hyderabad, India
- [Account Executive, Public Sector](https://feeny.ai/job/account-executive-public-sector-netdocuments-united-states-yc0n7webm1r2) — United States
- [Accountant](https://feeny.ai/job/accountant-netdocuments-lehi-5xck4h4zkzee) — Lehi, UT
- [Lead Product Manager](https://feeny.ai/job/lead-product-manager-netdocuments-lehi-n6mf9qkack59) — Lehi, UT
- [Platform Engineer](https://feeny.ai/job/platform-engineer-netdocuments-lehi-1shgpaa4wmm3) — Lehi, UT
- [Legal Engineer](https://feeny.ai/job/legal-engineer-netdocuments-lehi-trp5wze4943m) — Lehi, UT / -, United States