--- title: 'Senior Software Engineer, Backend (Infrastructure) at Otter.ai' canonical: 'https://feeny.ai/job/senior-software-engineer-backend-infrastructure-otter-ai-mountain-view-5qy0t4jgnzs0' type: 'job' last_seen: '2026-09-21' --- # Senior Software Engineer, Backend (Infrastructure) at Otter.ai - **Company:** Otter.ai - **Location:** Mountain View, CA - **Posted:** 2025-04-15 - **Last confirmed live:** 2026-09-21 - **Apply:** https://otter.ai/careers?gh_jid=6531802003 ## Job description The Opportunity Are you an experienced Senior Software Engineer, Backend (Infrastructure) looking to make a significant impact at the intersection of scalable web services and cutting-edge AI technologies? We're seeking a talented engineer to lead the development, deployment, and management of web services and infrastructure that empower AI-driven products and initiatives. As part of our dynamic engineering team, you'll collaborate closely with AI researchers, product managers, and technologists to deliver innovative solutions that transform the experiences of end-user professionals and enterprise clients across diverse industries. ## Your Impact - Take ownership of architecting scalable solutions utilizing technologies like MySQL, Vitess, Kafka, Cassandra, Redis, and big data platforms to support sophisticated AI applications and workflows. - Leverage your extensive experience in Python to build and enhance backend systems that seamlessly integrate with machine learning and AI models — and mentor junior engineers along the way. - Design and implement robust business logic using web frameworks such as Django, ensuring compatibility with AI components and integration with databases. - Write reusable, efficient, and maintainable code that underpins our high-performance web services and supports real-time AI analytics. - Collaborate closely with AI teams to streamline data pipelines, optimize model deployment, and ensure backend systems effectively support AI-based product features. - Drive technical decisions within your team and communicate effectively with stakeholders across multiple teams, clearly articulating technical strategies related to AI-enabled infrastructure. We're looking for someone who - Holds a Bachelor's, Master's, or Ph.D. in Computer Science or a related field. - Demonstrates strong expertise in databases, distributed systems, backend performance optimization, and familiarity with backend requirements for machine learning infrastructure. - Demonstrates a solid understanding of database internals, transactions, indexing, and experience in schema design optimized for AI data workloads. - Has 5+ years of experience in developing and architecting large-scale web services, preferably with exposure to supporting AI systems. - Possesses expert proficiency in Python or other programming languages such as Go, Java, or C++. - Has extensive experience with web frameworks like Django and is comfortable integrating systems with technologies such as MySQL, Redis, Elasticsearch, Kafka, and Cassandra, particularly in support of AI workflows. - Has hands-on experience deploying and managing services on AWS, particularly those interfacing with machine learning platforms. - Is driven by ownership and passionate about delivering impactful solutions from conception to deployment, especially in collaborative environments with AI-focused teams. - Brings substantial production server experience or equivalent backend expertise to the table. - Has excellent communication skills, a genuine curiosity for technology, and meticulous attention to detail. Nice to haves - Familiarity with HTTP, networking principles, and API design patterns beneficial to AI integrations. - Experience with operating systems, particularly Linux, and an understanding of their interactions with AI applications and services. ## About Otter.ai We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, [Otter.ai](http://otter.ai/) is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace.  We provide reasonable accommodations for qualified applicants throughout the hiring process. Accessibility & Accommodations Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process.  If you need assistance or an accommodation during any stage of the recruitment process, please contact hr@otter.ai at least 3 business days before your interview. *Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate. Salary range Salary Range: $185,000 to $230,000 USD per year. This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package. #LI-Hybrid ## About Otter.ai ## Core Business - **Primary industry/industries**: AI-powered meeting transcription and productivity software - **Target customers**: B2B – enterprises, teams, sales, recruiting, education, and media professionals - **Mission or purpose statement**: “Create smarter tools that free people up to do their best work.” ## Products & Services - **Otter Meeting Agent**: AI notetaker that joins meetings, records conversations, provides live transcription (multi-language), automated summaries, action items, and insights. Available as a desktop app (Mac/Windows) and mobile. Integrates with CRM, calendar, and can be queried via Otter AI Chat. - **Otter SDR Agent**: Handles live demos and booked meetings directly from a company’s website. - **Otter Recruiting Agent**: Provides real-time interview assistance, structured candidate insights, and automated follow-ups. - **Otter for Education**: Tailored transcription and note-taking for classroom or lecture settings. - **Otter for Media**: Optimized for content creation and media workflows. - **Otter AI Chat / MCP Server**: Connects meeting knowledge to AI chat tools like ChatGPT and Claude for deeper analysis and workflow automation. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metrics**: - Annual Revenue: $12.9M (estimated) - Total Funding: $73M - Headcount: 202 employees (+14.6% YoY) - **Notable Investors/Partners**: Spectrum Equity, Omega Venture Partners (lead Series B), Horizons Ventures, Draper Associates, DFJ DragonFund - **Growth Signals**: - 14.6% headcount growth year-over-year - 30 active job postings (up 36.4% monthly, 57.9% quarterly) - Expanding product lineup with specialized AI agents (SDR, Recruiting) - Operating in 7 countries (US, Canada, UK, Philippines, Vietnam, Brazil, India) ## Competitive Advantages - **Real-time, multi-language transcription** with speaker recognition and automated summaries – differentiates from basic recording tools. - **Enterprise-grade security and governance** (compliance controls, data governance). - **Integrated AI chat** that surfaces meeting knowledge across connected apps (CRM, MCP Server). - **Specialized agents** (SDR, Recruiting) that automate workflows beyond note-taking. - **High user satisfaction** (4.6/5 product rating) and strong employer brand (4.5/5 on Glassdoor, Great Place to Work certified). ## Strategic Focus - Scaling AI capabilities beyond transcription into proactive meeting intelligence and workflow automation. - Expanding enterprise adoption with tailored agents for sales, recruiting, and education. - Deepening integrations with CRM and AI chat ecosystems (ChatGPT, Claude) to become a “Conversational Knowledge Engine.” - Growing headcount and hiring across engineering, product, sales, marketing, and data science. ## Why Work Here - **Hybrid work model**: Mix of in-office (Mountain View and San Francisco) and remote days; quarterly Bay Area gatherings. - **Compensation**: Highly competitive salaries, equity option packages, 401(k) plan. - **Time off**: Minimum 15 days PTO, 18 weeks maternity leave, 8 weeks paternity leave. - **Health & wellness**: Comprehensive medical, dental, vision, life insurance, disability from day one. - **Office perks**: Free parking, pet-friendly, on-site fitness center, putting green, bocce court, unlimited snacks. - **Culture**: Values include Be Authentic, Think Team, Create Delight, Build Fast, Push Limits. High employee satisfaction (4.5/5 on Glassdoor) and Great Place to Work certified. - **Engineering culture**: Strong technical talent pool (alumni from Google, Meta, Apple, Uber, AWS); 104 employees in technical roles (37% of workforce). ## Sources 1. [otter.ai (main site)](https://otter.ai/) 2. [otter.ai careers page](https://home.otter.ai/careers) 3. [LinkedIn company page](https://www.linkedin.com/company/otter-ai) 4. [Indeed company profile](https://www.indeed.com/cmp/Otter.ai) ## Other roles at Otter.ai - [Head of Brand & Storytelling](https://feeny.ai/job/head-of-brand-storytelling-otter-ai-san-francisco-5xgn38h5cp4g) — San Francisco, CA - [Senior Applied Scientist, Speech](https://feeny.ai/job/senior-applied-scientist-speech-otter-ai-mountain-view-x076bttmnk8j) — Mountain View, CA - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-otter-ai-mountain-view-6tpbnd4r7qek) — Mountain View, CA - [Account Executive, Higher Education](https://feeny.ai/job/account-executive-higher-education-otter-ai-san-francisco-9f9zrr3qxdmg) — San Francisco, CA - [Staff Software Engineer, Backend (Infrastructure)](https://feeny.ai/job/staff-software-engineer-backend-infrastructure-otter-ai-seattle-washington-2wcjazhsn6d9) — Seattle Washington, United States - [Senior Software Engineer, Backend (Infrastructure)](https://feeny.ai/job/senior-software-engineer-backend-infrastructure-otter-ai-seattle-washington-nmgena38kd7c) — Seattle Washington, United States - [Software Engineer, AI Agent & LLM](https://feeny.ai/job/software-engineer-ai-agent-llm-otter-ai-mountain-view-3zdqcxnm8800) — Mountain View, CA - [Senior Software Engineer, AI Agent & LLM](https://feeny.ai/job/senior-software-engineer-ai-agent-llm-otter-ai-mountain-view-61x0wsgq1ksq) — Mountain View, CA - [Senior Solution Architect](https://feeny.ai/job/senior-solution-architect-otter-ai-mountain-view-qnsafvy4xncg) — Mountain View, CA - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-otter-ai-phoenix-arizona-5e5w8kjvzfwf) — Phoenix Arizona, United States