---
title: 'Senior Software Engineer at Bikky'
canonical: 'https://feeny.ai/job/senior-software-engineer-bikky-new-york-qtwhb59x9j2q'
type: 'job'
last_seen: '2026-09-10'
---

# Senior Software Engineer at Bikky

- **Company:** Bikky
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-02-25
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.gem.com/bikky/am9icG9zdDqBgAV6R5An0LWf8Ua8v-s_

## Job description

## About Bikky

Restaurants are the heart of our communities - where we go to celebrate life’s memorable moments with those we love, and find comfort and familiarity in the world. But while the digital and data revolutions have transformed other parts of commerce and hospitality, restaurants haven’t had the same opportunity. The result has been an industry that’s - on average - had their profit margins shrink by 5x over the past 20 years.

Bikky was founded on the belief that restaurants deserve the same access to data as the largest, most sophisticated businesses in the world. We believe that data can fundamentally transform the economic model of the entire restaurant industry - producing better businesses, more jobs, and stronger communities.

Bikky is based in New York City and has raised over $26 million in funding to date, most recently with a Series B in 2026. We’re proud to serve thousands of restaurant locations across the U.S., including major brands like Bojangles, Dave’s Hot Chicken, and Long John Silver’s.

## About the role

As a Senior Software Engineer at Bikky, you’ll play a key role in shaping the future of our technical systems. Your work will span our entire platform - across data visualization, marketing workflows, AI powered analytics, and infrastructure. We’re working at scale and are growing rapidly, but our team is still small and tightknit. You’ll be trusted to take ownership over large sections of our stack and evolve them to meet the future needs of the business.

On any given day you might:

- Contribute to our in-house data visualization framework, enabling our customers to build custom dashboards.
- Expand our data ingestion pipeline, which processes millions of orders, payments, and guests a day.
- Deepen our AI powered Data Assistant, helping non-technical users answer data questions. While doing so, you’ll push the boundaries of how AI can be used in analytics.
- Support your peers by investing in our engineering practices to enable exceptional, high quality, productivity at scale.
- Design and scope the next generation of one of our core capabilities across infrastructure, platform, and applications.

## About you

Our engineering culture is pragmatic and low ego, with a high bar for ourselves and the quality of our work. We’re looking for engineers that thrive in an autonomous environment, instinctively take deep ownership, and are clear communicators.

The ideal candidate will have:

- 6+ years of professional software engineering experience.
- Strong fundamentals across backend and frontend.
- Experience with - or desire to learn - AI enabled engineering practices.
- Experience with our stack (React, TypeScript, Python, PostgreSQL) is a plus but not required.

That said, we want to talk with exceptional candidates from any background. If you feel you’re a great fit for the role, please reach out even if you don’t meet all of the points above.

## Why us

At Bikky, you’ll work on challenging problems that matter to real businesses while building a product used by some of the best-known restaurants in the country. We work at the intersection of a unique set of technical constraints that you’ll help us solve. And you’ll do it in service of a deeply deserving customer base - restaurant operators have been underserved by the technical community and deserve better tools.

Along the way, you’ll work with a fully senior/staff level team. Your teammates have deep experience in their respective domains and we’re a low drama, high productivity team. Many of us are startup veterans and we feel we’re working at an “adult’s startup” - all the benefits of being at an early stage company without the chaos.

## Perks and Benefits

- $160,000 - $250,000 annual salary. Estimated salary range is inclusive of multiple levels and will be narrowed in the interview process.
- Generous equity compensation
- Top tier health insurance including medical, vision, and dental
- Ability to participate in a 401k
- Bikky offers a hybrid working environment. For candidates in New York City, we have an office where the team works 3-4 days per week.
- Flexible vacation policy

## About Bikky

## Company Overview
- **One-liner**: Bikky is a customer data platform (CDP) built exclusively for multi-unit restaurant brands, enabling them to unify data from across their operations to drive marketing, menu, and guest experience decisions.
- **Entity Type**: Private (Venture-backed; $18.3M total funding)
- **Headquarters**: New York, New York, United States
- **Founded**: 2020
- **Founders**: Abhinav Kapur (CEO), John Lucas (CTO), Chris Thompson (Head of Revenue)

## Core Business
- **Primary Industry**: Customer Data Platform (CDP) / Restaurant Technology / Marketing Analytics
- **Target Customers**: B2B — specifically large, multi-unit restaurant brands (e.g., Bojangles, MOD Pizza, Dave’s Hot Chicken, Long John Silver’s)
- **Mission/Purpose**: To provide restaurants with the same powerful analytical tools and data insights as the largest, most sophisticated businesses in the world.

## Products & Services
- **[Bikky CDP Platform]**: A SaaS platform that unifies data from POS systems, online ordering, payment processors, and loyalty programs to build a single source of truth for guest data. Key features include:
  - **Guest Profiles** – unified customer view across all channels
  - **Guest Lifecycle Tracking** – manage acquisition, retention, and reactivation
  - **Menu Analysis** – measure performance of menu items and pricing
  - **Marketing Automation** – segment audiences and trigger personalized campaigns
  - **Reporting & Dashboards** – real-time, data-driven insights for C-suite to marketing teams

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric – Total Funding**: $18.3 million (across 6 rounds)
- **Key Metric – Annual Revenue**: $2.9 million (estimated)
- **Key Metric – Scale**: Platform processes **$30 billion** in annual transactions, covers **5,000+ locations**, and tracks **320 million guests**
- **Notable Investors**: Equal Ventures (lead), Gutter Capital (lead), with participation from others across seed and pre-seed rounds
- **Growth Signals**:
  - Employee headcount grew **26.1% YoY** (+12 people) to 41 employees
  - LinkedIn followers grew **46.5% year-over-year**
  - Trusted by major national restaurant brands (Bojangles, MOD Pizza, Dave’s Hot Chicken, Long John Silver’s)
  - Revenue of $2.9M with $18.3M in funding indicates strong product-market fit and runway

## Competitive Advantages
- **Restaurant-Exclusive Focus**: Unlike horizontal CDPs (e.g., Segment, mParticle), Bikky is purpose-built for the unique data challenges and workflows of multi-unit restaurant operators.
- **Deep Integrations**: Connects with all major in-store and off-premise channels (POS, online ordering, loyalty, payments) out of the box, reducing implementation time.
- **End-to-End Guest Intelligence**: Bridges the gap between raw transaction data and actionable marketing/menu decisions, enabling brands to measure the ROI of every decision on guest behavior and lifetime value.

## Strategic Focus
- **Product Expansion**: Continuing to deepen integrations and analytics capabilities for the restaurant vertical.
- **Customer Acquisition**: Scaling the customer base beyond current ~5,000 locations by targeting more large, multi-unit chains in the U.S.
- **Talent Growth**: Actively hiring for senior product, engineering, and customer success roles to support product development and customer retention.

## Why Work Here
- **High-Impact Startup**: Join a small, growing team (41 people) where individual contributions have outsized impact on the product and company trajectory.
- **Culture & Values**: The company emphasizes a culture of “data and a whole lot of empathy,” focusing on both quantitative rigor and user-centric design.
- **Compensation & Perks**: Rated **4.5/5.0** on employer review sites; offers **company equity**, **401(k)**, **dental/health insurance**, **FSA**, **generous PTO**, paid holidays, and paid sick days.
- **Work Model**: **Hybrid** — employees in New York City work from the office 2-3 days per week, with flexibility. Remote program available.
- **Engineering Culture**: Building a complex data platform that integrates with multiple third-party systems (POS, payment, loyalty) — strong opportunity for engineers interested in data pipelines, APIs, and real-time analytics at scale.
- **Current Openings (as of search)**: Senior Software Engineer, Senior Product Designer, Director of Customer Success — all based in New York City.

## Sources
1. [LinkedIn – Bikky](https://linkedin.com/company/bikky-inc)
2. [Bikky About Us](https://bikky.com/about-us)
3. [Bikky Careers](https://www.bikky.com/careers)
4. [Gem Jobs – Bikky](https://jobs.gem.com/bikky)
5. [Built In NYC – Bikky](https://builtin.com/company/bikky)

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