--- title: 'Senior Software Engineer, Data Operations - PDEGO at Sony Music' canonical: 'https://feeny.ai/job/senior-software-engineer-data-operations-pdego-sony-music-london-pe4b4ptax3fa' type: 'job' last_seen: '2026-11-04' --- # Senior Software Engineer, Data Operations - PDEGO at Sony Music - **Company:** Sony Music - **Location:** London, United Kingdom - **Posted:** 2026-10-29 - **Last confirmed live:** 2026-11-04 - **Apply:** https://job-boards.greenhouse.io/sonymusicentertainment/jobs/8917933002 ## Job description At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we're committed to artistic integrity, transparency, and entrepreneurship. Sony Music Entertainment is a member of the Sony family of global companies. Sony Music's Product Design Engineering and Global Operations (PDEGO) team is looking for a Senior Software Engineer, Data Operations to own the reliability, observability, and operational health of our data platform What you'll do: - Build and maintain monitoring systems, alerting pipelines, and health dashboards that give the team real-time visibility into platform status - Take an active role in production incident response - help triage, contribute to resolution, communicate clearly to stakeholders, and document post-mortems - Identify and build automation for repetitive operational work - access requests, backfill coordination, and pipeline health checks - to improve team throughput over time - Work on Snowflake infrastructure through Terraform - contributing to access controls, cost monitoring, and warehouse configuration - Collaborate with Data Engineering on system design and code reviews with reliability and operability in mind - Write and maintain runbooks, incident response playbooks, and platform documentation - Support analyst enablement by improving platform reliability, query performance, and data accessibility across global teams - Suggest and implement improvements to team tooling, processes, and operational practices Who you are: - 6-8+ years in software engineering with meaningful experience in SRE, platform engineering, or data infrastructure roles - Proven record of contributing to production incident response, including stakeholder communication and post-incident analysis - Deep understanding of monitoring and observability: alerting design, SLO definition, dashboards, and root cause analysis across distributed systems - Hands-on experience with Snowflake or equivalent data warehouse at an operational level - access management, cost governance, performance tuning - Experience with infrastructure-as-code; Terraform experience strongly preferred - Strong debugging skills across cloud infrastructure, data pipelines, and distributed systems - Familiarity with data pipeline tooling (Fivetran, dbt, Airflow, or equivalent) - AWS experience preferred - Clear, proactive communicator - comfortable translating technical incidents to business and analyst stakeholders without jargon - Motivated to reduce toil through automation and scalable process - not just absorb operational load, but systematically eliminate it - Interested in music and learning the intricacies of the music business What we give you: - You join a vibrant global community with the opportunity to channel your passion every day - A modern office environment designed for you, empowering you to bring your best - Investment in your professional growth and development enabling you to thrive in our vibrant community - The space to accelerate progress, positively disrupt and create what happens next - We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives - We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There’s also time off over winter break ## Equal Opportunities As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity. We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability. Privacy Policy Please click [here](http://tools.sonymusiccreative.com/privacy/PCP_UK.pdf) to read our privacy policy before beginning the application process as you will need to agree to the terms of the policy before submitting your information. Please note that applicants must be at least 18 years of age. ## About Sony Music ## Company Overview - **One-liner**: Sony Music Entertainment is the recorded music and publishing arm of Sony Group, managing a global roster of artists and a vast catalog of music while operating one of the industry’s leading record labels and distribution platforms. - **Entity Type**: Private (Wholly owned subsidiary of Sony Group Corporation) - **Headquarters**: New York, New York, United States - **Founded**: 1991 (as Sony Music Entertainment, following the acquisition of CBS Records) - **Founders**: Not applicable (corporate division of Sony Group) ## Core Business - **Primary industry**: Music – Recorded music, music publishing, artist services, and distribution. - **Target customers**: B2B (streaming services, advertisers, film/TV studios); B2C (music fans via streaming, live events, merchandise); Enterprise (brand partnerships, sync licensing). - **Mission statement**: “To shape what is coming next in music, technology, and culture” and “entertain and move people.” ## Products & Services - **Record Labels (Columbia, Epic, RCA, Arista Nashville, etc.)**: A&R, recording, marketing, and promotion of artists across all genres. - **Music Publishing (Sony Music Publishing)** : Administration of song rights, sync licensing, and songwriter development. - **Distribution & Artist Services (The Orchard, AWAL)** : Digital distribution, marketing, and global reach for independent artists and labels. - **Direct-to-Consumer (D2C)**: Merchandising, fan engagement platforms, and e‑commerce (Three Ten Merch, The Merch Collective). - **Podcasting & Content**: Original podcast production and ad sales (Global Podcasting division). - **Film & TV Sync**: Licensing music for media (SyncShop, Business & Legal Affairs teams). ## Market Standing - **Valuation / Market Cap**: Not disclosed (private subsidiary); Sony Group Corporation’s music segment reported revenue of approximately ¥1.6 trillion (~$10.6 billion) for FY2024 (ended March 2025). - **Key Metric**: Annual Revenue (music segment) – ~$10.6 billion (FY2024) – as reported by Sony Group. - **Notable Investors / Partners**: Parent company Sony Group Corporation; strategic partnerships with streaming platforms (Spotify, Apple Music, YouTube Music), film studios, and global brands. - **Growth Signals**: Continued expansion through acquisitions (AWAL, Alamo Records, Somethin’ Else); growing podcast and D2C revenue; investment in emerging technology (AI, immersive audio); global headcount of thousands with active hiring across 20+ countries. ## Competitive Advantages - **Vast, iconic catalog**: Ownership of the world’s largest music catalog (over 5 million songs) and rights to legendary artists (Bob Dylan, Bruce Springsteen, Queen, etc.). - **End‑to‑end artist ecosystem**: From A&R and recording to publishing, distribution, merchandise, and sync – all under one roof. - **Global scale & Sony synergy**: Access to Sony’s electronics, gaming (PlayStation), and entertainment divisions for cross‑promotion and technology innovations. - **Deep industry relationships**: Long‑standing ties with streaming services, radio, live events, and media partners. ## Strategic Focus - **Digital transformation**: Expanding direct‑to‑consumer channels, fan‑data analytics, and personalized experiences. - **Emerging technology**: Investment in AI‑assisted music creation, spatial audio, and virtual concerts. - **Global growth**: Strengthening presence in high‑growth markets (India, Latin America, Africa) via local labels and partnerships. - **Diversified revenue**: Growing non‑streaming income through sync licensing, brand partnerships, podcasting, and live events. ## Why Work Here - **Culture**: “Honour the creative journey” – a collaborative, creative environment that values insight, integrity, and imagination. - **Career development**: Award‑winning 12‑month paid internship programs, global mobility, and internal learning opportunities. - **Remote / Hybrid / Office**: Roles are posted for both in‑office (New York, Nashville, Los Angeles, London, Mumbai, Warsaw) and remote positions – policy varies by team and function. - **Perks**: Competitive compensation, benefits, access to a global music community, and the chance to work directly with top artists. - **Engineering & Data**: Growing data analytics, security, and engineering teams (e.g., Label Analytics, Cyber Security, Automation) – tech roles are integrated into a creative business. ## Sources 1. [Sony Music Global Job Board (Greenhouse)](https://job-boards.greenhouse.io/sonymusicentertainment/jobs/8239876002) 2. [Sony Music Careers](https://careers.sonymusic.com/jobs/) 3. [Inside Sony Music – Introducing Sony Music Careers](https://www.sonymusic.com/inside-sony-music/introducing-sony-music-careers/) 4. [Careers FAQ – Sony Music Careers](https://careers.sonymusic.com/how-we-hire/frequently-asked-questions/) 5. 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