--- title: 'Senior Software Engineer (Dev Platform) at Iterable' canonical: 'https://feeny.ai/job/senior-software-engineer-dev-platform-iterable-lisbon-vzb3r79ndhxw' type: 'job' last_seen: '2026-09-07' --- # Senior Software Engineer (Dev Platform) at Iterable - **Company:** Iterable - **Location:** Lisbon, Portugal - **Work type:** hybrid - **Posted:** 2026-08-05 - **Last confirmed live:** 2026-09-07 - **Apply:** https://job-boards.greenhouse.io/iterable/jobs/8093047 ## Job description Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, SeatGeek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from any source, design seamless cross-channel experiences, and optimize engagement with Nova Intelligence, the AI layer of our platform, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values to life every day: Be an Owner, Growth Mindset, Run as One, and Transparency. And the market has noticed: G2 recognizes Iterable as a Leader globally, spanning the Americas, EMEA, APAC, ANZ, and Latin America, with category leadership in Personalization, Marketing Automation, Push Notifications, and Mobile Marketing, and a 4.5/5-star rating from hundreds of users. Gartner named Iterable a Challenger in the Gartner Magic Quadrant for Multichannel Marketing in both 2024 and 2025. We’ve also earned TrustRadius Top Rated honors in 2024 and 2025, were named a TrustRadius Buyer’s Choice for 2026, and were featured in Snowflake’s Modern Marketing Data Stack 2026. With a global presence that includes offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide, we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our [Culture](https://iterable.com/culture/) and [About Us](https://iterable.com/company/) pages. Let’s shape the future of customer engagement together! As a Senior Software Engineer on the Developer Platform Team, you will improve the platform foundations that Iterable engineers rely on to build, test, deploy, and operate services safely at scale. Your work will span the developer workflow end-to-end: from Scala, Bazel, and CI systems, through deployment workflows and self-service platforms, down to the Kubernetes and cloud infrastructure that make those experiences reliable in practice. This is a hands-on senior engineering role for someone who is equally comfortable improving the inner loop for developers and owning the production platform systems behind it. You will lead high-leverage projects across build, test, deployment, and runtime infrastructure; drive work that reduces developer friction while improving reliability and cost efficiency; and partner closely with product engineering, infrastructure, security, and SRE to turn platform pain points into durable solutions. - Own the developer delivery path end to end: Improve the systems engineers' use to build, test, package, deploy, and validate changes with confidence across local development, CI, and production rollout workflows. - Lead shared engineering foundations: Evolve common libraries, build patterns, service templates, internal platform capabilities, and paved-path workflows that many teams depend on. - Improve CI performance, capacity, and reliability: Drive improvements to build and test feedback loops, runner health, workload placement, and failure isolation so engineers get faster, more predictable results. - Strengthen deployment and release infrastructure: Own and improve the control-plane systems that underpin delivery, including GitOps workflows, rollout orchestration, self-service deployment tooling, and the operational paths used to debug and recover production changes. - Take ownership of platform runtime infrastructure: Help operate and improve the Kubernetes and cloud infrastructure that underpins the engineering workflow, including cluster behavior, node-pool strategy, workload scheduling, access patterns, and reliability guardrails. - Turn recurring friction into durable leverage: Diagnose repeated failure modes across build, CI, deploy, and runtime systems, then solve them through automation, better defaults, observability, documentation, and platform product improvements. - Use AI to accelerate platform engineering safely: Apply tools like Cursor, Claude, and agentic workflows to codebase migrations, CI triage, platform automation, and internal tooling development with strong verification and guardrails. - Partner across engineering with senior ownership: Work closely with service teams and technical leaders to guide adoption, explain trade-offs, lead migrations, and make the paved path easier to use over time. ## What We're Looking For We prioritize strong software engineering fundamentals, systems thinking, and the ability to own ambiguous, cross-cutting platform problems from diagnosis through rollout. You do not need to have used our exact stack, but you should be comfortable learning deeply, operating in shared production systems, and building tools and infrastructure that other engineers depend on every day. - Strong software engineering fundamentals in Scala, Java, Kotlin, or another production language; able to read, modify, test, and review service code in a large shared codebase. - Experience owning a developer platform or infrastructure systems, such as build platforms, CI/CD, deployment tooling, internal developer portals, Kubernetes platforms, or cloud runtime infrastructure. - Strong working knowledge of build systems and delivery workflows; familiarity with Kubernetes, GitHub Actions, ArgoCD, Backstage, Bazel, EngFlow - Ability to debug complex failures that cross boundaries between application code, build tooling, CI runners, deployment systems, Kubernetes, and cloud infrastructure. - Experience leading migrations or foundational platform changes with a meaningful blast radius, including rollout planning, risk management, communication, and follow-through on adoption. - Product-minded approach to internal platform engineering; you care about usability, feedback loops, self-service, operational clarity, and whether platform investments make engineers faster and more confident. - Comfort using AI tools such as Cursor, Claude, or similar systems for real engineering work, including codebase exploration, migration support, test generation, CI triage, and agent orchestration. - Good judgment about AI-assisted automation: able to break complex tasks into plans, prompts, verification steps, and review loops with appropriate human oversight and safety guardrails. - Clear communicator who can work across product engineering, infrastructure, and security teams, explain trade-offs, keep stakeholders informed, and make steady progress in ambiguous technical areas. ## What we offer - Competitive salaries & meaningful equity - Private Medical Insurance - Life/Risk Assurance - Meal Allowance: 8.55€ per day - Community Days (days for us to give back to the community) - Paid Annual Leave (22 days) - Global Lifestyle Reimbursement Account - Paid Sabbatical - Complete laptop workstation The base salary range for this position in Lisbon, Portugal, is €66,500 – €88,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role.The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: - Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. - Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). - Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: - Official Iterable website, Careers page: https://iterable.com/careers/ - Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records. ## About Iterable ## Company Overview - **One-liner**: Iterable is an AI-powered customer engagement platform that enables brands to deliver real-time, personalized marketing experiences across channels. - **Entity Type**: Private (Series E, total funding $342.2M) - **Headquarters**: San Francisco, California, United States (additional offices in Denver, London, Sydney, Lisbon) - **Founded**: 2013 - **Founders**: Andrew Boni (co‑founder, former CEO 2021–2025) ## Core Business - **Primary industry**: Software Development / Customer Engagement & Marketing Technology - **Target customers**: B2B, mid‑market to enterprise brands (e.g., DoorDash, Calm, Fender, Priceline, Box) - **Mission / purpose**: “Make meaningful customer connections possible for every brand” – enrich relationships between consumers and brands, empower marketers, and unite a team capable of bringing that vision to life. ## Products & Services - **Iterable AI Customer Engagement Platform**: Cloud-based SaaS that unifies behavioral, product, and engagement data to orchestrate personalized, real‑time cross‑channel campaigns. Supports email, push, SMS, in‑app, and more. - **Nova Intelligence Layer**: AI‑driven decisioning that continuously evaluates behavioral signals to recommend the next best action. Includes agents for building audiences, journeys, and optimizing performance. - **Enterprise‑grade infrastructure**: Built for scale, security, and reliability – trusted by brands running trillions of customer interactions. ## Market Standing - **Valuation / Market Cap**: Not disclosed (private company) - **Key Metric**: Annual revenue estimated at $60.3M (LinkedIn data, 2025); total funding raised $342.2M across 6 rounds (seed to Series E, 2013–2021) - **Notable Investors/Partners**: Viking Global Investors (led Series D), Index Ventures (led Series B), plus over 20 other institutional investors. Strategic partners include Salesforce and Tableau (via leadership background). - **Growth Signals**: - Headcount: 567 employees (+9.8% YoY) - Active job postings: 112 (up 409% year‑over‑year) - Global presence: offices in 5 countries (US, UK, Portugal, Australia, India/Philippines) - Recent CEO transition: Sam Allen joined as CEO in 2025, succeeding co‑founder Andrew Boni ## Competitive Advantages - **Real‑time AI decisioning**: Nova layer adapts messages dynamically based on live customer behavior and performance signals, reducing manual work for marketers. - **Enterprise scale & governance**: Built to handle trillions of interactions with strict compliance and security controls, appealing to large brands. - **Culture of ownership & speed**: Values such as “Be an Owner” and “Growth Mindset” foster fast iteration and accountability. - **Strong developer and marketer community**: Trusted by 1,000+ brands like DoorDash, Calm, and Fender. ## Strategic Focus - **Deepening AI capabilities**: Continued investment in Nova agents to automate audience building, journey optimization, and performance analytics. - **Global expansion**: Growing international offices (Lisbon, London, Sydney) to support a remote‑first workforce and serve a global customer base. - **Enterprise go‑to‑market**: Targeting larger accounts with multi‑channel, real‑time engagement solutions. - **Culture and talent**: Maintaining a high‑trust, people‑first environment to attract and retain top engineering and marketing talent. ## Why Work Here - **Culture**: Values‑driven (Run as One, Be an Owner, Transparency, Growth Mindset) with a strong emphasis on inclusion, belonging, and empowerment. Employee‑led Affinity Groups (Women’s Network, Black @ It, Pride, etc.). - **Remote‑first policy**: “Contributions aren’t bound by location.” Global remote culture with physical hubs in San Francisco, Denver, London, Sydney, and Lisbon. Coworking stipends available for remote employees. - **Benefits & perks**: - US: Medical/dental/vision, flexible time off, paid parental bonding leave, paid sabbatical, Calm membership, lifestyle reimbursement account, equity. - UK/Portugal/Australia: Similar packages including private insurance, paid sabbatical, remote work allowances. - **Engineering culture**: “High‑agency, high‑trust” environment – engineers own outcomes, iterate quickly, and are encouraged to take calculated risks. - **Recruiting process**: Values‑based interviewing, objective evaluation, and a commitment to candidate experience (transparency, empathy). ## Sources 1. [Iterable Company Page](https://iterable.com/company/) 2. [Iterable Homepage](https://iterable.com/) 3. [Iterable Careers Page](https://iterable.com/careers/) 4. [Iterable Culture Page](https://iterable.com/culture/) 5. 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