--- title: 'Senior Software Engineer (Fullstack) at Clarion' canonical: 'https://feeny.ai/job/senior-software-engineer-fullstack-clarion-new-york-1pgsrev07z5r' type: 'job' last_seen: '2026-09-07' --- # Senior Software Engineer (Fullstack) at Clarion - **Company:** Clarion - **Location:** New York, NY - **Compensation:** $185k–$225k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-02-22 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/clarion/c41dc917-4f88-4d64-8831-37ca58339e31 ## Job description ## ABOUT CLARION At Clarion, we’re rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30–40% of patient calls, while staff are overwhelmed by administrative work. We believe AI agents should handle these workflows—scheduling, billing, prescription refills, and follow-ups—so healthcare teams can focus on actual patient care. We’re building the communication infrastructure modern healthcare needs. Our AI agents don’t just answer calls—they complete workflows end-to-end, ensuring patients never go unheard. To date, we’ve handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Clarion was founded by a Stanford/Harvard-trained physician (founding team at Two Chairs and Ophelia) and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. We’ve raised $10M from Accel, Y Combinator, Sequoia (Scout), and leading healthcare founders. We’re an in-person team in New York, moving fast to solve one of healthcare’s most critical problems. ## WHY THIS ROLE IS SPECIAL - Real traction, early-stage impact: Dozens of paying customers, rapidly growing revenue, and the chance to shape core systems at an inflection point. - Mission-critical problem: Healthcare communication failures affect millions daily—your work directly improves patient access and outcomes. - Elite technical context: Work closely with founders who deeply understand both healthcare operations and advanced AI systems, enabling fast decisions and real ownership. ## WHAT YOU’LL OWN - Lead the deployment, performance, and reliability of AI agents operating in live, high-stakes healthcare environments. - Architect and scale full-stack systems integrating with EHRs, legacy healthcare platforms, and real-time voice infrastructure. - Drive technical strategy for customer-facing solutions, collaborating with product and engineering to translate client needs into scalable architecture. - Mentor engineers and set standards for code quality, testing, security, and HIPAA-compliant development. - Shape product roadmap by identifying systemic challenges in customer workflows and proposing high-leverage technical solutions. ## INTERESTING TECHNICAL CHALLENGES - Generative AI at Scale: Design and operate production systems using LLMs with rigorous safety, alignment, and real-time monitoring at enterprise scale. - Real-time voice infrastructure: Build ultra-low-latency systems supporting thousands of concurrent calls with 99.99% uptime. - Fragmented healthcare systems: Design resilient abstraction layers across modern APIs and legacy platforms while maintaining security and compliance. - Highly Personalized Experiences: Develop adaptive AI that retains patient context across sessions, personalizes tone and flow, and delivers conversations indistinguishable from human care. ## WHAT WE’RE LOOKING FOR - 5+ years of experience designing, building, and scaling production systems in high-reliability environments. - Strong full-stack expertise with Node.js, TypeScript, React, and PostgreSQL, plus solid system design instincts. - High ownership and agency—you thrive in ambiguity and take responsibility for outcomes. - Proven ability to mentor engineers, lead cross-functional efforts, and communicate technical trade-offs clearly. You’ll be a great fit if you enjoy owning complex systems end-to-end, solving hard problems under real-world constraints, and working closely with customers and teammates to deliver mission-critical software. ## INTERVIEW PROCESS We move quickly and communicate clearly at every stage: - Intro Chat (30 min, Virtual): Background, role context, and leadership philosophy. - Technical Deep Dive (1 hr, Virtual): System design and architecture with the CTO and a senior engineer. - Onsite Team Day (Half Day, NYC): Collaborate on real problems, present a past project, meet the team, and assess mutual fit. Decisions are typically made within 24 hours of each stage. ## About Clarion ## Company Overview - **One-liner**: Clarion provides an AI communication layer for healthcare, automating phone-based workflows like scheduling, referrals, and prescription refills with conversational AI agents. - **Entity Type**: Private (seed-stage; raised $5.5M in funding) - **Headquarters**: New York, New York, United States - **Founded**: 2023 - **Founders**: Ryan Gallagher (CEO) and Jeffrey Lamothe (CTO) ## Core Business - Primary Industry: Healthcare technology / AI-powered patient communication - Target Customers: B2B – virtual care companies, health systems, large insurance plans (e.g., a $5B health insurer), and clinics - Mission: “Reimagine care delivery for modern healthcare… by making it effortless to access and receive care” using AI to streamline scheduling, refills, and referral ingestion. ## Products & Services - **Clarion AI Voice Agent**: A 24/7 conversational AI that handles inbound phone calls, texts, and web interactions for scheduling, rescheduling, billing/insurance questions, prescription refills, and post-visit check-ins. Integrates with EHR and IVR systems. - **Schedule Management**: Automates booking, rescheduling, and backfill of cancellations, cutting no-shows by ~50%. - **Referral Ingestion**: Automatically follows up on new patient referrals to book appointments within hours. - **Billing & Insurance**: Handles coverage inquiries and payment questions naturally, without hold music or back-and-forth. - **Live Dashboards & Analytics**: Provides real-time insights into patient needs, interaction quality, and automation performance. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total funding of $5.5M (some sources cite $5.4M – see Sources) - **Notable Investors**: Accel, Y Combinator, Sequoia (scout), plus healthcare founders from Ophelia, Medallion, and Counsel Health - **Growth Signals**: - 12 employees (+566.7% YoY headcount growth) - Handled “millions of patient interactions” - Customers span virtual care companies, health systems, and a $5B health insurer - Proof points: 71% reduction in admin staff costs, 59% decrease in hold time, 50% reduction in no-shows ## Competitive Advantages - **Domain-specific AI agents** that deliver human-like, empathetic conversations tailored to healthcare workflows. - **End-to-end automation** of complex tasks (scheduling, refills, referrals, billing) rather than simple chatbots. - **EHR/IVR integrations** and enterprise-grade security with complete audit trails for HIPAA compliance. - **Clinician-led founding team**: CEO Ryan Gallagher is a Stanford/Harvard-trained physician who co-founded Two Chairs and Ophelia; CTO Jeffrey Lamothe built voice AI at Amazon Alexa and led AI/ML teams at Salesforce. ## Strategic Focus - Scale the AI front office platform to more healthcare providers and health systems. - Continue deepening integration with practice management and EHR systems. - Expand language and channel support (voice, SMS, web) while maintaining high automation and patient satisfaction. - Grow the engineering and go-to-market teams to support rapidly increasing customer demand. ## Why Work Here - **Culture**: “We blend our clinical experience and technical depth to build a category-defining company.” Values include innovation, empathy, and rigorous execution. - **Work Policy**: In-office in New York City (Modern NYC office with stocked kitchen and weekly team lunches) - **Perks & Benefits**: - Meaningful early-stage equity and competitive salary - Comprehensive medical, vision, and dental coverage - Flexible time off policy - Company laptop and tools - Annual team offsites and regular social events - **Engineering/Team Environment**: Small, high-impact team with founding engineers and senior full-stack engineers; open positions include Forward Deployed Engineer, Senior Full-Stack Engineer, Senior Backend Engineer, and Founding Product Designer. ## Sources 1. [Clarion Website](https://www.clarionhealth.com/) 2. [Clarion Company Page](https://www.clarionhealth.com/company) 3. [LinkedIn](https://www.linkedin.com/company/clarionhealthai) 4. [Y Combinator](https://www.ycombinator.com/companies/clarion) 5. [Built In](https://builtin.com/company/clarion-health) 6. [Jobs Page](https://jobs.ashbyhq.com/clarion) ## Other roles at Clarion - [Deployment Strategist](https://feeny.ai/job/deployment-strategist-clarion-new-york-hg95v1y8kt3y) — New York, NY - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-clarion-new-york-zsf3yv81bwqk) — New York, NY - [Senior Backend Engineer](https://feeny.ai/job/senior-backend-engineer-clarion-new-york-p9wskzze93b7) — New York, NY - [Talent Acquisition Lead](https://feeny.ai/job/talent-acquisition-lead-clarion-new-york-5rhk76463y9z) — New York, NY - [Growth Associate](https://feeny.ai/job/growth-associate-clarion-new-york-zerdz3cx6bva) — New York, NY - [Software Engineer (Fullstack)](https://feeny.ai/job/software-engineer-fullstack-clarion-new-york-8p8y5wz96hth) — New York, NY - [Founding Product Designer](https://feeny.ai/job/founding-product-designer-clarion-new-york-1wz0bkgrxcvy) — New York, NY - [Founding Marketing Lead](https://feeny.ai/job/founding-marketing-lead-clarion-new-york-2yehm802espe) — New York, NY - [Account Executive](https://feeny.ai/job/account-executive-clarion-new-york-v28w0vc2m4dj) — New York, NY - [Strategy & Operations Lead](https://feeny.ai/job/strategy-operations-lead-clarion-new-york-26b91cpeyryp) — New York, NY