--- title: 'Senior Software Engineer at interface.ai' canonical: 'https://feeny.ai/job/senior-software-engineer-interface-ai-remote-d2tabpvcfjcc' type: 'job' last_seen: '2026-09-12' --- # Senior Software Engineer at interface.ai - **Company:** interface.ai - **Location:** Remote - **Compensation:** $230k–$250k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-21 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.ashbyhq.com/interface-ai/a7661eea-16ac-4f20-b74c-0011be44f208 ## Job description About [interface.ai](http://interface.ai) [interface.ai](http://interface.ai) is the agentic AI platform for financial services — bringing conversational and agentic AI to the credit unions and community banks that serve everyday Americans. We're not a lab, we're not a demo company, and we're not burning runway on hypotheticals. We are in production, generating real revenue, and on a mission that matters: making intelligent financial services available to the millions of people who've never had a private banker. More than 100 banks and credit unions run on [interface.ai](http://interface.ai), reaching over 10 million people. Many products are live today; the biggest bets — an AI-first contact center and an AI-native consumer banking experience — are what comes next. Backed by $30M in Series A funding and already cash-flow positive, we're at the inflection point: a proven product, paying customers, and a profitable business rebuilding itself as an AI-native company to lead a world where agents, not software, do the work. ## The Role As a Senior Software Engineer, you're not just writing code — you're setting the technical direction for the systems you own. You'll work directly with our VP of Engineering, CTO and Co-Founder Bruce Kim, and CEO Srinivas Njay in a collaborative, in-person environment where the best ideas win and shipping is the scoreboard. This role is for the engineer who has seen what "going fast" actually costs, knows how to build systems that hold up, and still gets things out the door. Areas You Could Work On - Lead the design and implementation of platform services — scalable, observable, and maintainable systems that power our AI products - Own technical decisions end-to-end: architecture, APIs, data models, performance, and security - Build and extend backend systems in TypeScript and Python; shape frontend experiences in JavaScript - Drive the integration of LLM-based and agentic AI capabilities into production systems — this is applied AI engineering, not research - Define and enforce engineering standards: code review, testing strategies, deployment practices, and incident response - Embed AI-native tooling (Claude Code, Cursor) into your daily workflow and help the team get better at it - Work side-by-side with product, design, and data — in the office, in real time, every day ## What We're Looking For - 3+ years of software engineering experience with a track record of shipping impactful, production-grade systems - A portfolio of work you led, not just contributed to — you can walk through design decisions, trade-offs, and outcomes - Deep proficiency in TypeScript and/or Python; solid JavaScript for frontend contributions - Strong platform engineering instincts: distributed systems, API design, cloud architecture (AWS/GCP), observability - Fluent in AI/ML engineering: you've built on top of LLMs, understand prompt engineering, and know where AI adds value — and where it doesn't - Experience designing systems under real constraints — latency, reliability, cost, and scale - BS/BA in Computer Science; graduate degree a plus (we take fundamentals seriously) - Self-directed and decisive: you identify problems before they're assigned, propose solutions before they're requested, and close loops without reminders - In SF, committed to 5 days/week — the collaboration is real and intentional Bonus Points - Production experience with conversational AI, dialogue systems, NLP pipelines, or agentic architectures - Background in fintech, banking infrastructure, or regulated financial environments - Experience being an early engineer at a startup that shipped successfully ## Benefits 🩺 100% paid health, dental & vision care 💰 401(k) & financial wellness perks 🍜 Daily meals on us 🚇 Commuter benefit 💪 Monthly wellness stipend 🤖 Claude Enterprise + frontier AI tools for every employee — build with the best 🏙️ Brand-new 21st-floor SF office at 44 Montgomery — floor-to-ceiling views, worth showing up to 🌴 Discretionary PTO + paid parental leave 🧘 Mental health, wellness & family benefits 🚀 A mission-driven team shaping the future of banking Why [interface.ai](http://interface.ai) Series A · $30M raised · Cash-flow positive — we're not burning cash hoping the product works. It works. Customers are live, revenue is real, and the mission is one you can explain to your family without a slide deck. You'll work directly with Bruce Kim (CTO / Co-Founder), who sets the technical bar and goes deep on the hardest problems, and Srinivas Njay (CEO), who is hands-on daily across product and engineering. Founding-team-tier equity, top-of-market base, comprehensive benefits, and a modern San Francisco office worth showing up to. The team is small enough that your judgment shapes everything, and the market is large enough that what you build will matter for a long time. [interface.ai](http://interface.ai) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees ## About interface.ai ## Company Overview - **One-liner**: Interface.ai provides agentic AI solutions—including voice, chat, and co-pilot assistants—purpose-built for community banks and credit unions, aiming to automate customer service and eliminate hold times. - **Entity Type**: Private (raised $30M in Series A and debt financing, led by Avataar Venture Partners) - **Headquarters**: San Francisco, California, United States - **Founded**: 2019 - **Founders**: Srinivas Njay (Founder CEO) ## Core Business - **Primary industry**: Financial technology (fintech) / Agentic AI for banking - **Target customers**: B2B – community banks and credit unions (mid-size & small financial institutions) - **Mission / Purpose**: To help financial institutions achieve their business goals and empower customers to achieve financial wellness through agentic AI ([interface.ai](https://interface.ai/)) ## Products & Services - **Nexus (CCaaS Platform)** – Launched in 2026 as the industry’s first fully agentic Contact Center as a Service platform. Handles every contact end-to-end with AI, eliminating hold queues and transfers, and only involving humans when judgment is needed. Claims to multiply agent capacity up to 10x ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)). - **Voice AI** – A phone-based solution that delivers human-like conversations, resolves routine inquiries at scale, and seamlessly hands off complex issues to human agents ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)). - **Sphere (Generative AI Assistant)** – A ChatGPT-like universal channel for customers and employees. Replaces 14–15 applications for frontline staff, increasing efficiency 10x. Offers intelligent guidance, plugins, and personalized AI assistance ([builtin.com](https://builtin.com/company/interface-ai)). - **Digital AI Assistants & Co‑pilots** – Pre-trained for 60+ banking use cases, integrated with major core banking and customer management systems ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)). ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: - Annual Revenue: $3.3M (estimate from LinkedIn) - Total Funding: $30M (LinkedIn) or $40M (CBInsights, conflicting reports) – Series A ($20M) + Debt ($10M) led by Avataar Venture Partners in October 2024 ([linkedin.com/company/interface-ai](https://www.linkedin.com/company/interface-ai)) - **Notable Investors / Partners**: Avataar Venture Partners (lead investor); integrations with major core banking systems. - **Growth Signals**: - 165 employees across 7 countries (India, US, Argentina, UK, UAE, Tunisia, Canada) - 160,634 LinkedIn followers (+23.6% YoY) - 35 active job postings (monthly growth +12.9%, quarterly +150%) - Recent product launch: Nexus at Financial Brand Forum (April 2026) - Headcount decreased 6.8% YoY (potential consolidation or pivot) ## Competitive Advantages - **Deep domain focus**: Purpose-built for community financial institutions, not a generic AI platform. - **Pre-trained banking AI**: Covers 60+ banking-specific use cases out of the box. - **Fully agentic CCaaS**: Nexus eliminates the fundamental trade-off between automation and human escalation, handling entire calls autonomously. - **Integrated ecosystem**: Compatible with major core banking systems and CRM platforms, reducing integration friction. ## Strategic Focus - Scale adoption of Nexus among community banks and credit unions. - Expand agentic AI beyond voice into digital and employee-facing channels. - Continue vertical specialization to deepen moat in the small/mid-size banking segment. ## Why Work Here - **Culture**: Described as “fast, collaborative, low-ego, and outcome-driven” by a Senior Product Manager on Indeed. Management is accessible and open to data-backed debate ([indeed.com](https://www.indeed.com/cmp/Interface.ai)). - **Work model**: Primarily on-site at Covina, CA or San Francisco, CA offices (per Built In), but some remote/hybrid roles exist (e.g., Remote Project Manager on Indeed). Verify specific roles on the careers page. - **Engineering focus**: 75 out of 165 employees (34%) are in technical roles; strong engineering leadership (VP Engineering, Directors). - **Perks**: Health insurance; high-ownership product roles with direct customer impact. - **Recent employee growth caution**: Headcount declined 6.8% YoY; some senior leaders have departed (e.g., Head of Partnerships left Mar 2026). However, active hiring (35 open roles) suggests ongoing investment. ## Sources 1. [interface.ai](https://interface.ai/) 2. [linkedin.com/company/interface-ai](https://www.linkedin.com/company/interface-ai) 3. [cbinsights.com/company/interfaceai](https://www.cbinsights.com/company/interfaceai) 4. [builtin.com/company/interface-ai](https://builtin.com/company/interface-ai) 5. [indeed.com/cmp/Interface.ai](https://www.indeed.com/cmp/Interface.ai) ## Other roles at interface.ai - [Technical Support Engineer - L2](https://feeny.ai/job/technical-support-engineer-l2-interface-ai-bengaluru-h1tfc3z6yvbz) — Bengaluru, India - [Head of Marketing](https://feeny.ai/job/head-of-marketing-interface-ai-san-francisco-nst26n25e3d6) — San Francisco, CA - [Software Engineer](https://feeny.ai/job/software-engineer-interface-ai-san-francisco-mjhad47fzg9b) — San Francisco, CA - [Software Engineer II](https://feeny.ai/job/software-engineer-ii-interface-ai-san-francisco-6554ycaatmwc) — San Francisco, CA - [VP of Sales](https://feeny.ai/job/vp-of-sales-interface-ai-san-francisco-v0ky8gnzrpa2) — San Francisco, CA - [Applied AI Engineer - Hiring Automation (CEO's Office)](https://feeny.ai/job/applied-ai-engineer-hiring-automation-ceo-s-office-interface-ai-remote-vrwq3tbysp91) - [VP of Product Engineering](https://feeny.ai/job/vp-of-product-engineering-interface-ai-remote-jt9kqmj7fndm) - [VP of Platform Engineering](https://feeny.ai/job/vp-of-platform-engineering-interface-ai-remote-ym973g7d8w9r) - [Principal Product Manager - Domain PM](https://feeny.ai/job/principal-product-manager-domain-pm-interface-ai-san-francisco-sxme0vb3wxp9) — San Francisco, CA - [Chief Engineer (Staff Engineer)](https://feeny.ai/job/chief-engineer-staff-engineer-interface-ai-remote-0q6ry3ssp1g6)