--- title: 'Senior Software Engineer at Keyloop' canonical: 'https://feeny.ai/job/senior-software-engineer-keyloop-petersfield-e2g3et808q5z' type: 'job' last_seen: '2026-09-14' --- # Senior Software Engineer at Keyloop - **Company:** Keyloop - **Location:** Petersfield, United Kingdom - **Work type:** hybrid - **Posted:** 2026-08-19 - **Last confirmed live:** 2026-09-14 - **Apply:** https://jobs.lever.co/keyloop/e4880a0f-1d9c-4845-a4d0-b2a4a0db6542 ## Job description Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? The Role: As a Senior Software Engineer, you'll be at the heart of product development and delivery. Building customer-facing AI agents that drive our platforms and creating omnichannel communication experiences that puts agentic conversations in the hands of consumers. You'll work across the full stack, from backend services and agent orchestration logic to the interfaces customers experience. You’ll play a hands-on role in defining how we architect and scale our platform using cloud technologies and you'll be working close to the cutting edge of agentic AI, designing agents that reason, take action, and handle complex, multi-step interactions. What You'll Be Doing: ● Design, build, and iterate on customer-facing AI agents using Python and Node.js, including orchestration, tool use, memory, and conversation logic. ● Contribute to backend services using NestJS, and PostgreSQL, and Vector databases with a focus on reliability, maintainability, and scale. ● Help develop our omnichannel platform that enables seamless conversations across multiple communication channels (web, messaging, voice, and beyond). ● Collaborate closely with product, design, and data teams to shape what agents do and how they work. ● Define technical patterns and best practices as we scale our agentic systems globally. ● Participate in code reviews and contribute to a culture of thoughtful, high-quality engineering. What We're Looking For: ● Strong professional experience with TypeScript across the stack. Node.js on the backend, React on the frontend. ● Solid understanding of backend architecture: API design, service patterns, and database modelling with PostgreSQL. ● Experience building or working closely with LLM-powered or agentic systems using Python. Prompt engineering, tool use, RAG, agent orchestration frameworks, or similar. ● Proficiency with AI-assisted development tools (e.g. GitHub Copilot, Cursor, Claude Code). ● 5+ years experience delivering software products at scale. ● A product-focused mindset, you think about users and outcomes, not just code. ● Strong communication skills, you can articulate technical decisions clearly to engineers and non-engineers alike. Nice to have: ● Experience with agent frameworks such as LangChain, LangGraph, AgentCore or similar. ● Familiarity with streaming, real-time, or event-driven architectures. ● Background in automotive, dealership tech, or B2B SaaS. ## About Keyloop ## Company Overview - **One-liner**: Keyloop is the world’s largest automotive technology company, providing platforms and tools that connect car retailers and manufacturers across more than 90 countries to power the full retail journey. - **Entity Type**: Private (acquired by Francisco Partners in 2021) - **Headquarters**: Reading, United Kingdom - **Founded**: Originated over 40 years ago (as Kerridge); rebranded as Keyloop in 2021 - **Founders**: Original founders not publicly disclosed; the company traces its roots to Kerridge in Hungerford, UK ## Core Business - **Primary industries**: Automotive retail technology, dealer management software, omnichannel retailing, and customer experience solutions - **Target customers**: B2B – automotive retailers (dealerships) and OEMs (car manufacturers) - **Mission or purpose statement**: To use technology to make car buying and servicing simpler, smoother, and better for everyone, putting exceptional experiences first (“Experience-First”). ## Products & Services Keyloop offers a suite of SaaS and integrated solutions for the automotive retail ecosystem. Major offerings include: - **Keyloop DMS (Dealer Management System)** – Core platform for dealership operations (sales, service, parts, finance). - **enquiryMAX** – Sales engagement and lead management platform for dealers. - **RAPID RTC** – Real-time customer communication and service marketing tool. - **MotorDocs** – Digital document management and e-signature solution for vehicle transactions. - **FISC** – Integrated financial services and compliance platform. - **SilverBullet** – Vehicle marketing and merchandising solution to accelerate online sales. - **SERTI** – Warranty and service contract administration platform. - **Automotive Transformation Group (ATG)** – Omnichannel retailing and digital customer journey solutions. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Annual Revenue of GBP 113 million (per LinkedIn, 2025 data) - **Notable Investors/Partners**: Owned by Francisco Partners (a leading tech investment firm); partners with 80+ OEMs and 20,000+ retailers - **Growth Signals**: - Acquired seven companies since 2021 (enquiryMAX, RAPID RTC, MotorDocs, FISC, SilverBullet, SERTI, ATG) - Headcount approximately 1,862 (+4.7% YoY, +108 people) - Global presence: offices across 32 countries including UK, India, Canada, Czechia, Spain - 100,000+ LinkedIn followers (monthly +0.5%, yearly +8.9%) ## Competitive Advantages - **Scale and legacy**: Nearly 50 years of automotive domain expertise; trusted by 20,000+ retailers and 80 OEMs in 90+ countries – the largest global automotive technology company. - **Experience-First platform**: A unified approach that connects the entire customer journey, from online browsing to service bay, differentiating from fragmented point solutions. - **Deep OEM integrations**: Longstanding relationships with manufacturers and a partner ecosystem that makes switching costly for clients. - **Tailored acquisitions**: Strategically adding best-in-class solutions (e.g., ATG for omnichannel, RAPID RTC for communications) to create a comprehensive integrated suite. ## Strategic Focus - **Building the world’s first truly connected auto retail ecosystem** – integrating data, retailers, OEMs, and partners. - **Artificial Intelligence and innovation**: Hiring for AI Solutions Engineer (Salesforce Agentforce) and pushing AI/ML capabilities (CTO Amit Monovich brings cloud/AI expertise from Salesforce). - **Continued acquisition and partner growth**: Actively seeking more partners that share the “Experience-First” vision. - **Sustainability**: “Power to Change” initiative focusing on environmental impact, community volunteering, and employee well-being. ## Why Work Here - **Culture**: “Experience-First” mindset – the same customer-centric philosophy is applied internally, attracting top talent and fostering an environment where meaningful contributions are recognised. - **Flexibility**: Truly flexible and hybrid work opportunities; focus on outcomes rather than days in the office. Offices worldwide for collaboration, but remote work is supported and trusted. - **Growth and development**: Well-established frameworks for career development; employees are empowered to take charge of their own success and learning. - **Diverse teams**: Distributed across 32 countries with a global mindset; roles in engineering, product, customer enablement, sales, marketing, IT, finance, and more. - **Perks**: Emphasis on work-life balance, meaningful work in a rapidly digitising industry, and a chance to shape the future of automotive retail. ## Sources 1. [keyloop.com/careers](https://keyloop.com/careers) 2. [keyloop.com/about-us](https://keyloop.com/about-us) 3. [jobs.lever.co/keyloop](https://jobs.lever.co/keyloop) 4. [linkedin.com/company/keyloop](https://linkedin.com/company/keyloop) 5. [keyloop.com/our-leadership](https://keyloop.com/our-leadership) ## Other roles at Keyloop - [Learning Design Lead](https://feeny.ai/job/learning-design-lead-keyloop-hyderabad-js3kxv8413th) — Hyderabad, India - [Performance and Engagement Lead](https://feeny.ai/job/performance-and-engagement-lead-keyloop-hyderabad-j3n56emwm9q9) — Hyderabad, India - [Account Director](https://feeny.ai/job/account-director-keyloop-reading-4fs2e8akev4b) — Reading, United Kingdom - [Tier 1 Support Analyst - Aftersales](https://feeny.ai/job/tier-1-support-analyst-aftersales-keyloop-hyderabad-swvwxqdsvv1z) — Hyderabad, India - [Manager, Service Management](https://feeny.ai/job/manager-service-management-keyloop-hyderabad-4kq2jgdd9tym) — Hyderabad, India - [Sales Account Manager](https://feeny.ai/job/sales-account-manager-keyloop-toronto-xb87yh5zb0nb) — Toronto, Canada / Kitchener, Canada / London, United Kingdom / Canada, Canada / Waterloo, Canada / Windsor, Canada - [Sales Account Manager](https://feeny.ai/job/sales-account-manager-keyloop-montreal-75yfcfydsvmr) — Montréal, Canada - [Sales Account Manager](https://feeny.ai/job/sales-account-manager-keyloop-calgary-fgpjs4n1s28b) — Calgary, Canada / Canada, Canada / Edmonton, Canada - [Commercial Lead – Platform](https://feeny.ai/job/commercial-lead-platform-keyloop-united-kingdom-fffmd6a8za2j) — United Kingdom - [Commercial Lead – Ownership](https://feeny.ai/job/commercial-lead-ownership-keyloop-united-kingdom-hhwbaexftq7a) — United Kingdom