--- title: 'Senior Software Engineer - Merchant Solutions at Olo' canonical: 'https://feeny.ai/job/senior-software-engineer-merchant-solutions-olo-belfast-northern-75bgxpzbwyjt' type: 'job' last_seen: '2026-09-12' --- # Senior Software Engineer - Merchant Solutions at Olo - **Company:** Olo - **Location:** Belfast Northern, Ireland - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-04-28 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.lever.co/olo/64e19c16-d163-455d-af2c-0d473cea710b ## Job description Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. ## Your new role In this role, you’ll join as a Senior Software Engineer on the ‘Merchant Solutions’ team, which is part of the wider ‘Pay’ engineering group. The Merchant Solutions team is responsible for a wide array of functionality of our Olo Pay product. This includes supporting both card-present and card-not-present transaction flow, reconciliation and reporting, payouts, pricing plans, merchant account management, and more. Work can include building exciting new initiatives from scratch, adding functionality to our existing products, and supporting our brands. ## How you’ll make an impact - Demonstrate proficiency in the team's domain and technology stack, providing guidance and mentorship to junior engineers and contributing to technical decision-making. - Proactively address technical debt by prioritising its resolution alongside feature development, ensuring maintainable, scalable, and high-quality codebases through regular refactoring and system improvements. - Take ownership of complex features and projects, working independently and collaborating with team members to drive development from concept to delivery. - Lead code reviews, set quality standards, and offer in-depth feedback to improve code quality across the team. - Partner with Product and other stakeholders to refine requirements, ensuring solutions are well-architected and aligned with business goals. - Focus on delivering reliable, maintainable software solutions and actively implements performance optimisations and resilience mechanisms. - Monitor and maintain services in production, diagnosing and resolving critical issues efficiently with minimal support. - Participate in the architecture and design of distributed systems, ensuring best practices are followed for reliability and scalability. - Take the initiative to improve the team's development processes and tooling, advocating for best practices and automation improvements. - Ensure consistency and quality in shared components and APIs. - Contribute actively to the team's knowledge base, lead learning sessions, and promote a culture of continuous improvement. - Use Claude Code and GitHub Copilot extensively as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs. - Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised. - Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise. What will set you up for success - Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. - 5+ years of experience in software engineering. - Advanced Programming Skills: Highly proficient in .Net/C# and capable of independently designing and implementing complex algorithms and architectures. - CI/CD Mastery: Skilled in managing and improving CI/CD processes, with hands-on experience using tools like GitHub Actions, TeamCity, and Octopus Deploy. - Testing and Automation: Expert in unit, integration, and end-to-end testing practices, with a strong emphasis on automation for testing and deployment. - Distributed Systems and Cloud Services: Strong knowledge of building and maintaining distributed systems, leveraging cloud platforms and services (e.g., AWS, MongoDB Atlas, Kubernetes/EKS). - Technical Leadership and Collaboration: Demonstrates leadership skills by mentoring peers, leading technical discussions, and collaborating effectively across teams and departments to deliver solutions aligned with business priorities. ## About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. Applicant Privacy Notice (United Kingdom) ## About Olo ## Company Overview- **One-liner**: Olo provides an open SaaS platform for restaurants to power digital ordering, payments, delivery, catering, marketing, and loyalty across the full guest journey. - **Entity Type**: Public (NYSE: OLO) until acquired by Thoma Bravo in July 2025; now privately held under Thoma Bravo. - **Headquarters**: New York, New York, United States (with additional remote hubs in Belfast, Northern Ireland, and the UK) - **Founded**: 2005 - **Founders**: Noah Glass (Founder & CEO) ## Core Business - **Primary industry**: Restaurant technology / Hospitality technology - **Target customers**: B2B – restaurant brands of all sizes (800+ brands, from small chains to large enterprises) - **Mission**: “We want every guest to feel like a regular with every single restaurant interaction, no matter the size or the complexity of the restaurant brand.” ## Products & Services - **Olo Digital Ordering**: Online ordering via website, app, and kiosk, enabling direct guest orders and faster service. - **Olo Payments**: Integrated, restaurant-specific payment processing with fraud protection and frictionless checkout. - **Olo Delivery**: Unified management of direct and third-party delivery, eliminating multiple tablets and reducing complexity. - **Olo Catering**: Simplified large-order workflows with flexible menus and built-in controls to capture high-value orders. - **Olo Marketing & Loyalty**: Personalized guest marketing and loyalty programs using real-time data to drive repeat business. - **Olo Platform Ecosystem**: Open SaaS platform integrating with over 450 technology partners, giving restaurants the largest and most flexible commerce ecosystem. ## Market Standing - **Valuation/Market Cap**: Acquired by Thoma Bravo in July 2025 for approximately $2 billion. Prior to acquisition, market cap was ~$830 million. - **Key Metric**: Annual revenue of $284.9 million (FY2024); Q2 2025 revenue $85.7 million. - **Notable Investors/Partners**: Thoma Bravo (acquirer/current parent); integrations with 450+ technology partners. - **Growth Signals**: 800+ restaurant brands, 108 million connected guests, ~90,000 locations, processing 3.5+ million orders per day on average. Headcount of 410 (down 12.5% YoY, likely due to acquisition restructuring). IPO in 2021. ## Competitive Advantages - **Open SaaS ecosystem**: Largest restaurant commerce platform with deep integrations across POS, delivery, payments, and marketing – creating a strong network effect. - **Scale and reliability**: Proven at handling high order volumes for major brands across tens of thousands of locations. - **Unified guest data**: Enables personalized experiences and loyalty across all channels, giving restaurants a single source of truth. ## Strategic Focus - **Growth through platform expansion** and deepening integrations with existing partners. - **Catering** and **payments** as high-margin growth verticals. - **Operational efficiency** for restaurant clients: reducing complexity, eliminating multiple tablets, and streamlining workflows. - After the Thoma Bravo acquisition, likely focusing on long-term value creation and product consolidation. ## Why Work Here - **Culture**: “Our employees and the culture we have created are the backbone of our success.” Emphasis on inclusive, flexible work. - **Remote/Hybrid**: 75% of team works remotely across the U.S.; roles also available in Belfast, UK, and NYC. “Flex work policy + remote office stipend.” - **Perks**: 20 days PTO, 10 sick days, 4 mental health days, quarterly mental health days, bimonthly half-day summer Fridays, volunteer time off, company holiday break, health/dental/vision for family, 401(k) match, potential company equity, 12-week parental leave. - **Learning**: Annual development stipend, mentorship program, GROW leadership development program, 20,000+ on-demand training courses. - **Engineering**: Roles include Fullstack, Senior Software Engineer, Security Engineer, Engineering Manager. Hiring process may use AI tools for resume screening. ## Sources 1. [olo.com/about-us](https://www.olo.com/about-us) 2. [olo.com/people-culture](https://www.olo.com/people-culture) 3. [olo.com](https://www.olo.com/) 4. [linkedin.com/company/olo](https://www.linkedin.com/company/olo) 5. [jobs.lever.co/olo](https://jobs.lever.co/olo) ## Other roles at Olo - [Fullstack Software Engineer - Catering](https://feeny.ai/job/fullstack-software-engineer-catering-olo-belfast-northern-a2jv3n5cx4cg) — Belfast Northern, Ireland - [Senior Security Engineer - Blue Team](https://feeny.ai/job/senior-security-engineer-blue-team-olo-united-kingdom-z9e4aqzx3kmc) — United Kingdom - [Software Engineer II - In-Store](https://feeny.ai/job/software-engineer-ii-in-store-olo-belfast-northern-adgakmv5rgb6) — Belfast Northern, Ireland - [Staff Security Engineer (Blue Team)](https://feeny.ai/job/staff-security-engineer-blue-team-olo-new-york-4y8mk27m6y79) — New York, NY