---
title: 'Senior Software Engineer at Otter'
canonical: 'https://feeny.ai/job/senior-software-engineer-otter-seattle-6zcczt08v3z3'
type: 'job'
last_seen: '2026-09-07'
---

# Senior Software Engineer at Otter

- **Company:** Otter
- **Location:** Seattle, WA
- **Posted:** 2026-06-11
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/otter/jobs/8355059002

## Job description

## Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

## What you’ll do

- Build and evolve Otter Insights — enable customers to answer questions like “How’s my business doing?”, “What should I focus on today”, and “What do I owe for taxes” through best-in-class data intensive applications and experiences.
- Ship full-stack product features with end to end ownership: React/TypeScript UI in Fiber micro-frontends, data integration via GraphQL and analytics APIs, and close partnership with data/platform engineers on metrics definitions and data correctness.
- Modernize our product suite: add chat with your data, data storytelling, scheduled reports, and other features that modernizes our product suite.
- Build a reusable platform: support our engineering community through reusable FE components and building a Board Maker product to ship dashboards through a no-code interface.
- Own quality and reliability through layered testing with Jest, and Cypress and building performance testing frameworks.

## What we’re looking for

- 3+ years building production web applications, with strong ownership of features from design through launch and iteration.
- Deep frontend expertise in React and TypeScript: component architecture, hooks, state management, data fetching (React Query, Apollo/GraphQL), and building accessible, performant data-heavy UIs.
- Full-stack mindset — comfortable working across the stack: consuming and shaping API contracts, debugging data discrepancies with backend/analytics services.
- Experience with analytics or BI products — dashboards, reporting, metrics exploration, financial/operational reporting, or similar; bonus if you've built charting, filtering, or self-serve analytics experiences.
- Strong engineering fundamentals — ownership mindset, testing discipline, TypeScript rigor, and code review culture
- Product sensibility — you care about restaurateur-facing UX, building trust through data, and collaborating with product and UX design on customer experiences.
- Collaboration and communication — you work well with PM/Design/Data partners, give clear technical feedback, and thrive in a fast-moving, onsite, cross-functional environment.
- Nice to have: experience with visualization libraries (e.g. Visx, D3, Recharts), Cypress E2E testing, internationalization (Rosetta), Mixpanel/product analytics, or data platforms (Cube, Pinot, warehouse-style analytics).

## Why join us

- Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
- Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Seattle office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $167,000- $230,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

- Medical, dental, and vision insurance (multiple plans, incl. HSA options).
- Company-paid life and disability insurance (short- and long-term).
- Voluntary insurance: accident, critical illness, hospital indemnity.
- Optional supplemental life insurance for self, spouse, and children.
- Pet insurance discount.
- 401(k).
- Health Savings Account (HSA)
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Time Off policies:
- Discretionary vacation days
- 8 paid holidays per year
- Paid sick time
- Paid Bereavement leave
- Paid Parental Leave

Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

#LI-Onsite

## About Otter

## Company Overview
- **One-liner**: Otter provides a multichannel POS system and restaurant operating system that unifies in-store, online, and delivery orders, payments, and operations for restaurants of all sizes.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Los Angeles, California, United States
- **Founded**: 2020
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Restaurant technology, point-of-sale (POS) systems, food service software.
- **Target customers**: B2B – quick-service restaurants, multi-location chains, and enterprise restaurants.
- **Mission**: “Building the operating system that connects the disconnected systems restaurants use” – unifying POS, delivery apps, kiosks, payments, and operations into a single platform.

## Products & Services
- **Otter POS**: All-in-one restaurant POS for in-store, pickup, delivery, and online ordering. Includes hardware bundles (single/dual screen terminals, tablets, card readers, printers), low processing fees (2.39% + 15¢), offline mode, and live alerts. Onboarding in 7 days or less.
- **Otter Enterprise**: Multi-location management platform for chains – unified menu management, revenue analytics, business continuity, and virtual brand management. Serves thousands of restaurants in over 40 countries.
- **Online Ordering**: Direct-to-consumer ordering channel integrated with the POS.
- **Integrations**: 100+ integrations with delivery platforms (DoorDash, Uber Eats), payment processors, kiosks, and other restaurant tools.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private company).
- **Key Metric**: Over 1 billion orders processed; 100,000+ restaurants worldwide (homepage) and 275,000+ customers (enterprise page).
- **Notable Investors / Partners**: Not publicly listed; major integration partners include DoorDash, Uber Eats, Stripe.
- **Growth Signals**: Employee headcount grew 46% YoY (196 employees as of mid-2026); operates in 16 countries; 35 active job postings (up 337% year-over-year); expanding enterprise capabilities and product-led growth initiatives.

## Competitive Advantages
- **All-in-one platform**: Replaces multiple disconnected systems, reducing complexity and cost for restaurant operators.
- **Low processing fees**: Industry-leading 2.39% + 15¢ per transaction.
- **Built by operators**: Designed by and for restaurant operators, with features like offline mode, real-time alerts, and unified menu management.
- **Rapid onboarding**: Specialists get restaurants set up in 7 days or less.
- **Scalable**: Serves from single-location independents to large enterprise chains (e.g., United Pacific).

## Strategic Focus
- **Enterprise expansion**: Deepening capabilities for multi-location chains (revenue analytics, business continuity, virtual brands).
- **Product-led growth**: Hiring for product-led growth engineering and growth marketing roles.
- **AI-driven features**: AI-powered promotions on delivery apps and other innovations.
- **Global reach**: Operating in over 40 countries, with POS currently available in the US and Canada.

## Why Work Here
- **Culture**: Described as “driven, collaborative, eclectic & fun” with a motto of “With grit comes glory.” Emphasis on diversity and inclusion (“We like you for you”).
- **Perks**: Competitive pay plus equity, generous vacation policy, flexible work arrangements, and a fun office environment (bake-offs, beer-pong, barre classes).
- **Work model**: Hybrid/remote depending on role; offices in Los Angeles (HQ), San Francisco, Seattle, Mountain View, Toronto, Phoenix, and international locations.
- **Engineering culture**: Modern tech stack, opportunity to build foundational restaurant technology, and a focus on innovation (streaming data, menu platforms, PLG).

## Sources
1. [tryotter.com](https://www.tryotter.com/)
2. [tryotter.com/jobs](https://tryotter.com/jobs)
3. [linkedin.com/company/try-otter](https://www.linkedin.com/company/try-otter)
4. [helpdesk.tryotter.com](https://helpdesk.tryotter.com/hc/en-us/articles/26596326146707-Otter-POS-Introduction)
5. [why.tryotter.com/enterprise](https://why.tryotter.com/enterprise)
6. [job-boards.greenhouse.io/otter](https://job-boards.greenhouse.io/otter)

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