--- title: 'Senior Software Engineer (Performance) at TrueML' canonical: 'https://feeny.ai/job/senior-software-engineer-performance-trueml-in-2qd5nj35eyfe' type: 'job' last_seen: '2026-10-13' --- # Senior Software Engineer (Performance) at TrueML - **Company:** TrueML - **Location:** IN, Mexico - **Compensation:** $50k–$78k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-07 - **Last confirmed live:** 2026-10-13 - **Apply:** https://jobs.lever.co/trueml/27b3510e-7be3-4a3f-8727-78f91fff688d ## Job description Why TrueML? TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions. The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system. ## About the Team The Legacy Performance Improvement team builds and maintains the systems that keep our business running. Much of our work centers on legacy platforms that power some of the company's highest-revenue projects, which means our work is visible across the organization and carries real impact. We modernize, stabilize, and extend critical systems while keeping them reliable for the teams who depend on them every day. ## About the Role We're looking for a senior engineer who is excited by the challenge of working on mature, business-critical systems and shaping how they evolve. You'll work on high-revenue, high-visibility projects, contribute to architectural decisions, mentor other engineers, and partner with stakeholders across the company to deliver tools that matter. Work-Life Benefits - Unlimited PTO - Medical benefit contributions in congruence with local laws and type of employment agreement What You'll Do: - Design, build, and maintain internal tools and services, primarily within legacy systems - Contribute to architectural decisions, including how to incrementally modernize and improve existing platforms - Deliver on high-revenue projects where reliability, correctness, and performance are essential - Collaborate with stakeholders across engineering and the business to understand needs and communicate progress - Improve the maintainability, testing, and observability of existing codebases - Write clear technical documentation and share knowledge with the team - Participate in code reviews, mentor less-experienced engineers, and help raise the engineering bar Who You Are (Qualifications): - 5+ years of professional software engineering experience building and shipping production software - Experience with software architecture, including designing systems and making sound technical trade-offs - Comfort working in and improving legacy codebases - Strong programming fundamentals and the ability to learn new languages and tools quickly - ## Experience with Scala and/or Python - Experience building services or APIs used by other engineers or internal teams - Strong communication skills and confidence working on high-visibility projects Nice To Have: - Experience leading or contributing to legacy system modernization or migration efforts - Familiarity with cloud infrastructure (AWS/GCP), containers, and CI/CD pipelines What Success Looks Like (in this role): - You've shipped meaningful improvements to one of our legacy platforms and taken ownership of at least one service or component - You're contributing to architectural discussions about how these systems should evolve - Stakeholders trust you to understand their needs and deliver reliably against them - You're a dependable code reviewer and a source of sound technical judgment on the team We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference. Our Dedication to Diversity & Inclusion TrueML is an equal-opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ## About TrueML ## Company Overview - **One-liner**: TrueML is a family of financial technology companies that uses data science and AI to transform debt collection and consumer financial health. - **Entity Type**: Private - **Headquarters**: Lenexa, Kansas, USA (based on on‑site job postings) - **Founded**: 2013 - **Founders**: Ohad Samet and Nadav Samet ## Core Business - **Primary industry**: Financial services, specifically debt collection, consumer engagement, and financial health technology. - **Target customers**: B2B (businesses needing debt recovery or customer retention solutions) and B2C (consumers seeking a better path to financial health). - **Mission**: To modernize the experience of consumers in their financial lives and ensure nobody gets locked out of the financial system. ## Products & Services - **TrueAccord**: A digital‑first, data‑science‑driven third‑party debt collection platform that focuses on a consumer‑friendly experience to improve recovery rates. - **Retain (TrueML Products)**: A patented machine‑learning SaaS product that helps businesses engage customers at the right time, place, and channel to improve retention and financial outcomes. - **Sentry Credit**: A traditional debt collection agency based in Everett, WA, known for compassionate, professional debt resolution. - **TrueML Shared Services**: Internal shared services providing data science, technology, legal, compliance, and HR support across the TrueML portfolio. ## Market Standing - **Valuation / Market Cap**: Not publicly available (private company). - **Key Metric**: Annual revenue and total funding are not disclosed; the company has been operating for over a decade and is described as an “industry leader” in third‑party debt collection. - **Notable Investors / Partners**: Not disclosed in available sources. - **Growth Signals**: Multiple open positions (collections, engineering, messaging, management) in the U.S. and Latin America; continued investment in AI/ML products like Retain; expansion of remote work capabilities. ## Competitive Advantages - **Data‑science‑first approach**: Uses patented machine learning to personalize consumer outreach, leading to better recovery and retention outcomes. - **Consumer‑focused design**: Prioritizes a non‑hostile, transparent experience that helps consumers regain financial health, differentiating from traditional agencies. - **Family of companies model**: Combines a digital‑native platform (TrueAccord), an AI‑powered SaaS product (Retain), and a legacy agency (Sentry Credit) to cover the full spectrum of debt resolution. - **Track record**: Marketed as “trusted industry leader” with a decade of innovation and a proven ability to scale. ## Strategic Focus - Expand AI‑powered products (Retain) to serve more financial service companies. - Continue to modernize debt collection through digital channels and data science. - Grow the team globally (remote roles in the U.S., Mexico, Argentina) while maintaining on‑site operations in Lenexa, KS. - Maintain a strong culture of inclusion (equal gender split, diverse leadership) and mission‑driven innovation. ## Why Work Here - **Culture**: Described as humble, driven, and innovative, with a focus on meaningful change. Diverse perspectives are celebrated, and the company has an equal gender split with women and minorities in key leadership roles. - **Work Model**: A mix of on‑site (Lenexa, KS) and fully remote roles (U.S., Mexico, Argentina). - **Benefits & Perks**: Competitive pay, company equity, comprehensive health/vision/dental insurance, paid parental leave, generous PTO plus paid volunteer days and 9 holidays, Employee Assistance Program, retirement planning (through Charles Schwab), Wellness Coach (3,000+ on‑demand sessions), PerkSpot discounts, Travel Assistance, peer‑to‑peer rewards program, and SoFi student loan rate discounts. ## Sources 1. [TrueML Homepage](https://trueml.co/) 2. [Company About Page](https://trueml.co/about-trueml/) 3. [Careers Page](https://trueml.co/careers/) 4. [Job Listings on Lever](https://jobs.lever.co/trueml) 5. [Benefits & Perks Page](https://trueml.co/benefits-perks/) ## Other roles at TrueML - [Account Servicing Specialist (Nov 19 Start Date)](https://feeny.ai/job/account-servicing-specialist-nov-19-start-date-trueml-lenexa-vx1zmm1cjs3q) — Lenexa, KS - [Junior SDET (Quality Engineer 1)](https://feeny.ai/job/junior-sdet-quality-engineer-1-trueml-in-xp55yaqqyaht) — IN, Mexico - [Collections Specialist I (Nov 9 Start Date)](https://feeny.ai/job/collections-specialist-i-nov-9-start-date-trueml-lenexa-yg2wpzw0ak0t) — Lenexa, KS - [Client Support Specialist I](https://feeny.ai/job/client-support-specialist-i-trueml-everett-00s14c3tvwxk) — Everett, WA - [Collections Specialist](https://feeny.ai/job/collections-specialist-trueml-everett-84d9wsc32x6y) — Everett, WA - [Client Success Manager](https://feeny.ai/job/client-success-manager-trueml-in-j3r034c37jdm) — IN, United States - [Sr. HR Generalist](https://feeny.ai/job/sr-hr-generalist-trueml-lenexa-vypq0v35b54n) — Lenexa, KS - [Sales Representative (SaaS)](https://feeny.ai/job/sales-representative-saas-trueml-in-0sw75qpf0j2a) — IN, United States - [Product Manager, Platform](https://feeny.ai/job/product-manager-platform-trueml-in-1eye9ehfxqt5) — IN, United States - [Sr. Sales Representative (SaaS-Collections Tech)](https://feeny.ai/job/sr-sales-representative-saas-collections-tech-trueml-in-fyk1w8bcnrcp) — IN, United States