--- title: 'Senior Software Engineer, Reliability at Nametag' canonical: 'https://feeny.ai/job/senior-software-engineer-reliability-nametag-remote-qcvyeqrpq9pv' type: 'job' last_seen: '2026-09-13' --- # Senior Software Engineer, Reliability at Nametag - **Company:** Nametag - **Location:** Remote - **Work type:** remote - **Posted:** 2026-03-31 - **Last confirmed live:** 2026-09-13 - **Apply:** https://job-boards.greenhouse.io/nametag/jobs/4204955009 ## Job description Senior Software Engineer, Reliability Remote, US ## About Nametag Nametag is building the future of secure digital identity. Our mission is to make it easy for people and organizations to prove who they are online, safely and seamlessly. We're pioneering next-generation identity verification and account protection so that users can control their own identity, and companies can build trust without friction. By enabling trust at scale, we help enterprises reduce fraud, streamline onboarding, and deliver secure user experiences that customers love. ## The Role We're looking for a Senior Software Engineer to own infrastructure, reliability, and platform engineering at Nametag. You'll design and scale the systems that keep our identity verification platform fast, secure, and always available, and build the tooling that makes our engineering team more productive and autonomous. This is a hands-on, high-impact role. You'll work closely with engineering and product leadership to make critical decisions about how we build, deploy, and operate our systems, and then execute on them. If you've thrived in fast-moving environments and care deeply about uptime, correctness, and developer experience, we'd love to meet you. ## What You'll Do Infrastructure & Reliability - Design, build, and maintain scalable, cost-effective cloud infrastructure across AWS and Fly.io. - Own deployment strategy and service design across our monolith and microservices, including schema migrations and rollout safety. - Manage infrastructure-as-code (CloudFormation, Terraform or equivalent) for reproducible, auditable infrastructure. - Identify reliability risks, performance bottlenecks, and security gaps, and address them proactively. Observability & Incident Response - Evolve our observability stack: logging, distributed tracing, metrics, and uptime monitoring. - Evolve on-call practices and incident response processes that keep us ahead of customer-impacting issues. - Champion a culture of reliability: postmortems, runbooks, and continuous improvement after incidents. Developer Enablement - Manage and improve our CI/CD pipelines (GitHub Actions) and establish deployment best practices. - Build internal platform tooling and abstractions that reduce toil and increase engineering velocity. - Partner with product engineers to make infrastructure easy to use correctly and hard to use incorrectly. Data & ML Infrastructure - Design and operate data pipelines that support our ML-powered verification systems. - Evolve our MLOps infrastructure so models can be trained, evaluated, and deployed safely and repeatedly. Collaboration & Leadership - Work closely with engineering and product leadership on technical roadmap decisions. - Review code, mentor peers, and help raise the bar on security, reliability, and operational discipline. - Communicate infrastructure tradeoffs clearly across technical and non-technical stakeholders. Ideal Qualifications Work Authorization (Required): Applicants must be legally authorized to work in the United States for any employer without current or future need for visa sponsorship. This is a firm requirement. The technical qualifications below are guidelines. We know that no candidate will perfectly match every requirement, and that's okay. If you're passionate about what we're building and have most of the skills below, we'd love to hear from you. - Cloud & Infrastructure: Hands-on experience managing and securing cloud infrastructure. AWS required; Fly.io or similar a plus. - Infrastructure-as-Code: Production experience with Terraform or equivalent tools. - Databases: Deep experience with PostgreSQL, including schema design, migrations, and query performance tuning. - CI/CD: Strong experience designing and managing pipelines, GitHub Actions preferred. - Languages: Proficiency in modern, type-safe languages. Go strongly preferred. - Observability: Experience building and operating logging, tracing, and metrics systems in production. - MLOps & Data Pipelines: Prior experience shipping ML infrastructure into production, not just experimentation. - Startup experience: You've worked at an early-stage company and know what it means to move fast without compromising the things that matter. - Security: Security-minded by default. You design with the threat model in mind, not as an afterthought. ## What We Value - Intellectual horsepower. Quickly grasping complex technical and business concepts. - Kindness and integrity. Earning trust is central to how we build relationships with customers and colleagues. - Bias for action. We move quickly to deliver impact and protect our customers against fast-moving threats. - Ownership mindset. You care about uptime and stability the way a founder cares about the product. ## Compensation The base salary range for this full-time position is $120,000 to $190,000, plus equity and benefits. Nametag is a founding member of the Open Imperative, publicly committed to pay equity in the technology industry. We post positions with ranges to encourage people of different backgrounds and experiences to apply. Every offer is benchmarked against market data to ensure fairness and consistency. Final compensation is determined by role, level, and additional factors such as skills, experience, and education. Your recruiter or hiring manager can share more details during the hiring process. Culture & Perks At Nametag, we believe trust starts with how we treat each other. We're a remote-first team that values autonomy, inclusivity, and collaboration, with regular in-person time to stay connected and innovate together. - Remote-first: Work from anywhere in the US. Our team spans Seattle, San Francisco, Ann Arbor, Denver, New York City, and beyond. - Off-sites: We bring the team together once per quarter for in-person collaboration, often off-site in new places. - Flexible schedules: Work in your own time zone; we align key meetings across a shared window. ## We Offer - Competitive salary - Meaningful equity ownership - Comprehensive health benefits (medical, dental, vision) - Flexible paid time off - Quarterly team off-sites and travel support - New computer hardware and equipment - An inclusive environment where your voice has impact and your work drives change ## About Nametag ## Company Overview - **One-liner**: Nametag is a workforce-grade identity verification platform that uses cryptography, biometrics, and AI to protect accounts from deepfakes, social engineering, and account takeover. - **Entity Type**: Private (startup) – has completed at least two funding rounds (Venture Round in 2021 and a Funding Round in 2023), but the specific series stage is not publicly disclosed. - **Headquarters**: Seattle, Washington, United States (with a physical office in the Capitol Hill neighborhood) - **Founded**: 2020 - **Founders**: Aaron Painter (CEO) and Ross Kinder (CTO) ## Core Business - **Primary industry**: Cybersecurity / Identity Verification (Computer and Network Security) - **Target customers**: B2B; security-conscious enterprises in healthcare, insurance, financial services, social media, software, and higher education; also serves high-risk customer scenarios. - **Mission or purpose statement**: “We’re on a mission to protect every account on the internet.” ## Products & Services - **Deepfake Defense™ Identity Verification Engine**: Proprietary combination of spatial liveness detection (Spatial Selfie™), Adaptive Document Verification™, and Cryptographic Attestation™ to detect and prevent AI-generated deepfakes, presentation attacks, and injection attacks. - **Workforce Identity Verification**: SaaS solution for employee onboarding, secure account recovery, and helpdesk verification. Integrates with Microsoft Entra ID, Okta, Duo by Cisco, Cloudflare, ServiceNow, Beyond Identity, Greenhouse, OneLogin, Zendesk, Workday, and more. - **Customer Identity Verification**: Extends the same workforce-grade verification to customer-facing support channels (voice, chat, email) to prevent account takeovers and reduce fraud. - **Employee Onboarding**: Automated new-account provisioning that stops threat actors from infiltrating during hiring and provisioning processes. - **Self-Service & Agent-Assisted Solutions**: Branded microsites and integrated workflows for password/MFA resets and ticket resolution, reducing IT support costs. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total funding – two rounds raised (2021 Venture Round and 2023 Funding Round), each with 1 investor. Specific amounts are not publicly available. - **Notable Investors/Partners**: Investor names are not disclosed. Strategic integration partners include Microsoft Entra ID, Okta, Duo by Cisco, Cloudflare, ServiceNow, Beyond Identity, Greenhouse, OneLogin, Zendesk, Workday. - **Growth Signals**: Headcount grew 36.7% year-over-year to 33 employees. LinkedIn followers increased 53.8% year-over-year. Trusted by world leaders in healthcare, insurance, financial services, and software. Rolled out Self-Service Account Recovery tool targeting AI-generated deepfake attacks. ## Competitive Advantages - **Deepfake Defense™** – Proprietary next-gen identity verification engine that uses spatial liveness detection (Spatial Selfie™) to effectively counter AI-generated deepfakes and presentation attacks. - **Cryptographic Attestation™** – Cryptographically signed digital signatures prevent injection attacks and ensure data integrity. - **Reusable, Un-loseable Identity** – Users can reverify with just a selfie; identity persists even when changing devices, with no app download required. - **Privacy-Preserving Architecture** – Designed to exceed data protection standards, with customizable privacy and security controls. - **Omni-channel & Meta-layer** – Connects across IAM, SIEM, ITSM, and HRIS systems, enabling automated self-service and agent-assisted verification from any support channel. ## Strategic Focus - **Protecting accounts in the age of AI-powered impersonation** – Expanding coverage against deepfakes, social engineering, and hiring fraud. - **Reducing IT support costs** – Through self-service password/MFA resets and automated verification that offloads helpdesk tickets. - **Expanding enterprise trust** – Winning security-conscious customers in highly regulated industries (healthcare, finance, insurance). - **Growing integration ecosystem** – Building out the meta-layer across identity infrastructure providers. ## Why Work Here - **Remote-First Culture** – Team spread across Seattle, Ann Arbor, Denver, Oakland, Boston, NYC, and DC. Aligned meetings across time zones; no water-cooler exclusivity. - **In-Person Connection** – Quarterly team off-sites (often outside Seattle) to build camaraderie and collaborate in person. - **Benefits & Equity** – Competitive salary, stock options, comprehensive health (medical, dental, vision), flexible time off, 401(k) with employer match, new computer hardware/equipment. - **Diversity & Inclusion** – Emphasizes diverse backgrounds and perspectives, with an inclusive environment and integrity-driven decision-making. - **Growth Opportunity** – Transitioning from stealth to a well-known brand; employees work directly with experienced leaders and shape the team’s success. - **Open Roles** (as of search date): Enterprise Account Executive, Enterprise Solutions Engineer, Senior Software Engineer (Backend/Full Stack), Senior GRC Analyst, Technical Customer Engineer, Channel Partnerships Manager, Principal Software Engineer. ## Sources 1. [getnametag.com](https://getnametag.com/) 2. [getnametag.com/about](https://getnametag.com/about) 3. [getnametag.com/careers](https://getnametag.com/careers) 4. [linkedin.com/company/getnametag](https://www.linkedin.com/company/getnametag) 5. 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