---
title: 'Senior Software Engineer (SRE), Cloud Compute at VTEX'
canonical: 'https://feeny.ai/job/senior-software-engineer-sre-cloud-compute-vtex-brazil-e9xk5277nza9'
type: 'job'
last_seen: '2026-09-13'
---

# Senior Software Engineer (SRE), Cloud Compute at VTEX

- **Company:** VTEX
- **Location:** Brazil
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/vtex/jobs/6184966004

## Job description

## ABOUT THE ROLE

We are looking for a Infrastructure/Software Engineer (Mid-Level/Senior) for the Compute team at VTEX. This team owns the platform's shared compute infrastructure: EKS clusters (including Dark Kitchen), the migration of the legacy Beanstalk environment, the internal networking layer (Private Link, VPC), traffic balancing (Janus, NLB/ALB), GitOps (ArgoCD), and the Core API.

You will work on one of the company's most critical engineering challenges today: unlocking the definitive migration from legacy Beanstalk to EKS, while maintaining reliability and zero downtime for dozens of teams dependent on this infrastructure.

## ABOUT THE TEAM

The Compute team is part of VTEX's Core Platform, ensuring the reliability, scalability, and performance of the compute infrastructure supporting the platform for thousands of stores. As part of a recent reorganization, the team is focused on consolidating the next generation of compute infrastructure, reducing technical debt from legacy platforms, and raising the self-service standard for teams that rely on it.

## WHAT YOU WILL DO

- Migrate and modernize critical infrastructure: Work directly on migrating workloads from legacy Beanstalk to EKS, managing networking, IAM, and functional parity.
- Build for scale: Design and maintain compute and networking components (Private Link, load balancers, Core API) used simultaneously by multiple teams.
- Operate critical production systems: Ensure high availability and resilience of the shared compute infrastructure, including participating in on-call rotations.
- Evolve GitOps and IaC: Maintain and evolve ArgoCD/Argo Rollouts and the team’s infrastructure as code.
- Cross-team collaboration: Act as a technical focal point for internal teams (Checkout, MasterData, Dark Kitchen, Traffic, among others) relying on Compute infrastructure.

## WHO YOU ARE

- Experienced backend/platform engineer with a solid track record operating and evolving Kubernetes/EKS infrastructure.
- Hands-on experience with production AWS (VPC, IAM, load balancers, Auto Scaling/Beanstalk).
- Strong knowledge of distributed systems and networking (TCP/IP, DNS, proxies, inter-service communication).
- Comfortable with legacy systems in transition: experience migrating workloads between compute platforms is a major plus.
- Familiarity with GitOps and IaC (ArgoCD, Pulumi, or equivalent).
- Effective communicator capable of negotiating technical priorities and collaborating with product teams and other platform squads.

## HOW WE HIRE

Our process is built for how engineers actually work in 2026: a take-home you complete with the AI tools you'd really use, followed by a live session where we dig into your decisions and solve a problem together. We're far more interested in how you think than in whether you memorized an algorithm.

#LI-Remote

## About VTEX

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,400 active online stores across 43 countries (as of FY ended on December 31, 2024).

Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit [www.vtex.com](https://www.vtex.com).

At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.

## BENEFITS

- Annual profit-sharing program and equity eligibility;
- Health, dental, and life insurance with national coverage provided by VTEX;
- Annual budget for professional development in Tech;
- Language development incentive program (English, Spanish, Portuguese);
- Flexible meal allowance;
- Extended parental leaves;
- Child-care assistance;
- Flexible work schedule and remote-first culture;
- Financial assistance to build your work-from-home setup;
- Wellness program;
- Free shipping on 1000+ VTEX stores

## About VTEX

## Company Overview
- **One-liner**: VTEX provides an AI-native commerce platform that enables enterprise brands and retailers to orchestrate B2C, B2B, marketplace, and omnichannel operations from a single unified suite.
- **Entity Type**: Public (NYSE: VTEX)
- **Headquarters**: Rio de Janeiro, Brazil (with major offices in New York, Miami, Mexico City, Bogotá, and São Paulo)
- **Founded**: 2000
- **Founders**: Geraldo Thomaz Jr. and Marcio Kumruian

## Core Business
- Primary industry/industries: E-commerce Software, Digital Commerce Platforms, Retail Technology, AI-Powered Customer Experience
- Target customers: Enterprise B2C, B2B, D2C, and Marketplace retailers; global brands; mid-market and large retailers
- Mission or purpose statement: "Create the future of commerce" by powering the commerce transformation and enabling organizations to modernize their tech stack with an AI-native operating system.

## Products & Services
- **VTEX Commerce Platform**: A unified, AI-native suite for D2C, B2C, B2B, and Marketplace commerce, including order management, omnichannel operations, and global commerce capabilities (multi-region, multi-language, multi-currency).
- **VTEX CX Platform (formerly Weni)**: An AI-native customer service and conversational commerce platform, acquired from Weni.ai. Includes autonomous AI agents for customer support, guided purchasing, and real-time assistance across channels.
- **Agentic WhatsApp Store**: Enables conversational commerce directly within WhatsApp, allowing customers to discover products, get personalized recommendations, and complete purchases without leaving the chat.
- **AI Search & Recommendations**: Context-aware search and real-time personalized recommendations to drive conversions and revenue per visit.
- **VTEX Ads Platform**: An AI-optimized retail media network that allows brands to run sponsored campaigns directly on storefronts, turning existing traffic into incremental revenue.
- **CMS with GenAI**: Content management with generative AI for faster campaign creation, personalized messaging, and SEO improvement.
- **Data Insights Agent**: AI-powered analytics that transform complex commerce data into actionable decisions, predicting trends and guiding strategy in real time.

## Market Standing
- **Valuation/Market Cap**: As of mid-2026, VTEX has a market capitalization of approximately $2.5–$3 billion (fluctuates with market conditions). The company processes over **$15B+ in GMV annually**.
- **Key Metric**: Public company with reported quarterly earnings. In FY 2025, VTEX reported annual revenue of approximately $300M+ (exact figures available in SEC filings). Total funding raised pre-IPO was approximately $365M.
- **Notable Investors/Partners**: Key institutional investors include SoftBank, Goldman Sachs, and others. Partners include major global brands like Carrefour, Colgate, Sony, Stanley Black & Decker, and Whirlpool. The company has 3,500+ enterprise customers and supports 3,100+ active online stores across 44 countries.
- **Growth Signals**: Strong headcount growth (1,300+ employees globally, up from ~1,000 in 2023), 38 operating locations worldwide, a 4.3 Glassdoor rating, and continuous expansion through acquisitions (e.g., Weni.ai in 2025). The company is aggressively investing in AI-native features and conversational commerce.

## Competitive Advantages
- **AI-Native Platform**: Unlike many legacy commerce platforms that bolt on AI, VTEX embeds AI across every layer of the platform (search, recommendations, customer service, ads, content, data insights), creating a unified, intelligent commerce ecosystem.
- **Unified Commerce Suite**: Offers a single platform for B2C, B2B, D2C, marketplace, and omnichannel operations, reducing complexity and maintenance for enterprise customers.
- **Global Reach with Local Depth**: Serves 44 countries with localized capabilities (languages, currencies, regulations), a rare combination for a commerce platform.
- **Strong Enterprise Customer Base**: High-profile, sticky enterprise clients (Carrefour, Sony, Colgate, Whirlpool) create a strong moat through switching costs and deep integrations.
- **Acquisition of Weni.ai**: The 2025 acquisition of Weni.ai added a leading agentic CX platform, positioning VTEX at the forefront of conversational commerce and AI-powered customer service.

## Strategic Focus
- **AI-First Innovation**: Doubling down on autonomous AI agents (customer service, sales, data insights) to differentiate the platform and drive operational efficiency for clients.
- **Conversational Commerce**: Expanding capabilities in WhatsApp and other chat-based commerce channels to capture the growing trend of social and conversational selling.
- **Global Expansion**: Continuing to grow in Latin America (its stronghold) while expanding deeper into North America, Europe, and Asia.
- **Platform Ecosystem**: Building out the VTEX Ads and marketplace capabilities to create a network effect where more sellers and buyers attract each other, generating incremental revenue streams.
- **Enterprise Modernization**: Targeting CIOs and CTOs looking to replace legacy, fragmented commerce stacks with a modern, unified, AI-native solution.

## Why Work Here
- **Culture & Ratings**: VTEX has a strong Glassdoor rating of 4.3, indicating high employee satisfaction. The company describes its culture as one where "high performance is a mountain with no top" and emphasizes a "shared bold future."
- **Remote/Hybrid/Office**: The company has 38 operating locations worldwide and supports a hybrid work model. Roles are available in major hubs (Rio de Janeiro, São Paulo, New York, Miami, Mexico City, Bogotá) and some remote positions.
- **Early Careers & Diversity**: VTEX has active early career programs (internships, student initiatives) and a dedicated "Programa de Diversidade" for inclusion of people with disabilities. They have a specific "Banco de Talentos Diversos" in Brazil.
- **Engineering & Tech Culture**: With 1,300+ employees and a tech-heavy focus (AI, cloud, SRE, frontend, backend), engineers work on cutting-edge commerce and AI problems at global scale. The company offers roles in Engineering, Product Management, Data, and Cloud infrastructure.
- **Impact & Scale**: Employees work on a platform that processes $15B+ in GMV annually and serves 3,500+ enterprise customers, offering a high-impact environment where work is visible and directly affects global commerce.

## Sources
1. [vtex.com](https://vtex.com/en-us)
2. [investors.vtex.com](https://www.investors.vtex.com/overview/default.aspx)
3. [careers.vtex.com](https://careers.vtex.com/)
4. [job-boards.greenhouse.io/vtex](http://job-boards.greenhouse.io/vtex)
5. [weni.ai](https://weni.ai/en)

## Other roles at VTEX

- [Lead Field Marketing Specialist - Business Development](https://feeny.ai/job/lead-field-marketing-specialist-business-development-vtex-manhattan-5gfsyb2d5f34) — Manhattan, NY
- [VP, Solution Architecture](https://feeny.ai/job/vp-solution-architecture-vtex-sao-paulo-3gbpzsqj1qyr) — São Paulo, Brazil
- [VP, Solution Architecture](https://feeny.ai/job/vp-solution-architecture-vtex-miami-319bvb7ccznn) — Miami, FL
- [VP, Solution Architecture](https://feeny.ai/job/vp-solution-architecture-vtex-manhattan-jz6td3yzqpzy) — Manhattan, NY
- [Staff Product Manager, Checkout](https://feeny.ai/job/staff-product-manager-checkout-vtex-brazil-qrkxwgbpead1) — Brazil
- [President of B2B - North America](https://feeny.ai/job/president-of-b2b-north-america-vtex-miami-fwdsmbjvac6g) — Miami, FL
- [President of B2B - North America](https://feeny.ai/job/president-of-b2b-north-america-vtex-manhattan-y0567wt9msa1) — Manhattan, NY
- [Commercial Contracts Specialist](https://feeny.ai/job/commercial-contracts-specialist-vtex-rio-de-janeiro-nq0hj6dtzd18) — Rio de Janeiro, Brazil / São Paulo, Brazil
- [Senior Account Executive](https://feeny.ai/job/senior-account-executive-vtex-mexico-city-j3bkzc8ah03g) — Mexico City, Mexico
- [Senior Account Executive - B2B -](https://feeny.ai/job/senior-account-executive-b2b-vtex-poland-3ma9cws79r1v) — Poland