---
title: 'Senior Software Engineer - SRE at Mercury'
canonical: 'https://feeny.ai/job/senior-software-engineer-sre-mercury-san-francisco-ca-new-york-ny-portland-or-c3x35h94p5a7'
type: 'job'
last_seen: '2026-09-13'
---

# Senior Software Engineer - SRE at Mercury

- **Company:** Mercury
- **Location:** San Francisco CA New York NY Portland OR OR Within Canada OR, United States
- **Compensation:** $190k–$251k
- **Work type:** remote
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/mercury/jobs/6184992004

## Job description

When the Tarr Steps, a footbridge assembled of heavy stones in Exmoor National Park in England, washed away in a flood in 1942, the Royal Engineers rebuilt it. Then it washed away again in 1952. So the Royal Engineers heaved in more stones: on and on, like a Sisyphean lesson in absurdity.

Of course, they do this because the Tarr Steps are a historical monument, believed to be built during the Bronze Age. Modern bridge building looks a lot different and generally requires less upkeep. While we appreciate the charm of ancient things, Mercury is engineering the future of banking*. "Quaint" and "archaic" are not values we seek in our systems. Rebooting a tumbling server and hoping a flood of requests doesn't wash it away can be an emergency tactic, but we actively seek out durable solutions over monotonous ops work. You'll bring this ethos and teach others how to live it too.

Up to this point, the Stability team at Mercury has primarily built platform-level constructs that product teams adopt. However, those teams are asking for us to work more closely with them to mature their implementations and practices. We are creating an SRE team that will rotate through product teams. You will understand the team's domain, identify opportunities for improvements in reliability/observability/performance/preparedness and create self-reinforcing, virtuous cycles.

As part of this role, you will:

- Embed with product teams, helping them improve their operational maturity by setting up and refining practices around on-call, monitoring, alerting, and run books
- Run regular game day exercises with product teams, helping them feel more prepared to investigate and quickly remediate incidents
- Jump into application code written in Haskell & TypeScript and implement reliability techniques such as retries, better error handling, better logging, circuit breaking, etc
- Steer SLOs towards meaningful customer outcomes that product teams are accountable for. Those SLOs become a strong signal for whether the product is working as intended
- Champion reliability practices through design document and code reviews
- Identify observability gaps that hinder debugging, incident response, and business intelligence and help close those
- Advocate for longer-term improvements that non-product engineering teams can drive
- Participate in the product team's on-call rotation while embedding or as part of a more general engineering rotation, helping us improve processes and how we learn from incidents

The ideal candidate for the role:

- Has past Site Reliability Engineering or DevOps experience
- Has measurable examples of influencing an organization towards greater reliability
- Has significant experience with PostgreSQL
- Has authored and operated Temporal workflows
- Has experience with observability platforms like Grafana or Honeycomb
- Has familiarity with OpenTelemetry

If this role interests you, we invite you to explore our public demo at [personal-demo.mercury.com](https://personal-demo.mercury.com).

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

## #LI-GC1

Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees (any location): $200,700—$250,900 USD

Canadian employees (any location): $189,700—$237,100 CAD

## About Mercury

## Company Overview
- **One-liner**: Mercury provides banking and financial workflow solutions for startups and ambitious companies.
- **Entity Type**: Private (venture-backed)
- **Headquarters**: San Francisco, California, USA (offices also in New York, NY and Portland, OR)
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Fintech, Business Banking, Financial Operations
- **Target customers**: B2B – primarily startups and growing companies
- **Mission or purpose statement**: “Transformative banking for ambitious entrepreneurs” – making banking better and simplifying financial operations so businesses can focus on growth.

## Products & Services
- **Mercury Banking**: A powerful business bank account (checking, savings, debit and credit cards) that serves as the nucleus of financial operations. (Service)
- **Bill Pay & Spend Management**: Tools to pay bills, send invoices, monitor spending, and understand cash flow – all from one platform. (SaaS/Service)
- **Financial Operations Platform**: Integrates payments, invoices, bill pay, cash flow monitoring, and spend management into a single dashboard. (SaaS)

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Over 200,000 startups use Mercury; employees count exceeded 1,000 (950+ as of one source, 919 U.S.-based employees reported by Great Place to Work).
- **Notable Investors/Partners**: Backed by top-tier venture capitalists (specific names not disclosed in available sources). Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust (Members FDIC).
- **Growth Signals**: 
  - Within days of Silicon Valley Bank’s failure (March 2023), Mercury picked up more than $2 billion in deposits and retained 92% of those customers six months later.
  - Recognized on Fortune’s Best Medium Workplaces 2023 (ranked 16th), Forbes Fintech 50, and Fast Company’s Most Innovative.
  - 96% of employees say Mercury is a great place to work (Great Place to Work certified).

## Competitive Advantages
- **All-in-One Financial Hub**: Combines banking, payments, bill pay, and spend management in one platform, reducing the need for multiple tools.
- **Startup-First Design**: Built specifically for high-growth companies, with features that scale from early stage to established enterprise.
- **High Customer Retention**: Proven stickiness after the SVB crisis demonstrates strong trust and product-market fit.
- **Top-Tier Backing and Recognition**: Endorsed by leading investors and media, reinforcing credibility.

## Strategic Focus
- **Product Expansion**: Continuing to build out financial workflows (bill pay, spend management) to become the single source of truth for business finance.
- **AI Integration**: Hiring for roles like Senior Machine Learning Operations Engineer, AI Engineering, and Model Risk Manager – indicating a push to embed AI/ML into products and internal processes.
- **Remote-First Talent**: Embracing a remote-first culture with physical offices in SF, NY, Portland, and hiring across the US and Canada.

## Why Work Here
- **Culture & Values**: Emphasizes “build relentlessly,” “think actively,” “be super helpful,” and “act with humility.” Employees report a strong sense of purpose and collaboration.
- **Remote & Hybrid Flexibility**: Remote-first with optional in-office hubs. Open roles are listed as “Any office or remote” in the US and Canada.
- **Benefits Package**:
  - Health, dental, vision insurance
  - 12+ weeks paid parental leave
  - $600 custom work-from-home equipment setup
  - Annual $1,000 learning & development budget
  - Paid 6-week sabbatical after 5 years
  - Weekly $100 food budget
  - Monthly $100 wellness budget
  - Monthly $50 cellphone reimbursement
  - Unlimited vacation (with mandatory minimum)
  - 401(k) matching up to 4% of base salary
  - Inclusive fertility and family-forming benefits (Carrot Fertility)
  - Pet-friendly offices with free lunch, snacks, and beverages
- **Growth Opportunities**: 950+ employees (as of one source) and growing; strong commitment to career development and high-impact work.
- **Diversity & Inclusion**: Stated priority to embrace every individual and provide tools for great work.

## Sources
1. [mercury.com/jobs](https://mercury.com/jobs) – Benefits, culture, open roles
2. [mercury.com/about](https://mercury.com/about) – Company overview, values, press mentions, Forbes quote
3. [job-boards.greenhouse.io/mercury](https://job-boards.greenhouse.io/mercury) – Current job listings
4. [linkedin.com/company/mercuryhq/jobs](https://www.linkedin.com/company/mercuryhq/jobs) – LinkedIn jobs page
5. [greatplacetowork.com/certified-company/7025113](https://www.greatplacetowork.com/certified-company/7025113) – Employee satisfaction certification, headcount

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