---
title: 'Senior Software Engineer at Total Expert'
canonical: 'https://feeny.ai/job/senior-software-engineer-total-expert-st-louis-park-79sfr4abmgzc'
type: 'job'
last_seen: '2026-10-16'
---

# Senior Software Engineer at Total Expert

- **Company:** Total Expert
- **Location:** St. Louis Park, MN
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-25
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.lever.co/totalexpert/8529356c-d446-4747-a71f-80d673d9ce89

## Job description

Total Expert is the Customer Operating System for financial services. Our purpose-built platform combines a system of context with a system of action that enables humans and AI Assistants to engage in the moments that matter and earn customers for life. Since 2016 Total Expert has enabled more than seven trillion dollars of funded loan volume.

Total Expert is looking for an experienced senior software engineer who enjoys solving problems and delivering high-quality software. We are looking for a team member who is motivated to move fast, innovate and collaborate to design and build solutions in the lead management area of the platform. You should excel at creating full stack software solutions, understand complex data flows and be passionate about using cutting-edge SaaS web-based technologies.

What you will be doing:

- Develop new features and platform capabilities, leveraging AI-assisted tooling
- Lead refactoring and decoupling efforts to migrate legacy components to microservices and APIs
- Collaborate and communicate cross functionally to identify requirements and deliver products
- Perform technical analysis and estimation and lead design solutions across development teams
- Mentor team members and provide production support through investigating and fixing issues

Requirements:

- Bachelor’s degree in computer science, software engineering or related field
- 8+ years of professional software engineering experience within a team environment
- Strong software engineering fundamentals (data representation, data structures, algorithms)
- Experience using AI-assisted tools within the SDLC (design, code generation, review and testing)
- Ability to decompose ambiguous, complex problems into incremental solutions
- Experience with object-oriented languages (C#, PHP, Java, etc.) and relational databases (MySQL, PostgreSQL, SQL Server, etc.).
- Experience designing, building and maintaining scalable and responsive web services with JavaScript/TypeScript and modern frameworks (Vue, React, etc.)
- Experience with queuing technologies (Kafka, RabbitMQ, etc.)
- Experience with continuous integration and deployment automation
- Solid track record of building relationships, collaborating and communicating cross functionally
- Passionate about building great products and ability to thrive in a fast paced, high growth culture

Compensation/Benefits: The anticipated base salary range for this role is $130,000 - $180,000 annually. Final total compensation offered is dependent upon the selected individual's qualifications and experience. This position is also eligible for an annual discretionary bonus based on company performance and other factors. As an employee of the company, you will be eligible to participate in the Employee Stock Option Plan. Total Expert offers a competitive range of benefits including Medical, Dental, Vision, HSA (Health Savings Account), FSA (Flexible Spending Accounts), company paid Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Time-Off (FTO), Paid Parental Leave, and 401(k) with employer match.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

## About Total Expert

## Company Overview
- **One-liner**: Total Expert provides a purpose-built customer engagement platform for financial institutions to unify data, marketing, sales, and compliance.
- **Entity Type**: Private (Series C, $86.25M total funding)
- **Headquarters**: St. Louis Park, Minnesota, United States
- **Founded**: 2012
- **Founders**: Joe Welu

## Core Business
- **Primary industry**: Financial Services (Fintech) – mortgage lending, banking, credit unions, and insurance.
- **Target customers**: B2B – financial enterprises (banks, lenders, credit unions, insurance agencies); over 200 customers including 15 of the top 25 U.S. banks and lenders.
- **Mission**: To help modern financial institutions deliver the perfect customer journey across every financial milestone, creating a financially healthier world.

## Products & Services
- **Total Expert Customer Engagement Platform**: A unified SaaS platform that integrates data, marketing automation, sales productivity, and compliance to manage the full customer lifecycle. Key modules include CRM, marketing automation, lead management, and analytics.
- **Voice AI Sales Assistant (2025)**: An AI-powered assistant built for mortgage lending to automate sales conversations.
- **Engage SMS (2024)**: Two-way text messaging for real-time customer communication.
- **Partner Marketplace (2024)**: A marketplace allowing customers to integrate best-in-class martech providers.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Annual Revenue – $52.5 million (2024 estimate); Total Funding – $86.25 million
- **Notable Investors/Partners**: Georgian (lead, Series C), Emergence Capital (Series B), Arthur Ventures, Rally Ventures (Series A). Customers include 15 of the top 25 U.S. banks and lenders.
- **Growth Signals**: Named #1 Mortgage CRM by G2; recognized on Inc. 5000 and HousingWire Tech100; headcount grew from ~15 to over 200 employees; launched multiple new products in 2024-2025 (Voice AI, SMS, Partner Marketplace).

## Competitive Advantages
- Purpose-built specifically for financial institutions, with deep compliance and regulatory support built into the platform.
- Unified platform combining CRM, marketing, and sales automation – reducing the need for multiple point solutions.
- Strong adoption among top-tier lenders (15 of top 25 US banks/lenders) and consistent rankings as industry leader (STRATMOR Group #1 CRM).

## Strategic Focus
- Expanding deeper into insurance vertical (announced tech collaboration in 2024).
- Leveraging AI (Voice AI assistant) to automate sales processes in mortgage lending.
- Growing partner ecosystem through the Partner Marketplace to offer a customizable martech stack.

## Why Work Here
- **Culture**: Emphasizes “Team Success” – respectful collaboration, continuous improvement, and a “fail fast” mentality. Recognized as a Top Workplace by Star Tribune.
- **Work policy**: Hybrid – offices in St. Louis Park/Minnesota and Dallas, Texas (Senior Software Engineer role listed as Hybrid in Dallas).
- **Benefits**: 401(k) match, flexible time off, health/dental/vision insurance, paid parental leave, community volunteer time off, pet insurance.
- **Engineering culture**: Opportunity to work on a platform used by top financial institutions; recent hires include a SVP of Engineering (Lauren Amundson) and a focus on innovation (AI, SMS, marketplace).

## Sources
1. [totalexpert.com/about](https://www.totalexpert.com/about)
2. [totalexpert.com/leadership](https://www.totalexpert.com/leadership)
3. [totalexpert.com/company/careers](https://www.totalexpert.com/company/careers)
4. [linkedin.com/company/total-expert](https://www.linkedin.com/company/total-expert)
5. [jobs.lever.co/totalexpert](https://jobs.lever.co/totalexpert)
6. [hudsonrock.com (financials from search results)](https://www.linkedin.com/company/total-expert) – revenue and funding figures are from the LinkedIn company page aggregated data.
7. [businesswire.com (2024 news)](https://www.businesswire.com) – product launches (Partner Marketplace, Engage SMS)
8. [morningstar.com (2025 news)](https://www.morningstar.com) – Voice AI Sales Assistant announcement

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