--- title: 'Senior Software Engineer at Vivid Seats' canonical: 'https://feeny.ai/job/senior-software-engineer-vivid-seats-toronto-w4q477f936v6' type: 'job' last_seen: '2026-09-16' --- # Senior Software Engineer at Vivid Seats - **Company:** Vivid Seats - **Location:** Toronto, Canada - **Posted:** 2026-09-11 - **Last confirmed live:** 2026-09-16 - **Apply:** https://job-boards.greenhouse.io/vividseatsllc/jobs/5235870007?gh_jid=5235870007 ## Job description Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation. We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers. The Opportunity: As a Senior Software Engineer at Vivid Seats, you’ll play a critical role in developing and supporting systems responsible for the acquisition of multi-million dollar monthly revenue. You will work on the latest technology stack and take ownership of new features, contributing to the evolution of our core Java-based systems, ensuring scalability, performance, and reliability. As part of the Consumer Team, you’ll help manage our extensive catalog of thousands of performers, venues and active ticket listings. You'll learn and work on the intricacies of high performance pricing and contribute to our seat map automation pipeline. You’ll work with cutting-edge AI enhanced technologies in a fully cloud-native AWS environment, helping us deliver seamless end-to-end customer experiences - from browsing events to receiving tickets at the box office. How your role contributes to the success of Vivid Seats: - Help set the direction of the design and development of the systems powering our Vivid Seats Marketplace and Third-Party Marketplaces. - Lead and mentor small teams of engineers to develop innovative solutions that give Vivid Seats a competitive advantage, encourage team members, and champion technology improvements for your delivery team. Examples include: high performance listings, conversational search and enhancements to user authentication. - Work cross functionally in Agile development teams that deploy to AWS production environments on demand, multiple times a day. - Tackle some of the most difficult challenges scaling an e-commerce marketplace by developing creative algorithms and features that maximize value and efficiency across the organization. - Partner with a team of Product Owners, Quality, Data and Platform Engineers, to deliver exceptional software, showcasing your work at the end of each work cycle. - Implement your expertise for best practices in design patterns, code quality, testing, and innovation to keep our commitment of always putting our customers first. How your role expectations will progress as a Senior Software Engineer in the first 30, 90, and 180 days: 30 Days In - Complete new hire orientation and gain access to the tools, systems, and resources needed for success. - Learn how the ticketing marketplace operates and identify where contributions will drive the most customer impact. - Acclimate to team norms, business goals, and Vivid Seats’ culture and engineering values. - Build a working understanding of the core applications, tech stack, architecture, and development processes. 90 Days In - Mentor and guide other engineers on coding standards, best practices, and design patterns. - Contribute to architectural decisions, development methods, and technology evaluations. - Strengthen relationships across engineering, product, and business teams to improve delivery flow. - Participate actively in sprint planning, estimations, and technical design discussions. - Deliver scalable, high-performing services and front-end components for the core platform. 180 Days In - Lead small groups of engineers in feature development and system improvements. - Collaborate with senior and lead engineers to define technical direction and establish best practices. - Invest in continuous learning to evolve skill sets aligned with team goals and tech initiatives. - Take full ownership of team-owned applications, systems, and services. - Deliver clean, maintainable code that supports business goals and advances platform maturity. What You’ll Bring: - Experience developing Web based, Distributed and Multi-Tier architecture using Java or other major platforms - Python, React, etc. - Strong understanding of RESTful API design and experience building, testing, and maintaining robust REST-based web services. Strong knowledge of Spring, REST, Service Oriented Architecture, and OAuth. - Experience in modern front-end technologies such as JavaScript, React, and Single Page Application Frameworks and their interactions with APIs. - Experience with cloud-based architectures, AWS preferred - Experience with distributed messaging systems such as Apache Kafka, AWS SNS, and SQS to build scalable, event-driven architectures. - Hands-on experience with containerization and orchestration tools such as Docker, Kubernetes, and AWS EKS. - Proficiency in Jenkins, GitHub Actions, or other CI/CD tools to automate build, test, and deployment pipelines in a fast-paced Agile setting. - Proficient in SQL and relational database modeling with RDS Aurora MySQL, with some knowledge of Mongo based object-oriented databases. - Ability to translate complex technical concepts into high-level architectural designs, and act as a subject matter expert across architecture, implementation, deployment, and support.. - Strong communication and collaboration skills in cross-functional Agile teams. - A proactive mindset toward embracing, experimenting, and integrating AI tools to drive efficiency, elevate your work, and contribute to a culture of innovation. Vivid Seats Pay Transparency Disclaimer: Full time offers from Vivid Seats include annual bonus incentives; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; and a variety of additional workplace perks. The typical starting salary within the full salary range for this position can range. Factors which may affect starting salary include geographic market, relevant skills/experience, education, and other qualifications. Base Salary Range: $135,000-$170,000 https://corporate.vividseats.com/careers/ Location: Toronto, ON 101-30 Duncan St. Toronto, Ontario M5V 2C3 We believe in a hybrid 3 days/week in-office working model, which provides employees the flexibility to take advantage of in-person and remote collaboration. Our Commitment: We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification. ## About Vivid Seats ## Company Overview - **One-liner**: Vivid Seats is an online ticket marketplace connecting buyers with sellers for live sports, concerts, and theater events. - **Entity Type**: Public (NASDAQ: SEAT) - **Headquarters**: Chicago, Illinois, United States - **Founded**: 2001 - **Founders**: Jerry Bednyak and Eric Vassilatos ## Core Business - **Primary Industry**: Online ticket marketplace and resale (Technology, Information, and Internet) - **Target Customers**: B2C (fans attending live events) and B2B (ticket sellers, sports teams, media partners) - **Mission Statement**: Empowering every fan to get to the live events that shape their most vivid moments and memories. ## Products & Services - **Online Marketplace**: A platform for buying and selling tickets to concerts, sports, and theater events, featuring a 100% Buyer Guarantee. - **Vivid Seats Rewards**: A loyalty program where fans earn points on every ticket purchase. - **Partnership Ticketing**: Official ticketing partner for teams (e.g., San Francisco 49ers, Los Angeles Chargers) and media outlets (e.g., ESPN, United Airlines). - **Enterprise Solutions (via Vegas.com)**: Ticketing and marketplace services for the Las Vegas entertainment industry (acquired Vegas.com, LLC). ## Market Standing - **Market Cap**: ~$1.0 billion (as of mid-2026) - **Annual Revenue**: $450.5 million (latest reported year) - **Total Funding**: ~$1.1 billion (including private equity rounds and acquisitions) - **IPO Date**: October 19, 2021 - **Notable Investors/Partners**: Partners include ESPN, United Airlines, San Francisco 49ers, Los Angeles Chargers, and various sports leagues. - **Growth Signals**: - Acquired Vegas.com, LV.com, and World Ticket Source, expanding into the Las Vegas market. - Reports quarterly earnings (Q1 2026 results released May 5, 2026). - 100 million tickets sold to date. ## Competitive Advantages - **Proprietary Technology Platform**: Proprietary software drives the consumer and business ecosystem for live event ticketing, enabling connections between millions of buyers and thousands of sellers across hundreds of thousands of events annually. - **Strong Brand & Buyer Trust**: A 100% Buyer Guarantee and a leading rewards program differentiate Vivid Seats from secondary market competitors. - **Exclusive Partnerships**: Official partnerships with major sports teams and media companies provide a steady source of inventory and brand credibility. - **Market Position**: As a publicly traded, established player in the large and growing live event ticketing market, Vivid Seats benefits from a network effect. ## Strategic Focus - **Product & Technology**: Continuing to invest in its platform to improve user experience, event discovery, and transaction efficiency for both buyers and sellers. - **Market Expansion**: Deepening its presence in key markets like Las Vegas through acquisitions (Vegas.com). - **Partnership Growth**: Expanding strategic partnerships with sports teams, leagues, and media outlets to secure exclusive inventory and drive traffic. - **Customer Loyalty**: Enhancing the Vivid Seats Rewards program to increase repeat purchases and lifetime customer value. ## Why Work Here - **Culture & Mission**: The company emphasizes innovation, collaboration, and a passion for live events. The operating principles are centered around being **A**ccountable, **S**trategic, **E**fficient, and working **T**ogether. - **Perks & Benefits**: - **Event Access**: Monthly credits and promotional discounts to experience the product firsthand by attending live events. - **Health & Wellness**: Coverage for gym memberships, wellness weeks, nutritious snacks, on-site treadmill desks, and bike storage. - **Time Off**: Generous PTO, mental health days, and maternity/paternity leave policies. - **Financial**: Competitive retirement and savings programs, continuing education opportunities, and performance incentives. - **Health Insurance**: A variety of BCBS PPO, HSA, and HMO plans, including mental health and telehealth support. - **Work Environment**: Hybrid working arrangements are offered. Offices are located in Chicago (Corporate HQ), Toronto, Las Vegas, and Dallas (Operations). The culture includes town halls, hackathons, in-office happy hours, and company-sponsored sports leagues. - **Engineering Culture**: The company embraces emerging technologies to power performance and drive innovation. Current technical openings include Software Engineers (Web, Full Stack), Engineering Managers, and Lead Engineers. The technical team makes up about 18% of the workforce. ## Sources 1. [Vivid Seats Corporate - Careers](https://corporate.vividseats.com/careers/) 2. [Vivid Seats Main Site](https://www.vividseats.com/) 3. [Vivid Seats LinkedIn](https://www.linkedin.com/company/vividseats) 4. [Vivid Seats Investors](https://investors.vividseats.com/) 5. 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