---
title: 'Senior Software Engineer at Voxie Inc'
canonical: 'https://feeny.ai/job/senior-software-engineer-voxie-inc-europe-united-states-latin-america-crhh7dcdarsy'
type: 'job'
last_seen: '2026-09-11'
---

# Senior Software Engineer at Voxie Inc

- **Company:** Voxie Inc
- **Location:** Europe / United States / Latin America
- **Work type:** remote
- **Posted:** 2026-08-13
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/voxieinc/jobs/4723729005

## Job description

At Voxie, we believe conversation is the future. We've created the only SMS platform purpose-built for franchises, helping national brands drive local results across 15,000+ locations. Our AI-enhanced texting solution transforms how multi-unit businesses engage customers, drive sales, and stay compliant all with a few clicks.

## Role Overview

The Senior Software Engineer builds and owns the integrations that connect Voxie's conversational platform to the systems our customers run their businesses on: CRMs, POS platforms, marketing tools, and messaging providers. This is a backend-focused role for an engineer who can take a rough integration requirement, ask the right questions, and ship a system that holds up at high message volume. You will scope work directly with our sales engineers and solutions engineers, with third-party platform teams, and at times with a customer's own technical staff. Strong communication matters here as much as strong code.

## What You'll Be Doing

Integration Engineering

- Design, build, and maintain integrations with third-party platforms using REST APIs, webhooks, SFTP, and batch data pipelines.
- Turn ambiguous requirements into working systems: gather what you need from sales engineers, solutions engineers, and partner platform teams, then build it.
- Work directly with third-party providers and customers' engineering teams to scope, validate, and troubleshoot integrations.
- Handle high-throughput messaging workloads with careful attention to rate limits, retries, idempotency, and failure recovery.

Software Development & Architecture

- Design, develop, and maintain high-quality, testable, scalable backend systems in PHP and TypeScript.
- Extend our distributed systems architecture for reliability, scalability, and cost efficiency.
- Use AI tools to accelerate delivery and automate processes end to end, so your time goes to high-value orchestration and reliability work.
- Write code that both humans and AI agents can understand, modify, and extend.

Cloud & Infrastructure

- Build serverless and distributed solutions on AWS (Lambda, RDS, DynamoDB, SNS, SQS).
- Design systems for security, resilience, and operational efficiency.
- Contribute to infrastructure-as-code and CI/CD automation.

Collaboration & Process

- Participate in Agile ceremonies and contribute to scoping and design discussions.
- Partner with Product, Sales, and Customer Success to deliver integrations that close deals and keep customers.
- Provide mentorship and code reviews that raise the team's engineering standard.

Quality & Testing

- Build and maintain automated test suites with PHPUnit, Jest, and GitHub Actions.
- Hold the line on testing, code review, and monitoring.

## What We're Looking For

Must Haves

- 5+ years of professional backend development experience with PHP (Laravel), TypeScript, or similar.
- Proven experience building and maintaining third-party integrations: REST APIs, webhooks, OAuth, SFTP, and batch data exchange.
- Experience with high-throughput or high-volume messaging systems.
- Solid understanding of distributed systems, API design, and database design.
- Working knowledge of AWS, particularly Lambda, RDS, DynamoDB, SQS, and SNS.
- Experience with automated test frameworks and CI/CD pipelines.
- Practical use of AI coding tools to ship faster, with the judgment to know where they help and where they don't.
- Strong communication skills: comfortable gathering requirements from non-engineers and speaking directly with customer technical teams.
- Our primary language is English, but we speak Portuguese, Spanish, Ukrainian, and French, so far!

## Preferred

- Experience at, or integrating deeply with, CPaaS platforms such as Twilio, Sinch, Vonage, or Bandwidth.
- Background in telecom or SMS infrastructure (10DLC, carrier compliance, deliverability).
- Cybersecurity experience.
- Serverless architecture experience.
- Enough frontend fluency (Vue.js, Tailwind) to build and maintain internal integration tooling and dashboards without waiting on another team.

## About Voxie Inc

## Company Overview
- **One-liner**: Voxie is a conversational AI-powered SMS marketing platform purpose-built for franchise and multi-location businesses, enabling centralized compliance and localized customer engagement.
- **Entity Type**: Private (Series stage not publicly disclosed)
- **Headquarters**: Atlanta, Georgia, United States
- **Founded**: 2018
- **Founders**: Not publicly listed; CEO is Adam Waid

## Core Business
- **Primary Industries**: Franchise marketing, SMS/text message marketing, AI-powered conversational marketing, quick-service restaurants (QSR), home services, fitness & wellness
- **Target Customers**: B2B – enterprise franchisors, multi-location brands, franchisees (specifically brick-and-mortar storefronts)
- **Mission / Purpose**: “Help businesses drive more revenue by better connecting with and learning from their customers via two-way conversations.” [voxie.com/careers/](https://www.voxie.com/careers/)

## Products & Services
- **Voxie SMS Platform**: A SaaS platform that combines enterprise SMS infrastructure with AI to manage text marketing at scale. Core features include:
  - **Centralized Compliance & Opt-In Management**: Corporate teams control opt-ins, opt-outs, and brand standards at the national level.
  - **Local Automation**: Franchisees deploy automated messaging flows and two-way conversations tailored to their local audience.
  - **AI-Powered Capabilities**:
    - Generative AI for message and reply creation.
    - Sentiment-based response guidance.
    - Data extraction from conversations for personalization.
    - Automated campaign categorization for analytics.
  - **Integrations**: HubSpot, Salesforce, mParticle, and a public API for custom integrations. [voxie.com](https://www.voxie.com/)

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric**: Annual Revenue – approximately **$2.0M** (estimated based on publicly available data); serves **15,000+ locations** across franchise brands [linkedin.com](https://www.linkedin.com/company/voxiechat)
- **Notable Investors / Partners**: Not publicly listed; partners include HubSpot, Salesforce, mParticle
- **Growth Signals**:
  - Headcount growth of **+7.1% YoY** (29 employees as of recent data)
  - Operates in **6 countries** (United States, Philippines, Brazil, Argentina, France, Mexico)
  - Employee LinkedIn followers grew **+8.2% yearly** to ~4,400 [linkedin.com](https://www.linkedin.com/company/voxiechat)
  - Actively hiring for VP of Marketing and other roles, signaling enterprise expansion focus

## Competitive Advantages
- **Purpose-built for franchises**: Unlike generic SMS platforms, Voxie was designed specifically for the franchise business model, balancing corporate oversight with local flexibility.
- **AI that understands franchise operations**: Sentiment analysis, automated campaign tagging, and data extraction tailored to multi-location needs.
- **Compliance at scale**: Centralized opt-in/opt-out management and pre-built templates reduce legal risk for franchisors.
- **Vertical specialization**: Deep focus on QSR, home services, fitness, and pet care verticals allows for industry-specific workflows.

## Strategic Focus
- **Enterprise revenue acceleration**: Hiring a VP of Marketing to shorten enterprise sales cycles, increase deal size, and drive predictable expansion across franchisors and holding companies. [greenhouse.io](https://job-boards.greenhouse.io/voxieinc/jobs/4647801005)
- **Product positioning**: Moving from “SMS platform” to “franchise growth intelligence platform” with clear ROI proof points and vertical-specific narratives.
- **Go-to-market alignment**: Tight integration between marketing, sales, product, and customer success to own pipeline and revenue outcomes.

## Why Work Here
- **Remote-first culture**: Work from anywhere with a globally distributed team; hybrid options available in the Atlanta HQ. [builtin.com](https://builtin.com/company/voxie)
- **Flexible PTO**: No tracking required, trust-based time off.
- **Paid Parental Leave & Adoption Assistance**: Support when family grows.
- **100% employer-paid health coverage**: Medical, Dental, Vision, and Life/AD&D for employees.
- **Built-in recharge time**: Summer Fridays (early close) and quarterly R&R days.
- **Annual company offsite**: In-person team connection once a year.
- **High employee satisfaction**: Rated **4.1/5.0** on employer review sites, with Culture scored at **4.8** and Work-Life at **4.7**. [linkedin.com](https://www.linkedin.com/company/voxiechat)
- **Values-driven**: “Do with integrity, do with positivity, do with empathy, do whatever it takes” [voxie.com/careers/](https://www.voxie.com/careers/)

## Sources
1. [voxie.com](https://www.voxie.com/) – Product details, pricing model, AI features, integrations
2. [voxie.com/careers/](https://www.voxie.com/careers/) – Mission, values, open positions
3. [linkedin.com/company/voxiechat](https://www.linkedin.com/company/voxiechat) – Employee count, revenue, headcount growth, locations, reviews
4. [builtin.com/company/voxie](https://builtin.com/company/voxie) – Remote policy, office locations, perks
5. [greenhouse.io](https://job-boards.greenhouse.io/voxieinc/jobs/4647801005) – VP Marketing job description, benefits, franchise platform metrics (15,000+ locations)

## Other roles at Voxie Inc

- [Customer Onboarding Consultant](https://feeny.ai/job/customer-onboarding-consultant-voxie-inc-latin-america-68hm5zh3zsvz) — Latin America
- [Sales Engineer](https://feeny.ai/job/sales-engineer-voxie-inc-united-states-vhfjm1agp3kb) — United States
- [Future Opportunities](https://feeny.ai/job/future-opportunities-voxie-inc-united-states-pksb5rx087mw) — United States
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-digicert-sunnyvale-hbyyrxyxpxeh) — Sunnyvale, CA
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-ironclad-san-francisco-sd0pf0kf6c36) — San Francisco, CA
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-uipath-bengaluru-qsxcm5bpqhyw) — Bengaluru, India
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-audiohook-united-states-pa094m2bnrap) — United States
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-vivid-seats-chicago-79pp7sfyyd4x) — Chicago, IL
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-tanium-addison-x9spbywq6r79) — Addison, TX / Bellevue, WA / Durham, NC / Emeryville, CA
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-zynga-toronto-kqgy5g4xb6z9) — Toronto, Canada