--- title: 'Senior Solution Architect at Staffbase' canonical: 'https://feeny.ai/job/senior-solution-architect-staffbase-berlin-hzz62t56j4e9' type: 'job' last_seen: '2026-11-05' --- # Senior Solution Architect at Staffbase - **Company:** Staffbase - **Location:** Berlin, Germany / Chemnitz Sachsen, Germany / Dresden Sachsen, Germany / Köln Nordrhein-Westfalen, Germany / München Bayern, Germany - **Work type:** remote - **Posted:** 2026-10-27 - **Last confirmed live:** 2026-11-05 - **Apply:** https://job-boards.greenhouse.io/staffbase/jobs/8919395002 ## Job description ## About Staffbase We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees. Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 550+ employees supports 1,500+ customers—reaching over 14 million employees—in transforming their employee experience. We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication. Senior Solutions Architect Our biggest deals rarely end with the standard product. Prospects want Staffbase to fit into their system landscape, their processes, and their way of working, and that is where deals are won or lost. As a Solutions Architect, you are the technical authority behind these deals in Europe. You understand the customer’s processes and the value they want to achieve, validate what is feasible, design the architecture, and prove it with a working showcase. Then you hand it over to our Build team so it becomes a production solution. You'll work closely with Solutions Engineers, Account Executives, and Build, and you'll have a direct impact on how we win our most complex opportunities. ## What you'll be doing - Join strategic and technically complex opportunities in Europe early in the sales cycle, and support Solutions Engineers and Account Executives with solutioning, positioning, and technical credibility at executive and IT level - Analyze and validate integration and customization requirements of prospects, from custom widgets and plugins to scripts, API integrations, SSO setups, and AI/agent use cases - Design the technical side of operational and frontline use cases, such as task management, HR self-service, shift planning or IT service requests, by connecting Staffbase to the systems employees work with every day - Understand the customer’s operational processes and workflows, advise on how Staffbase fits into them, and build the value case together with the Solutions Engineer and Account Executive: what improves, for whom, and how it is measured - Translate customer requirements into a clear solution architecture and a realistic scope, including effort, risks, and dependencies, so we only commit to what we can deliver - Build proofs of concept and demo mock-ups, including through vibe-coding, that show prospects what their customized Staffbase experience will look like - Work with our APIs, webhooks, extension points, and AI capabilities (including MCP and A2A) to show what's possible on the platform and where its boundaries are - Act as the link between the field and our Staffbase Build team (our Forward Deployed Engineers and developers): prepare clean handovers with documented requirements, architecture, and working prototypes, and give early feedback on feasibility and effort - Advise on the technical parts of RFPs and security or architecture questionnaires for complex deals - Build and maintain reusable assets, reference architectures, and best practices for customizations that make the European Solutions Engineering team faster, and coach Solutions Engineers on deeper technical topics - Bring field learnings to Product and Build in a structured way, especially on recurring gaps in APIs, webhooks, and the plugin/widget framework, and help prioritize the improvements that directly win deals - Share successful solution patterns with Solutions Engineering colleagues in other regions and pick up proven approaches from them - In your first months, own a share of opportunities yourself as a Solutions Engineer (around a third of your time) to build deep product knowledge and get to know our customers and the team ## What you need to be successful - Degree in computer science, information systems, or a related field, or equivalent practical experience - 5-8 years of experience in a customer-facing technical role such as solutions architecture, solutions engineering, forward deployed engineering, or technical consulting, ideally in a SaaS or enterprise software environment - Proven track record of supporting complex, high-value enterprise deals, from requirements validation and architecture to scoping and handover - Strong developer background: you can build working prototypes in JavaScript/TypeScript (React or similar), Node.js, or comparable languages, and you know HTML/CSS well - Deep understanding of integration architecture: REST APIs, webhooks, authentication and identity concepts (OAuth, SAML, SSO, SCIM), and designing and debugging integrations in enterprise landscapes - Solid knowledge of cloud technologies and SaaS architecture, including security and data protection requirements of large European enterprises - Experience with AI-assisted development and vibe-coding tools, and the judgment to know when a prototype is good enough to show and what it takes to make it production-ready - Ability to turn vague customer asks into a concrete, scoped solution, and to explain trade-offs to developers, IT leaders, and business stakeholders alike - Experience in value consulting or process consulting: you understand operational processes and workflows and can build a business case that links a solution to measurable outcomes - Strong executive presence and communication skills, with the confidence to lead technical conversations with CIOs, enterprise architects, and communications leaders - Fluent German and English (C1 or higher), with the ability to hold customer conversations in both languages - Additional languages, especially French or Spanish, are a plus - Collaborative, proactive mindset: you work well with sales and engineering teams, take pride in a clean handover, and are comfortable traveling within Europe when needed - Experience with enterprise systems and integration landscapes is a plus: Microsoft 365, SharePoint, SAP, Workday, ServiceNow, Jira, Entra ID/Active Directory, etc. - Experience with AI agent architectures (MCP, A2A) is a plus - Experience with employee communications, intranet platforms, or low-code/no-code platforms is a plus ## What you'll get - Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan) - Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560 - Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August - Support - we offer offering a company pension scheme - Volunteers Day - you’ll get one day off per year for supporting a social project ## About Staffbase ## Company Overview - **One-liner**: Staffbase is an AI-native employee experience platform that connects Comms, HR, and IT to deliver trusted, personalized communication and knowledge to every employee, from the corner office to the frontline. - **Entity Type**: Private (founder-led, stage not publicly disclosed) - **Headquarters**: Chemnitz, Germany - **Founded**: 2014 - **Founders**: Frank Wolf, Martin Böhringer, Lutz Gerlach [staffbase.com/about-us](https://staffbase.com/about-us) ## Core Business - **Primary industry**: Employee communications, internal communications, HR technology, digital workplace - **Target customers**: B2B – Enterprise and mid-market organizations across industries (healthcare, retail, manufacturing, etc.) - **Mission/purpose**: “We exist so no employee gets left behind.” [staffbase.com/about-us](https://staffbase.com/about-us) ## Products & Services - **Staffbase Intranet**: AI-powered employee hub that organizes content, knowledge, and tools in one personalized place. (SaaS) - **Employee App**: Mobile-first channel for frontline workers, with tasks, services, and AI-driven updates. (SaaS) - **Digital Signage**: Physical display updates for on-site employees. (SaaS/hardware integration) - **Email**: Governed, personalized email campaigns integrated with existing tech stacks. (SaaS) - **AI Assistant**: Purpose-built assistant that delivers instant answers grounded in trusted company knowledge, with automated governance and content quality checks. (AI/SaaS) - **Service & Knowledge Delivery**: Tools to help employees find answers, access HR services, and complete tasks without back-and-forth. (SaaS) - **Integrations**: Deep partnerships with Microsoft 365, ServiceNow, Workday, Google Workspace, and more. (Platform) ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Over 1,500 enterprise customers, connecting 14 million employees across 75 countries and 190 languages [staffbase.com](https://staffbase.com/) - **Notable Investors**: Not specified in available sources (backed by a "real guarantee" and founder-led) - **Growth Signals**: - 3x Leader in Gartner Magic Quadrant for Intranet Packaged Solutions - G2 Leader across four categories (Intranet & Frontline Platforms) - 2026 Clearbox Choice Award Winner across three categories - 30,000+ member community of employee experience professionals - Trusted by high-profile customers like Alaska Airlines and Bethany Children’s Health Center [staffbase.com](https://staffbase.com/) ## Competitive Advantages - **AI Quality Layer**: Ensures every AI-generated answer is accurate, contextual, and aligned with organizational policies before reaching employees. - **Multi-channel single source of truth**: One platform governing intranet, app, email, and digital signage, reducing fragmentation. - **Frontline-first philosophy**: Built from the belief that the hardest-to-reach employee sets the bar for everyone else. - **Governance & compliance**: Automated workflows, content ownership, and compliance features for security-sensitive industries (healthcare, finance, etc.). - **Deep integrations**: Works with existing enterprise tools (Microsoft 365, ServiceNow, Workday) rather than replacing them. ## Strategic Focus - Deepening AI capabilities (AI Assistant, automated governance, knowledge quality) - Expanding frontline worker support and mobile-first experiences - Strengthening compliance and security features for regulated industries - Continuing to scale globally while maintaining founder-led culture ## Why Work Here - **Culture**: Values-driven (“Let’s own it”) with a focus on ownership, growth mindset, authenticity, and customer obsession. Strong emphasis on collaboration and continuous improvement [staffbase.com/jobs/culture](https://staffbase.com/jobs/culture/) - **Work model**: Hybrid work options with flexible working time models; offices in Chemnitz, Berlin, Dresden, New York, London, and more - **Benefits**: - 31 vacation days (incl. one floating holiday) plus fully paid Fridays off during August - Annual flex work allowance of EUR 1,560 / USD 1,608 / GBP 1,356 / AUD 2,400 - Long Term Incentive Plan (LTIP) and competitive salary packages - Voluntary day off per year for social projects, employee referral bonus - Employee Resource Groups (ERGs) for community and awareness - Health and wellness: ergonomic workplaces, office snacks, regular team events - **Engineering culture**: Focus on empowerment, ownership, and technical excellence; roles across product security, platform engineering, and technical product management. Recruitment process includes a “shOWN-time” task to demonstrate skills [staffbase.com/jobs](https://staffbase.com/jobs/) ## Sources 1. [staffbase.com](https://staffbase.com/) 2. [staffbase.com/about-us](https://staffbase.com/about-us) 3. [staffbase.com/jobs](https://staffbase.com/jobs/) 4. [staffbase.com/jobs/culture](https://staffbase.com/jobs/culture/) 5. [linkedin.com/company/staffbase](https://linkedin.com/company/staffbase) 6. 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