---
title: 'Senior Solution Consultant – Post-Sales, Platform at Socure'
canonical: 'https://feeny.ai/job/senior-solution-consultant-post-sales-platform-socure-san-francisco-4gqyf91x9g60'
type: 'job'
last_seen: '2026-09-10'
---

# Senior Solution Consultant – Post-Sales, Platform at Socure

- **Company:** [Socure](https://feeny.ai/companies/socure)
- **Location:** San Francisco, CA
- **Compensation:** $155k–$180k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-06-24
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/socure/b48276fa-198f-4928-bdba-04ea3a8b1537/application

**Skills:** APIs, Data integration, Web-based platforms, SaaS, Identity verification, Fraud prevention, Data platforms, Enterprise customer environments

> Support client onboarding and early success with Socure's identity verification platform. Responsibilities include configuration, technical assistance, troubleshooting, and delivering introductory training while collaborating with cross-functional teams to ensure a smooth customer experience.

## Job description

Why Socure? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.

## About the Role

We're looking for a Senior Solution Consultant, Post-Sales to drive the successful onboarding and measurable outcomes for clients leveraging Socure's AI-powered identity verification and fraud prevention platform RiskOS. In this role, you'll sit at the intersection of cutting-edge product, machine learning and AI tools and real-world client implementation — helping organizations unlock the full potential of Socure's predictive models, automated decisioning workflows, and data-driven intelligence. This role is ideal for someone who is self motivated, energized by AI and automation, comfortable working with data-driven decisionmaking, and eager to translate technical sophistication into tangible client value in a fast-paced, high-growth environment.

## What You'll Do

Implementation & Solution Delivery

- Lead the end-to-end platform implementation process, ensuring timely and successful deployments.
- Collaborate with clients to define solution architecture, configure platform components, and tailor implementations to meet specific business needs.
- Develop and refine best practices for scalable, high-impact implementations.

AI-Driven Onboarding & Implementation

- Lead onboarding efforts that put AI and automation front and center — configuring Socure's intelligent decisioning engines, ML model outputs, and automated workflows to align with each client's risk and identity strategy.
- Guide clients through best practices for integrating AI-powered signals into their existing tech stacks, ensuring they're positioned to get immediate value from Socure's predictive capabilities.
- Translate client business goals into optimized platform configurations that leverage Socure's models to their fullest extent.

Data Optimization & Performance Tuning

- Partner with clients to analyze acceptance rates, false positive/negative trends, and model performance data — identifying opportunities to fine-tune configurations and maximize accuracy.
- Use data and intelligent tools to proactively surface insights and recommendations that improve identity pass rates, reduce fraud exposure, and drive operational efficiency.
- Collaborate with internal data and product teams to ensure client environments are calibrated for optimal model performance over time.

Automation & Workflow Enablement

- Help clients design and implement automated decisioning flows that reduce manual review, accelerate approvals, and scale intelligently with their business.
- Support the configuration of rules engines, thresholds, and AI-assisted workflows that replace repetitive manual processes with intelligent automation.
- Identify opportunities and implement and automated repeatable processes to enable faster, more consistent client deployments.

Technical Support & Troubleshooting

- Diagnose and resolve technical issues during deployment, with a particular focus on data pipeline integrity, API performance, and AI model response handling.
- Serve as a knowledgeable resource for clients navigating complex integration scenarios, escalating strategically when needed.
- Partner with Support and Customer Success to ensure a seamless, data-informed client experience.

Training, Enablement & Thought Leadership

- Deliver engaging training sessions that help client teams understand not just how to use Socure's platform, but why the AI works — building confidence and internal champions.
- Contribute to enablement resources, playbooks, and documentation that reflect current best practices in AI-powered identity verification.

Cross-Functional Collaboration

- Act as a feedback loop between clients and Socure's Product and Engineering teams — translating real-world deployment learnings into actionable product insights.
- Work closely with Sales, Customer Success, and Data Science to ensure clients are consistently realizing measurable ROI from Socure's AI capabilities.

## What You'll Bring

- 5+ years of identity or fraud related experience in technical implementation, solution consulting or support engineering — preferably in SaaS, AI/ML platforms, or data-driven technology.
- Familiarity with AI/ML concepts, automated decisioning systems, or data analytics — you don't need to build models, but you should be excited to work closely with their outputs.
- Strong working knowledge of APIs, data integration patterns, and web-based platforms; comfortable translating technical concepts for both technical and non-technical audiences.
- A data-curious mindset — you look at performance metrics and ask "what can we improve?" rather than "what does this mean?"
- Ability to manage multiple client workstreams with structure, clarity, and a bias toward proactive communication.
- Bachelor's degree or equivalent experience in a technical, analytical, or related field.

Nice-to-Have Qualifications

- Hands-on experience with identity verification, fraud prevention, risk modeling, or compliance platforms.
- Exposure to ML model outputs, feature engineering concepts, or data pipeline tooling (e.g., SQL, BI tools, data warehouses).
- Experience working in enterprise client environments with complex technical stacks.
- Background in a startup or high-growth SaaS company where ambiguity is the norm and speed is a feature.

Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.

Follow Us! [YouTube](https://www.youtube.com/c/Socure) | [LinkedIn](https://www.linkedin.com/company/socure/) | https://x.com/socureme | [Facebook](https://www.facebook.com/socure/)

## About Socure

## Company Overview
- **One-liner**: Socure provides an AI-powered platform for digital identity verification, fraud prevention, and risk decisioning, used by enterprises and government agencies to verify consumers, businesses, and employees.
- **Entity Type**: Private (Series E)
- **Headquarters**: Incline Village, Nevada, USA
- **Founded**: 2012
- **Founders**: Johnny Ayers (CEO)

## Core Business
- **Primary industry/industries**: Digital Identity Verification, Fraud Prevention, Risk Decisioning, RegTech
- **Target customers**: B2B — primarily Enterprise and Government. Serves financial services (18 of top 20 banks), government agencies (13 U.S. states, 2 federal agencies), gaming/sportsbooks, healthcare, telecom, e-commerce, marketplaces, and fintechs.
- **Mission or purpose**: To verify 100% of good identities and eliminate identity fraud.

## Products & Services
- **RiskOS®**: The company’s core AI platform for identity and risk decisioning. It is a fully vertically integrated platform that allows customers to design, test, and deploy identity, risk, compliance, age assurance, and authentication workflows across the entire customer journey.
- **Predictive Risk Score Solution**: A risk scoring solution that provides real-time fraud protection and decisioning.
- **Effectiv (Acquired)**: An end-to-end identity fraud and payment risk management solution that adds transaction monitoring, credit underwriting, and Know-Your-Business (KYB) capabilities to the Socure platform.
- **FedRAMP Authorized Solution**: A version of the platform authorized for use by U.S. federal government agencies.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Private company).
- **Key Metric**: Serves over 3,000 customers. The company has access to an identity graph of hundreds of billions of records and over 40 billion historical known outcomes.
- **Notable Investors/Partners**: Investors are not explicitly listed on the provided sources, but the customer base includes Capital One, Citi, Chime, SoFi, Lili, Green Dot, Robinhood, Dave, Gusto, Poshmark, Uber, DraftKings, PrizePicks, and the State of California.
- **Growth Signals**: 
    - Achieved **FedRAMP Authorization** in April 2025, a significant milestone for selling to U.S. federal government agencies.
    - Acquired **Effectiv** to expand into payment risk management and credit underwriting.
    - Customer base includes 18 of the top 20 banks and 500+ fintechs.
    - Over 130 public sector organizations as customers.
    - Listed 100 open positions across the company.

## Competitive Advantages
- **Vertically Integrated Platform**: Socure claims to be the industry’s only fully vertically integrated identity and risk platform, which it says delivers unparalleled auto-approval and fraud capture rates.
- **Massive Data Graph**: Its identity graph of hundreds of billions of records and 40 billion historical outcomes provides a deep data moat that is difficult for competitors to replicate.
- **Breadth of Use Cases**: The platform supports virtually any industry and use case, from workforce verification to prediction markets, making it a versatile partner.
- **Government Authorization**: FedRAMP authorization gives it a unique and defensible position in the public sector market.

## Strategic Focus
- **Government Expansion**: With the recent FedRAMP authorization, a major focus is expanding into federal and state government programs.
- **Platform Expansion**: Integrating the Effectiv acquisition to offer a more comprehensive suite covering identity, payments, and credit risk.
- **AI Innovation**: Continuing to leverage AI on "offense" to keep pace with the fast-moving AI threat landscape (deepfakes, synthetic identity fraud).

## Why Work Here
- **Remote-First Culture**: Socure is a remote-first company with talent hubs in San Francisco, Seattle, New York, Washington DC, Miami, London, Chennai, Bangalore, and Hyderabad. Employees have flexibility and autonomy.
- **High-Impact Work**: The company tackles hard problems in digital identity and fraud, which are central to trust in the digital world. The culture emphasizes high performance and purpose.
- **Benefits**: 
    - Market-competitive base salary and performance bonuses.
    - Equity for all full-time employees.
    - Comprehensive medical, dental, and vision insurance.
    - Mental health support.
    - 401(k) with company match.
    - Flexible PTO and generous paid parental leave.
    - Professional development stipend.
    - Work-from-home stipend and Deskpass access for coworking.
    - Hackathons to fuel innovation.
- **Growth & Development**: Internal mobility and career pathing opportunities, access to the latest technology.
- **Team Size**: Approximately 386 total employees (per Built In), with 100 open positions signaling strong growth.

## Sources
1. [socure.com](https://www.socure.com/)
2. [socure.com](https://www.socure.com/company/careers)
3. [socure.com](https://www.socure.com/company)
4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/socure?source_page=%2Fcompany%2Fcareers)
5. [builtin.com](https://builtin.com/company/socure)

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