--- title: 'Senior Solution Consultant (Remote OK) at Arkose Labs' canonical: 'https://feeny.ai/job/senior-solution-consultant-remote-ok-arkose-labs-san-mateo-bnn5tfctfqfr' type: 'job' last_seen: '2026-09-11' --- # Senior Solution Consultant (Remote OK) at Arkose Labs - **Company:** Arkose Labs - **Location:** San Mateo, CA - **Posted:** 2026-08-24 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.greenhouse.io/arkoselabs/jobs/7963841003 ## Job description Arkose Labs is on a mission to create an online environment where all consumers are protected from spam and abuse. As a Fast Company 2025 Best Workplace for Innovators, we provide a proactive fraud deterrence platform, Arkose Titan, designed to neutralize modern attacks powered by Agentic AI and LLMs. By combining proprietary intelligence with dynamic friction, we undermine attacker ROI to protect global giants like Microsoft, Meta, and Roblox. Headquartered in San Mateo, CA, we maintain a global presence across APAC, Central and South America, and EMEA. Position Summary Arkose Labs is looking for an experienced Senior Solution Consultant to join our team and help us on our quest to bankrupt the business of fraud. In this role you will support our Sales team by leading technical customer conversations, running proofs of value, and driving deals to technical win and closure. You will partner with customers and prospects to determine the most effective means to eliminate fraud within their business. Working hand in hand with our Sales and Customer Success teams, you will design effective solutions through a business and technical discovery process that spans people, process, and technology. Each member of the Solution Consulting team actively contributes toward achieving our goals. We are dedicated, respectful, and hold the highest standards of ethics and integrity. We rise to the challenge, take ownership, and strive to win a positive outcome. The team harnesses a fun, positive, and collaborative environment. Most of all, we are devoted to a long-term commitment to development and growth that encourages each of us to realize our potential. As a product expert, you will bring a comprehensive understanding of web technology coupled with a business-minded approach to problem-solving. Your entrepreneurial and curious nature allows you to apply that technical knowledge in an effective, transformative way. You will also mentor fellow Solution Consultants and provide critical technical support across the organization. Primary Responsibilities - Partner with Account Executives and Customer Success Managers to navigate complex, multi-stakeholder opportunities - Communicate effectively with stakeholders ranging from individual contributors to C-level executives - Drive the customer discovery process and uncover critical business pain - Evangelize Arkose Labs solutions within a value-based sales methodology - Prepare and deliver value-based demonstrations that link our solutions to achieving customer objectives and alleviating pain - Design and build a Solution Definition with the customer and internal stakeholders, optimizing the value of Arkose Labs solutions and building a foundation for scale - Design, implement, and track Proof of Value (PoV) engagements along with the associated KPIs and success criteria - Identify and mitigate technical risk within opportunities - Mentor fellow Solution Consultants and contribute to enablement across the BDR, AE, and SC teams - Drive the Arkose Labs solution forward through cross-functional collaboration with Sales, Product, Customer Success, Engineering, and Marketing - Constantly seek to expand your knowledge and skill set to move your performance and career to the next level Must-haves - 4+ years as a Solution Consultant, Sales Engineer, Technical Account Manager, Security Engineer, or equivalent experience in a rapidly growing SaaS organization - Excellent written and verbal communication skills, an outgoing personality, and a proven ability to deliver compelling presentations - A consultative, curious approach to solving customer business challenges - Experience identifying and prioritizing business pain points and associated metrics - A track record of selling enterprise solutions to cross-functional teams - The ability to listen to the customer and pivot on demand to address their needs while maintaining the overall objectives of the meeting - Process-oriented, yet able to adapt and understand optimal next steps quickly - An understanding of both client-side and server-side web technology and development - Working knowledge of JavaScript, HTML, and languages such as Python, PHP, Go, or NodeJS - An understanding of ReSTful APIs, including JSON, webhooks, and POST requests - Experience with encryption, public and private keys, authentication, and web security - An understanding of WAFs and CDNs and their role in web application security - Hands-on experience with Postman, JSFiddle, CodePen, browser developer consoles, and IDEs such as VS Code - Ability to write SQL statements with complex join statements Nice to haves - Cybersecurity Solution Consulting or Sales Engineering experience with fraud and abuse prevention solutions - Experience with sales methodologies such as MEDDICC or MEDDPICC - Client-side development experience: JavaScript, JQuery, React, Vue, or Angular - Server-side development experience in languages such as Python, Go, or NodeJS - API development experience with webhooks, ReST calls, and pre- and post-processing of data, including reading and writing information to a database - Mobile development experience: iOS, Android, React Native - Experience with AWS (S3, Athena, Lambda) or equivalent cloud technologies Why Arkose Labs? Our technology-driven approach lets us make a substantial impact in the industry, supported by a customer base of global enterprise giants. We are not just a company. We are a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe. Why do top tech professionals choose Arkose Labs? - Cutting-edge technology. Our high-efficacy solutions, backed by solid warranties, attract leading global enterprise clients. - Innovation and excellence. Our culture emphasizes technological innovation and the pursuit of excellence, with a balanced and thriving work environment. - Experienced leadership. Guided by seasoned executives with deep tech expertise and a history of successful growth and equity events. - Ideal size. We are structured to be agile and adaptable. Large enough to provide stability, small enough to value your voice and your ideas. Join us in shaping the future of technology. At Arkose Labs, you are not just an employee. You are part of a visionary team driving global change. The most recognizable brands in the world select Arkose Labs, including Roblox, Microsoft, Adobe, Expedia, Snapchat, Zilch, and ZipAir. We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education. We value - People. First and foremost, they are our most valuable resource. Our people are independent thinkers who make data-driven decisions and take ownership and accountability in everything they do. - Teamwork. We demonstrate respect, trust, and integrity, communicate openly with a positive can-do attitude, and constructively challenge one another. - Customer Focus. We empathize with our customers and obsess about solving their problems. - Execution. We act with precision, professionalism, and urgency. - Security. It is the lens through which we implement our processes, procedures, and programs. ## Benefits - Competitive salary plus equity - 401k plan - Robust benefits package: 85% medical, dental, and vision coverage for employees and 75% for dependents - Flexible PTO - Life insurance coverage - Short and long term disability insurance paid by the company - Generous nationwide parental leave policy - Amazing discounts program - Wellbeing package including mental health and gym discounts - Flexible working hours to support personal wellbeing and mental health - Employee Assistance Program Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities. The anticipated salary range for this position is $175,000 - $250,000 OTE. Equity and benefits may be provided as part of the compensation package, depending on the position offered. Not all candidates will be eligible for the upper end of the salary range. The exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience, and other qualifications as well as the candidate’s location of residence. In addition to base salary, some roles may be eligible for a variable bonus based on a combination of company performance, employee performance, and management discretion. #LI-Remote, #LI-Associate ## About Arkose Labs ## Company Overview - **One-liner**: Arkose Labs is a cybersecurity company that provides a proactive fraud deterrence and bot management platform called Arkose Titan, which uses dynamic challenges and risk-based profiling to protect enterprises from automated attacks, fraud farms, and malicious AI agents. - **Entity Type**: Private (Growth-stage, backed by leading capital) - **Headquarters**: San Mateo, California, USA (with global offices in San Francisco, Brisbane, London, San Jose (Costa Rica), Amsterdam, Pune, Bengaluru, Buenos Aires, and Kuala Lumpur) - **Founded**: Year not explicitly stated, but the company has grown to a global team with significant recognition. - **Founders**: Kevin Gosschalk (Founder & CEO) ## Core Business - **Primary industry/industries**: Cybersecurity (Fraud Prevention, Bot Detection, Account Security) - **Target customers**: B2B — Large enterprises, banks, gaming platforms, fintechs, marketplaces, and the world's largest consumer-facing brands (e.g., two of the top three banks, Microsoft, Meta, Roblox). - **Mission or purpose statement**: "To create an online environment where every consumer is protected from malicious activity." ## Products & Services - **[Arkose Titan™]**: The core unified platform that coordinates bot detection, email intelligence, device ID, and fraud farm protection. It classifies every user and AI agent by intent, enabling legitimate automation while stopping adversarial activity. It uses dynamic, user-friendly challenges (4th, 5th, 6th-gen) to drain attacker ROI. Type: SaaS Platform. ## Market Standing - **Valuation/Market Cap**: Not publicly available (Private company). - **Key Metric**: Total Funding - Not explicitly stated in provided data, but the company is backed by "leading capital and strategic partners." - **Notable Investors/Partners**: Not explicitly named in provided data, but the company is recognized by Deloitte (Technology Fast 500), Inc. Magazine (Fastest-Growing Private Companies), and Fast Company (Next Big Thing in Data & AI). - **Growth Signals**: - Recognized on the Deloitte Technology Fast 500. - Named the "Next Big Thing in Data & AI" by Fast Company. - G2 Winter 2025 Leader, Easiest to Do Business With, and Easiest Setup. - 100B+ threat decisions per year. - 500+ enterprises protected. - 10 global office hubs with 24/7 SOC coverage. - Actively disrupting organized fraud networks like Storm-1152. ## Competitive Advantages - **Unified Platform**: Coordinates bot detection, email intelligence, device ID, and fraud farm protection into one system, rather than disparate tools. - **Offensive Protection**: Actively drains attacker ROI by introducing dynamic friction, making attacks economically unviable, not just passively blocking. - **Agent Trust & Control**: Specifically classifies AI agents by intent, a critical capability for the era of agentic AI and LLMs. - **Embedded SOC**: A dedicated 24/7 Security Operations Center that tunes protection and provides actionable insights, not a ticket queue. - **Advanced Challenges**: Employs 4th, 5th, and 6th-generation challenges that defeat bots, AI agents, and fraud farms, going beyond basic CAPTCHAs. ## Strategic Focus - **Agentic AI Era**: A core focus is on classifying and controlling AI agents, enabling "agentic commerce" while stopping adversarial AI. - **Global Expansion**: Maintaining and growing a global presence with 10 hubs across APAC, Central America, EMEA, and South America to provide 24/7 support and engineering coverage. - **Enterprise Dominance**: Continuing to protect the world’s largest enterprises and consumer brands from sophisticated cybercrime. ## Why Work Here - **Mission-Driven**: Join a team with a clear, impactful mission to make the internet safer from bots, AI agents, and human fraud networks. - **Global & Remote-Friendly**: Flexible work arrangements with remote-friendly options and collaborative office spaces worldwide. Open roles across San Francisco, Brisbane, London, San Jose (Costa Rica), and more. - **Strong Culture**: Values include integrity, excellence, respect, inclusion, collaboration, customer obsession, and execution. Described as collaborative, curious, and driven. - **Benefits & Perks**: Generous PTO, paid holidays, parental leave, competitive compensation with equity options, comprehensive healthcare (medical, dental, vision), and professional development stipends. - **Innovative Environment**: Work on hard problems at the cutting edge of cybersecurity and AI, with a focus on continuous learning and attending industry conferences. ## Sources 1. [arkoselabs.com](https://www.arkoselabs.com/) 2. [arkoselabs.com/careers](https://www.arkoselabs.com/careers) 3. [arkoselabs.com/about-us](https://www.arkoselabs.com/about-us) 4. [job-boards.greenhouse.io/arkoselabs](http://job-boards.greenhouse.io/arkoselabs) 5. [arkoselabs.com/leadership](https://www.arkoselabs.com/leadership) ## Other roles at Arkose Labs - [Machine Learning Director](https://feeny.ai/job/machine-learning-director-arkose-labs-pune-4y8sd0yv3k6w) — Pune, India - [Senior Software Engineer, Detection](https://feeny.ai/job/senior-software-engineer-detection-arkose-labs-pune-b0vnv1fg1bk2) — Pune, India - [Manager, GTM Operations (Remote OK)](https://feeny.ai/job/manager-gtm-operations-remote-ok-arkose-labs-san-mateo-hq7vg01c3gq3) — San Mateo, CA - [Security Analyst - Weekend Shift (Data Analyst)](https://feeny.ai/job/security-analyst-weekend-shift-data-analyst-arkose-labs-brisbane-5c6txprywp9y) — Brisbane, Australia