--- title: 'Senior Solutions Consultant at Automox' canonical: 'https://feeny.ai/job/senior-solutions-consultant-automox-united-states-96wg1tq0sntx' type: 'job' last_seen: '2026-11-06' --- # Senior Solutions Consultant at Automox - **Company:** Automox - **Location:** United States - **Compensation:** $110k–$140k - **Work type:** remote - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-11-06 - **Apply:** https://job-boards.greenhouse.io/automox/jobs/5454357008 ## Job description Are you ready to own something big? Automox is turning IT admins into IT heroes by replacing traditional tools with our award winning cloud-native endpoint management platform. Our product works autonomously and so do our teams. We value a ‘one team’ mentality where everyone’s unique skills contribute to an environment that encourages collaboration and ownership. At Automox you’re enabled to do your best work, grow your career, and have an impact that will be noticeable. WE ARE A_TOMOX… all that’s missing is U! ## OVERVIEW Are you ready to own something big? Automox is turning IT admins into IT heroes by replacing traditional tools with our award-winning cloud-native endpoint management platform. Our product works autonomously, and so do our teams. We value a ‘one team’ mentality, where everyone’s unique skills contribute to an environment that encourages collaboration and ownership. At Automox, you’re empowered to do your best work, grow your career, and make a noticeable impact. WE ARE A_TOMOX… all that’s missing is U! We’re seeking a passionate Senior Solutions Consultant to join our Customer Experience team and ensure every interaction with Automox ends with a happy customer. As a Senior Solutions Consultant, you'll combine deep product knowledge with a genuine understanding of customer goals to deliver continuous value throughout the customer lifecycle. You’ll build lasting customer relationships, proactively identify opportunities, and drive meaningful outcomes. You’ll be the customer's advocate internally, ensuring our solutions align with their evolving needs. ## WHAT YOU'LL OWN & DRIVE - Independently lead customer onboarding, platform implementation, solution optimization, and ongoing performance reviews. - Assess customer environments and build Automox policies, device groups, and patching workflows aligned with their operational needs. - Build customer trust through technical leadership, platform education, and clear guidance, including during challenging conversations. - Partner with CSMs to address technical barriers, improve adoption, and maximize customer outcomes. - Investigate patching and endpoint issues, document findings, and coordinate timely escalation to Support and Engineering. - Maintain clear engagement documentation and create reusable knowledge base articles, scripts, and technical guidance. - Read, troubleshoot, and modify PowerShell or Bash scripts; contribute scripts and software deployment content to our Worklet and Third-Party Software catalogs. - Improve service delivery and internal tooling, and contribute to shared technical projects and knowledge sharing. ## WHAT YOU BRING TO THE TABLE - 4+ years proven experience in a customer-facing technical role such as Systems Administration, Desktop Support, Solutions Engineering, or comparable technical IT role. - Expert proficiency in at least one core OS—Windows, macOS, or Linux—including administration, configuration, troubleshooting, and update management. - Proven production patch management experience, including deployment planning, testing, maintenance windows, reboot coordination, and failed-update troubleshooting. - Skilled at diagnosing and resolving advanced technical issues, performing custom solutioning, and conducting root cause analysis. Experience working closely with support, engineering, and customer success teams is essential. - Hands-on experience with endpoint or configuration management tools such as Automox, MECM/SCCM, Intune, WSUS, Jamf, NinjaOne, ManageEngine, BigFix, Tanium, or Ansible. - Clear communication with technical and business stakeholders, from SysAdmins to C-level executives. Prior external consulting experience is preferred, not required. - Ownership of engagements, competing priorities, and follow-through; a collaborative approach and willingness to expand current skill set and contribute broadly to team and company objectives. - Preferred: familiarity with GitHub/Git, Jira, and customer success, CRM, or service delivery tools such as ChurnZero, Gainsight, Salesforce, or Rocketlane. - Preferred: experience writing original scripts, working with APIs, Python, or Go, and administering multiple operating systems. The salary range listed is the base pay range for this position. In addition, the total compensation package includes bonus, equity and benefits. Actual earnings may be less or more depending on a candidate's direct experience, skills, industry knowledge, and location. ## Compensation $110,000—$140,000 USD ## LOCATION We are a fully distributed company of remote employees. ***Note: We currently don't hire in California or New York metro*** ## ABOUT AUTOMOX Automox is the cloud-native IT operations platform for modern organizations. Our award-winning answer to modern IT operations and best-in-class results earned Automox four straight quarters of record growth. We are now trusted by more than 2,500 leading companies and MSPs worldwide, including NASA, Yale, Xerox, Allbirds, and Unicef. It makes it easy to keep every endpoint automatically configured, patched, and secured – anywhere in the world. The future of IT Operations is cloud-native – and right now. Will you join us? ## EMPLOYMENT AT AUTOMOX ✅ Must be able to pass a federal, state, county background check ✅ Complete a local in-person verification TOTAL REWARDS: Thrive with Us 💵Competitive Salary 📈Equity for Full-Time Employees 🏦 401K Match 🏝Flexible PTO, generous sick time policy Health & Wellness 🩺 Comprehensive Health Plans with generous employer contributions 🩺100% Company-paid Short Term/Long Term Disability and Life Insurance 🩺 Company HSA Contribution: $100-$200 per month based on tier Happiness & Well-Being 🎁 $25 per month Lifestyle Spending Account 💻 Internet Reimbursement - $50/month 🗄 $500 Home office stipend 👨‍👧‍👦 $10k Adoption Benefit 🤰🏽Comprehensive Family Planning Covered on Meritian Medical Plan We are committed to an inclusive and diverse company. Automox is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status. We are not able to sponsor work visas at this time. ## About Automox ## Company Overview - **One-liner**: Automox is a cloud-native IT operations platform that autonomously patches, configures, and secures endpoints across Windows, macOS, and Linux at AI speed. - **Entity Type**: Private (Series C; total funding $152.6M) - **Headquarters**: Boulder, Colorado, United States - **Founded**: 2015 - **Founders**: Not publicly available ## Core Business - **Primary industry**: IT System Operations and Maintenance - **Target customers**: B2B – IT operations teams, security teams, and managed service providers (MSPs) serving SMB to enterprise organizations. - **Mission / purpose**: Save time, reduce risk, and thoughtfully automate OS, third-party, and configuration updates so IT can focus on strategic work. ## Products & Services - **Automox Platform**: Cloud-native endpoint management SaaS that automates patching, vulnerability remediation, configuration enforcement, and policy governance across Windows, macOS, and Linux endpoints (laptops, servers, cloud VMs). - **Automox Worklets™**: A catalog of 432+ pre-vetted scripts that enable teams to deploy custom mitigations, enforce configurations, and automate workflows without traditional scripting overhead. - **Turnkey Results**: A managed blueprint service that aligns Automox’s autonomous endpoint management to an organization’s specific patch SLAs, risk goals, and compliance standards. ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: Annual revenue estimated at $73M (LinkedIn data); total funding $152.6M across six rounds (Seed, Series A, B, C). - **Notable Investors / Partners**: Insight Partners (led Series C), Koch Disruptive Technologies (led Series B), TechOperators Venture Capital, Blue Note Ventures. - **Growth Signals**: Trusted by 2,500+ organizations including NASA, Yale, Xerox, Allbirds, and UNICEF; four consecutive quarters of record growth as of latest reports; product rating of 4.6/5 from 282 reviews. Headcount has declined ~19% YoY to 168 employees (likely part of broader market adjustments). ## Competitive Advantages - **Policy-driven automation** that enforces compliance without manual intervention – no VPN or on-prem infrastructure required. - **Scaled intelligence** from 1.4 billion policy runs, enabling a pre-built “blueprint” for rapid deployment. - **Worklet ecosystem** with 432+ community and vetted scripts, allowing teams to quickly mitigate vulnerabilities even when no vendor patch exists. - **Lightweight agent** works across distributed environments (laptops, servers, cloud) with a single pane of glass. ## Strategic Focus - **AI-speed endpoint management**: Closing the gap between AI-powered vulnerability discovery and human-paced response. - **Autonomous remediation**: Moving beyond patch-only to include mitigations for vulnerability classes that cannot be patched. - **Expanding partner and MSP channels**: Already serving a large number of MSPs and seeking further channel growth. ## Why Work Here - **Remote-first culture**: Distributed workplace with flexible PTO and a home-office stipend to set up your workspace. - **Wellness & family benefits**: Fully covered employee vision and dental, two medical options, HSA contributions, 401(k) matching, IVF/adoption assistance, and paid parental leave. - **Strong culture scores**: 99% of employees say Automox is a great place to work (internal survey); connection stipends for virtual coffees and active Slack social groups (“Pets of Automox”). - **Engineering environment**: Distributed teams with a focus on ownership, professional development, and accountability; new-hire cohorts and regular all-hands with senior leadership. - **Perks**: Flexible PTO, life insurance, community engagement & philanthropy opportunities. ## Sources 1. [automox.com/careers](https://www.automox.com/careers) 2. [automox.com/company](https://www.automox.com/company) 3. [automox.com](https://www.automox.com/) 4. [job-boards.greenhouse.io/automox](https://job-boards.greenhouse.io/automox) 5. 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