---
title: 'Senior Solutions Consultant at Gen Digital Inc.'
canonical: 'https://feeny.ai/job/senior-solutions-consultant-gen-digital-inc-united-states-new-york-ny-gkmjpps4113h'
type: 'job'
last_seen: '2026-10-15'
---

# Senior Solutions Consultant at Gen Digital Inc.

- **Company:** [Gen Digital Inc.](https://feeny.ai/companies/gen-digital-inc)
- **Location:** United States / New York, NY
- **Compensation:** $145k–$168k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-12
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/gen-digital/a8c5c98a-9031-42d3-bbd2-8e647c5bc0bc

## Job description

## About Gen

Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen.

## About the Role

As a Senior Solutions Engineer, you’ll lead technical solutioning for complex partner engagements, working closely with Sales, Partner Success, Product and Engineering to turn partner needs into clear, practical solutions. You’ll bring strong technical judgment and consultative skill to important opportunities, contribute to solution approaches for emerging verticals, and help improve the tools and practices the Solutions Engineering team uses. You’ll lead discovery, design and demonstrations for challenging use cases, share partner insights with Product, and help peers strengthen their technical and partner-facing work. As a senior client-facing member of our commercial organization, you’ll help accelerate adoption of our embedded marketplace infrastructure.

## Key Responsibilities

- Lead technical solutioning for complex partner engagements, coordinating with internal teams and following through on agreed commitments.
- Contribute to solution narratives and architectural approaches for new verticals and emerging use cases, adapting established patterns and identifying where new approaches may be needed.
- Help improve scoping practices, engagement models, templates and other reusable materials in partnership with the Solutions Engineering team.
- Travel with Sales and Partner Solutions for important prospect and partner meetings, bringing hands-on technical expertise and sound judgment to in-person discussions.
- Lead discovery and solution design for strategic opportunities, working with team leadership to balance priorities across engagements.
- Design and personally demonstrate complex solutions, tailoring the discussion to partner needs and going beyond standard product walkthroughs where appropriate.
- Share technical and consultative best practices with Solutions Engineering peers and help maintain a high bar for partner communication.
- Create and maintain useful internal and external documentation, including implementation guidance and best-practice materials.
- Capture partner feedback and communicate its context and impact to Product, helping inform roadmap discussions and prioritization.
- Build alignment among partners, Sales, Partner Solutions and Product on solution direction for complex or ambiguous engagements; raise key tradeoffs and risks to the appropriate stakeholders.
- Represent the Engine’s technical capabilities with partner and internal stakeholders, and participate in industry events as appropriate.
- Identify potential expansion opportunities and delivery risks across assigned engagements, and share recommendations on where Solutions Engineering support can have the greatest impact.

## About You

- 5+ years of experience in sales engineering, solutions architecture, solutions engineering, technical account management or a similar role. Experience in FinTech or enterprise technology is preferred.
- A track record of leading complex partner or customer engagements, including situations where requirements are evolving or not fully defined.
- Experience shaping solution approaches for new verticals or emerging use cases, while knowing when to build on established integration patterns.
- Experience mentoring peers or sharing practices that improve the work of other technical or pre-sales professionals.
- Ability to travel regularly for in-person partner visits, including important engagements that benefit from senior technical representation.
- Proficiency translating technical concepts for technical and executive audiences, including in ambiguous or unscoped situations.
- Experience contributing to scoping frameworks, playbooks or engagement models that make team delivery more consistent and scalable.
- Excellent communication and interpersonal skills, with the ability to build rapport with senior client and internal stakeholders.
- Sound judgment about when to involve technical resources to resolve partner blockers and accelerate time to activation.
- Detail-oriented problem solver who is comfortable working through ambiguity and collaborating across teams.

What’s next

- Recruiter Phone Screen
- Hiring Manager Interview
- Cross-functional Interviews
- Technical Interview

Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs.

## About Gen Digital Inc.

## Company Overview
- **One-liner**: Gen is a global leader in Cyber Safety, powering Digital Freedom through its trusted consumer brands Norton, Avast, LifeLock, and MoneyLion.
- **Entity Type**: Public (ticker not confirmed in provided sources; refer to SEC filings)
- **Headquarters**: Dual headquarters in Tempe, Arizona, United States, and Prague, Czech Republic
- **Founded**: Not explicitly disclosed; the merged entity (Gen) was formed in 2022 following the combination of NortonLifeLock and Avast
- **Founders**: Not publicly available for the merged company; predecessor brands were founded by Peter Norton (Norton) and Pavel Baudiš & Eduard Kučera (Avast)

## Core Business
- **Primary industry**: Cybersecurity (Cyber Safety), digital privacy, identity protection, and financial wellness
- **Target customers**: B2C (individuals and families), with some B2B2C offerings for enterprises and institutions (breach response, employee benefits)
- **Mission or purpose statement**: “Powering Digital Freedom” – giving people the confidence, tools, and insights to control, manage, and grow their digital and financial lives

## Products & Services
- **Norton**: Award-winning cybersecurity, online privacy, and device protection for individuals and families (SaaS security suites, VPN, password manager, etc.)
- **Avast**: AI-powered threat detection and digital security products focused on malware, privacy, and real-time protection (freemium model, top-ranked by industry experts)
- **LifeLock**: Identity theft protection with proactive monitoring, alerts, and dedicated Identity Restoration Specialists (U.S. leader)
- **MoneyLion**: Digital financial wellness platform offering Instacash, RoarMoney, Credit Builder Plus, and a marketplace for financial products (B2C and B2B2C)

## Market Standing
- **Valuation/Market Cap**: Not provided in search results; as a publicly traded company, refer to SEC filings for current market cap
- **Key Metric**: Nearly 500 million global users across the brand ecosystem; MoneyLion has processed $7.5B+ in transaction volume and served 81M+ users since launch
- **Notable Investors/Partners**: No specific investors cited; the company partners with leading institutions for breach response, employee benefits, and identity protection
- **Growth Signals**: 
  - Total cyberattacks blocked in 2024 is a key metric (exact number not shared)
  - MoneyLion’s rapid growth in transaction volume and user base
  - Expanding from protection into financial wellness and AI-driven personalization

## Competitive Advantages
- Family of trusted, globally recognized consumer brands (Norton #1 top-of-mind Cyber Safety brand, LifeLock leader in identity protection)
- Deep visibility into a vast threat network (machine learning and AI across ~500M users) enables superior threat detection and personalization
- Unique platform combining cybersecurity, privacy, identity restoration, and financial wellness – a “trust layer” for the digital economy
- Dual HQ presence (U.S. and Europe) provides diverse talent and regulatory insight

## Strategic Focus
- Building a unified AI-powered platform that delivers personalized, proactive, and automated Cyber Safety and financial empowerment
- Deepening leadership in Cyber Safety while extending into financial wellness to compound lifetime customer value
- Positioning Gen as the “trust layer” for the AI economy – bridging what AI can do and what consumers trust it to do
- Expanding B2B2C partnerships (breach response, employee benefits, identity protection for institutions)

## Why Work Here
- **Culture**: Emphasizes collaboration, innovation, a giving mindset, and customer obsession. Values include “Think Big. Be Bold.”, “Be Scrappy. Make it Happen.”, and “Play to Win. Together.”
- **Work model**: Hybrid – choose which days to be in the office with an expectation of three days per week; unlimited paid time off; recognized holidays; parental leave and leaves of absence
- **Benefits**: 
  - Employee Stock Purchase Plan (ESPP) 
  - Performance-based bonuses
  - Learning & development (Learn@Gen, mentorship, degree/certification reimbursement, 24/7 eLearning)
  - Wellness: virtual fitness, on-site gyms, Employee Assistance Program (EAP) extending to dependents
  - Adoption, foster care, fertility, and surrogacy benefits in 15+ countries
  - Global recognition program (“Inspire”) and diverse employee communities
- **Interview process**: Transparent – 15-30 min recruiter chat, 2-3 skill/team interviews (may include a task), then offer. Reflects the company’s collaborative culture.

## Sources
1. [gendigital.com](https://www.gendigital.com/us/en/) – Company overview, brand family, mission, and metrics
2. [gendigital.com](https://www.gendigital.com/us/en/who-we-are/) – Who We Are, strategy, and solution details
3. [gendigital.com](https://www.gendigital.com/us/en/life-gen/) – Careers page with culture, values, and interview process
4. [gendigital.com](https://www.gendigital.com/us/en/life-gen/jobs/) – Open roles listing
5. [gendigital.com](https://www.gendigital.com/us/en/benefits/) – Benefits overview (hybrid work, wellness, learning, compensation)

## Other roles at Gen Digital Inc.

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- [Integrated GTM & Product Marketing Lead](https://feeny.ai/job/integrated-gtm-product-marketing-lead-gen-digital-inc-united-states-new-york-ny-mrgmgazvajfd) — United States / New York, NY
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