--- title: 'Senior Solutions Consultant at New Relic' canonical: 'https://feeny.ai/job/senior-solutions-consultant-new-relic-berlin-dk2j69gjnfvf' type: 'job' last_seen: '2026-09-15' --- # Senior Solutions Consultant at New Relic - **Company:** New Relic - **Location:** Berlin, Germany / Munich, Germany - **Posted:** 2026-06-24 - **Last confirmed live:** 2026-09-15 - **Apply:** https://job-boards.greenhouse.io/newrelic/jobs/5267253008 ## Job description We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity: Are you ready to take ownership of high-value technical evaluations for some of the world's most recognizable brands? Join New Relic as a Senior Solutions Consultant, where you will leverage your unique blend of technical expertise, commercial acumen, and customer-centricity to deliver meaningful outcomes across our DACH and Eastern Europe (EE) markets. In this role, you won't just be ticking boxes; you will be the absolute owner of the technical 'win'. Partnering closely with our Enterprise Account Executives, you will guide technical strategies and establish deep, trusted relationships with major enterprise accounts. You will have the autonomy to run with your insights, serving as a critical bridge between complex customer environments and our internal Product and Engineering teams to directly influence the evolution of our market-leading Intelligent Observability platform. What You'll Do: - Secure the Technical Win: Partner closely with Sales teams to drive revenue opportunities, upselling new solutions, and expanding our Annual Consumption Revenue (ACR) footprint across strategic T1 and T2 accounts. - Consult & Architect: Lead technical discovery sessions, deliver tailored Proof of Value (PoV/PoC) presentations, conduct structured architectural workshops, and craft compelling responses to RFX/RFIs. - Establish Trusted Partnerships: Deeply understand our customers' business objectives and technical landscapes to build long-term relationships, helping them eliminate digital experience disruptions and realize maximum platform value. - Evangelize Innovation: Actively champion new product capabilities to the market while channeling structured field feedback directly to New Relic Product Managers and Engineering leads to fuel future platform evolution. - Collaborate Cross-Functionally: Expand the team’s operational reach by collaborating seamlessly with Solution Architects, Partner teams, and Customer Success colleagues to navigate enterprise complexity. This Role Requires: - Enterprise Pre-Sales Mastery: A proven track record of leading and managing large, complex pre-sales or technical consulting engagements for enterprise-level organizations. - Modern Cloud Expertise: Hands-on familiarity with native cloud technologies, including Kubernetes, containers, microservices, SRE practices, DevOps, and continuous integration/continuous deployment (CI/CD) pipelines. - Full-Stack Technological Breadth: A foundational understanding that spans modern enterprise layers, from user experience and cloud applications to infrastructure, networks, data, and security. - Data-Driven Consulting: A strong grasp of how telemetry, insight, and data enable better decision-making within complex global organizations. - Superb Stakeholder Management: Exceptional communication skills with the ability to engage, influence, and build credibility with both engineering teams and C-suite stakeholders. - Language Fluency: Professional professional proficiency (written and spoken) in both German and English to support the DACH and EE region effectively. Bonus Points: - Observability Background: Previous experience working with performance monitoring tools across infrastructure, application (APM), network, or digital experience monitoring (DEM). - Mobile Architecture Knowledge: Familiarity with mobile device platforms and architectures across iOS and Android ecosystems. - Academic Foundation: A Bachelor’s degree in Computer Science, Engineering, or an equivalent technical field. - Location: Based in or around Munich, Germany. #LI-JJ2 #LI-Remote Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the [San Francisco Fair Chance Ordinance](https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf). Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy ## About New Relic ## Company Overview - **One-liner**: New Relic provides an intelligent observability platform that helps engineers monitor, troubleshoot, and optimize their software, infrastructure, and AI applications in real time. - **Entity Type**: Private (acquired by Francisco Partners and TPG in a $6.5 billion take-private deal in 2024; formerly public on NYSE under ticker NEWR) - **Headquarters**: San Francisco, California, United States - **Founded**: 2008 - **Founders**: Lew Cirne ## Core Business - **Primary industry**: Observability Platform / Application Performance Monitoring (APM) / Software Development - **Target customers**: B2B, serving engineering and IT teams at enterprises, SMBs, and digital-native companies across industries. - **Mission statement**: Eliminate interruptions for digital business. ## Products & Services - **[New Relic Intelligent Observability Platform](https://newrelic.com/)**: A unified, full-stack SaaS platform that ingests metrics, events, logs, and traces (MELT) to provide end-to-end visibility. Includes APM, infrastructure monitoring, digital experience monitoring (RUM), logs, security, and AI-powered observability. - **[New Relic AI](https://newrelic.com/)**: A generative AI assistant that helps engineers trace agent reasoning to code execution, identify hallucinations, control AI costs, and accelerate root cause analysis. - **[AI and Agentic Monitoring](https://newrelic.com/)**: Dedicated capabilities to monitor AI models, agents, and LLM interactions in real time, correlating agent behavior with underlying microservices. - **[New Relic CodeStream](https://newrelic.com/)**: Extends observability and code collaboration directly into popular development environments (IDEs). - **Vulnerability Management & Security**: Unified vulnerability management with production impact scoring and AI-driven prioritization, plus IAST and SAP monitoring. - **800+ pre-built integrations** with cloud services (AWS, Azure, GCP), Kubernetes, Docker, serverless frameworks, and 11 programming languages. ## Market Standing - **Valuation**: Acquired for approximately **$6.5 billion** in 2024 by Francisco Partners and TPG. - **Key Metric**: **$925.6M annual revenue** (as of the acquisition); **~2,400 employees** (as of March 31, 2024); **16,000+ paying customers**. - **Notable Investors/Partners**: Francisco Partners, TPG; major customers include adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill. - **Growth Signals**: - Named a **Leader in the 2025 Gartner Magic Quadrant for Observability Platforms** (12-time Leader). - **2.4 trillion data points queried per minute**, 5 billion data points ingested per minute, 3.1+ exabytes of data annually, 333+ billion web requests served daily with a median response time of 60ms. - Integrated with **NVIDIA NIM** to accelerate AI adoption and ROI. - Launched **Instant Observability**, the industry’s largest open-source integration ecosystem. - Job posting trends show **+35.3% quarterly growth** (as of mid-2025). ## Competitive Advantages - **Unified platform**: Single platform for metrics, events, logs, and traces — no separate databases required, reducing complexity and cost. - **Usage-based consumption pricing**: First in the industry to move away from host-based pricing; offers a **100 GB free tier per month** and $0.35/GB beyond, making it accessible to startups and large enterprises alike. - **AI-native observability**: Deep integration of generative AI for root cause analysis, cost control, and hallucination detection — a differentiator in the observability market. - **Massive data scale**: Proven ability to handle exabyte-scale telemetry with sub-60ms median query response times. - **Open-source ecosystem**: 770+ integrations and open-source agents, fostering community and reducing vendor lock-in. ## Strategic Focus - **AI and Agentic Monitoring**: Prioritizing capabilities to monitor and optimize AI agents, LLMs, and agentic workflows as enterprises adopt AI at scale. - **Expanding the free tier and consumption model**: Driving adoption by lowering barriers for engineers and startups, converting them into paying customers. - **Enterprise security and governance**: Deepening vulnerability management, IAST, and security integrations to meet enterprise compliance needs. - **Global expansion**: 17 offices worldwide including Barcelona, Bengaluru, Berlin, Dublin, London, Melbourne, Munich, Paris, Portland, San Francisco, Seoul, Singapore, Sydney, Tel Aviv, Tokyo, and Zurich. ## Why Work Here - **Culture**: Known for "The Relic Way" — six core values: Customer Forever, One Team, Competitive Spirit, Technical Excellence, Challenger Mindset, and Results Driven. Emphasizes diversity, equity, and inclusion with five Employee Resource Groups (Access, Rainbow Relics, Relics of Color, Veterans@NewRelic, Women@NewRelic). - **Work environment**: Supports **flex work arrangements** (remote/hybrid options available depending on role and location). - **Total rewards**: Competitive pay, career development programs, professional training, generous paid time off, family healthcare, paid parental leave, emotional support assistance, NRgize wellness funds, and perks & discounts. - **Recognition**: Named one of *Fortune*’s Best Workplaces in Technology™ (2022), *PEOPLE* Magazine’s Companies That Care (2022, 2023), and *Inc.*’s Best-Led Companies (2021). Ranked among the greenest companies by *U.S. News & World Report* (2023). - **Engineering culture**: High technical bar with emphasis on innovation at massive scale. Engineers work on challenges involving 2.4 trillion queries per minute and exabyte-scale data pipelines. Active blog and community engagement. - **Active hiring**: 69 active job postings (as of mid-2025) with roles in engineering, sales, AI, data science, and compliance. ## Sources 1. [New Relic Official Website](https://newrelic.com/) 2. [New Relic Careers Page](https://newrelic.com/careers) 3. [New Relic Company Fact Sheet (PDF)](https://newrelic.com/sites/default/files/2024-08/Final_Fact_Sheet_08_28_24.pdf) 4. [New Relic Culture Page](https://newrelic.com/about/culture) 5. 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