---
title: 'Senior Solutions Engineer at Singular'
canonical: 'https://feeny.ai/job/senior-solutions-engineer-singular-united-states-pyr0dx7p9e3h'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Solutions Engineer at Singular

- **Company:** Singular
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-05-21
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/singular/774247a6-4746-45c5-b280-9503ec3f5e58

## Job description

Senior Solutions Engineer

## About Singular

Singular is the leading marketing measurement platform trusted by 1,000+ global brands, including Apple, Microsoft, Uber, DoorDash, Nike, EA, DraftKings, and Robinhood. Ranked as the #1 MMP by G2 for 3 years in a row, Singular enables marketers to make smarter user acquisition decisions and analyze the impact of every ad dollar with full-funnel marketing analytics, advanced cross-device attribution across mobile, web, PC, and console, best-in-class ad fraud prevention, and automatic data exports directly into BI tools.

Singular is also advancing campaign and creative analysis through integrations and partnerships with ChatGPT, Claude, and Gemini, helping marketers access AI-powered marketing insights without relying only on dashboards or SQL.

Singular has teams in 12 countries and employees across 65 cities, including NYC, LA, SF, Austin, Buenos Aires, São Paulo, London, Berlin, Barcelona, Tel Aviv, Bangalore, Beijing, and Seoul. We have raised $100M from Norwest Venture Partners, General Catalyst, Titanium Ventures, and other top-tier Silicon Valley investors.

We have a leading product, an innovative team, and hundreds of customers in a growing market. Our business and teams are scaling, and we are looking for ambitious, creative, technical, and customer-focused people to help us continue building the future of marketing measurement.

## The Role

Singular is looking for a Senior Solutions Engineer to support complex customer implementations, technical onboarding, advanced troubleshooting, and ongoing technical advisory needs across the Americas.

This role sits at the intersection of customer success, technical implementation, product feedback, and scalable solution design. You will partner closely with Engineering, Product, Sales, Customer Success, and Support to help customers implement Singular successfully, resolve complex technical challenges, and identify repeatable patterns that improve how our team operates.

The ideal candidate has strong technical depth, strong customer-facing judgment, and the ability to operate independently in ambiguous situations. You should be comfortable investigating SDK, API, attribution, data validation, web, and reporting issues directly, while also communicating clearly with customer engineering, marketing, analytics, and business stakeholders.

This is not a purely reactive support role. You will be expected to help turn recurring customer and implementation challenges into better documentation, workflows, internal tools, enablement, and product feedback. You should also be comfortable using AI tools to improve implementation workflows, accelerate troubleshooting, summarize technical context, and create scalable internal resources.

This is a fully remote position reporting to the Director of Solution Engineering, Americas.

## What You’ll Do

- Own and support technical implementation of Singular’s platform, from scoping and planning through onboarding, validation, and post-launch technical advisory.
- Provide senior technical ownership and continuity for high-priority customer accounts across the Americas, supporting complex implementations, escalations, and ongoing technical advisory needs.
- Lead or support complex SDK, API, attribution, web-to-app, S2S, event tracking, data validation, and reporting investigations.
- Use SQL, logs, APIs, internal tools, and customer-provided technical context to investigate data quality, attribution, and implementation issues.
- Build trust with customer engineering, marketing, analytics, and business stakeholders through clear communication, structured problem solving, and reliable follow-through.
- Partner with Customer Success and Sales to support customer happiness, retention, expansion, and technical confidence.
- Collaborate with Engineering and Product to identify customer-backed product gaps, recurring implementation patterns, and roadmap opportunities.
- Work with Support and Customer Success to ensure technical issues move through the right channels with clear ownership, context, and follow-up.
- Use AI tools to improve implementation workflows, accelerate technical troubleshooting, summarize customer/account context, generate reusable documentation, analyze technical patterns, and build lightweight internal tools or scripts that reduce repeated manual work.
- Develop internal playbooks, training materials, documentation, and workflow improvements that help scale the Solution Engineering team.
- Assist with technical sales activities for new and existing accounts when deeper implementation or feasibility expertise is needed.
- Prioritize customer product or feature requests and communicate them clearly to Product with supporting technical context and business impact.

## What You’ll Need

- 5+ years in Solution Engineering, Technical Account Management, Implementation Engineering, Sales Engineering, Software Engineering, or a similar technical customer-facing role.
- Experience supporting complex customer implementations or enterprise-level technical accounts.
- Strong technical troubleshooting skills and the ability to break down ambiguous technical problems.
- Experience integrating or supporting mobile SDKs, REST APIs, event tracking, data integrations, or analytics platforms.
- Ability to write SQL queries and investigate data quality, reporting, or attribution issues.
- Comfort working in Mac, UNIX, or command-line environments.
- Ability to read, debug, or write lightweight scripts, preferably in Python.
- Strong communication skills with both customer-facing and internal technical audiences.
- Ability to explain complex technical concepts clearly to engineering, marketing, analytics, and business stakeholders.
- Independent, fast learner who can operate effectively in a fast-paced, globally distributed environment.
- Strong service orientation, ownership mindset, and ability to build trust with customers and cross-functional partners.
- A desire to build things, improve processes, and create scalable solutions rather than only solve one-off issues.

## Nice to Have

- Experience with mobile development, including iOS and Android.
- Experience with attribution, mobile measurement, adtech, marketing analytics, DMPs, CDPs, ETL workflows, or data exports.
- Experience with Singular, another MMP, or adjacent analytics SaaS platforms.
- Hands-on experience with Python and backend frameworks such as Django or Flask.
- Experience using AI tools to improve technical workflows, documentation, analysis, automation, or customer support processes.
- Experience working with remote or globally distributed teams.
- Experience creating technical training materials, implementation playbooks, or customer-facing documentation.

## Equal Opportunity Statement

As a proud equal opportunity employer, we are committed to hiring top talent regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. We do not just accept difference. We value people being who they are for the benefit of our employees, our products, and our community.

## About Singular

## Company Overview
- **One-liner**: Singular provides a marketing intelligence and analytics platform that unifies attribution, cost aggregation, and ROI data to give marketers a single source of truth for advertising performance.
- **Entity Type**: Private (Series B)
- **Headquarters**: Palo Alto, California, United States
- **Founded**: 2014
- **Founders**: Gadi Eliashiv (CEO & Co-Founder), Eran Friedman (CTO & Co-Founder), Susan Kuo (COO & Co-Founder)

## Core Business
- **Primary industry**: Data Infrastructure and Analytics (Marketing Technology)
- **Target customers**: B2B — Enterprise and mid-market marketing teams in sectors including gaming, e-commerce, finance, travel, and agencies. Notable clients include LinkedIn, Rovio, Microsoft, Uber, Airbnb, Lyft, DoorDash, EA, Activision, WB Games, and Homa Games.
- **Mission or purpose statement**: To empower marketers to futureproof their growth with next-gen attribution and analytics.

## Products & Services
- **Singular Attribution**: Mobile attribution and measurement platform that connects ad spend to installs and in-app events.
- **Cost Aggregation**: Automatically unifies campaign cost data from thousands of ad sources into a single dashboard.
- **Marketing ETL**: Automatically loads marketing performance data directly into a company’s existing BI tools (e.g., Tableau, Looker).
- **Fraud Prevention**: Best-in-class ad fraud detection and prevention to protect marketing budgets.
- **ROI Analytics**: Full-funnel marketing analytics to analyze the impact of every ad dollar.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Annual revenue of $70.0M (latest estimate) | Total funding of $50.0M – $61.3M (conflicting reports: [Craft.co](https://craft.co/singular_labs) reports $50M, [CB Insights](https://www.cbinsights.com/company/singular) reports $61.3M).
- **Notable Investors/Partners**: General Catalyst (Seed lead), Norwest Venture Partners (Series B lead). Integration partners include major ad platforms and analytics tools.
- **Growth Signals**:
  - Headcount of 176 employees (+5.5% YoY).
  - Operates in 17 countries across 12 countries and 65 cities.
  - 93% of employees rate it a Great Place to Work (Great Place to Work® Certification).
  - High-profile clients from top tech and gaming brands.

## Competitive Advantages
- **Unified data platform**: Combines attribution, cost aggregation, fraud prevention, and BI integration in one solution, reducing the need for multiple point solutions.
- **High customer retention**: The company reports the highest retention rates in tech, with 30% of team members transitioning to new roles internally each year.
- **Deep talent pool**: Team members come from elite backgrounds, including Israeli Military Intelligence Unit 8200, ironSource, Adjust, Branch, and Kenshoo.
- **Global, hyper-multicultural team**: Employees across 12 countries, fostering diverse perspectives and deep cross-departmental connections.

## Strategic Focus
- **Expansion into new verticals**: Serving agencies, e-commerce, finance, gaming, and travel sectors.
- **Product development**: Continued investment in next-gen attribution, fraud prevention, and BI integrations.
- **Global growth**: Operating in 17 countries with hubs in the US, Israel, India, Brazil, Argentina, China, South Korea, Germany, UK, and Ireland.
- **Internal mobility**: Prioritizing internal promotions and career development (30% of team move roles annually).

## Why Work Here
- **Flexible work model**: Employee-centric approach allowing team members to choose office, hybrid, or remote work (Trust to work as you choose).
- **Culture**: 93% of employees say it’s a great place to work (Great Place to Work®). Described as diverse, safe, compassionate, and inclusive with a focus on mental and physical wellbeing.
- **Growth opportunities**: 30% internal mobility rate with coaching and development sessions. High retention rates in tech.
- **Perks**: Recurrent self-care days, Calm subscription, regular offsites, and perks for body, soul, and fun.
- **Global team**: Hyper-multicultural team across 12 countries and 65 cities.
- **Active hiring**: 14 open positions as of mid-2026, including Senior Software Engineer, Account Executive, DevOps Engineer, Solutions Consultant, and Customer Success Manager.

## Sources
1. [singular.net/careers](https://www.singular.net/careers/)
2. [LinkedIn - Singular](https://www.linkedin.com/company/singular-labs)
3. [CB Insights - Singular](https://www.cbinsights.com/company/singular)
4. [Craft.co - Singular Labs](https://craft.co/singular_labs)
5. [Great Place to Work - Singular](https://www.greatplacetowork.com/certified-company/7048562)

## Other roles at Singular

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- [Senior Full-Stack Engineer](https://feeny.ai/job/senior-full-stack-engineer-singular-tel-aviv-tccgyfzmr0sb) — Tel Aviv, Israel
- [Product Support Engineer](https://feeny.ai/job/product-support-engineer-singular-latin-america-fb8x8tj8gfjh) — Latin America
- [Software Engineer](https://feeny.ai/job/software-engineer-singular-latin-america-yngz961f7ttv) — Latin America
- [User Acquisition Manager AI Products](https://feeny.ai/job/user-acquisition-manager-ai-products-singular-austin-e5r0xgkbfqq4) — Austin, TX
- [Technical Account Manager](https://feeny.ai/job/technical-account-manager-singular-china-t1exj0s5tepn) — China
- [Customer Success Manager (EMEA)](https://feeny.ai/job/customer-success-manager-emea-singular-emea-ns6jpysvrz47) — EMEA
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