---
title: 'Senior Solutions Services Consultant at Zip'
canonical: 'https://feeny.ai/job/senior-solutions-services-consultant-zip-london-409tbeahm0a5'
type: 'job'
last_seen: '2026-09-19'
---

# Senior Solutions Services Consultant at Zip

- **Company:** [Zip](https://feeny.ai/companies/zip)
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-05-28
- **Last confirmed live:** 2026-09-19
- **Apply:** https://jobs.ashbyhq.com/zip/26c09ea6-8ed7-45c7-b1ad-88f4f34ef1d9/application

**Skills:** Statement of Work drafting, Implementation scoping, Technical validation, SaaS professional services, Legal-tech experience, Procurement orchestration knowledge, CLM familiarity

> Acts as the bridge between sales and customer success by scoping implementations, writing Statements of Work, and running technical validations to ensure achievable delivery paths and improve deal closure rates.

## Job description

## About Zip

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

## Your Role

As a Senior Solutions Services Consultant on the Solutions Services team, you will be the bridge between our sales process and successful customer outcomes. You will drive confidence in Zip’s functionality and our ability to meet complex business needs by providing a world-class implementation experience (this is not a delivery/implementation role). Your goal is to improve deal closure rates while ensuring we only commit to delivery paths that are achievable and sustainable. You will play a critical role in the pre-sales and initial contracting phases, drawing on your technical expertise to scope implementations and build high-quality Statements of Work. This is an incredible opportunity to shape the procurement orchestration category by ensuring every new customer starts their journey with a clear, validated path to success.

You Will

- Sell Zip implementation delivery (both in-house and partner-led) during the sales process by providing detailed implementation overviews and drawing on your deep experience.
- Run technical validations and detailed implementation scoping to align on expectations and ensure all proposed solutions are achievable.
- Negotiate and write Statements of Work (SOW) in close collaboration with the Deal Desk, Account Executives, and prospective customers.
- Drive confidence in Zip's functionality and its ability to meet specific business needs through expert-led presentations and scoping sessions.
- Decrease commitments to functionality or services that are outside of Zip's delivery scope, protecting the integrity of our implementation process.
- Help build the function in collaboration with peers and leadership to establish and improve our assets, talk tracks, systems and processes.

## Qualifications

- 3+ years of experience in professional services, implementation consulting, or services engagement, preferably within a fast-paced SaaS environment.
- Proven track record of scoping complex software implementations and drafting detailed Statements of Work (SOW).
- Strong technical aptitude with the ability to run technical validations and translate business requirements into achievable implementation plans.
- Excellent communication and negotiation skills, with experience collaborating across Sales, Deal Desk, and customer stakeholders.
- Experience in the legal-tech or procurement space (e.g., CLM or Procurement Orchestration) is highly preferred.
- Bachelor’s degree in a relevant field (e.g., Business, Finance, Legal Studies or Communications).

Nice to Haves

- Experience working in a high-growth startup environment (Series C through IPO).
- Background in Legal Engineering or as an Implementation Consultant.
- Familiarity with the "procurement orchestration" category.

## Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

- 📈 Start-up equity
- 🦷 Health, vision & dental coverage
- 🌴 Flexible PTO
- 💻 Apple equipment plus home office budget

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

## About Zip

## Company Overview
- **One-liner**: Zip is the AI platform for enterprise procurement, orchestrating the entire purchasing process from intake to pay for large organizations.
- **Entity Type**: Private (Series D, $371M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: Rujul Zaparde (CEO), Lu Cheng (CTO), Felix Meng (GTM)

## Core Business
- **Primary industry/industries**: Procurement orchestration, spend management, AI-powered enterprise software
- **Target customers**: B2B, primarily large enterprises and mid-market companies (e.g., T-Mobile, OpenAI, AMD, Mars, Dollar Tree, Anthropic)
- **Mission or purpose statement**: "To unblock innovation by helping businesses procure with the fastest process, least risk, and best value."

## Products & Services
- **Intake-to-Procure**: AI-powered platform that guides every purchasing request from intake through approval, automating workflows and policy enforcement.
- **Procure-to-Pay**: Automates purchase orders and invoice processing to close the books faster.
- **Supplier Onboarding**: Streamlines the process of vetting and onboarding new suppliers.
- **Sourcing**: Improves RFx management with AI-driven decision support.
- **Global Payments**: Ensures accurate, compliant payments globally with AI oversight.
- **Vendor Cards**: Controls card spend with real-time visibility and intelligent controls.
- **AI Superagents**: A fleet of AI agents that automate real procurement work, such as the first AI Agent that saved a customer 1,400 hours.
- **App Studio**: Allows customers to build custom integrations and extensions on the Zip platform.

## Market Standing
- **Valuation/Market Cap**: $2.2 billion (most recent valuation, per company about page)
- **Key Metric**: Total Funding of $371M; Annual Revenue estimated at $22.0M (per LinkedIn data)
- **Notable Investors/Partners**: Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, Y Combinator. Partners include major ERP and systems integrators.
- **Growth Signals**: Headcount grew 62.1% YoY to 690 employees. Recognized as a Gartner Magic Quadrant Visionary for Source-to-Pay Suites 2026, Forbes Fintech 50, and Fast Company Most Innovative Companies. Customers have saved over $6.8 billion and processed over $500 billion in spend.

## Competitive Advantages
- **Category Creator**: Pioneered the "intake and orchestration" category in procurement, giving them a first-mover advantage and deep product moat.
- **AI-Native Platform**: Built from the ground up with AI, not retrofitted, allowing for more powerful automation and insights (e.g., AI Superagents).
- **Enterprise Transformation Office**: An in-house advisory team of former CPOs from major enterprises (UnitedHealth, MGM, Discover, NASA) that helps customers redesign their procurement operations, ensuring high-value outcomes and deep customer stickiness.
- **Strong Customer Base**: Trusted by high-profile, innovation-driven companies like OpenAI and Anthropic, which serves as a powerful reference and validation.

## Strategic Focus
- **AI-First Innovation**: Continuing to invest heavily in AI agents to automate more complex procurement tasks and drive efficiency.
- **Global Expansion**: Supporting payments in 140+ countries and operating in 13 countries, with a focus on scaling globally.
- **Platform Depth**: Expanding the platform's capabilities (e.g., App Studio, Vendor Cards) to become the single system of record for all procurement activity.
- **Enterprise Adoption**: Deepening relationships with large enterprises through the Enterprise Transformation Office and ensuring compliance and control at scale.

## Why Work Here
- **Culture & Values**: Emphasizes speed, collaboration ("Win as one"), and a bias for action ("Be the underdog," "Go upstream"). Described as a highly cross-functional and supportive environment where employees are encouraged to "dream big and build even bigger."
- **Remote/Hybrid/Office Policy**: Based in San Francisco, CA. The careers page mentions "catered in-office meals" and a "commuter benefit," suggesting a strong in-office or hybrid culture.
- **Notable Perks**: Start-up equity, health/vision/dental coverage, flexible PTO, generous home office stipend, parental leave, well-being resources, 401k plan, and shiny new Apple equipment.
- **Engineering Culture**: Product leaders from Apple, Airbnb, and Meta. The engineering blog is highlighted, and the team is described as turning concepts into high-quality realities quickly. The company is building a "Developer Platform" team, indicating investment in internal tooling and developer experience.
- **Growth Opportunity**: With 104 active job postings and rapid headcount growth, there is significant opportunity for career advancement and impact in a high-growth, well-funded company.

## Sources
1. [ziphq.com](https://ziphq.com/careers)
2. [ziphq.com](https://ziphq.com/)
3. [zip.com](https://zip.com/about)
4. [linkedin.com](https://www.linkedin.com/company/theziphq)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/zip)

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