--- title: 'Senior Specialist Project Manager at NICE' canonical: 'https://feeny.ai/job/senior-specialist-project-manager-nice-pune-s2cm9sxw10c7' type: 'job' last_seen: '2026-10-27' --- # Senior Specialist Project Manager at NICE - **Company:** NICE - **Location:** Pune, India - **Posted:** 2026-10-21 - **Last confirmed live:** 2026-10-27 - **Apply:** https://boards.eu.greenhouse.io/nice/jobs/5006172101?gh_jid=5006172101 ## Job description At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? As a Senior Specialist Project Manager - Compliance (SURVEIL-X & NTR-X), you will lead complex compliance, SaaS, cloud migration, and regulatory technology projects for global customers. You'll drive end-to-end delivery, manage cross-functional teams, and serve as the primary liaison between customers and internal stakeholders, ensuring successful outcomes in highly regulated environments. How will you make an impact? Lead end-to-end delivery of Compliance, Cloud Migration, and SaaS implementation projects. Act as the primary customer-facing project lead throughout the project lifecycle. Manage project plans, schedules, governance, risks, and dependencies. Coordinate cross-functional teams across Product, R&D, Operations, and Professional Services. Drive stakeholder communication, executive reporting, and governance reviews. Ensure compliance with security, privacy, regulatory, and internal standards. Support change management, implementation readiness, and continuous improvement. Build strong customer relationships while driving delivery excellence. Have you got what it takes? 11-15 years of project management experience in Compliance, Financial Services, Technology, or other regulated industries. Proven experience managing large-scale, complex, multi-stakeholder programs. Experience leading Cloud Migration, SaaS implementation, or technology transformation initiatives. Strong knowledge of project governance, risk management, and delivery best practices. Experience leading cross-functional and globally distributed teams. Excellent stakeholder management and executive communication skills. Ability to manage risks, escalations, dependencies, and governance reporting. Experience working with Agile, Waterfall, or hybrid delivery models. Strong leadership, problem-solving, and organizational skills. Willingness to work in a hybrid model and support global customers, including US business hours when required. You will have an advantage if you also have: Experience in Compliance, AML, Financial Crime, Trade Surveillance, Risk Management, or RegTech. Exposure to Security, Privacy, and Regulatory Compliance frameworks. PMP, PRINCE2, or similar certification. Experience with SURVEIL-X, NTR-X, or similar compliance SaaS platforms. Experience leading Cloud, AI/GenAI, or Digital Transformation programs. Consulting, Professional Services, or customer-facing delivery experience. What’s in it for you? Join a market-leading global company where innovation, collaboration, and career growth are part of everyday life. At NiCE, you'll work alongside exceptional talent, solve complex challenges, and have opportunities to grow across teams, domains, and geographies. Enjoy NiCE-FLEX! Work with the flexibility of our hybrid model: 2 days in the office and 3 days remote each week, fostering both collaboration and work-life balance. Requisition ID: 11880 Reporting into: Tech Manager Role Type: Individual Contributor Shift: 12:30 PM - 9:30 PM IST, with flexibility to support US business hours as required. ## About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. ## About NICE ## Company Overview - **One-liner**: NICE provides AI-powered cloud platforms that automate customer service and workforce engagement, enabling organizations to deliver extraordinary customer experiences. - **Entity Type**: Public (NASDAQ: NICE) - **Headquarters**: Ra'anana, Israel (Global HQ); Hoboken, New Jersey, USA (Americas HQ) – locations listed in careers page indicate dual HQ presence. - **Founded**: Not explicitly stated in provided search results (commonly known as 1986, but no source in this data) - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industries**: Contact center software, customer experience (CX) automation, workforce engagement management, financial crime and compliance (via NICE Actimize), public safety (policing and criminal justice). - **Target customers**: B2B – enterprise, mid-market, and small-to-medium businesses across industries; also government and financial institutions. - **Mission/purpose**: To transform the world with AI that puts people first – automating engagements into proactive, safe, intelligent actions. ## Products & Services - **NICE CXone**: Cloud-native contact center as a service (CCaaS) platform with AI-powered self-service, routing, workforce engagement management, and analytics. - **NICE Actimize**: Financial crime, risk, and compliance solutions for over 1,000 financial institutions. - **NICE Inform / Justice**: Solutions for public safety, policing, and criminal justice operations (30,000+ agencies). - **AI & Automation Layer**: Purpose-built CX AI embedded across all products, including proactive AI agents, knowledge management, and digital self-help across 30+ channels. ## Market Standing - **Valuation/Market Cap**: Not directly provided in search results. - **Key Metric**: Annual Revenue (Non-GAAP) of **$2.735 billion** (FY 2024), with 15% year-over-year growth. - **Notable Investors/Partners**: Not listed in provided materials; however, NICE has a large partner ecosystem and is trusted by over 27,000 customers, including >85% of the Fortune 100. - **Growth Signals**: - 10,000+ employees, including >3,000 software engineers and 650 AI engineers. - Named a Leader in Gartner Magic Quadrant for CCaaS for 11th consecutive year (2025). - Forrester Research named NICE the industry CCaaS Leader with strongest offering and strategy. - 25 billion+ interactions powered annually. - Strong financials: Non-GAAP operating income of $850M (31.1% margin), cash from operations $833M. ## Competitive Advantages - **30+ years of leadership** in the contact center and CX space with a proven track record of enabling digital transformations. - **Massive R&D investment**: >3,300 R&D professionals and 650 dedicated AI engineers; 195+ patents. - **Comprehensive, unified suite**: Combines AI self-service, routing, workforce management, and analytics on one cloud-native platform. - **Global scale**: 27,000 customers across 150+ countries, 27 local offices. - **Partner community**: Industry’s largest community of CX partners for customization and extension. ## Strategic Focus - Deepening AI-native capabilities (proactive agents, automation at scale). - Expanding digital-first contact center adoption and migrating on-premise customers to cloud. - Targeting vertical markets (financial services, public safety) with specialized solutions. - Continued investment in R&D and innovation – maintaining market leadership in CCaaS and workforce engagement. ## Why Work Here - **Culture**: “Based on respect and teamwork”, strives for excellence, encourages out-of-the-box thinking and rewards excellence – both individual and collective growth. - **Flexibility**: NiCE-FLEX hybrid model (2 days in office, 3 days remote) for most roles; fully remote options for customer-facing positions. - **Learning & Development**: Comprehensive online learning platforms, external certifications, conferences, leadership workshops, and an annual global career development event. - **Internal mobility**: Strongly encouraged – employees can move to new roles, relocate internationally, or pivot to new disciplines. - **Benefits**: Comprehensive health insurance (including family), pension schemes, flexible working hours, global and local holiday celebrations, awards and competitions, and a strong focus on health & safety. - **Employee Voice**: Regular, confidential engagement surveys managed by an external firm to continuously improve the employee experience. - **Global community**: Involved in local communities, including the NiCE Code: Coda mentorship program for young girls in coding. ## Sources 1. [NICE Careers Page](https://www.nice.com/careers) 2. [Working @ NiCE](https://www.nice.com/company/corporate-responsibility/working-at-nice) 3. [About NiCE](https://www.nice.com/company/about-us) 4. [NICE Corporate Overview (PDF, Dec 2025)](https://resources.nice.com/wp-content/uploads/2025/12/NiCE-Corporate-Overview-Dec-2025.pdf) 5. [Careers – Apply](https://www.nice.com/careers/apply) ## Other roles at NICE - [Account Executive, Actimize](https://feeny.ai/job/account-executive-actimize-nice-canada-fa6gqa1x4gg6) — Canada - [Senior Software Engineer, Actimize](https://feeny.ai/job/senior-software-engineer-actimize-nice-pune-crqyzrxbf9f6) — Pune, India - [Professional Services Sales Manager](https://feeny.ai/job/professional-services-sales-manager-nice-united-kingdom-aggwne4bcnmv) — United Kingdom - [Managed Operations Services Specialist](https://feeny.ai/job/managed-operations-services-specialist-nice-manila-shagjeaet044) — Manila, Philippines - [Senior Technical Writer, Actimize](https://feeny.ai/job/senior-technical-writer-actimize-nice-pune-50e5htmwm0bv) — Pune, India - [Specialist Data Scientist, Actimize](https://feeny.ai/job/specialist-data-scientist-actimize-nice-pune-nkqf59f6gqtc) — Pune, India - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-nice-pune-mr1cc9xrb7da) — Pune, India - [Professional Services Engineer, Actimize(PL/SQL Developer, BFSI)](https://feeny.ai/job/professional-services-engineer-actimize-pl-sql-developer-bfsi-nice-pune-a5szjpkanadk) — Pune, India - [Tech Manager, Engineering, Actimize ( Node.js/TypeScript )](https://feeny.ai/job/tech-manager-engineering-actimize-node-js-typescript-nice-pune-6bq5mcz9m6p6) — Pune, India - [Temp HRBP](https://feeny.ai/job/temp-hrbp-nice-united-states-hoboken-nj-ejjwzamsb1zb) — United States / Hoboken, NJ