---
title: 'Senior Specialist, Technical Account Management - KSA at Checkout.com'
canonical: 'https://feeny.ai/job/senior-specialist-technical-account-management-ksa-checkout-com-dubai-7ed866kkj3y5'
type: 'job'
last_seen: '2026-09-07'
---

# Senior Specialist, Technical Account Management - KSA at Checkout.com

- **Company:** [Checkout.com](https://feeny.ai/companies/checkout-com)
- **Location:** Dubai, United Arab Emirates
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/checkout.com/47a5660d-7f22-42d9-9eb3-308e09f56d5b

## Job description

Company Description

We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

## JOB DESCRIPTION

## The Role

As an Enterprise Technical Account Manager (TAM) at Checkout.com http://Checkout.com, you are the technical heartbeat of our most strategic merchant relationships. You're more than a problem-solver; you are a payment performance consultant, an incident commander, and a trusted partner who ensures our largest merchants thrive on our platform. Your technical expertise and strategic guidance will directly impact their success and drive the growth of our business.

## What You'll Be Doing

Strategic Growth & Performance

- Become a true expert on your merchants’ business, diving deep into their payment data to uncover actionable insights and opportunities.
- Act as a payment performance consultant, identifying and driving initiatives that boost authorization rates, increase revenue, and lead to the adoption of new Checkout.com http://Checkout.com products.
- Serve as a strategic advisor during business reviews, translating technical performance into a compelling commercial story for your merchants.

Technical Ownership & Delivery

- Serve as the primary technical authority for your merchants, mastering their API integrations and infrastructure.
- Lead the response to critical incidents with a calm, decisive approach, coordinating internal teams to ensure swift resolution and clear communication.
- Project-manage key technical initiatives, from complex migrations to new product launches, ensuring seamless, on-time delivery.

Merchant Advocacy & Enablement

- Act as the voice of the merchant internally, translating their needs and feedback into clear insights that help shape our product roadmap.
- Empower your merchants by delivering expert training, workshops, and demos to ensure they are leveraging the full power of our platform.

## QUALIFICATIONS

- 4+ years of experience in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering, preferably within a SaaS or API-first company.
- A degree in Computer Science, Information Technology, or a related technical field, or equivalent experience.
- Hands-on expertise with RESTful APIs. You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows.
- Exceptional communication skills, with the ability to build trust and convey complex technical subjects to both C-level executives and engineering teams.
- A natural problem-solver with a tenacious attitude; you're comfortable navigating ambiguity and leading clients through high-pressure technical incidents.

What makes you stand out:

- Solid understanding of the end-to-end payment lifecycle, from authorization to settlement.
- Deep knowledge of core payment concepts like SCA, Tokenization, MIT/CIT, AFT/OCT, and the technical drivers of authorization rate optimization.
- Direct experience with the MENA payments ecosystem, including knowledge of key local payment methods (Mada, NPG, KNET, Fawry, Benefit, etc.)
- Fluency in Arabic is an advantage.

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com http://Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

## About Checkout.com

## Company Overview
- **One-liner**: Checkout.com is a global, high-performance payment platform that enables enterprises to accept payments, move money, and optimize revenue through a modular, AI-powered suite of services.
- **Entity Type**: Private (Series D, last funding round Jan 2022)
- **Headquarters**: London, England, United Kingdom
- **Founded**: 2012
- **Founders**: Guillaume Pousaz

## Core Business
- **Primary industry**: Payments / FinTech (online payment processing, acquiring, fraud management, money movement)
- **Target customers**: B2B – primarily enterprise merchants and high-growth digital businesses (e.g., e-commerce, travel, food delivery, marketplaces)
- **Mission or purpose**: To turn payments into a powerful revenue driver for businesses by obsessing over every basis point of performance.

## Products & Services
- **Connect**: Accept payments online via a single API, supporting 150+ currencies and local acquiring in 50+ countries.
- **Move**: Simplify global money movement, including payouts, refunds, and supplier payments (e.g., via Visa Direct).
- **Boost** (Intelligent Acceptance): AI-powered engine that optimizes payment routing and retries to increase conversion rates.
- **Protect**: Fraud detection, authentication, identity verification, and chargeback management tools.
- **Manage**: Centralized dashboard for monitoring payments, balances, and analytics across all geographies.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company; last Series D raised $1B at a reported valuation of $40B in Jan 2022 per news, but this is not confirmed in search results – treat as unconfirmed)
- **Key Metric**: Processed $300B in total ecommerce payment volume in 2025 for enterprise merchants (source: checkout.com homepage); total funding raised: $1.8B (Crunchbase)
- **Notable Investors/Partners**: Franklin Templeton, Ribbit Capital (among 14 investors per Crunchbase); partner with Visa Direct; named a Leader in The Forrester Wave™: Merchant Payment Providers, Q1 2026
- **Growth Signals**: 19 offices worldwide; 1,000–5,000 employees; serves category-defining businesses (e.g., Klarna, Grab, The Trade Desk, etc. as shown in case studies); AI-powered Intelligent Acceptance delivering 4–6% uplift in acceptance rates for clients.

## Competitive Advantages
- **Proprietary technology**: Cloud-native, self-healing infrastructure with high uptime and local acquiring in 50+ countries.
- **AI-first optimization**: Intelligent Acceptance engine uses network data and machine learning to maximize conversions.
- **Modular platform**: Products work standalone or together, allowing merchants to customize their payment stack.
- **Enterprise scale**: Proven ability to handle billions in volume for global merchants.
- **Single platform for issuing and acquiring**: Recently unified issuing and acquiring to improve liquidity and control for travel and other verticals.

## Strategic Focus
- **AI acceleration**: Going all-in on AI across products and internal operations (see blog “How we’re using AI to accelerate our velocity”).
- **Agentic commerce**: Preparing for AI-driven shopping agents by developing merchant-controlled checkout models and chargeback strategies.
- **Expanding money movement**: Enhancing payout capabilities (e.g., Visa Direct partnership) and virtual card issuing.
- **Global reach**: Continuing to add local acquiring markets and payment methods.

## Why Work Here
- **Culture**: High-performance, ownership-driven environment with values like “Athlete Mindset”, “Never Give Up”, “Talk Straight”, and “One Team”. Emphasis on continuous improvement, data-driven decisions, and speed.
- **Hybrid policy**: Required in-office Tuesday, Wednesday, Thursday (as of Aug 2025). Also offers “Work from Anywhere” options and flexibility.
- **Diversity & belonging**: Nine employee-led communities (Ability+, Arab, Asian, Black, Jewish, Latine, Parents, Pride, Women). Committed to inclusive hiring and accessibility.
- **Benefits**: Comprehensive health and wellbeing cover, family-forming support, high-quality food in offices, volunteering days, sustainable pace with time away, and choice/control over rewards.
- **Growth**: Fast-paced environment with early ownership, global opportunities, and a focus on learning (continuous development resources).
- **Hiring process**: Four stages – recruiter screen, first interview, task/challenge, final interview. Typically 4–6 weeks. Feedback provided after each stage.

## Sources
1. [checkout.com](https://www.checkout.com/?ref_type=adv)
2. [checkout.com/life-at-checkout](http://www.checkout.com/life-at-checkout)
3. [checkout.com/jobs](https://www.checkout.com/jobs)
4. [checkout.com/careers](https://www.checkout.com/careers)
5. [crunchbase.com](https://www.crunchbase.com/organization/checkout-com)

## Other roles at Checkout.com

- [Specialist, Deal Management](https://feeny.ai/job/specialist-deal-management-checkout-com-london-5p97jv2ts35a) — London, United Kingdom
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-checkout-com-shanghai-barnj3ynp55w) — Shanghai, China
- [Senior Product Designer](https://feeny.ai/job/senior-product-designer-checkout-com-london-5fgfsnv3t964) — London, United Kingdom
- [Senior Software Engineer I](https://feeny.ai/job/senior-software-engineer-i-checkout-com-paris-wr0kt0e3b4hv) — Paris, France
- [Senior Data Analyst, People Analytics](https://feeny.ai/job/senior-data-analyst-people-analytics-checkout-com-london-714nm12wg69j) — London, United Kingdom
- [Senior Engineer I, Payments Engineering](https://feeny.ai/job/senior-engineer-i-payments-engineering-checkout-com-tallinn-7jjj5079vhm8) — Tallinn, Estonia
- [Risk Monitoring Analyst](https://feeny.ai/job/risk-monitoring-analyst-checkout-com-home-based-wfqqqx94sj5k) — Home-Based, Mexico
- [Project Manager - Integrations](https://feeny.ai/job/project-manager-integrations-checkout-com-paris-84xf2n607d8x) — Paris, France
- [Principal, CEO Office](https://feeny.ai/job/principal-ceo-office-checkout-com-london-bqbadmpsrf6h) — London, United Kingdom
- [Senior Manager, External Affairs - UAE](https://feeny.ai/job/senior-manager-external-affairs-uae-checkout-com-dubai-xrny5xcngdvw) — Dubai, United Arab Emirates