---
title: 'Senior Specialist, Workplace Experience at Checkout.com'
canonical: 'https://feeny.ai/job/senior-specialist-workplace-experience-checkout-com-ebene-j7pq0fx81970'
type: 'job'
last_seen: '2026-10-19'
---

# Senior Specialist, Workplace Experience at Checkout.com

- **Company:** [Checkout.com](https://feeny.ai/companies/checkout-com)
- **Location:** Ebene, Mauritius
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-19
- **Last confirmed live:** 2026-10-19
- **Apply:** https://jobs.ashbyhq.com/checkout.com/cfe0b2fb-fec1-43a5-bcdc-6fac92150038

## Job description

Company Description We’rehttp://checkout.com[Checkout.com](http://Checkout.com). You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

As a Senior Specialist of Workplace Experience you will be responsible for all office related matters in your location. You will take care of the smooth running and general happiness of our offices and colleagues, with a ‘can-do’ attitude, always thinking two steps ahead. Passion and enthusiasm will be key, driving forward new processes and procedures as we continue to scale. The role also provides a great opportunity for progression and growth.

What you will do:

- Lead day-to-day workplace operations, ensuring the office is ready, safe, clean, well-stocked and welcoming for employees and visitors.
- Drive strategic change in region for the Workplace management area to ensure operational excellence.
- Oversee facilities and space management, including maintenance, meeting rooms, desk allocation, access processes and workplace service requests.
- Coordinate office changes and projects, such as refurbishments, office moves, fit-outs and space improvements, from requirements and planning through delivery and follow-up.
- Manage workplace suppliers and service partners: set clear expectations, monitor service levels, resolve issues and review performance.
- Support procurement and financial control for workplace services, including quotations, purchase orders, invoice checks, and budget tracking, in line with company processes.
- Deliver a positive employee and visitor experience, including onboarding support, office orientation, local engagement activities and workplace communications.
- Coordinate local events and wellbeing initiatives, and adapt regional or global activities so they work well for the Mauritius office.
- Partner with Health & Safety on workplace safety, incident follow-up, inspections, emergency readiness and corrective actions; escalate risks promptly and track agreed actions to completion.
- Maintain practical workplace policies, playbooks, records and operating procedures so that services are consistent, auditable and easy to hand over.
- Use service requests, employee feedback, supplier data, event participation and workplace costs to identify trends and recommend improvements.
- Build effective relationships with employees, leaders, landlords, contractors and internal partner teams, keeping stakeholders informed and following through on commitments.

About You:

- Demonstrated experience in workplace experience, facilities, office operations, property services, hospitality or a related operational role.
- Experience coordinating suppliers, service delivery and operational projects, with a focus on quality, safety, timelines and cost.
- Strong organization and prioritization skills, including the ability to manage day-to-day needs while progressing longer-term improvements.
- A service-oriented approach and confidence engaging with employees, senior stakeholders and external partners.
- Excellent written and verbal communication, sound judgement and a practical, solutions-focused working style.
- Comfort using operational records, budgets, feedback and service data to track performance and make recommendations.
- The ability to work collaboratively across teams and manage multiple priorities in a changing environment.
- Hands-on, always ready to roll up your sleeves and go above and beyond for the team

Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at [Checkout.com](http://Checkout.com) We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our[Careers Page](https://www.checkout.com/careers) to learn more about our culture, open roles, and what drives us. For a closer look at daily life at [Checkout.com](http://Checkout.com), follow us on [LinkedIn](https://www.linkedin.com/company/checkout/life/) and [Instagram](https://www.instagram.com/checkout_com/)

## About Checkout.com

## Company Overview
- **One-liner**: Checkout.com is a global, high-performance payment platform that enables enterprises to accept payments, move money, and optimize revenue through a modular, AI-powered suite of services.
- **Entity Type**: Private (Series D, last funding round Jan 2022)
- **Headquarters**: London, England, United Kingdom
- **Founded**: 2012
- **Founders**: Guillaume Pousaz

## Core Business
- **Primary industry**: Payments / FinTech (online payment processing, acquiring, fraud management, money movement)
- **Target customers**: B2B – primarily enterprise merchants and high-growth digital businesses (e.g., e-commerce, travel, food delivery, marketplaces)
- **Mission or purpose**: To turn payments into a powerful revenue driver for businesses by obsessing over every basis point of performance.

## Products & Services
- **Connect**: Accept payments online via a single API, supporting 150+ currencies and local acquiring in 50+ countries.
- **Move**: Simplify global money movement, including payouts, refunds, and supplier payments (e.g., via Visa Direct).
- **Boost** (Intelligent Acceptance): AI-powered engine that optimizes payment routing and retries to increase conversion rates.
- **Protect**: Fraud detection, authentication, identity verification, and chargeback management tools.
- **Manage**: Centralized dashboard for monitoring payments, balances, and analytics across all geographies.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company; last Series D raised $1B at a reported valuation of $40B in Jan 2022 per news, but this is not confirmed in search results – treat as unconfirmed)
- **Key Metric**: Processed $300B in total ecommerce payment volume in 2025 for enterprise merchants (source: checkout.com homepage); total funding raised: $1.8B (Crunchbase)
- **Notable Investors/Partners**: Franklin Templeton, Ribbit Capital (among 14 investors per Crunchbase); partner with Visa Direct; named a Leader in The Forrester Wave™: Merchant Payment Providers, Q1 2026
- **Growth Signals**: 19 offices worldwide; 1,000–5,000 employees; serves category-defining businesses (e.g., Klarna, Grab, The Trade Desk, etc. as shown in case studies); AI-powered Intelligent Acceptance delivering 4–6% uplift in acceptance rates for clients.

## Competitive Advantages
- **Proprietary technology**: Cloud-native, self-healing infrastructure with high uptime and local acquiring in 50+ countries.
- **AI-first optimization**: Intelligent Acceptance engine uses network data and machine learning to maximize conversions.
- **Modular platform**: Products work standalone or together, allowing merchants to customize their payment stack.
- **Enterprise scale**: Proven ability to handle billions in volume for global merchants.
- **Single platform for issuing and acquiring**: Recently unified issuing and acquiring to improve liquidity and control for travel and other verticals.

## Strategic Focus
- **AI acceleration**: Going all-in on AI across products and internal operations (see blog “How we’re using AI to accelerate our velocity”).
- **Agentic commerce**: Preparing for AI-driven shopping agents by developing merchant-controlled checkout models and chargeback strategies.
- **Expanding money movement**: Enhancing payout capabilities (e.g., Visa Direct partnership) and virtual card issuing.
- **Global reach**: Continuing to add local acquiring markets and payment methods.

## Why Work Here
- **Culture**: High-performance, ownership-driven environment with values like “Athlete Mindset”, “Never Give Up”, “Talk Straight”, and “One Team”. Emphasis on continuous improvement, data-driven decisions, and speed.
- **Hybrid policy**: Required in-office Tuesday, Wednesday, Thursday (as of Aug 2025). Also offers “Work from Anywhere” options and flexibility.
- **Diversity & belonging**: Nine employee-led communities (Ability+, Arab, Asian, Black, Jewish, Latine, Parents, Pride, Women). Committed to inclusive hiring and accessibility.
- **Benefits**: Comprehensive health and wellbeing cover, family-forming support, high-quality food in offices, volunteering days, sustainable pace with time away, and choice/control over rewards.
- **Growth**: Fast-paced environment with early ownership, global opportunities, and a focus on learning (continuous development resources).
- **Hiring process**: Four stages – recruiter screen, first interview, task/challenge, final interview. Typically 4–6 weeks. Feedback provided after each stage.

## Sources
1. [checkout.com](https://www.checkout.com/?ref_type=adv)
2. [checkout.com/life-at-checkout](http://www.checkout.com/life-at-checkout)
3. [checkout.com/jobs](https://www.checkout.com/jobs)
4. [checkout.com/careers](https://www.checkout.com/careers)
5. [crunchbase.com](https://www.crunchbase.com/organization/checkout-com)

## Other roles at Checkout.com

- [Coordinator, Front of House & Workplace Experience](https://feeny.ai/job/coordinator-front-of-house-workplace-experience-checkout-com-london-en66574e28z9) — London, United Kingdom
- [Real Estate Analyst](https://feeny.ai/job/real-estate-analyst-checkout-com-london-ygdvb5mq07pt) — London, United Kingdom
- [Specialist, Implementation Engineering](https://feeny.ai/job/specialist-implementation-engineering-checkout-com-singapore-78z8z1qh233s) — Singapore
- [Security Analyst I](https://feeny.ai/job/security-analyst-i-checkout-com-ebene-1qhxq699x5tb) — Ebene, Mauritius
- [Specialist,Technical Account Management](https://feeny.ai/job/specialist-technical-account-management-checkout-com-shanghai-trjvwv8n681y) — Shanghai, China
- [Senior Specialist,Technical Account Management](https://feeny.ai/job/senior-specialist-technical-account-management-checkout-com-shanghai-fxkvex6hqygv) — Shanghai, China
- [Senior Specialist, Implementation Engineering](https://feeny.ai/job/senior-specialist-implementation-engineering-checkout-com-tokyo-9gnnyj7rbps3) — Tokyo, Japan
- [Senior Specialist, Regional Marketing(six-month fixed-term)](https://feeny.ai/job/senior-specialist-regional-marketing-six-month-fixed-term-checkout-com-sydney-rq72pfpczhps) — Sydney, Australia
- [Senior Specialist, Regional Marketing(six-month fixed-term)](https://feeny.ai/job/senior-specialist-regional-marketing-six-month-fixed-term-checkout-com-sydney-j0kz9ptyp39r) — Sydney, Australia
- [Manager, Account Management](https://feeny.ai/job/manager-account-management-checkout-com-tokyo-qf996442jx31) — Tokyo, Japan