--- title: 'Senior/Staff Platform Quality Engineer at Ascenda' canonical: 'https://feeny.ai/job/senior-staff-platform-quality-engineer-ascenda-singapore-736dgpv71rec' type: 'job' last_seen: '2026-10-30' --- # Senior/Staff Platform Quality Engineer at Ascenda - **Company:** Ascenda - **Location:** Singapore - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-29 - **Last confirmed live:** 2026-10-30 - **Apply:** https://jobs.gem.com/ascenda-loyalty/am9icG9zdDqcxklZF0dUSekJmJHqniX8 ## Job description Great to Meet You! We are Ascenda Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement. We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Revolut, Ramp, HSBC, Bank of New Zealand, Virgin Money (Australia), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others. We are a thriving global Loyalty as a Service company and experiencing rapid expansion. Join our dynamic team as one of its earliest leaders, contributing to the development of our financial planning strategies as we strive for hypergrowth. Our team spans 20 cities worldwide, with dual headquarters in Singapore and New York, totaling 250 team members. Join us as a Senior/Staff Platform Quality Engineer in our Singapore or Vietnam (HCMC) office! The Senior Platform QE builds and evolves the engineering capabilities that enable Product QEs and software engineers to deliver quality at scale. This role focuses on reusable test automation, QE tooling, CI/CD integration, performance engineering, and AI-enabled testing. The ideal candidate combines strong hands-on engineering with systems thinking, enabling teams to improve delivery speed, test effectiveness, and production confidence without introducing unnecessary process overhead. If you’re enthusiastic about developing strong testing strategies, guiding top-notch QE teams, and fostering quality through technology and teamwork, we’d love to have you on board to help us build a top-tier quality engineering function. ## Your Impact Automation frameworks and tooling - Design, develop, and maintain scalable automation frameworks, shared libraries, test utilities, and reusable accelerators. - Integrate automated tests and quality gates into CI/CD pipelines to provide fast, reliable feedback. - Evaluate and improve testing tools, framework architecture, execution efficiency, test data management, and reporting. - Reduce duplicated engineering effort by making reusable capabilities easy to adopt and maintain. AI adoption and intelligent testing - Identify and validate practical AI use cases across test design, automation development, exploratory testing support, defect analysis, and test maintenance. - Develop repeatable AI-assisted testing workflows, with appropriate human review and validation. - Assess AI-generated test quality, reliability, security, privacy, and maintainability before recommending broader adoption. - Establish measurable baselines to determine whether AI adoption improves engineering productivity and test effectiveness. Performance, reliability, and specialist practices - Define reusable approaches for load, stress, endurance, scalability, and resilience testing. - Develop workload models, performance baselines, reusable scripts, and engineering guidance for high-volume systems. - Enable teams to validate service-level objectives, critical user journeys, API latency, and production-like workloads. - Provide guidance on accessibility automation, observability validation, and resilience testing. Enablement and continuous improvement - Advise and enable Product QEs and software engineers on automation design, testability, risk-based approaches, and quality engineering practices. - Maintain technical documentation, reference implementations, and practical adoption guides. - Measure adoption and effectiveness of platform capabilities and use delivery feedback to prioritize improvements. - Investigate emerging technologies and recommend adoption based on evidence of business value. ## What We're Looking Out For - Strong programming skills in at least one language such as TypeScript, JavaScript, Java, or Python. - Hands-on experience designing maintainable automation frameworks for APIs, services, and/or web applications. - Experience with tools such as Playwright, REST API testing frameworks, or equivalent technologies. - Practical CI/CD experience using platforms such as GitHub Actions, GitLab CI, Jenkins, or equivalent. - Strong understanding of software architecture, micro-services, distributed systems, APIs, testability, and integration patterns. - Experience with performance testing tools such as k6, JMeter, Gatling, or equivalent. - Demonstrated ability to troubleshoot complex technical problems and improve engineering practices across teams. - Strong communication, technical documentation, and coaching skills. - Experience in SaaS, fintech, banking, loyalty platforms, or other high-volume transaction systems. - Practical exposure to AI-assisted software development or testing tools and the ability to evaluate their limitations. - Knowledge of contract testing, accessibility standards such as WCAG, security testing, resilience testing, and test data management. - Experience defining quality metrics, engineering standards, or reusable testing accelerators adopted by multiple teams. Why Join Ascenda? Ascenda offers the unique opportunity to lead in the loyalty ecosystem space, shaping the future of rewards programs. We are passionate, we keep things simple, we focus on results, we work together & we innovate! We have a rewarding working place that provides a: - High growth environment & exponential career development - Mobile & flexible work environment - WFH office equipment allowance - Medical insurance coverage - Employee recognition programs - Competitive compensation - Travel perks & Employee rewards Ascenda is dedicated to diversity and inclusion, welcoming candidates from all backgrounds. Join us on our mission to make loyalty simple and rewarding for everyone, everywhere. Ready to power growth for the financial services industry? Apply now! Together, we'll redefine what's possible. ## About Ascenda ## Company Overview - **One-liner**: Ascenda delivers loyalty-as-a-service, powering rewards programs and customer engagement for leading financial services brands through a global, API‑connected rewards ecosystem. - **Entity Type**: Private (Growth Equity stage; last disclosed round $7M from Claret Capital Partners in 2015) - **Headquarters**: New York, New York, United States (office also in Singapore) - **Founded**: 2014 (originated as Kaligo Solutions in 2013) - **Founders**: Not publicly disclosed (CEO: Kyle Armstrong) ## Core Business - **Primary industry**: Financial technology (fintech) / Loyalty & Rewards Infrastructure - **Target customers**: Banks, fintechs, digital wallets, and financial services brands (B2B, enterprise) - **Mission statement**: “Deliver loyalty as a service, and make customer engagement effortless for leading brands, with the world’s most connective rewards ecosystem.” ## Products & Services - **End‑to‑End Rewards Platform**: An API + white‑label UI that gives banks a complete rewards program “in a box”. Includes rewards calculation and trigger‑based campaign engine, rewards currency ledger, user‑facing rewards portal, and a broad marketplace of rewards content (gifts cards, merchandise, travel booking, points exchange, carbon offset, crypto, purchase eraser, cash out to digital wallets, premium benefits). Type: SaaS/API. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private) - **Key Metric**: Annual Revenue estimated at $50M (source: company profile database) - **Notable Investors/Partners**: Claret Capital Partners (lead investor); strategic partners include Hilton Honors, HSBC, Capital One, American Express, Virgin Money Australia. - **Growth Signals**: - Announced strategic partnership with Hilton Honors (Sep 2025) - Hired Abeer Bhatia as President of Strategy & Growth (Jul 2025), former senior roles at American Express, Chase, Wells Fargo - Active job postings: 14 as of search date; yearly job posting trend +40% - Workforce distributed across 12 countries; technical staff ~24% of total ## Competitive Advantages - **Two‑sided network effect**: Connects financial institutions to a global network of merchant, travel, and content partners through a single API – creates switching costs and scaling benefits. - **White‑label + API approach**: Banks can embed a fully branded rewards experience without building from scratch, reducing time‑to‑market. - **Deep industry relationships**: Long‑standing deals with major global banks (HSBC, Amex, Capital One) and recent win with Hilton demonstrate trust and incumbency. ## Strategic Focus - **Current priorities**: Expanding the lifestyle merchant network (pets, fitness, beauty, wellness, gaming) through a VP of Lifestyle Content Business Development role; deepening partnerships in the Americas; scaling the technical platform (hiring Senior DevOps, Platform Engineers) and enabling personalized, data‑driven rewards. ## Why Work Here - **Culture**: Described as a “Most Loved Workplace®”; emphasis on building deep customer relationships. Hybrid/office policy (NYC HQ with on‑site presence expected; also Singapore offices). - **Engineering culture**: Technical team makes up ~24% of workforce; roles include Senior Analytics Engineer, Senior DevOps, Software Engineers, and Platform Engineering – suggests a modern cloud‑native, microservices environment. - **Notable perks & growth**: Opportunity to work on loyalty infrastructure used by top global financial brands; recent hires from Amex, Chase, Wells Fargo indicate a high‑caliber peer group; cross‑functional collaboration between product, engineering, design, and business development. - **Talent sources & alumni**: Many employees come from American Express, DBS Bank, Standard Chartered, and local Singapore institutions; alumni move to PayPal, OCBC, Visa, TikTok, Shopee – signaling strong talent mobility. ## Sources 1. [LinkedIn – Ascenda](https://linkedin.com/company/ascenda-loyalty) 2. [Built In – Ascenda](https://builtin.com/company/ascenda) 3. [Built In – Ascenda Jobs](https://builtin.com/company/ascenda/jobs) 4. [Most Loved Workplace – Ascenda](https://mostlovedworkplace.com/companies/ascenda/) 5. [CBInsights – Ascenda](https://www.cbinsights.com/company/ascenda-1) ## Other roles at Ascenda - [Strategic Clients & Partnerships Manager, Americas](https://feeny.ai/job/strategic-clients-partnerships-manager-americas-ascenda-new-york-d6s0vvtjkesz) — New York, NY - [VP Lifestyle Content, Business Development](https://feeny.ai/job/vp-lifestyle-content-business-development-ascenda-new-york-a39qjfhnydfh) — New York, NY - [Customer Service Executive (1 Year Contract)](https://feeny.ai/job/customer-service-executive-1-year-contract-ascenda-singapore-868xwrvysbr9) — Singapore