--- title: 'Senior/Staff Product Manager (AI Agents) at Syndesus' canonical: 'https://feeny.ai/job/senior-staff-product-manager-ai-agents-syndesus-new-york-k0n5zmnykgdv' type: 'job' last_seen: '2026-09-10' --- # Senior/Staff Product Manager (AI Agents) at Syndesus - **Company:** Syndesus - **Location:** New York, NY - **Compensation:** $185k–$244k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-05-25 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.gem.com/syndesus/am9icG9zdDqTlUr3EeH2V356e_EEz6Xp ## Job description ## About Our Client Our client is reshaping consumer finance by bringing a more humane approach to the industry. Their data-driven products help financial institutions modernize collections, giving borrowers clear, compassionate paths to regain stability and control over their finances. Beyond expanding access to credit, the mission is to restore dignity and give millions of people a real opportunity to achieve financial freedom. ## About the Role Our client is building AI agents that go beyond assistance — they take action. Autonomously. At scale. Across the most pivotal moments in the product experience. This role owns the strategy, quality, and business impact of that system, and shapes how the entire organization builds with AI moving forward. You will design how AI agents reason, decide, and execute across complex workflows, then build the infrastructure that makes them reliable, measurable, and continuously improving. You'll challenge assumptions about what agents can become, introduce product rigor to a space where speed has been the priority, and establish the bar that other PMs work toward. Early traction and strong conviction are already in place. What's needed is a staff PM who turns that foundation into a platform — one that broadens what AI agents can own, speeds up how quickly they ship, and meaningfully reshapes unit economics. ## Key Responsibilities AI agent strategy. You own the roadmap — not a feature backlog, but a sequenced, opinionated strategy tied directly to business outcomes. You'll decide what to build in-house, what to buy, and when to switch vendors as the landscape evolves. You'll anticipate product, technical, and regulatory constraints 6–12 months out and design around them before they become blockers. Product, Engineering, Operations, and GTM leadership will rely on you as a thought partner who challenges assumptions and pushes the engagement strategy to be more ambitious through AI agents. Agent quality and pace of iteration. You'll define what "good" means for AI agents across prompt engineering, conversation design, and real-world performance — and build the evaluation frameworks to measure it. You'll own the full agent UX: conversation flows, authentication, multi-topic handling, all crafted for user trust and measurable conversion outcomes. You'll work with Legal and Compliance to develop patterns that keep things compliant without slowing the team down. Revenue impact. You'll prioritize the campaigns and workflows that maximize operational efficiency while driving incremental revenue. You'll partner with GTM to expand adoption across segments and convert agent performance into top-line growth. How the company builds with AI — beyond this role. You'll create the playbooks, evaluation frameworks, prompt engineering standards, and vendor assessment criteria that let other PMs ship AI features without you in the room. You'll build AI fluency across Operations, GTM, Legal, and leadership so the organization makes sharper decisions about where AI fits. ## Requirements ⦁ 8+ years of product management experience, including work on AI/LLM-powered products (e.g., conversational AI, agents) ⦁ Hands-on experience with prompt engineering, LLM evaluation frameworks, or conversation design ⦁ Experience working with system architecture and API design ⦁ A track record of building and launching new products or features Bonus Skills ⦁ Experience building conversational AI at scale within a high-growth company ⦁ Familiarity with AI agent platforms and their trade-offs ⦁ Experience coaching other PMs on AI best practices ⦁ A history of strategic build-vs-buy decisions for AI infrastructure ⦁ Experience shipping in ambiguous, rapidly evolving technical domains Logistics Location: New York City office Compensation: $185K – $244K + Equity Employment Type: Full time Other: Open to relocation for strong non-NYC candidates (relocation expected within 60 days); visa transfers considered by default (new visa sponsorships handled case-by-case) Interview Process 1. Recruiter Screen 2. Hiring Manager Screen 3. Case Study / Panel 4. Onsite Interviews 5. Culture / CEO Interview 6. Offer ## About Syndesus ## Company Overview - **One-liner**: Syndesus builds elite engineering and AI teams in Canada for US-based VC-backed startups, offering a fully-managed Employer of Record (EOR) solution to eliminate cross-border hiring friction. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: Toronto, Ontario, Canada - **Founded**: 2014 - **Founders**: Marc Pavlopoulos ## Core Business - **Primary industry**: Talent-as-a-Service / Professional Employer Organization (PEO) / Technical Recruiting - **Target customers**: US-based VC-backed technology startups and enterprises needing senior AI, ML, and software engineering talent from Canada - **Mission or purpose statement**: To accelerate innovation by replacing the slow, transactional hiring model with a seamless, strategic solution that delivers seniority and speed. ## Products & Services - **[AI Talent Sourcing]**: Access to a curated pool of pre-vetted, enterprise-proven senior engineers (AI, ML, data science, full-stack) from Canada. Candidates have track records at major tech companies. - **[Employer of Record (EOR)]**: Syndesus acts as the legal employer for Canadian talent hired by US companies, handling all payroll, benefits, compliance, and provincial labor law requirements. - **[Canada Co-pilot]**: An outsourced HR team service for US companies that need deeper support managing the administrative and compliance details of their Canadian workforce. - **[Relocation & Immigration Support]**: Assistance for foreign-born tech workers (and their US employers) who need options for working remotely in Canada due to visa or immigration issues, including H1-B visa alternatives and Canadian immigration pathways. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private, bootstrapped company) - **Key Metric**: 63 total employees (as of latest data); 16,000+ LinkedIn followers; 25 open positions listed on careers page - **Notable Investors/Partners**: Not publicly disclosed (appears to be self-funded) - **Growth Signals**: Rapid headcount growth with 25 active job openings across Canada and the US (New York, San Francisco, Austin, Frisco, Dallas, San Jose, Quebec, Toronto) in both hybrid and remote roles; expanding into major US tech hubs; strong employer brand on LinkedIn. ## Competitive Advantages - **Speed**: Ability to move from initial consultation to a compliant new hire in as little as three weeks by leveraging a pre-vetted talent pool. - **Curated Talent Focus**: Specializes exclusively in senior, production-ready AI and engineering talent with enterprise experience, not general staffing. - **Full-Stack Friction Removal**: Combines elite talent sourcing with a fully-managed EOR solution, eliminating the legal, payroll, and compliance risks of cross-border hiring in a single partnership. - **Deep Canadian Network**: Canada has one of the deepest AI talent pools in the world, and Syndesus has built a specific pipeline to access it for US companies. ## Strategic Focus - Aggressively scaling its own team across North America to meet demand, with a heavy emphasis on senior engineering roles (AI, ML, data, backend, full-stack) and product management. - Deepening its specialization in AI talent as the primary growth driver for its clients. - Expanding its physical footprint into key US tech markets (New York, San Francisco, Austin) while maintaining a strong Canadian HQ presence. ## Why Work Here - **High-Impact Work**: Employees help solve the single biggest blocker to innovation for top US tech companies: accessing elite AI and engineering talent. - **Growth Trajectory**: The company is in a rapid growth phase with 25 open roles, offering significant career advancement opportunities for early joiners. - **Flexible Work Environment**: Offers a mix of remote (Canada, US West Coast), hybrid (Toronto, Frisco, Quebec, New York), and in-office (New York, San Francisco) roles, catering to different working preferences. - **Founder-Led & Experienced**: Led by Marc Pavlopoulos, a 20+ year veteran of scaling VC-backed tech companies in Silicon Valley, providing strong leadership and operational insight. - **Culture**: Positioned as a strategic partner, not a transactional recruiter, with a focus on speed, quality, and solving hard problems for clients. ## Sources 1. [syndesus.com/about-us](https://syndesus.com/about-us/) 2. [syndesus.com/home](https://syndesus.com/home/) 3. [LinkedIn - Syndesus, Inc.](https://ca.linkedin.com/company/syndesus) 4. [Built In - Syndesus Careers](https://builtin.com/company/syndesus) 5. 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