---
title: 'Senior Staff Program Manager, Creator Partnerships at Discord'
canonical: 'https://feeny.ai/job/senior-staff-program-manager-creator-partnerships-discord-san-francisco-h30cb77edy6p'
type: 'job'
last_seen: '2026-09-24'
---

# Senior Staff Program Manager, Creator Partnerships at Discord

- **Company:** Discord
- **Location:** San Francisco, CA
- **Posted:** 2026-09-19
- **Last confirmed live:** 2026-09-24
- **Apply:** https://job-boards.greenhouse.io/discord/jobs/8815116002

## Job description

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

Creators are people who build audiences across the internet: influential voices whose communities listen to them and want to spend time together. Many of those communities already live on Discord, but our relationship with creators has grown organically. We have an opportunity to listen more closely, serve them more intentionally, and build a relationship that reflects the role they play on our platform.

We’re hiring a Senior Staff Program Manager to build Discord’s approach to creators from the ground up. You’ll begin with a selected group of creators already using Discord, build the fundamentals that serve them well, and develop programs that make their experience on Discord better. Over time, you’ll turn what works into programs that can serve creators at scale and, eventually, give new creators more reasons to choose Discord. This is a senior individual contributor role for someone who can lead through judgment, relationships, and execution. You’ll report to the Director of Marketing, Player Communications and partner closely with Support, Product, Marketing, Communications, Partnerships, Policy, and more.

## What You'll Be Doing

- Build Discord’s creator strategy from the bottom up, starting with direct conversations and a clear understanding of what creators already on Discord need from us.
- Bring together the creator work that exists across Discord today, establish clear ownership, and turn a collection of early efforts into a coherent program.
- Define who we mean by creators and develop an initial approach for selecting and serving a trusted group across games, platforms, formats, and communities.
- Create more than one program for creators, beginning with the fundamentals: accelerated support, clear paths for escalation, and reliable channels for two-way communication.
- Manage relationships with important creators directly. Understand how they use Discord, help them solve meaningful problems, and build trust by following through.
- Build a creator council or network that gives us a consistent view of what creators are seeing, where Discord is falling short, and what would make the platform more useful to them and their communities.
- Build systems and playbooks that let a selected program grow over time without losing the relationships and responsiveness that made it valuable.

## What you should have

- A strong passion for Discord and/or gaming, and an appreciation for the creators and communities we serve.
- 7+ years in creator partnerships, community, platform programs, marketing, product partnerships, or a related field.
- Deeply familiar with how creators build audiences, operate their businesses, and manage communities across platforms like YouTube, Twitch, TikTok, Instagram, Patreon, Reddit, and Discord.
- You have built and operated creator or partner programs at scale, and you understand how to begin with a selected group without designing something that can never grow beyond it.
- Biased to ship and iterate. You can launch a useful first version, learn from it, and raise the ambition over time.
- Comfortable leading as an individual contributor. You create alignment and momentum across teams without relying on headcount or reporting lines.
- An excellent cross-functional partner across Support, Product, Marketing, Comms, Partnerships, Policy, and more.

Bonus Points

- You have built a creator, partner, ambassador, advisory, or VIP program for a consumer platform.
- You have designed accelerated support or escalation programs for influential users.
- You have worked directly with gaming creators and understand the relationship between creators, games, and communities.
- You have built programs involving product access, creator events, recognition, or discovery.
- You have helped turn creator feedback into product changes, policies, or platform strategy.
- You have built a program that began with a small trusted group and expanded without losing what made it valuable.

The US base salary range for this full-time position is $256,000 to $288,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. Why Discord?

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.

Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking [HERE.](https://discord.com/terms/applicant-candidate-privacy-policy)

## About Discord

## Company Overview
- **One-liner**: Discord is a voice, video, and text communication platform designed to help friends and communities hang out and play games together.
- **Entity Type**: Private (funding stage not disclosed in available sources)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2015
- **Founders**: Jason Citron and Stanislav Vishnevskiy

## Core Business
- **Primary industry**: Gaming communication and social platform
- **Target customers**: B2C – gamers, gaming communities, and friends; also B2B via in-game chat integrations
- **Mission or purpose**: To be the best place to talk before, during, and after playing games, enabling meaningful connections around the joy of gaming.

## Products & Services
- **Discord Platform (Voice, Video, Text)**: A free-to-use app for 1:1 DMs, group DMs, and Servers where users can communicate in real-time. Features include high-quality streaming, in-game overlay, Soundboard, Voice Messages, and Activities (playable games inside Discord).
- **Discord API & SDK**: Allows developers to build bots, integrations, and in-game chat powered by Discord (e.g., used by Pax Dei and Omega Strikers).
- **Discord App Launcher**: Lets users enjoy Activities and apps directly within Discord.
- **Rich Presence API**: Enables games to display player activity on Discord profiles.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: 90+ million daily active users (DAU) as of Q4 2025 (internal data)
- **Notable Investors/Partners**: Not detailed in provided sources; known from general knowledge includes Greylock, Index Ventures, Accel, and Tencent (but not cited here)
- **Growth Signals**:
  - 90%+ of Discord users play video games; ~40% start a game within an hour of using Discord.
  - Expanded in-game voice chat support to PS5 and PC.
  - Launched in-game overlay, Soundboard, Voice Messages, and Activities.
  - New CEO Humam Sakhnini (former Activision Blizzard/King executive) appointed in Spring 2025.

## Competitive Advantages
- **Gaming-first focus**: Deep integration with gaming ecosystems (console, PC, mobile) and features built specifically for gamers.
- **Massive, engaged user base**: 90M+ DAU with high daily activity and strong community stickiness.
- **Platform lock-in**: Users build social networks within Discord servers, making switching costly.
- **Developer ecosystem**: API and SDK power hundreds of thousands of apps and in-game chat integrations.

## Strategic Focus
- Continue making Discord the most reliable and feature-rich platform for gaming conversations.
- Expand in-game voice/text chat partnerships (e.g., Pax Dei, Omega Strikers).
- Invest in Safety platform (dedicated engineering teams, Safety Processing, Enforce, Experience).
- Grow revenue through monetization features (Nitro subscriptions, game sales, and ads – hinted by job postings for "Revenue" teams).

## Why Work Here
- **Culture**: Emphasizes seven principles: Strive for Excellence, Cultivate Belonging, Deliver for Customers, Embrace the Brutal Facts, Progress Over Perfection, Debate/Decide/Commit, Surprise & Delight. Employees use Discord daily and share a passion for gaming.
- **Work model**: Flexible – in-person at San Francisco HQ, remote, or hybrid. "Great work can happen anywhere."
- **Benefits** (US full-time):
  - Competitive compensation with equity, 401k matching.
  - 4 weeks PTO, 16 paid holidays (including winter break), flexible sick time (including mental health days).
  - 12+ weeks parental leave, fertility/adoption/surrogacy benefits.
  - Medical, dental, vision, reproductive, gender-affirming, and mental healthcare.
  - $375 quarterly wellness stipend.
  - $1,000/year donation matching, 2 volunteer days off.
- **Engineering culture**: Strong focus on data, safety, and infrastructure; managers go through leadership training; many open roles in Core Tech, Safety, Data, and Machine Learning.

## Sources
1. [discord.com/careers](https://discord.com/careers)
2. [discord.com/company](https://discord.com/company)
3. [discord.com/blog/the-seven-principles-of-working-at-discord](https://discord.com/blog/the-seven-principles-of-working-at-discord)
4. [job-boards.greenhouse.io/discord](https://job-boards.greenhouse.io/discord)
5. [job-boards.greenhouse.io/discord/jobs/8350416002](https://job-boards.greenhouse.io/discord/jobs/8350416002)

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